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Hyundai · NHTSA safety record

2025 Hyundai Ioniq 5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 297 safety complaints about the 2025 Hyundai Ioniq 5 with the US government. Of those, 3 describe a crash, 2 people were injured and no death is recorded. 9 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 226 complaints, 76% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2025 to September 2026 · How this is counted

What is on file

297 complaints on file

297

Complaints

3

Describe a crash

0

Mention fire

2

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 226 · 76%
FUEL/PROPULSION SYSTEM 66 · 22%
POWER TRAIN 57 · 19%
FORWARD COLLISION AVOIDANCE 24 · 8%
UNKNOWN OR OTHER 24 · 8%
ENGINE 20 · 7%
LANE DEPARTURE 17 · 6%
VEHICLE SPEED CONTROL 16 · 5%
STEERING 5 · 2%
SERVICE BRAKES 4 · 1%
AIR BAGS 3 · 1%
STRUCTURE 3 · 1%
0 92 185

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 297.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 232.

244 183 122 61
25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2025 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2025 Hyundai IONIQ 5, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV RWD
Overall Not rated Not rated
Frontal crash Not rated Not rated
Frontal, driver Not rated Not rated
Frontal, passenger Not rated Not rated
Side crash Not rated Not rated
Side barrier Not rated Not rated
Side pole Not rated Not rated
Rollover
Chance of rollover 8.3% 8.4%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

9 on file

SUSPENSION:CRITICAL FASTENERS

26V314000 · May 19, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Ioniq 9 vehicles. The fasteners for the rear suspension may loosen and detach, which can result in a loss of vehicle control.
The risk
A loss of vehicle control increases the risk of a crash.
The remedy
Dealers will inspect and replace the rear suspension fasteners and perform a rear vehicle alignment, as necessary, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 303. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.

Hyundai Motor America · up to 172 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

26V068000 · February 6, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 IONIQ 5 and 2026 IONIQ 9 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
The risk
An electrical short in the high voltage battery system increases the risk of a fire.
The remedy
Dealers will inspect and tighten the bus bar retention bolts and replace the battery system assembly, as necessary, free of charge. Owner notification letters were mailed April 3, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 294. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 7, 2026.

Hyundai Motor America · up to 27 vehicles across all model years covered

SEAT BELTS:FRONT:RETRACTOR

25V797000 · November 18, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.
The risk
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
The remedy
Dealers will inspect and secure the seat belt retractors, as necessary, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 287. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.

Hyundai Motor America · up to 1,535 vehicles across all model years covered

SUSPENSION:CRITICAL FASTENERS

25V605000 · September 12, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 electric vehicles. Certain rear suspension alignment adjustment bolts may have been improperly tightened, which can cause a loss of vehicle stability control.
The risk
A loss of vehicle stability control increases the risk of a crash.
The remedy
Dealers will replace the adjustment bolts, align the wheels, and replace tires if necessary, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 284. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Hyundai Motor America · up to 8 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

25V482000 · July 24, 2025

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
The risk
An electrical short in the high voltage battery system increases the risk of a fire.
The remedy
Owners are advised to park their vehicles outside and away from structures until the recall remedy is complete. Dealers will inspect and repair the high voltage battery system, as necessary, free of charge. Owner notification letters were mailed August 25, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 280.

Hyundai Motor America · up to 10 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

25V373000 · June 3, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 vehicles. The right-side headlight may have an incorrect headlight aim label, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
The remedy
Hyundai will mail owners a corrected label with inspection and installation instructions. Owners may bring their vehicle to a dealer for the repair, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 279.

Hyundai Motor America · up to 10,409 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

25V235000 · April 11, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with left-foot braking (LFB) and N e-shift features. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated. Additionally, the vehicle may continue to accelerate after the pedal is released and the vehicle's N e-shift feature is engaged.
The risk
Reduced braking performance and unexpected, continued acceleration increase the risk of a crash.
The remedy
Owners are advised not to use the LFB or N e-Shift features until the remedy has been performed. The IEB and VCU software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed April 25, 2025. This recall replaces NHTSA recall number 25V-065. Vehicles repaired under the previous recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 277.

Hyundai Motor America · up to 1,589 vehicles across all model years covered · fixed by software update

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

25V065000 · February 6, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with a left-foot braking (LFB) feature. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated.
The risk
Reduced braking performance can increase the distance required to stop the vehicle, increasing the risk of a crash.
The remedy
Owners who have not received the recall remedy are advised not to use the LFB feature until the updated remedy has been performed. Additionally, owners who have received the recall remedy are advised not to use the 'N' E-shift feature until the updated remedy has been performed. Dealers will update the IEB and VCU software, free of charge. Owner notification letters were mailed March 12, 2025. This recall is replaced by NHTSA recall number 25V-235. Vehicles already repaired under this recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 275.

Hyundai Motor America · up to 1,587 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

25V064000 · February 6, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.
The risk
A rear side air bag that does not deploy as intended can increase the risk of injury in a crash.
The remedy
Dealers will inspect and replace the rear floor wiring harness, as necessary, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 274.

Hyundai Motor America · up to 33 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

On April 20th while parking the vehicle suddenly had a power surge crossing over multiple curbs and across a parking lot and landscaped areas and hitting a tree. The vehicle refused to brake and the driver airbag never deployed.

NHTSA complaint 11735454. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured

Went to open the door and hand slipped off the handle and it snapped back crushing my finger. Nail turned black and finger was mangled for a few days, very unsafe door handles .

NHTSA complaint 11690839. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash

I was slowing down, actively pressing the brake pedal to bring the vehicle to a full stop. As the car decelerated to what my senses and perception registered as a full stop, I pressed the “P” (Park) button while keeping my foot on the brake pedal. I felt the physical click of the “P” button under my thumb while still holding the brake, and my mind registered that the vehicle had successfully transitioned into Park. Before turning around, I visually confirmed that the vehicle had come to a complete stop. Believing it was fully secured in Park, I turned my head to check on my child in the back seat and naturally released the brake pedal completely. However, the system had actually rejected my

NHTSA complaint 11749766, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

towed · 8,000 miles

The contact owns a 2025 Hyundai Ioniq 5. The contact stated that after starting the vehicle, the battery warning light remained illuminated, and the vehicle failed to exceed 45 MPH while driving. The messages "Onboard Charger - Stop Vehicle" and "Power Supply" were displayed. The vehicle was later towed to the local dealer who diagnosed that the ICCU Module had failed and needed to be replaced. The vehicle was not yet repaired. The contact stated that during the failure, the electric battery had failed to recharge the 12-Volt battery as intended, which caused the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA

NHTSA complaint 11719145, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I am writing to document my case regarding my leased 2025 Hyundai Ioniq 5 XRT. Vehicle: 2025 Ioniq 5 XRT, VIN [XXX] Lease start / delivery date: Odometer: 4,368 miles Servicing dealer: Stevinson Hyundai, [XXX] Case number: XXX What happened: On Saturday, XXX, while I was driving, the vehicle displayed "Stop vehicle and check power supply" with the red 12V battery warning and the master warning light, and power was limited to approximately 25 mph. The high-voltage battery was at 66 percent. I was able to get the vehicle home at reduced speed, and Hyundai Roadside Assistance towed it to the dealer the same day. The symptoms are consistent with an ICCU failure, pending the dealer's diagnosis.

NHTSA complaint 11765558, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STEERING
Driving at highway speeds, the front end feels unstable. It feels as if the tires are jumping around and will move the car to the right or left. It is difficult to maintain control. I had it into the dealer shortly after I bought the car to complain about what I thought was a front end alignment problem. They didn't think there was an issue until they got it into the shop. They said afterwords that it WAS OUT OF LINE. But their fix did not hold, so I went in again for the one year maintenace and mentioned the problem, but they said it was not out of line. Well, The problem still exists. Something serious is wrong and needs to be fixed.

NHTSA complaint 11763548. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
On 8/30 my vehicle experienced a power loss on a highway (reported here separately). I took the car to the dealership and they could not replicate the error and gave the vehicle back to me on 9/4. Later that day I had to drive 2 hours north to a wedding in the mountains. At 9:30pm my vehicle experienced a full drive power loss on an unlighted, curving, rural 2-lane mountain road in an area with minimal cell phone service. I tried to restart the vehicle several times and could not get any power. I called roadside assistance and had to wait over 2 hours in the dark on a winding mountain road for the tow truck to find us and then be towed 40 minutes away to the nearest dealership where my car

NHTSA complaint 11762663, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Full electrical power system failure. Heard a loud pop noise emanating from under the rear seats of the car. The power. Failure lights came on and the car lost power. We were able to get the car to slowly drive back to the garage where it completely shut down and was inoperable from that point on. Car has been towed to the local dealer for diagnostics and repair.

NHTSA complaint 11762941. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Driving home near my apartment, I had to join a busy highway from a full stop. I found a small gap and tried to accelerate to quickly merge into traffic, when my car made a high pitched alert noise and noticably did not accelerate beyond about 25 miles per hour on a 45-50mph highway with heavy traffic. I turned on my hazards and still ended up with a line up of cars honking behind me. Flooring the accelerator did absolutely nothing to increase my speed. On slight downhills I could get up to about 40mph but as soon as it leveled off my speed went back down to limping along. I was able to exit the highway at slow speed and tried to parallel park in an avaialble spot but could not reverse. I

NHTSA complaint 11762153, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
While driving this EV with cruise control on, the dashboard suddenly showed a message that “Smart Cruise Control conditions not met”. Attempting to re-engage the cruise control did not work and then the vehicle suddenly lost all propulsion (pressing the accelerator did nothing). The car quickly slowed to about 20 mph before we could maneuver it to the shoulder and turn it off. After a couple minutes, we restarted the car and drove it to the dealer. There were no other messages or warning lights or indicators. The dealer could not find anything wrong and asked us to pick up the car and resume using it. We use both a home charger (Emporia) and roadside (Tesla) chargers.

NHTSA complaint 11761730. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Ioniq 5

Model year Complaints Recalls Deaths
2026 24 2 —
2024 222 3 —
2023 387 4 2
2022 406 3 —

Other 2025 Hyundai models

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst