CSR

Hyundai · NHTSA safety record

2025 Hyundai Ioniq 5

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

289

Complaints

3

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2025 Hyundai Ioniq 5 have filed 289 safety complaints with NHTSA between March 2025 and August 2026. The most complained-about system is the electrical system, named in 220 of them (76%). The typical failure was reported at 8,000 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 9 recalls covering this vehicle.

Recalls (9)

SUSPENSION:CRITICAL FASTENERS

26V314000 · May 19, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Ioniq 5 and 2026 Ioniq 9 vehicles. The fasteners for the rear suspension may loosen and detach, which can result in a loss of vehicle control.
The risk
A loss of vehicle control increases the risk of a crash.
The remedy
Dealers will inspect and replace the rear suspension fasteners and perform a rear vehicle alignment, as necessary, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 303. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.

Hyundai Motor America · up to 172 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

26V068000 · February 6, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 IONIQ 5 and 2026 IONIQ 9 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
The risk
An electrical short in the high voltage battery system increases the risk of a fire.
The remedy
Dealers will inspect and tighten the bus bar retention bolts and replace the battery system assembly, as necessary, free of charge. Owner notification letters were mailed April 3, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 294. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 7, 2026.

Hyundai Motor America · up to 27 vehicles across all model years covered

SEAT BELTS:FRONT:RETRACTOR

25V797000 · November 18, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The seat belt retractors for the driver and front passenger seats may not be securely fastened.
The risk
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
The remedy
Dealers will inspect and secure the seat belt retractors, as necessary, free of charge. Owner notification letters were mailed December 30, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 287. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.

Hyundai Motor America · up to 1,535 vehicles across all model years covered

SUSPENSION:CRITICAL FASTENERS

25V605000 · September 12, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 electric vehicles. Certain rear suspension alignment adjustment bolts may have been improperly tightened, which can cause a loss of vehicle stability control.
The risk
A loss of vehicle stability control increases the risk of a crash.
The remedy
Dealers will replace the adjustment bolts, align the wheels, and replace tires if necessary, free of charge. Owner notification letters were mailed October 10, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 284. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Hyundai Motor America · up to 8 vehicles across all model years covered

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

25V482000 · July 24, 2025

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 vehicles. The high voltage battery system may contain an improperly tightened bus bar, which can cause a short-circuit.
The risk
An electrical short in the high voltage battery system increases the risk of a fire.
The remedy
Owners are advised to park their vehicles outside and away from structures until the recall remedy is complete. Dealers will inspect and repair the high voltage battery system, as necessary, free of charge. Owner notification letters were mailed August 25, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 280.

Hyundai Motor America · up to 10 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

25V373000 · June 3, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 vehicles. The right-side headlight may have an incorrect headlight aim label, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Improperly aimed headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash.
The remedy
Hyundai will mail owners a corrected label with inspection and installation instructions. Owners may bring their vehicle to a dealer for the repair, free of charge. Owner notification letters were mailed July 15, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 279.

Hyundai Motor America · up to 10,409 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

25V235000 · April 11, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with left-foot braking (LFB) and N e-shift features. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated. Additionally, the vehicle may continue to accelerate after the pedal is released and the vehicle's N e-shift feature is engaged.
The risk
Reduced braking performance and unexpected, continued acceleration increase the risk of a crash.
The remedy
Owners are advised not to use the LFB or N e-Shift features until the remedy has been performed. The IEB and VCU software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed April 25, 2025. This recall replaces NHTSA recall number 25V-065. Vehicles repaired under the previous recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 277.

Hyundai Motor America · up to 1,589 vehicles across all model years covered · fixed by software update

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE

25V065000 · February 6, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 Hyundai IONIQ 5 "N" vehicles equipped with a left-foot braking (LFB) feature. The integrated electronic brake (IEB) and vehicle control unit (VCU) software may cause reduced braking performance when LFB is activated.
The risk
Reduced braking performance can increase the distance required to stop the vehicle, increasing the risk of a crash.
The remedy
Owners who have not received the recall remedy are advised not to use the LFB feature until the updated remedy has been performed. Additionally, owners who have received the recall remedy are advised not to use the 'N' E-shift feature until the updated remedy has been performed. Dealers will update the IEB and VCU software, free of charge. Owner notification letters were mailed March 12, 2025. This recall is replaced by NHTSA recall number 25V-235. Vehicles already repaired under this recall will need to have the new remedy completed. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 275.

Hyundai Motor America · up to 1,587 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

25V064000 · February 6, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025 IONIQ 5 EV vehicles. The rear floor wiring harness may contain an open circuit, which can result in the rear side air bag not deploying as intended.
The risk
A rear side air bag that does not deploy as intended can increase the risk of injury in a crash.
The remedy
Dealers will inspect and replace the rear floor wiring harness, as necessary, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 274.

Hyundai Motor America · up to 33 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 289.

ELECTRICAL SYSTEM 220 76%
FUEL/PROPULSION SYSTEM 63 22%
POWER TRAIN 56 19%
FORWARD COLLISION AVOIDANCE 24 8%
UNKNOWN OR OTHER 22 8%
ENGINE 18 6%
LANE DEPARTURE 17 6%
VEHICLE SPEED CONTROL 14 5%
SERVICE BRAKES 4 1%
STEERING 4 1%
AIR BAGS 3 1%
STRUCTURE 3 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 224.

2025 2026
2025 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

On April 20th while parking the vehicle suddenly had a power surge crossing over multiple curbs and across a parking lot and landscaped areas and hitting a tree. The vehicle refused to brake and the driver airbag never deployed.

NHTSA complaint 11735454. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured

Went to open the door and hand slipped off the handle and it snapped back crushing my finger. Nail turned black and finger was mangled for a few days, very unsafe door handles .

NHTSA complaint 11690839. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash

I was slowing down, actively pressing the brake pedal to bring the vehicle to a full stop. As the car decelerated to what my senses and perception registered as a full stop, I pressed the “P” (Park) button while keeping my foot on the brake pedal. I felt the physical click of the “P” button under my thumb while still holding the brake, and my mind registered that the vehicle had successfully transitioned into Park. Before turning around, I visually confirmed that the vehicle had come to a complete stop. Believing it was fully secured in Park, I turned my head to check on my child in the back seat and naturally released the brake pedal completely. However, the system had actually rejected my

NHTSA complaint 11749766, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

towed · 8,000 miles

The contact owns a 2025 Hyundai Ioniq 5. The contact stated that after starting the vehicle, the battery warning light remained illuminated, and the vehicle failed to exceed 45 MPH while driving. The messages "Onboard Charger - Stop Vehicle" and "Power Supply" were displayed. The vehicle was later towed to the local dealer who diagnosed that the ICCU Module had failed and needed to be replaced. The vehicle was not yet repaired. The contact stated that during the failure, the electric battery had failed to recharge the 12-Volt battery as intended, which caused the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in NHTSA

NHTSA complaint 11719145, quoted in part. Filed by an owner and not verified by NHTSA or by us.

WHEELS
While driving on normal paved roads, a small vibration was heard from the rear of the vehicle. A person near the car when leaving the origin that morning heard a minor clicking sound at low speed from the rear of the vehicle. The vibration at that point seemed to be related to the rural mountain road that had some rutting. Continuing to drive, but onto better roads, the vibration became louder and louder, and appeared related to speed. Nothing appeared loose when stopping to charge. Vibration became loud (above conversation), stopped to inspect. Removed aerodynamic cover from lug nuts on right rear, and found two lugnuts completely sheared off (fell out when cover removed), with a third

NHTSA complaint 11757439, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
ICCU failure. Failure happened while merging onto the road from driveway. Upon failure, 12 V battery was drained and car was immobilized. Prior to car mobilization dash read “Check electrical vehicle system” then many different failures appeared on the dash, then the car shut down. This event left us stranded on the road, unable to move to a safer location. Issue was confirmed with dealer and part had to be replaced. Part was original to the car and issue is known by the manufacturer but not being dealt with publicly.

NHTSA complaint 11757520. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
In June 2025, I started a lease on a new Hyundai Ioniq 5 SEL. On August 16, 2026, I attempted to start the car, but it immediately beeped and flashed a warning about the 12V battery (I didn't manage to take a picture). It then showed signs of an electrical issue, like flickering interior and exterior lights. It was undrivable. A short time later, there was no power at all. I took out the old 12V battery and measured the voltage with a multimeter, and observed 3.7V. After putting in a new battery, the car operated normally.

NHTSA complaint 11757298. Filed by an owner and not verified by NHTSA or by us.

TIRES
Two tires failed dramatically, (on two separate days, but separated by only 121 miles of driving), causing extensive damage the first time and causing a total loss the second time. The first tire has been disposed of, but the second is available still. Each was on the highway and luckily there was not much traffic so I was able to pull safely onto the shoulder each time. However, if I had not been able to get over, our safety and that of others was at risk if we had been involved in a collision. My safety and my that of my elderly, handicapped brother was at risk the first time especially, because this is an EV and at one point on July 4, 100 degree temperatures in the early afternoon in

NHTSA complaint 11757147, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: ASSIST
When I use the adaptive cruise control and use the lane keeping assistance the system keeps giving me an error message that I'm not looking at the road. I believe this is a known problem and Hyundai pushed an software fix TSB 25-G1-16H in November 2025. My car appears to have the update but still repeatedly gives me the same error message. It's very distracting and since the error message flashes on dash where you usually see the camera monitoring right side of car that feature is impaired. I have had at dealership twice and while the technician knows its an issue there's nothing they can do without Hyundai's decision to correctly fix with software update. I am over 6' tall and where

NHTSA complaint 11756527, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I started the car and got the warning "check electric vehicle system." The car then lost power. It would only go 27mph with the accelerator pedal pushed all the way to the floor. My safety was at risk because my car was not responding appropriately to driver input. The car is at the dealership as it is undriveable in this condition. This is the second incident with this vehicle within 6 months.

NHTSA complaint 11756602. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Ioniq 5

Model year Complaints Recalls Deaths
2026 20 2
2024 219 3
2023 385 4
2022 401 3

Other 2025 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst