CSR

Hyundai · NHTSA safety record

2025 Hyundai Tucson

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 285 safety complaints about the 2025 Hyundai Tucson with the US government. Of those, 32 describe a crash, 1 mentions a fire, 19 people were injured and no death is recorded. 6 recall campaigns are open against it.

The most complained-about system is forward collision avoidance, named in 148 complaints, 52% of the total. The typical failure was reported at 5,000 miles, the median across the 28 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2024 to September 2026 · How this is counted

What is on file

285 complaints on file

285

Complaints

32

Describe a crash

1

Mention fire

19

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
FORWARD COLLISION AVOIDANCE 148 · 52%
ELECTRICAL SYSTEM 64 · 22%
UNKNOWN OR OTHER 58 · 20%
SERVICE BRAKES 38 · 13%
EXTERIOR LIGHTING 17 · 6%
POWER TRAIN 15 · 5%
VEHICLE SPEED CONTROL 14 · 5%
ENGINE 12 · 4%
LANE DEPARTURE 12 · 4%
SEAT BELTS 6 · 2%
STRUCTURE 6 · 2%
STEERING 5 · 2%
0 62 123

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 285.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 164.

176 132 88 44
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2025 Hyundai TUCSON, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 17.4% 15.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

6 on file

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

26V400000 · June 24, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
The remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 304. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 25, 2026.

Hyundai Motor America · up to 96,310 vehicles across all model years covered

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

26V316000 · May 19, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
The risk
Unexpected braking increases the risk of a crash.
The remedy
Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.

Hyundai Motor America · up to 423,062 vehicles across all model years covered

AIR BAGS:SIDE/WINDOW:CURTAIN

25V809000 · November 21, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as intended.
The risk
Side curtain air bags that do not deploy as intended increase the risk of injury in a crash.
The remedy
Dealers will reinstall the side curtain air bags, free of charge. Owner notification letters were mailed beginning December 29, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 289 and 029G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.

Hyundai Motor America · up to 258 vehicles across all model years covered

ENGINE AND ENGINE COOLING:CRITICAL FASTENERS

25V549000 · August 26, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson and Santa Fe vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power and engine damage, possibly resulting in an oil leak.
The risk
A loss of drive power increases the risk of a crash. An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.
The remedy
Dealers will replace the engine, free of charge. Owner notification letters were mailed October 23, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 281.

Hyundai Motor America · up to 29 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

24V877000 · November 20, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.
The risk
A transmission that can shift out of Park without applying the brake pedal can result in a vehicle roll away, increasing the risk of a crash.
The remedy
Owners are advised to use the parking brake when parking the vehicle. Dealers will reroute the console extension wiring assembly, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 273.

Hyundai Motor America · up to 42,465 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

24V691000 · September 13, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson vehicles. The glove box air bag warning label may be missing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
Without the glove box label, operators may be unaware of the increased risks that an air bag poses to an infant or child in the front seat, increasing the risk of injury to occupants.
The remedy
Hyundai will mail owners the warning labels, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Hyundai Customer service at 1-855-371-9460. Hyundai's number for this recall is 268.

Hyundai Motor America · up to 65 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STEERING

2 injured · crash · towed

My Tucson was involved in a MVA. I was hit in the rear end by another SUV on the rear back passenger side of the vehicle. During impact, the steering wheel literally detached from the dashboard in my driver's hands leaving us with no way to steer or maneuver the vehicle. The result of this safety failure could have lead to serious injury or death of myself, my driver or anybody in the path of the vehicle. We did have hit anything. There is zero front or side damage to the Tucson. No airbags deployed, not even the one in the steering wheel. There were no warning lights or anything indicating there was a problem w the vehicle. I called the dealership and filed a complaint with Hyundai

NHTSA complaint 11684918, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · 24,292 miles

The contact rented a 2025 Hyundai Tucson. The contact stated that the vehicle would stop and would restart independently while driving. The contact stated that while attempting to reverse, the vehicle failed to respond on several occasions while the gear shifter was in reverse(R). The contact stated that the failure occurred while there was a vehicle parked behind the vehicle or further away. There was no warning light illuminated. The rental company was informed of the failure. Additionally, the contact stated that upon shifting to reverse on one occasion, the vehicle responded, but unintendedly accelerated. The contact stated that upon depressing the brake pedal, the brake pedal was stiff

NHTSA complaint 11714439, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS

1 injured · crash · towed

While driving a 2025 Hyundai Tucson rental vehicle (VIN: [XXX] ), I experienced a sudden and unintended acceleration, and the steering appeared to turn without input.The vehicle veered off the road and struck a tree on a local street two blocks from my residence. The result was the wheel was popped off of it's axel and deflated immediately. Two days prior, I experienced a similar event in the same vehicle — sudden acceleration and braking hard making a loud braking noise. I suspect a mechanical or electronic malfunction. No warning or sensors were alerting me that this would happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11695205. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured · crash · towed

I crossed red light, truck coming from my left , I hit his car side , he hit my front car , my airbag didn't open although it is totally loss , despite the other car air bag opened

NHTSA complaint 11704324. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The instrument panel and info-tainment panel will get dim then brighten all of a sudden. Occasionally the info-tainment panel will go totally black for a second then come back on. I am not filling out the date portion. I had the vehicle less than 6 months and it has happened multiple times.

NHTSA complaint 11767596. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I was driving home tonight after dark. The car has been running just fine and all the sudden all the electrical on the car shut off, even the headlights and then everything turned back on.

NHTSA complaint 11766834. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
While driving on the highway, the vehicle experienced sudden and complete loss of acceleration. When attempting to depress the accelerator pedal, the engine failed to respond causing the vehicle to continuously decelerate in active, high-speed traffic. This has occurred on multiple occasions, creating a severe crash hazard as trailing vehicles are forced to react or brake suddenly to avoid a rear-end collision.

NHTSA complaint 11766358. Filed by an owner and not verified by NHTSA or by us.

TIRES:TREAD/BELT
All four factory-installed Nexen tires on my brand-new 2025 Hyundai Tucson are experiencing severe, premature dry-rotting, weather cracking, and deep splitting along both the sidewalls and within the tread grooves at just 16,000 miles. The DOT code is 2224, meaning the rubber is barely two years old. The vehicle's safety is severely compromised because widespread, deep dry rot on relatively new rubber creates an immediate risk of catastrophic tread separation or a blowout at highway speeds. This issue was brought to an authorized service provider, who documented the extensive cracking but rejected a standard treadwear claim because the tires still have deep tread depth remaining. Nexen

NHTSA complaint 11765900, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Shifter malfunction, service immediately warning comes on. The car will not shift out of park and cannot be driven. It has happened 4 times now. No one has been hurt, but I have been stranded multiple times. The dealer couldn’t reproduce the issue the first time I brought it in, but they did second time I brought it in for the same issue. They replaced a part that was supposedly faulty, but the issue persists after the replacement. CAUSE : 42950R00 SHIFT BY WIRE (SBW) CONTROL UNIT ASSY 6064 1 42951-2D085 SBW CONTROL UNIT (N/ C) (N/C) FC: PART#: 42951-2D085 COUNT: 1 CLAIM TYPE: WAR There were no prior warnings. The error message has come on while I am mid driving on the highway, back roads

NHTSA complaint 11765604, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I am writing to file a complaint for the "consider taking a break" alert. I am a competent driver and yet my new Hyundai consistently alerts me on almost every drive that I need to take a break. It's problematic because it's ironically very distracting. It's not a feature that can be turned off and I think it needs to be optional.

NHTSA complaint 11764890. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Tucson

Model year Complaints Recalls Deaths
2026 61 5 —
2024 97 4 —
2023 133 2 —
2022 383 3 —
2021 79 1 —
2020 178 1 —
2019 380 1 —
2018 397 1 —
2017 1,088 3 1
2016 1,620 5 —
2015 227 1 —
2014 202 2 —
2013 266 3 —
2012 255 3 —
2011 124 5 —
2010 59 4 —

Other 2025 Hyundai models

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst