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Hyundai · NHTSA safety record

2012 Hyundai Azera

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

74

Complaints

3

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2012 Hyundai Azera have filed 74 safety complaints with NHTSA between October 2012 and December 2024. The most complained-about system is the steering, named in 38 of them (51%). The typical failure was reported at 67,000 miles, the median across the 43 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (2)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V651000 · September 22, 2023

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
The risk
An engine compartment fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

Hyundai Motor America · up to 1,649,478 vehicles across all model years covered

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

13V264000 · June 25, 2013

The defect
Hyundai Motor Company (Hyundai) is recalling certain model year 2012-2013 Azera vehicles manufactured May 22, 2012, through November 23, 2012. The occupant detection system may fail to properly differentiate whether the front passenger seat occupant is an adult, a child or a child restraint seat.
The risk
If the occupant is incorrectly classified, in the event of a crash necessitating airbag deployment, the airbag may deploy with greater or lesser force than appropriate, resulting in an increased risk of injury.
The remedy
Hyundai will notify owners, and dealers will recalibrate the airbag system. The recall beagan on August 13, 2013. Hyundai's recall number is "Campaign 111." Owners may contact Hyundai at 1-800-633-5151.

Hyundai Motor Company · up to 5,200 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Hyundai and Kia ABS Module Fires

AQ23002

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 74.

STEERING 38 51%
ENGINE 10 14%
SERVICE BRAKES, HYDRAULIC 8 11%
AIR BAGS 7 9%
SERVICE BRAKES 4 5%
SUSPENSION 3 4%
UNKNOWN OR OTHER 3 4%
POWER TRAIN 2 3%
SEATS 2 3%
ENGINE AND ENGINE COOLING 1 1%
STRUCTURE 1 1%
TIRES 1 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 14.

2012 2019 2024
2012 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 62,000 miles

MY WIFE RAN OF THE HIGHWAY AT ABOUT 50MPH TRAVELED A SHORT DISTANCE IN THE DITCH AND STRUCK THE SIDE OF A DRIVEWAY WHERE IT JOINED THE ROAD, FLEW OVER THE DRIVEWAY LANDING ON THE OTHER SIDE CAUSING A COMPRESSION FRACTURE OF 2 VERTEBRAE AND ALTHOUGH THE AZERA WAS A TOTAL LOSS WITH THE FRONT SUSPENSION PUSHED BACK 8" AND THE ROOF BUCKLED, NONE OF THE AIRBAGS WERE INFLATED. I CAN HELP BUT THINK THAT HER INJURIES WOULD HAVE BEEN LESS IF THESE HAD WORKED. THE ACCIDENT TOOK PLACE AT HWYFF AND COUNTY ROAD 170 JOPLIN MO.

NHTSA complaint 11150414. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured

TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA. THE CONTACT SHIFTED THE VEHICLE INTO THE REVERSE POSITION AND IT JERKED INTO THE POSITION VIOLENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT SUSTAINED INJURIES TO HER NECK AND BACK. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS ON FIVE OCCASIONS BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 6,000.

NHTSA complaint 10519660. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

crash · 2,067 miles

AT THAT TIME THE ACCIDENT OCCURRED, MY WIFE TOOK MY DAUGHTER TO SCHOOL BY MY CAR. ACCORDING TO MY WIFE, WHEN SHE ALMOST PARKED THE CAR IN PARKING LOT OF SCHOOL, SUDDENLY THE CAR BEGAN TO BE ACCELERATED WITHOUT PUSHING ACCELERATE PEDAL. SHE PUSHED THE BRAKE PEDAL CONTINUOUSLY, BUT IT NEVER WORKED. CAR TURNED RIGHT WITH FULL SPEED, AND CRASHED INTO A TREE BEHIND THE CAR AND STOPPED. IN CRASH, RIGHT SIDE AIRBAG BURST OUT AND FRONT RIGHT SIDE OF MY CAR WAS FULLY BROKE UP. MY WIFE AND MY DAUGHTER WERE SO SHOCKED AND FRIGHTENED. FOR A WHILE THEY CAN'T DO ANYTHING AND MY WIFE WILL NOT BE ABLE TO DRIVE ANY MORE. *TR

NHTSA complaint 10478779. Filed by an owner and not verified by NHTSA or by us.

TIRES

crash · 50 miles

TL* THE CONTACT OWNS A 2012 HYUNDAI AZERA EQUIPPED WITH HANKOOK TIRES OPTIMA H426, SIZE P245-40R19. THE CONTACT STATED THAT FOUR TIRES FAILED ON TWO DIFFERENT OCCASIONS, THE FIRST FAILURE OCCURRED WHEN THE CONTACT CRASHED INTO A CURB WHILE DRIVING 20 MPH. THE SECOND FAILURE OCCURRED AS THE CONTACT TRAVELED OVER A POT HOLE WHILE DRIVING 20 MPH. BOTH THE FRONT AND REAR DRIVER SIDE TIRES BLEW. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRE MILEAGE WAS NOT AVAILABLE. THE VEHICLE MILEAGE WAS APPROXIMATELY 50.

NHTSA complaint 10485319. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

140,000 miles

The contact owns a 2012 Hyundai Azera. The contact stated while driving at approximately 35 MPH the vehicle was losing forward momentum. The contact stated that the vehicle stalled. The contact was able to coast to the side of the road. The low oil warning was illuminated. The contact had to leave the vehicle at the side of the road. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact stated that before the failure, the vehicle was consuming oil at a rate requiring her to add one quart of oil weekly. The contact stated there was no evidence of a leak from the oil pan.

NHTSA complaint 11632593, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Recall for my 2012 hyundai azera number 251 Anti-Brake System (ABS) module that could leak and cause an electrical short that could result in a fire. They want to change a fuse from 40 to 30 amp so when the problem occurs fuse will blow. They should fix the problem replace ABS module. What happens if fuse blows will the replace fuse or fix problem. This has cost me gas money and time. I went to dealership they said I had to make a appointment so now I have to go back for them to replace a fuse this is not right ABS should be fixed. Thank you

NHTSA complaint 11616097. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
In 2023, Hyundai approved to pay for repairs of vehicles that suffer premature engine failures due to issues such as low oil, metal debris and/or fire in the engine. These issues were predominately found in the GDI engines in Kia and Hyundai vehicles. This suit failed to take into account the Hyundai Azera model and the 3.3 GDI engine. Same engine maker as the 2.2 and 2.4 models. My car stalled out in the middle of traffic with no warning lights for low oil or engine issues. The car was serviced previously with no coded issues noted accept excessive oil burning which was noted with all Hyundai models from the last decade. The GDI 3.3 has the most noted issues and is the most expensive to

NHTSA complaint 11614557, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
This recall on the anti-lock brake system was initiated 11 months ago. I brought the Azera into the dealer 2 months ago and they said they had to order parts. I called today and spoke to the parts department. He said he is restricted from ordering the correct part and has no idea when he will be able to order it. Why is Hyundai stalling with this recall?

NHTSA complaint 11609336. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint 11585177. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My engine failed after only 104k miles. I took my car in to get an oil change and it had rod knock which randomly started when I had oil already in the engine. This was just a random failure because it was completely find the day before and then the next day it started when I knew i was going to put more oil in in just in case and it failed.

NHTSA complaint 11584723. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Azera

Model year Complaints Recalls Deaths
2017 12 1 —
2016 15 1 —
2015 9 1 —
2014 47 1 —
2013 112 2 —
2011 20 3 —
2010 8 3 —

Other 2012 Hyundai models

Sonata 1,556 Elantra 651 Santa FE 352 Veloster 295 Genesis 259 Tucson 254 Sonata Hybrid 154 Accent 153

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst