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Hyundai · NHTSA safety record

2013 Hyundai Genesis

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

126

Complaints

14

Crashes

2

Fires

16

Injuries

0

Deaths

Owners of the 2013 Hyundai Genesis have filed 126 safety complaints with NHTSA between October 2012 and December 2025. The most complained-about system is the engine, named in 41 of them (33%). The typical failure was reported at 34,000 miles, the median across the 96 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 126.

ENGINE 41 33%
POWER TRAIN 21 17%
SERVICE BRAKES 20 16%
ELECTRICAL SYSTEM 17 13%
UNKNOWN OR OTHER 16 13%
AIR BAGS 13 10%
STEERING 10 8%
VEHICLE SPEED CONTROL 9 7%
FUEL/PROPULSION SYSTEM 5 4%
SERVICE BRAKES, HYDRAULIC 5 4%
STRUCTURE 4 3%
ELECTRONIC STABILITY CONTROL (ESC) 3 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 20.

2012 2014 2025
2012 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STRUCTURE:BODY

6 injured

WE HAVE A NEW HYUNDAI GENESIS WHICH HAS A FACTORY DEFECT CAUSING A WATER LEAK AND RESULTING IN MOLD ISSUES. OUR FAMILY OF 6 HAS HAD MANY HEALTH RELATED ISSUES SINCE OWNING THIS CAR AND MOLD TESTING HAS SHOWN TOXIC MOLD. THIS HAS BEEN AN UNKNOWN ISSUE WITH THE VEHICLE SINCE PURCHASED NEW IN FEBRUARY 2014 AND DISCOVERED IN APRIL 2016. IT AFFECTS THE TRUNK AND BACK SEAT. WE ARE LOOKING FOR RESOLUTION FROM THE MANUFACTURER WHO HAS BEEN ENTIRELY UNRESPONSIVE. A VIDEO AND PICTURES OF THE MOLD IS ONLINE ON YOUTUBE AT THE LINK PROVIDED BELOW. ANY RECOMMENDATION WOULD BE GREATLY APPRECIATED.

NHTSA complaint 10910551. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

5 injured · crash · towed · 46,000 miles

MY DAUGHTER GOT HIT BY 2 CARS AND ONLY THE HEADREST POPPED OPENED BUT NO AIRBAGS WENT OFF. A CAR HIT THE CAR BEHIND HER, SHE WAS A COMPLETE STOP, THE CAR THAT HIT THE CAR BEHIND HER THEN HIT HER ON THE PASSENGER SIDE (ALMOST LIKE A T-BONE). SHE NOW HAS A LOT OF SHOULDER, NECK AND SPINE ISSUES FROM GETTING SLAMMED INTO THE DRIVERS DOOR. IF THE SIDE AIRBAG WOULD HAVE GONE OFF, SHE WOULD NOT BE IN SO MUCH PAIN FROM GETTING HIT FROM BEHIND AND 2 SECONDS LATER GOT HIT FROM THE SIDE. I SEE LOTS OF ISSUES ON THE COUPE BUT NOT ON THE SEDAN MODELS & I FEEL THAT OTHERS SHOULD KNOW THIS TOO. ALSO, COLORADO POLICE FORGOT TO PUT PASSENGER IN HER CAR ON THE REPORT AND THEY REFUSE TO FIX IT. HER PASSENGER

NHTSA complaint 11193848, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · 14,600 miles

WHILE TRAVELING AT 65MPH THE CAR WAS CUT OFF AND THE ABS DID NOT WORK, THE REAR FISHTAILED AND LOST CONTROL, SLAMMING INTO A GUARDRAIL AT 65MPH, THE RIGHT PASSENGER SIDE FRONT AND BACK WERE SEVERELY IMPACTED, AND NO AIR BAGS WERE DEPLOYED AT TIME OF CRASH. SEAT BELTS DID NOT HOLD AND PASSENGERS WERE HURT. AIR BAG, FAILURE AND SEATBELT FAILURE ARE THE MAJOR PROBLEMS WITH THIS VEHICLE. *TR

NHTSA complaint 10557193. Filed by an owner and not verified by NHTSA or by us.

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

1 injured · crash · towed

The car was rear-ended while in a stop and go traffic on a highway. The headrest on the driver side disintegrated exposing some hard internal parts that caused extensive head skin lacerations. The accident resulted also in and facial bruises and nose injuries. The driver and passenger were taken to Emergency Room. The car was towed away and subsequently declared a total loss.

NHTSA complaint 11440632. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
2013 Hyundai Genesis sedan (BH) is experiencing the intermittent soft brake pedal and reduced braking pressure that matches the TSB 22-BR-001H for the HECU on 2009-2012 Genesis sedans. I took it to the local dealership but their mechanic said they could not recreate the condition. The ABS and ESC lights have both come on at times but I was told there are no stored codes. The tech noted that the rear driver brake pads appeared to have some additional wear indicating additional ABS activity or sticking brake pads. I paid to have a brake service performed and the brake fluid flush/replacement performed to eliminate the concern of any air entrapment or sticking brake pads. However, this work

NHTSA complaint 11705152, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Driving the vehicle between 35 and 40 mph, the vehicle completely shut off without warning. No check engine light prior to the vehicle shutting down. It was taking to the dealership for a scheduled oil change and the issue with was mention to the dealership. They told me that they hadn't heard of that issue at the time.

NHTSA complaint 11589161. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Brake pedal has to be pushed harder than normal to get brakes to engage. Dealer has diagnosed problem as faulty ABS module which is not considered as part of recall for CCU unit on other hyundai models

NHTSA complaint 11580778. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
SOFT BRAKE PEDAL ON APPLICATION...AND CONTINUES TO FLOOR BEFORE ANY ACTIVE BRAKING. NO WARNING OR LIGHTS ACTIVE ON DASH. THIS RESULTS IN EXTENDED BRAKING DISTANCE AND POSSIBLE COLLISION WITH VEHICLES AHEAD. ISSUE IS KNOWN TO MANUFACTURER AND DEALERS. DEALERS DELAY AVOID REPAIRS STATING NO PARTS (58920-3M3A6) AVAILABLE. HYUNDAI TSB 21-BR-001H-1 ISSUED FOR HYUNDAI GENESIS 2009THRU 2012 MANUFACTURE DATE, HOWEVER BRAKING FAILURES CONTINUE FOR LATER MODEL YEARS DUE SAME PART #. DEALER DIAGNOSED ISSUE.

NHTSA complaint 11577690. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The rear passenger window will no longer rise. This leaves my car an easy target for theft and water damage.

NHTSA complaint 11575918. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
SUNROOF GLASS SHATTERED WHILE DRIVING ON INTERSTATE 295 JACKSONVILLE,FL FOR REASONS UNKNOWN. Luckily interior sunroof shade was pulled close or the shattered glass fragments would have fallen on passengers heads, The sunroof OEM is a powered sunroof that was in closed position and is not used or opened often. Outside weather at time was DAY LIGHT about 4:45pm no rain temp about 55 degrees. Called local Hyundai dealer to see if there were any open recalls & TSB's related to the sunroof shattering. They said none. I have pictures if needed. I tried to upload them but your website kicked me out when I hit the upload link below.

NHTSA complaint 11563387. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Genesis

Model year Complaints Recalls Deaths
2016 96 3 —
2015 289 6 —
2012 259 2 —
2011 121 3 —
2010 88 3 —

Other 2013 Hyundai models

Sonata 1,903 Elantra 1,310 Santa FE 605 Veloster 420 Tucson 266 Santa FE Sport 197 Accent 140 Azera 112

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst