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Hyundai · NHTSA safety record

2011 Hyundai Azera

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

20

Complaints

2

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2011 Hyundai Azera have filed 20 safety complaints with NHTSA between June 2011 and June 2022. The most complained-about system is the power train, named in 10 of them (50%). The typical failure was reported at 42,000 miles, the median across the 15 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

18V026000 · January 9, 2018

The defect
Hyundai Motor America (Hyundai) is recalling certain 2006-2011 Hyundai Azera and 2006 Hyundai Sonata vehicles. Water may enter the Anti-lock Brake (ABS) Module and result in an electrical short .
The risk
An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
The remedy
Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began on February 19, 2018. Owners may call Hyundai at 1-800-633-5151. Hyundai's number for this recall is 172.

Hyundai Motor America · up to 87,854 vehicles across all model years covered

SUSPENSION:REAR

13V354000 · August 12, 2013

The defect
Hyundai is recalling certain model year 2006-2010 Sonata vehicles manufactured March 1, 2005, through January 21, 2010; and model year 2006-2011 Azera vehicles manufactured September 27, 2005, through November 22, 2010 originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt and water can enter portions of the rear crossmember, leading to corrosion of the crossmember steel. This may lead to detachment of one of the rear control arms.
The risk
Control arm separation may suddenly change the rear wheel alignment, affecting the handling of the vehicle, increasing the risk of a crash.
The remedy
Hyundai will notify owners, and dealers will repair or replace the crossmember assembly. The recall began on October 8, 2013. Owners may contact Hyundai Customer Care Center at 1-800-633-5151. Hyundai's recall number is 113.

Hyundai Motor Company · up to 364,502 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

13V113000 · April 1, 2013

The defect
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
The risk
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
The remedy
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

Hyundai Motor Company · up to 1,712,336 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Rear Control Arm Failure

PE13007

Closed preliminary evaluation · opened March 25, 2013 · closed August 20, 2013 · led to recall 13V354000

the suspension

In a letter dated August 9, 2013, Hyundai-Kia America Technical Center, Inc. (Hyundai) notified NHTSA that Hyundaiis conducting a safety recall (13V-354) involving approximately 239,000 vehicles involving model year (MY) 2006 through 2010 Hyundai Sonata vehicles (approximately 215,000)produced beginning on March 1, 2005 through January 21, 2010 and model year (MY) 2006 through 2011 Hyundai Azera vehicles (approximately 24,000) produced beginning on September 27, 2005 through November 22, 2010 that are registered in and operated or originally sold in the following 20 salt belt states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Hyundai will also inform dealers to inspect/repair vehicles that were previously registered in salt belt states but are currently registered elsewhere. Hyundai is conducting the recall to remedy a defect involving internal corrosion of the rear sub frame that may lead to separation of the rear upper/lower control arm(s) at their respective mounting points and/or separation of the axle from the transaxle where they meet.This could result in a loss of vehicle control and/or vehicle disablement which may increase the risk of a vehicle crash.In response to NHTSA?s Information Request (IR) letter, Hyundai stated the Azera vehicles utilizes the identical cross member and upper/lower rear control arm components as the subject (Sonata) vehicles.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Hyundai, ODI identified 19 non-duplicative reports alleging excessive corrosion of the rear sub frame. All of the complaint vehicles were either originally sold or registered at the time of the incident in one of the salt belt states.Of these 19 reports, 9 alleged either a suspension component separation or a fracture of the vehicle's rear cross member assembly.Similarly, ODI identified 8 warranty claims of rear sub frame replacement in data submitted by Hyundai due to excessive corrosion, all of which involved vehicles originally sold or operated in a salt belt state. Based on Hyundai's decision to conduct a safety recall, (13V-354) this investigation is closed.The VOQs cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10535115, 10534110, 10525976, 10524726, 10521520, 10508368, 10505463, 10490073, 10486752, 10486435, 1048354, 10473922, and 10437887.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 20.

POWER TRAIN 10 50%
ENGINE 6 30%
ELECTRICAL SYSTEM 5 25%
STEERING 4 20%
SERVICE BRAKES 3 15%
UNKNOWN OR OTHER 2 10%
VEHICLE SPEED CONTROL 2 10%
ENGINE AND ENGINE COOLING 1 5%
FUEL/PROPULSION SYSTEM 1 5%
SERVICE BRAKES, HYDRAULIC 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2012 at 5.

2011 2012 2022
2011 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

ELECTRICAL SYSTEM

1 injured · crash · towed

Sudden unintended acceleration apparently caused by an electronic malfunction of throttle control. There were no warning signs. It is not known if vehicle was inspected by the insurance company.

NHTSA complaint 11467512. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

crash

BRAKES DID NOT WORK WHILE I WAS TRYING TO SLOW DOWN. AFTER GOT AN ACCIDENT I CHECKED MY CAR IN TOW YIELD THEY SAID THERE IS A PROBLEM WITH A FRONT TIRE AND THEY ALSO SAID IT IS 99% MANUFACTURER FAULT. THE BRAKE SHOULD NOT BE BROKEN WITH ANY DAMAGE HOWEVER IT BROKEN ALREADY. I DROVE ONLY A YEAR. I DON'T KNOW WHAT TO DO. *TR

NHTSA complaint 10449284. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

60,000 miles

ON 9.19.2019 MY WIFE AND I WERE DRIVING AND THE ENGINE STALLED 3 TIMES WHILE DRIVING. IT STARTED EVERY TIME WITHOUT PROBLEMS, IT DID NOT STALL AGAIN ON THE RETURN TRIP. THE TRIP WAS ABOUT 50 MILES EACH WAY. OVER THE LAST 3 YEARS I HAD ENGINE STARTING PROBLEMS 5 TIMES, MOSTLY ON HOT DAYS AND WHEN STOPPING FOR A SHORT PERIOD, E.G. STOPPING FOR GAS, AFTER WAITING FOR +- 10 MINUTES THE ENGINE STARTED NORMALLY. THE 'ENGINE CHECK' LIGHT HAS BEEN ON AND OFF FOR THE LAST 2 YEARS. I AM IN THE PROCESS OF OBTAINING REPAIR INFORMATION.

NHTSA complaint 11258313. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

16,000 miles

ON THREE (3) DIFFERENT OCCASIONS IN 2018 THE ENGINE OF MY AZERA, WITH A LITTLE OVER 21,000 MILES ON THE ODOMETER, SUDDENLY STOPPED ON THE HIGHWAY. I CONTACTED VALLEJO HYUNDAI TO LOOK AT IT AND DO THE NECESSARY REPAIRS BUT I WAS GOING TO BE CHARGED FOR IT AND I REFUSED TO PAY. EVENTUALLY, I ACCEDED TO THEIR DEMAND FOR PAYMENT. IT

NHTSA complaint 11204556. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
NHTSA CAMPAIGN # 18V-026 SAYS THE AZERA ABS ELECTRONICS CAN COLLECT WATER AND SHORT OUT CAUSING A FIRE WHILE THE CAR IS IN A GARAGE OR NOT BEING USED. BUT FAILURE OF THE ELECTRONICS BECAUSE OF WATER LEAKING INTO THE SYSTEM ALSO AFFECTS THE OPERATION OF THE ABS WHERE IT CANNOT WORK WHEN NEEDED. THE RECALL ADDRESSES REWIRING THE ABS SO NO POWER IS PRESENT IN THE WATER LEAKING ABS MODULE WHEN THE VEHICLE IS NOT OPERATING AND PARKED BUT DOES NOT ADDRESS FAILURE OF THE ABS WITHOUT FIRE FROM WATER LEAKAGE WHEN THE VEHICLE IS DRIVEN. HYUNDAI SHOULD REPLACE ALL AZERA ABS SYSTEMS THAT ARE PRONE TO WATER LEAKAGE TO PRECLUDE THE ABS SYSTEMS NOT WORKING PROPERLY IN AND DURING BRAKING EMERGENCIES.

NHTSA complaint 11080896, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
2011 AZERA LIMITED. CONSUMER WRITES IN REGARDS TO IGNITION CUTTING OFF WHILE DRIVING. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED TRANSMISSION FAILURE WHILE DRIVING. THE VEHICLE WAS REPAIRED.*JS

NHTSA complaint 11030971. Filed by an owner and not verified by NHTSA or by us.

ENGINE

42,200 miles

CONNECTING ROD BEARING FAILURE AT 42,200 MILES RENDERING VEHICLE IMMOBILE AND PRESENTING A DEFINITE SAFETY HAZZARD AT HIGHWAY SPEEDS. PLENTY OF ENGINE OIL, PROPER MAINTENANCE TOO. APPEARS TO BE IMPROPER DESIGN AND/OR IMPROPER MANUFACTURING AND ASSEMBLY. MAY BE RELATED TO HYUNDAI SONATA 2.0 AND 2.4 ENGINE FAILURES RECENTLY ANNOUNCED BY HYUNDAI.

NHTSA complaint 11054076. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Azera

Model year Complaints Recalls Deaths
2017 12 1
2016 15 1
2015 9 1
2014 47 1
2013 112 2
2012 74 2
2010 8 3

Other 2011 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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