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Hyundai · NHTSA safety record

2013 Hyundai Azera

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

112

Complaints

3

Crashes

6

Fires

6

Injuries

0

Deaths

Owners of the 2013 Hyundai Azera have filed 112 safety complaints with NHTSA between July 2013 and April 2025. The most complained-about system is the steering, named in 33 of them (29%). The typical failure was reported at 60,000 miles, the median across the 55 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (2)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

23V651000 · September 22, 2023

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
The risk
An engine compartment fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

Hyundai Motor America · up to 1,649,478 vehicles across all model years covered

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

13V264000 · June 25, 2013

The defect
Hyundai Motor Company (Hyundai) is recalling certain model year 2012-2013 Azera vehicles manufactured May 22, 2012, through November 23, 2012. The occupant detection system may fail to properly differentiate whether the front passenger seat occupant is an adult, a child or a child restraint seat.
The risk
If the occupant is incorrectly classified, in the event of a crash necessitating airbag deployment, the airbag may deploy with greater or lesser force than appropriate, resulting in an increased risk of injury.
The remedy
Hyundai will notify owners, and dealers will recalibrate the airbag system. The recall beagan on August 13, 2013. Hyundai's recall number is "Campaign 111." Owners may contact Hyundai at 1-800-633-5151.

Hyundai Motor Company · up to 5,200 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Hyundai and Kia ABS Module Fires

AQ23002

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 112.

STEERING 33 29%
AIR BAGS 18 16%
ENGINE 17 15%
SERVICE BRAKES, HYDRAULIC 17 15%
ELECTRICAL SYSTEM 14 13%
STRUCTURE 9 8%
SERVICE BRAKES 7 6%
UNKNOWN OR OTHER 5 4%
FUEL/PROPULSION SYSTEM 4 4%
ELECTRONIC STABILITY CONTROL (ESC) 3 3%
ENGINE AND ENGINE COOLING 3 3%
POWER TRAIN 3 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 22.

2013 2024 2025
2013 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

2 injured · fire

My car caught on fire while driving.

NHTSA complaint 11552388. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 140,000 miles

TL* THE CONTACT OWNED A 2013 HYUNDAI AZERA. WHILE THE CONTACT'S VEHICLE WAS STATIONARY, IT WAS REAR ENDED BY A SECOND VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED. THE VEHICLE WAS DEEMED DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE LEFT KNEE, LEFT ARM, SHOULDER, AND FACE. THE FRONT PASSENGER SUSTAINED CHEST AND RIGHT ARM INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED AWAY. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

NHTSA complaint 11254776. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash

2013 HYUNDAI AZERA. CONSUMER STATED THAT THE AIRBAGS DID NOT DEPLOY DURING AUTO ACCIDENT. *LD THE CONSUMER STATED HE AND HIS WIFE WERE STRUCK BY ANOTHER VEHICLE ON THE RIGHT FRONT DOOR. THE VEHICLE THE STRUCK A GUARDRAIL, FOLLOWING IT FOR 50FT. THE VEHICLE WAS TOTALED. THE CONSUMER'S WIFE WAS KNOCKED UNCONSCIOUS AND ENDURED. SERIOUS ISSUES WITH HER NECK, EARS AND HIP. BOTH HAD CONCUSSIONS.*DT*JB

NHTSA complaint 11394243. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

fire · towed · 160,000 miles

The contact owns a 2013 Hyundai Azera. The contact stated while driving approximately 35 MPH the vehicle began to vibrate and was losing forward momentum. The contact stated that he depressed the accelerator and the vehicle was not gaining forward momentum. The contact stated that several warning lights had been illuminated, but he was not sure which lights were illuminated. The contact stated that he pulled into a parking lot, stopped the vehicle, and turned it off. The contact was able to turn the vehicle on but he observed that smoke was being emitted from under the hood. The contact turned the vehicle off and opened the hood. The contact stated that he saw several sparks coming from the

NHTSA complaint 11580463, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

towed · 140,000 miles

The contact's wife owns a 2013 Hyundai Azera. The contact stated while driving at various speeds, the vehicle was shuddering and then stalled. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the spark plugs, and ignition coils needed to be replaced. The contact purchased the parts, and the vehicle was taken to an independent mechanic, where the parts were replaced; however, the vehicle was still shuddering while driving. A mobile independent mechanic recommended that the key fob battery be replaced. The key fob battery was replaced; however, the failure persisted. The vehicle was towed to the dealer, where it was

NHTSA complaint 11653895, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Vehicle started having overheating issues around August 2024, took it to mechanics to get it looked at and tried various fixes, concluding in a blown head gasket. When I took my car to a third party mechanic to fix the head gasket they found that the head bolts of the cars engine had been pulled out of the threads and said that it was a manufacturing issue. Head gasket was fixed but the car was having the same issues due to the head bolts being loose. I've taken my vehicle to the nearest Hyundai Dealership and told them about the overheating and head bolts being pulled out of the threading. They ran their diagnosis and then charged $1000 for a thermometer change (which our third party

NHTSA complaint 11635910, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

fire

The Car started to emit Smoke while Driving on highway. All the feature indicate that the issue is purely related to the recall but the Hyndai took in the vehicle and gave me a decision that the engine failure is not related to recall. Said that the recall has been completed.

NHTSA complaint 11633192. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My Engines head bolts have been pulled out of the threads causing the engine to overheat

NHTSA complaint 11627036. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

65,000 miles

The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that the remedy to replace the fuse was inadequate and did not address the possible brake fluid leak, which could cause an electrical short. The contact stated that while driving at an undisclosed speed, the MIL warning light illuminated. The contact stated that the diagnostic test and recall repair appointment was scheduled. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000. Parts distribution disconnect.

NHTSA complaint 11600514. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
I like to report that this vehicle developed moisture inside the head lamps and it has inside a silver/ look like tent foil spread all over. At nigh we can’t see the road. We replaced the light 💡 and bought the most brighter once $109.@ and we still can’t see at night. It is a safety issue since we can see. I’m not the only one you have1000s of customers with the same issues but they have bought the part in Amazon’s. My problem about that is that they do not sale them for my car it said that is for Sonata. And that once you buy it you would have to get a built hule that fits. This is one of the comments on companies: 10:31 5G: 83 ' F FMac8413 V 1 post • Joined 2022 #1 • May 29, 2022 Well I

NHTSA complaint 11600083, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Azera

Model year Complaints Recalls Deaths
2017 12 1 —
2016 15 1 —
2015 9 1 —
2014 47 1 —
2012 74 2 —
2011 20 3 —
2010 8 3 —

Other 2013 Hyundai models

Sonata 1,903 Elantra 1,310 Santa FE 605 Veloster 420 Tucson 266 Santa FE Sport 197 Accent 140 Genesis 126

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst