Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 248 safety complaints
about the 2025 Hyundai Palisade with the US government. Of those, 8 describe a crash, 1 mentions a fire, 7 people were injured and 1 death is recorded. 3 recall campaigns are open against it.
The most complained-about system is the brakes,
named in 91 complaints, 37% of the total.
The typical failure was reported at 8,000 miles,
the median across the 21
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers November 2024 to September 2026 · How this is counted
What is on file
248 complaints on file
248
Complaints
8
Describe a crash
1
Mention fire
7
People injured
1
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
A further 1 defect
investigation is
open and unresolved.
Which system owners named
Complaints naming each system
SERVICE BRAKES 91 · 37%
91 37%
SEAT BELTS 57 · 23%
57 23%
UNKNOWN OR OTHER 45 · 18%
45 18%
AIR BAGS 31 · 13%
31 13%
FORWARD COLLISION AVOIDANCE 26 · 10%
26 10%
SUSPENSION 14 · 6%
14 6%
SEATS 13 · 5%
13 5%
ENGINE 11 · 4%
11 4%
STEERING 10 · 4%
10 4%
ELECTRICAL SYSTEM 9 · 4%
9 4%
POWER TRAIN 9 · 4%
9 4%
VEHICLE SPEED CONTROL 9 · 4%
9 4%
03877
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 248.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2025 at 134.
144 108 72 36
242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2025 Hyundai PALISADE, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
14.3%
15.9%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
Improper side curtain air bag deployment increases the risk of injury during a crash.
The remedy
Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.
Hyundai Motor America · up to 568,576 vehicles across all model years covered
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
The risk
Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
The remedy
Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.
Hyundai Motor America · up to 568,580 vehicles across all model years covered
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai Palisade vehicles. An insufficient seal on the controller for the electric oil pump may allow moisture to accumulate in the printed circuit board, which can cause an electrical short and result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the electric oil pump controller, free of charge. Owner notification letters were mailed June 11, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 278.
Hyundai Motor America · up to 620 vehicles across all model years covered
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
NU Car rental of vehicles with open recalls
AQ26001
Still open audit query · opened June 9, 2026
none
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at least two vehicles to consumers without having performed required recall repairs. The Vehicle Owner Questionnaires (VOQ) related to this investigation can be found on nhtsa.gov by searching for ID number 11730449 and 11504655. Accordingly, we are opening this audit query to seek additional information concerning this issue.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
SEATS
1 death
The powered operation of the third row in the 2025 Hyundai Palisade fails to stop if anything or anyone is sitting or placed on the third row seat. There has been a report of a [XXX] death with respect to this operation already in Ohio and other injuries across the nation. Hyundai has already placed a stop sell on this vehicle but there are many other vehicles on the road at the moment that can cause additional deaths. There is no requirement to stop driving this vehicle by the NHTSA and it is giving Hyundai 18 months to find and test a remedy. We personally tested the operation with someone in the third row seat and the seat failed to stop closing when the rear compartment button was …
NHTSA complaint 11728376, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES, HYDRAULIC
3 injured · crash · towed · 16,000 miles
The contact owned a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with both feet, but the brakes failed to engage properly. The vehicle slid and jumped, and the brakes made a grinding sound. No warning light was illuminated. The failure caused the vehicle to rear-end another vehicle in front. The air bags deployed. The contact experienced neck pain, and her husband suffered a burn mark from the air bag deployment. The contact's eleven-year-old son suffered neck pain and a seat belt burn, while her other child had no injuries seated in a car seat. Medical attention was received. A Police report was filed. The vehicle was …
NHTSA complaint 11753975, quoted in part. Filed by an owner and not verified by NHTSA or by us.
STEERING
1 injured · fire · crash · towed · 40,000 miles
The contact owned a 2025 Hyundai Palisade. The contact stated that while driving 25-30 MPH on a curvy road, the steering wheel suddenly locked up, and the vehicle failed to drive in the intended direction, drove down the street, into a yard, and the front end of the vehicle crashed into a tree. The brake pedal was depressed prior to the crash, but the vehicle failed to respond as intended. The air bags deployed during the crash. After the vehicle had crashed into the tree, a bystander yelled that the vehicle was on fire. The contact was able to exit the vehicle. The contact stated that the fire started under the hood, near the engine compartment. The vehicle made exploding sounds three …
NHTSA complaint 11747731, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
1 injured
I was traveling in a parking lot, no more than 3mph and went to stop at the stop sign and my brakes locked up and I couldn't come to a complete stop for several feet. The car skid a few times before being able to fully stop. This was extremely scary, especially having a child in the car with me. Not only that, due to the car not stopping with only using my right foot, I went to also use my left foot to apply more pressure to the brake pedal, I ripped off a large portion of my toenail on my big, left toe. After doing a quick Google search, one of the first things that pops up is a class action lawsuit for this exact reason, that was established on May 9th of this year for 2023-2025 models. I …
NHTSA complaint 11670345, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
1 injured
On XXX, I was loading items in the rear cargo area of an Avis rental vehicle, a 2025 Hyundai Palisade when the power liftgate was fully open above me, without warning and without me commanding it to close, the liftgate unexpectedly came down/fell. It struck me in the head and I lost consciousness, I don’t know how long I was unconscious. When I regained consciousness, I was in the rear cargo area of the vehicle with the liftgate on my back. I sought emergency medical treatment the same day at Chippenham Hospital in [XXX]. My records show evaluation for neck pain and headache. CT imaging of my head/brain and cervical spine , and discharge info for concussion and a pinched nerve in the neck. …
NHTSA complaint 11767680, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
On August 10, 2026, at approximately 12,302 miles, I took the vehicle to an authorized Hyundai dealer after it stalled multiple times, including once while accelerating. I also reported sluggishness/loss of power. The dealer was unable to duplicate the problem. The vehicle subsequently stalled two additional times. In September 2026, while driving at highway speed with cruise control engaged, the vehicle suddenly and aggressively decelerated/braked as though it detected an obstacle ahead, although no vehicle or obstacle was present. A similar event occurred the following day. Unexpected braking, loss of power, or stalling at highway speed creates a serious collision risk. I have also …
NHTSA complaint 11767328, quoted in part. Filed by an owner and not verified by NHTSA or by us.
Driving less than 30 mph, the Forward Collision System enaged (there was nothing near the vehicle) and the vehicle suddenly jerked and braked pulling the car as if it was not in its lane.
NHTSA complaint 11767342. Filed by an owner and not verified by NHTSA or by us.
FUEL/PROPULSION SYSTEM
While driving normally with the vehicle already in Drive, the vehicle suddenly lost propulsion and displayed a message instructing me to shift to Park or Neutral. I attempted to select both Park and Neutral, but the vehicle would not respond to the shift controls. I ultimately turned the vehicle off and restarted it, after which it operated normally. The vehicle was taken to an authorized Hyundai dealer. No stored fault codes were found, and the dealer has been unable to reproduce the event during road testing and GDS flight recording. The underlying cause remains unidentified. I am concerned that recurrence in moving traffic or while crossing an intersection could create a crash risk.
NHTSA complaint 11765434. Filed by an owner and not verified by NHTSA or by us.
FUEL/PROPULSION SYSTEM
After slowing to make a right or left turn, pressing on the accelarrator causes no response for ten to fifteen seconds. This proble seems to be in numerous Palisades for 2023 to 2026. Numerous message boards have reports of this issue with the dealer not being able to repair the problem. I myself almost gor into an accident due to this issue.
NHTSA complaint 11765104. Filed by an owner and not verified by NHTSA or by us.
VISIBILITY:WINDSHIELD
23,000 miles
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving on the highway at 60 MPH, the front windshield fractured in several places while attempting to swat a mosquito, resulting in eight crack lines across the glass. The contact stated that the windshield cracked more easily than expected. The failure mileage was approximately 23,000.
NHTSA complaint 11764336. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed January 23, 2026.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst