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Hyundai · NHTSA safety record

2014 Hyundai Azera

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 48 safety complaints about the 2014 Hyundai Azera with the US government. Of those, 2 mention a fire and no death is recorded. One recall campaign is open against it, covering the hydraulic brakes.

The most complained-about system is the hydraulic brakes, named in 18 complaints, 38% of the total. The typical failure was reported at 29,600 miles, the median across the 22 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2014 to August 2026 · How this is counted

What is on file

48 complaints on file

48

Complaints

0

Describe a crash

2

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year. A further 1 defect investigation is open and unresolved.

Which system owners named

Complaints naming each system
SERVICE BRAKES, HYDRAULIC 18 · 38%
STEERING 9 · 19%
ELECTRICAL SYSTEM 7 · 15%
ENGINE 7 · 15%
SERVICE BRAKES 6 · 13%
AIR BAGS 4 · 8%
UNKNOWN OR OTHER 2 · 4%
VEHICLE SPEED CONTROL 2 · 4%
ELECTRONIC STABILITY CONTROL (ESC) 1 · 2%
EXTERIOR LIGHTING 1 · 2%
FIRERELATED 1 · 2%
SEATS 1 · 2%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 48.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 18.

20 15 10 5
14 15 16 17 18 19 20 21 22 23 24 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2014 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2014 Hyundai Azera. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

1 on file

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V651000 · September 22, 2023

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
The risk
An engine compartment fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

Hyundai Motor America · up to 1,649,478 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Hyundai and Kia ABS Module Fires

AQ23002

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES, HYDRAULIC

fire · towed · 165,000 miles

The contact owned a 2014 Hyundai Azera. The contact stated that she had parked the vehicle on a residential road and walked to her friend's residence. The contact stated that while in the residence, she heard abnormal exploding sounds. Additionally, the neighbors alerted her that the vehicle had caught on fire. The contact stated that she came out of the residence, and saw that the entire vehicle was on fire. The fire department assisted in extinguishing the fire. The fire department report was filed. The contact was unsure whether a police report was filed. There were no injuries sustained however the contact mentioned being mentally unwwell due to the incident. The contact mentioned that

NHTSA complaint 11551775, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire · 53,000 miles

TL* THE CONTACT OWNED A 2014 HYUNDAI AZERA. AFTER THE VEHICLE WAS STARTED, IT CAUGHT ON FIRE UNDERNEATH THE HOOD. THE VEHICLE WAS DESTROYED. THE CONTACT LEFT A MESSAGE FOR THE MANUFACTURER TO CONTACT HER BACK. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 53,000.

NHTSA complaint 11170549. Filed by an owner and not verified by NHTSA or by us.

STEERING

44,000 miles

The contact owns a 2014 Hyundai Azera. The contact stated that while driving approximately 5 MPH uphill, the steering column suddenly locked up. The contact was able to pull into a parking lot. After restarting the vehicle, the Electronic Stability Control (ESC) warning light illuminated. The contact was able to safely drive the vehicle to the residence. The vehicle was taken to a local dealer, where it was diagnosed with a fractured steering column. The vehicle was not repaired because the replacement part was on back order. The contact stated that a mechanic attempted to move the vehicle, and the steering wheel locked. The manufacturer was not notified of the failure. The failure mileage

NHTSA complaint 11757717, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The ABS control module needs replacing. The day it started with issues, my abs light as well as esc light, at first. Later all dash lights came on, loud beeping and eventually lost all power while driving. I understand the "fuse" was replaced during recall, but if the damage was already in the making, why should consumer have to pay? I have had it to two different mechanics, first was hyundai dealer, both diagnostic ran, both same problem. Abs control module going out, interior failure!! My car only has 80,000!! Yes, it 12 year old vehicle, has had routine maintenance and garage kept. This is a safety issue and should be taken care of by dealer.

NHTSA complaint 11724814. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint 11626457. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11620363. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

85,000 miles

The contact called on behalf of his wife who owns a 2014 Hyundai Azera. The contact's wife stated that while driving home at approximately 55 MPH, the brake pedal was depressed and felt abnormally soft. The failure progressed and the brake pedal was being depressed but the brakes hesitated to engage. The contact inspected the vehicle and discovered that underneath the center of the vehicle brake fluid was dripping, and the brake fluid reservoir was completely drained. The vehicle was not towed or taken to a dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign number 23V651000 (SERVICE BRAKES, HYDRAULIC) as a probable

NHTSA complaint 11619963, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

78,000 miles

The contact owns a 2014 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the Air Bag warning light had been illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 78,000. VIN tool confirms parts not available.

NHTSA complaint 11610061. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Azera

Model year Complaints Recalls Deaths
2017 12 1 —
2016 15 1 —
2015 9 1 —
2013 112 2 —
2012 74 2 —
2011 20 3 —
2010 8 3 —

Other 2014 Hyundai models

Sonata 746 Santa FE 493 Elantra 384 Tucson 202 Santa FE Sport 163 Veloster 85 Accent 79 Equus 36

Complaints on file, same model year.

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst