Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 126 safety complaints
about the 2013 Hyundai Genesis with the US government. Of those, 14 describe a crash, 2 mention a fire, 16 people were injured and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is the engine,
named in 41 complaints, 33% of the total.
The typical failure was reported at 34,000 miles,
the median across the 96
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers October 2012 to December 2025 · How this is counted
What is on file
126 complaints on file
126
Complaints
14
Describe a crash
2
Mention fire
16
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
No recall campaign was matched to this year, make and model. That is not
the same as a clean vehicle: recalls are issued against production
ranges, and the only reliable check is your own VIN.
Which system owners named
Complaints naming each system
ENGINE 41 · 33%
41 33%
POWER TRAIN 21 · 17%
21 17%
SERVICE BRAKES 20 · 16%
20 16%
ELECTRICAL SYSTEM 17 · 13%
17 13%
UNKNOWN OR OTHER 16 · 13%
16 13%
AIR BAGS 13 · 10%
13 10%
STEERING 10 · 8%
10 8%
VEHICLE SPEED CONTROL 9 · 7%
9 7%
FUEL/PROPULSION SYSTEM 5 · 4%
5 4%
SERVICE BRAKES, HYDRAULIC 5 · 4%
5 4%
STRUCTURE 4 · 3%
4 3%
ELECTRONIC STABILITY CONTROL (ESC) 3 · 2%
3 2%
01938
One complaint can name several systems, so these add up to more than 126.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2014 at 20.
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2012 to 2025.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2013 Hyundai GENESIS, and it is a separate
question from what owners report going wrong later.
Test
2 DR RWD
4 DR RWD
Overall
Not rated
Not rated
Frontal crash
Not rated
Not rated
Frontal, driver
Not rated
Not rated
Frontal, passenger
Not rated
Not rated
Side crash
Not rated
Not rated
Side barrier
Not rated
Not rated
Side pole
Not rated
Not rated
Rollover
Chance of rollover
8.2%
9.5%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
STRUCTURE:BODY
6 injured
WE HAVE A NEW HYUNDAI GENESIS WHICH HAS A FACTORY DEFECT CAUSING A WATER LEAK AND RESULTING IN MOLD ISSUES. OUR FAMILY OF 6 HAS HAD MANY HEALTH RELATED ISSUES SINCE OWNING THIS CAR AND MOLD TESTING HAS SHOWN TOXIC MOLD. THIS HAS BEEN AN UNKNOWN ISSUE WITH THE VEHICLE SINCE PURCHASED NEW IN FEBRUARY 2014 AND DISCOVERED IN APRIL 2016. IT AFFECTS THE TRUNK AND BACK SEAT. WE ARE LOOKING FOR RESOLUTION FROM THE MANUFACTURER WHO HAS BEEN ENTIRELY UNRESPONSIVE. A VIDEO AND PICTURES OF THE MOLD IS ONLINE ON YOUTUBE AT THE LINK PROVIDED BELOW. ANY RECOMMENDATION WOULD BE GREATLY APPRECIATED.
NHTSA complaint 10910551. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
5 injured · crash · towed · 46,000 miles
MY DAUGHTER GOT HIT BY 2 CARS AND ONLY THE HEADREST POPPED OPENED BUT NO AIRBAGS WENT OFF. A CAR HIT THE CAR BEHIND HER, SHE WAS A COMPLETE STOP, THE CAR THAT HIT THE CAR BEHIND HER THEN HIT HER ON THE PASSENGER SIDE (ALMOST LIKE A T-BONE). SHE NOW HAS A LOT OF SHOULDER, NECK AND SPINE ISSUES FROM GETTING SLAMMED INTO THE DRIVERS DOOR. IF THE SIDE AIRBAG WOULD HAVE GONE OFF, SHE WOULD NOT BE IN SO MUCH PAIN FROM GETTING HIT FROM BEHIND AND 2 SECONDS LATER GOT HIT FROM THE SIDE. I SEE LOTS OF ISSUES ON THE COUPE BUT NOT ON THE SEDAN MODELS & I FEEL THAT OTHERS SHOULD KNOW THIS TOO. ALSO, COLORADO POLICE FORGOT TO PUT PASSENGER IN HER CAR ON THE REPORT AND THEY REFUSE TO FIX IT. HER PASSENGER …
NHTSA complaint 11193848, quoted in part. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
2 injured · crash · 14,600 miles
WHILE TRAVELING AT 65MPH THE CAR WAS CUT OFF AND THE ABS DID NOT WORK, THE REAR FISHTAILED AND LOST CONTROL, SLAMMING INTO A GUARDRAIL AT 65MPH, THE RIGHT PASSENGER SIDE FRONT AND BACK WERE SEVERELY IMPACTED, AND NO AIR BAGS WERE DEPLOYED AT TIME OF CRASH. SEAT BELTS DID NOT HOLD AND PASSENGERS WERE HURT. AIR BAG, FAILURE AND SEATBELT FAILURE ARE THE MAJOR PROBLEMS WITH THIS VEHICLE. *TR
NHTSA complaint 10557193. Filed by an owner and not verified by NHTSA or by us.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
1 injured · crash · towed
The car was rear-ended while in a stop and go traffic on a highway. The headrest on the driver side disintegrated exposing some hard internal parts that caused extensive head skin lacerations. The accident resulted also in and facial bruises and nose injuries. The driver and passenger were taken to Emergency Room. The car was towed away and subsequently declared a total loss.
NHTSA complaint 11440632. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
2013 Hyundai Genesis sedan (BH) is experiencing the intermittent soft brake pedal and reduced braking pressure that matches the TSB 22-BR-001H for the HECU on 2009-2012 Genesis sedans. I took it to the local dealership but their mechanic said they could not recreate the condition. The ABS and ESC lights have both come on at times but I was told there are no stored codes. The tech noted that the rear driver brake pads appeared to have some additional wear indicating additional ABS activity or sticking brake pads. I paid to have a brake service performed and the brake fluid flush/replacement performed to eliminate the concern of any air entrapment or sticking brake pads. However, this work …
NHTSA complaint 11705152, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
Driving the vehicle between 35 and 40 mph, the vehicle completely shut off without warning. No check engine light prior to the vehicle shutting down. It was taking to the dealership for a scheduled oil change and the issue with was mention to the dealership. They told me that they hadn't heard of that issue at the time.
NHTSA complaint 11589161. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
Brake pedal has to be pushed harder than normal to get brakes to engage. Dealer has diagnosed problem as faulty ABS module which is not considered as part of recall for CCU unit on other hyundai models
NHTSA complaint 11580778. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
SOFT BRAKE PEDAL ON APPLICATION...AND CONTINUES TO FLOOR BEFORE ANY ACTIVE BRAKING. NO WARNING OR LIGHTS ACTIVE ON DASH. THIS RESULTS IN EXTENDED BRAKING DISTANCE AND POSSIBLE COLLISION WITH VEHICLES AHEAD. ISSUE IS KNOWN TO MANUFACTURER AND DEALERS. DEALERS DELAY AVOID REPAIRS STATING NO PARTS (58920-3M3A6) AVAILABLE. HYUNDAI TSB 21-BR-001H-1 ISSUED FOR HYUNDAI GENESIS 2009THRU 2012 MANUFACTURE DATE, HOWEVER BRAKING FAILURES CONTINUE FOR LATER MODEL YEARS DUE SAME PART #. DEALER DIAGNOSED ISSUE.
NHTSA complaint 11577690. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
The rear passenger window will no longer rise. This leaves my car an easy target for theft and water damage.
NHTSA complaint 11575918. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
SUNROOF GLASS SHATTERED WHILE DRIVING ON INTERSTATE 295 JACKSONVILLE,FL FOR REASONS UNKNOWN. Luckily interior sunroof shade was pulled close or the shattered glass fragments would have fallen on passengers heads, The sunroof OEM is a powered sunroof that was in closed position and is not used or opened often. Outside weather at time was DAY LIGHT about 4:45pm no rain temp about 55 degrees. Called local Hyundai dealer to see if there were any open recalls & TSB's related to the sunroof shattering. They said none. I have pictures if needed. I tried to upload them but your website kicked me out when I hit the upload link below.
NHTSA complaint 11563387. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, no campaign on file for this vehicle.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst