2013 Hyundai Tucson

The defect

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.

The risk

A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

The remedy

Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 181.

Hyundai Motor America · up to 120,000 vehicles across all model years covered

The defect

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.

The risk

An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.

The remedy

Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.

Hyundai Motor Company · up to 137,500 vehicles across all model years covered

Still open audit query · opened November 17, 2023

the hydraulic brakes

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

Closed defect petition · opened September 12, 2022 · closed December 12, 2023

the engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

I was driving on the highway going 65 mph and scared when the engine started clicking and shaking a tiny bit. Plus it was slowing down no matter what i did. Well in a 4 lane highway. There was No engine light, no previous issues. The car drove great until this issue. I had the car only 3 months. Now i am afraid to drive it because i had seen theres an engine recall online for my car. Once i saw the recalls i tried calling alot of my local Hyundai dealer ships and they denied me because of the mileage.when i bought the car it was at 180 mileage. At this point i am not sure what to do with the car, i am hoping it can get fixed.

NHTSA complaint 11751801. Filed by an owner and not verified by NHTSA or by us.

left front latch assembly. There is a recall on this for every other model except mine, yet I cannot get in my car because the cables have stretched and the latch will not open the door. I have to crawl in from the other side to open the driver's door. If this is a known issue and there are recalls on all other models, why would I have to spend $800-$1000 to get this repaired? I want this on the recall list so I can get it repaired. P.S. My Kona N is starting to have the same issue! Not happy

NHTSA complaint 11742565. Filed by an owner and not verified by NHTSA or by us.

My 2013 Hyundai Tucson with 89,417 miles experienced complete engine failure due to severe rod knock from connecting rod bearing wear. This vehicle was brought to our local Hyundai dealership with confirmed diagnosis. This is a well-documented manufacturing defect in the 2.4L Theta II engine. This vehicle was bought 10/28/205 with 29,494 miles. The vehicle was properly maintained with regular oil changes from time of purchase- records attached. Hyundai denied warranty coverage under the TXXM extended program citing incomplete Campaign 966 (KSDS software update) and improper maintenance. However, I never received any recall notices or campaign notifications. When inquiring about notices, …

NHTSA complaint 11741013, quoted in part. Filed by an owner and not verified by NHTSA or by us.

On Monday, [XXX], I was traveling northbound on [XXX] headed towards Roanoke from Salem at an approximate speed of 65 MPH. At approximately mile marker [XXX], before the exit to [XXX] , the vehicle started to lose power rapidly, and the car began to go into what I perceived as "limp mode" and was shaking. In an attempt to not be stranded on one of busiest and most dangerous highways in VA, I was able to get the vehicle pulled onto the shoulder of the on ramp of [XXX] going towards Roanoke. By this time, the vehicle had completely lost power and was not able to move, so I shut it off. At this point, I was stranded on the side of [XXX] , and extremely busy highway. This was a great safety …

NHTSA complaint 11733552, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I am having issues with the main window switch for the second time. 1 out of 3 windows goes down but not back up. Also I took it for a check up and found nothing but the engine is making a loud noise and shakes the car when in drive. I don’t feel safe driving this car sometimes.

NHTSA complaint 11715376. Filed by an owner and not verified by NHTSA or by us.

The driver side front sidewall developed a shake then a crack appeared in the sidewall about 4 inches long. The other tires show signs of dry rott. They have worn away to nothing in 21k miles less than a year. Can provide mechanic reports of the validity of my car's parts cause ive had a horrible vibration and sound. Turns out the tires are coming apart. And they are refusing to fix it. Said too much of the tires worn away. I have proof that all possible precautions were taken as ive spent a good bit of money having the garage confirm my parts are good trying to track that vibration and sound down. Now im seeing more and more people reporting this. The reviews on these tires are more of the …

NHTSA complaint 11694101, quoted in part. Filed by an owner and not verified by NHTSA or by us.