CSR

Hyundai · NHTSA safety record

2025 Hyundai Palisade

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

234

Complaints

8

Crashes

1

Fires

6

Injuries

1

Deaths

Owners of the 2025 Hyundai Palisade have filed 234 safety complaints with NHTSA between November 2024 and August 2026. The most complained-about system is the brakes, named in 91 of them (39%). The typical failure was reported at 7,250 miles, the median across the 18 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (3)

AIR BAGS:SIDE/WINDOW:CURTAIN

26V034000 · January 23, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
Improper side curtain air bag deployment increases the risk of injury during a crash.
The remedy
Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

Hyundai Motor America · up to 568,576 vehicles across all model years covered

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

25V607000 · September 12, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
The risk
Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
The remedy
Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Hyundai Motor America · up to 568,580 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

25V291000 · May 6, 2025

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai Palisade vehicles. An insufficient seal on the controller for the electric oil pump may allow moisture to accumulate in the printed circuit board, which can cause an electrical short and result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the electric oil pump controller, free of charge. Owner notification letters were mailed June 11, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 278.

Hyundai Motor America · up to 620 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

NU Car rental of vehicles with open recalls

AQ26001

Still open audit query · opened June 9, 2026

none

NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at least two vehicles to consumers without having performed required recall repairs. The Vehicle Owner Questionnaires (VOQ) related to this investigation can be found on nhtsa.gov by searching for ID number 11730449 and 11504655. Accordingly, we are opening this audit query to seek additional information concerning this issue.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 234.

SERVICE BRAKES 91 39%
SEAT BELTS 55 24%
UNKNOWN OR OTHER 41 18%
AIR BAGS 30 13%
FORWARD COLLISION AVOIDANCE 24 10%
SUSPENSION 13 6%
SEATS 12 5%
ENGINE 10 4%
STEERING 9 4%
VEHICLE SPEED CONTROL 9 4%
ELECTRICAL SYSTEM 8 3%
POWER TRAIN 6 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 134.

2024 2025 2026
2024 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEATS

1 death

The powered operation of the third row in the 2025 Hyundai Palisade fails to stop if anything or anyone is sitting or placed on the third row seat. There has been a report of a [XXX] death with respect to this operation already in Ohio and other injuries across the nation. Hyundai has already placed a stop sell on this vehicle but there are many other vehicles on the road at the moment that can cause additional deaths. There is no requirement to stop driving this vehicle by the NHTSA and it is giving Hyundai 18 months to find and test a remedy. We personally tested the operation with someone in the third row seat and the seat failed to stop closing when the rear compartment button was

NHTSA complaint 11728376, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

3 injured · crash · towed · 16,000 miles

The contact owned a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed with both feet, but the brakes failed to engage properly. The vehicle slid and jumped, and the brakes made a grinding sound. No warning light was illuminated. The failure caused the vehicle to rear-end another vehicle in front. The air bags deployed. The contact experienced neck pain, and her husband suffered a burn mark from the air bag deployment. The contact's eleven-year-old son suffered neck pain and a seat belt burn, while her other child had no injuries seated in a car seat. Medical attention was received. A Police report was filed. The vehicle was

NHTSA complaint 11753975, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · fire · crash · towed · 40,000 miles

The contact owned a 2025 Hyundai Palisade. The contact stated that while driving 25-30 MPH on a curvy road, the steering wheel suddenly locked up, and the vehicle failed to drive in the intended direction, drove down the street, into a yard, and the front end of the vehicle crashed into a tree. The brake pedal was depressed prior to the crash, but the vehicle failed to respond as intended. The air bags deployed during the crash. After the vehicle had crashed into the tree, a bystander yelled that the vehicle was on fire. The contact was able to exit the vehicle. The contact stated that the fire started under the hood, near the engine compartment. The vehicle made exploding sounds three

NHTSA complaint 11747731, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured

I was traveling in a parking lot, no more than 3mph and went to stop at the stop sign and my brakes locked up and I couldn't come to a complete stop for several feet. The car skid a few times before being able to fully stop. This was extremely scary, especially having a child in the car with me. Not only that, due to the car not stopping with only using my right foot, I went to also use my left foot to apply more pressure to the brake pedal, I ripped off a large portion of my toenail on my big, left toe. After doing a quick Google search, one of the first things that pops up is a class action lawsuit for this exact reason, that was established on May 9th of this year for 2023-2025 models. I

NHTSA complaint 11670345, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
This 2025 Hyundai Palisade Calligraphy is a “Top of the Line” model loaded with automatic gadgetry that is NOT ready for Prime Time or any roadway. It is unsafe for the following reasons: Problems appear to be software up-date related; the software updates way too often via overnight web connection. These updates not only change existing status of mundane systems (hatch or doors unlocking opening, etc.); these updates appear to insert bugs into the operating system which then affects the safety of automated vehicle systems which then create unsafe driving conditions on roads. The biggest safety concern is with Hyundai’s “Smart Cruise Control” system. When a driver chooses a set speed they

NHTSA complaint 11756634, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS

26,958 miles

The contact owns a 2025 Hyundai Palisade. The contact stated that while the vehicle was parked and unoccupied, while attempting to place the third-row seats down for her son's girlfriend to enter the vehicle, while setting the seat, the contact became aware that the sensor for the seat had failed, causing the seat to continue to fold down independently. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 26,958.

NHTSA complaint 11753100. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS
What happened: A franchised Hyundai dealership installed aftermarket window tint on a new 2025 Hyundai Palisade Calligraphy Night Edition prior to sale without disclosing it as a dealer add-on. When the vehicle was brought in for an active manufacturer safety recall concerning the rear quarter-window glass, the dealership informed us that the official factory recall remedy (applying a protective safety film) cannot adhere to window tint. Because the dealer-installed tint prevents the recall protective film from adhering, the dealership was unable to perform the safety recall unless the window tint was permanently removed or omitted. Component involved: Rear quarter-window glass and safety

NHTSA complaint 11752463, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Upon returning home on 7/20/2025, I smelled a strong odor of gasoline. I looked under the car and saw that gas was leaking from a small hole on the (R) rear side of the tank. The hole was an approximately 1/16" . Due to danger of flammable fuel vapor and leaking gas I parked away from the house and put a temporary plug to stop the leak. I was shocked to find that the fuel tank was unshielded and made of thin walled plastic. There no warning indicators given prior to this incident. The vehicle has 12383 miles on it. Cause of the leak is unknown, possibly a poor mold casting of the tank.

NHTSA complaint 11751797. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My 2025 Hyundai Palisade intermittently experiences an abnormally high engine idle of approximately 1,500 RPM during the first few minutes of driving. The condition occurs randomly and is not present on every trip. While stopped at stop signs or intersections with my foot firmly on the brake pedal, I can feel the engine pushing against the brakes because of the elevated idle speed. When I release the brake pedal, the vehicle accelerates forward significantly faster than it normally would at idle. The engine speed eventually returns to a normal idle after several minutes of driving, but during the event the vehicle behaves unpredictably. This has occurred on both flat roads and hills. I have

NHTSA complaint 11751810, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Palisade

Model year Complaints Recalls Deaths
2026 104 3
2024 379 5
2023 388 5
2022 298 5
2021 422 6
2020 523 5

Other 2025 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst