Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 406 safety complaints
about the 2022 Hyundai Ioniq 5 with the US government. Of those, 7 describe a crash, 1 mentions a fire, 1 person was injured and no death is recorded. 3 recall campaigns are open against it, covering the electrical system and the parking brake.
The most complained-about system is the electrical system,
named in 306 complaints, 75% of the total.
The typical failure was reported at 21,500 miles,
the median across the 20
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers April 2022 to September 2026 · How this is counted
What is on file
406 complaints on file
406
Complaints
7
Describe a crash
1
Mention fire
1
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
Complaints rose by half year on year: 114 in the twelve months to 2026-Q2, against 74 in the twelve before.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
ELECTRICAL SYSTEM 306 · 75%
306 75%
FUEL/PROPULSION SYSTEM 89 · 22%
89 22%
POWER TRAIN 84 · 21%
84 21%
ENGINE 36 · 9%
36 9%
UNKNOWN OR OTHER 30 · 7%
30 7%
VEHICLE SPEED CONTROL 26 · 6%
26 6%
SERVICE BRAKES 23 · 6%
23 6%
FORWARD COLLISION AVOIDANCE 20 · 5%
20 5%
EXTERIOR LIGHTING 11 · 3%
11 3%
STEERING 11 · 3%
11 3%
LANE DEPARTURE 4 · 1%
4 1%
PARKING BRAKE 2 · 0%
2 0%
0123246
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 406.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2023 at 154.
164 123 82 41
222022232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2022 Hyundai IONIQ 5, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV RWD
Overall
Not rated
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Not rated
Chance of rollover
8.3%
—
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
Hyundai Motor America · up to 145,642 vehicles across all model years covered
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
Hyundai Motor America · up to 99,055 vehicles across all model years covered
Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
The risk
Vehicle rollaway can increase the risk of a crash or injury.
The remedy
Drivers are recommended to use the Electronic Parking Brake (EPB) when parking their vehicles until the remedy has been performed. Dealers will update the Shifter Control Unit software, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 228.
Hyundai Motor America · up to 10,729 vehicles across all model years covered
Defect investigations
3 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger.
PE24028
Closed preliminary evaluation · opened October 3, 2024 · closed June 5, 2025
equipment
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox owners’ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on its website that Enel X Way North America would cease operations in the United States and Canada on October 11, 2024. The closure would potentially impact the charging app and supporting software. ODI sent Enel X Way an Information Request (IR) letter on October 21, 2024. Enel X Way provided an incomplete response to the IR on December 9, 2024. Enel X Way later provided a complete response to the IR on January 24, 2025. ODI reviewed Enel X Way’s IR submissions to determine whether further action is required. Based on ODI’s analysis, there was no clear trend in the cause of the failures described in customer complaints and warranty reports. Additionally, there have been no recent reports alleging safety issues. The available information does not warrant further action at this time. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will continue to monitor for any safety trends and reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in this Closing Resume, go to NHTSA.gov.
Loss of Motive Power
PE23011
Closed preliminary evaluation · opened June 8, 2023 · closed April 17, 2024 · led to recall 24V204
the electrical system
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging, and certain thermal loading during operation that can damage its internal components and open the ICCU fuse, resulting in an inability to charge the 12-volt battery. The vehicle could eventually lose all motive power, increasing the risk of a crash. In July 2023, Hyundai issued a service campaign to address certain MY 2022-2023 Ioniq 5 and MY 2023 Ioniq 6 vehicles that may have low 12V auxiliary battery charging occurrences due to an ICCU fault and may set the DTC P1A9096 “DC/DC Converter Input Voltage Sensor Fault”. On March 15, 2024, Hyundai filed Safety Recall 24V-204 for 98,878 MY 2022-2024 Hyundai Ioniq 5 vehicles and MY 2023-2024 Hyundai Ioniq 6, Genesis GV60, Genesis GV70 “Electrified” and Genesis G80 “Electrified” vehicles. The recall remedy provides an inspection, and if necessary, a replacement of the ICCU and the associated fuse. The ICCU software reduces the risk of overcurrent and implements voltage peak reduction at the end of EV battery charging. The recall also includes a software update that revises the electric water pump operational threshold to reduce thermal loading during charging and driving. In view of the recall action being taken by Hyundai, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Pedestrian alert sounds
DP22005
Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000
the electrical system
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
ELECTRICAL SYSTEM
1 injured
While the vehicle was parked in a garage and charging overnight, I briefly went to the vehicle to retrieve an item from the back seat. I was barefoot at the time. I opened the driver‑side rear door and reached inside with my right hand while my left hand was near the upper door area where the door seal is located. When my left hand grazed the door frame, it felt unusually sharp. When I touched the area again to determine what was sharp, I received a significant electric shock. There were no warning lights, messages, or prior symptoms before the incident. The presence of electrical current on an exterior door surface poses a safety risk during normal vehicle use.
NHTSA complaint 11734481. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
fire
Component that failed: High-voltage main battery pack assembly and associated electrical architecture. The vehicle and the component are currently located at my home and are available for inspection upon request. Description of Incident & Safety Risk: While attempting to drive the car and when connected to the vehicle to a standard charging infrastructure, a catastrophic internal failure occurred within the high-voltage system (Diagnostic Trouble Code P1AA600). Upon attempting to plug the vehicle in, active electrical arcing and physical sparks emanated from the high-voltage architecture. This structural manufacturing component defect presents an immediate, severe, and active fire and …
NHTSA complaint 11743803, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
crash · towed · 11,200 miles
The contact owns a 2022 Hyundai Ioniq 5. The contact stated while driving at 80 MPH and approaching a red light, the brake pedal was depressed however the brakes failed to respond. The contact engaged the emergency brakes to stop the vehicle but the vehicle would not stop causing the vehicle to rear-ended the vehicle in front of him and causing that vehicle to lose control and hit another vehicle. The contact was not injured and he was unsure if anyone else was injured. A police report was filed. The vehicle was towed to the dealer where the vehicle was diagnosed and the contact was unsure of the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The …
NHTSA complaint 11471225, quoted in part. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
crash · towed · 494 miles
The contact's father owns a 2022 Hyundai Ioniq 5. The contact stated that as her father attempted to place the vehicle into reverse(R) while in park(P), the gear shifter failed to operate as needed. As her father exited the vehicle with the gear shifter in the park(P)position, the vehicle accelerated on its own into his garage. The air bags did not deploy upon impact. The contact's father was not injured and a police report was not filed. The garage door and pillar were damaged, as well as, the vehicle's driver-side door. The vehicle was initially towed to the dealer where the vehicle was inspected for the failure. The inspection found no defect with the vehicle and claimed that the failure …
NHTSA complaint 11477732, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
The Integrated Charging Control Unit (ICCU) in my 2022 Hyundai IONIQ 5 failed while the vehicle was charging. The vehicle had been connected to a Level 1 charger for a multi-day charging session when it unexpectedly stopped charging before reaching the selected charge limit. After the failure, the vehicle could no longer successfully charge using either Level 1 or Level 2 charging. When connected to a charger, the vehicle would initially appear to begin charging, but charging would then stop and the dashboard would display an electrical-system warning instructing me to inspect the vehicle’s electrical system. There was no warning or indication of an impending ICCU failure before this …
NHTSA complaint 11767269, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
We had a previous issue with our 12V battery not charging, which totally bricked the whole car. Hyundai updated the charge management system software under the active recalls and tested the 12V battery, which after it was fully charged they said was fine. Now (a few months outside our warranty period for the 12v battery), our car was bricked again and was so dead that we could not even start it/charge the battery with a jump start kit. We were stranded on the side of the road (where we had parked for an event we were attending) and the next day Hyundai towed the car to the nearest dealer (3 hours away). It took a week for them to even look at our car and diagnose it. When they did, they …
NHTSA complaint 11765318, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
This report is an addendum to report 11762283 that was made yesterday. The vehicle allows driving with the rear liftgate ajar, however under some circumstances it engages the EPB when the vehicle comes to a stop while the gear state is still Drive. The gear state of the car remains in Drive when the EPB engages. This presents the driver with the choice, in the middle of the road and possibly in the middle of an intersection, of either exiting the vehicle and rearranging contents of the vehicle to allow the rear liftgate to close, or activating the accelerator to continue driving with the traction motor overpowering clamped EPB. Neither option is safe. I have attempted to reproduce this …
NHTSA complaint 11762370, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
After coming to a stop at a stop sign, and while the gear state was in Drive, the vehicle auto-applied the electronic parking brake because the tailgate was ajar. Gear state remained in Drive. Upon accelerator input, the parking brake did not release, and the vehicle delivered propulsion torque overcoming the parking brake. As a result, the vehicle accelerated and drove several blocks with the rear brakes fully clamped, which was only effectively indicated by a smell and smoke emitted from the rear wheel wells. An irritating repetitive audio and large flashing visual alert in the display cluster indicating the tailgate state distracted from any additional indications that may have been …
NHTSA complaint 11762283, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
Active powertrain failure on my 2022 Ioniq 5 SE, which poses an immediate and severe safety risk. On May 18, 2026, the vehicle suffered a catastrophic loss of power and a complete failure to charge. At Murdock Hyundai of Lindon, technicians diagnosed it with trouble code P1AA600 and recommended a total high-voltage battery pack replacement at a cost of over $44,000. Immediate Fire & Safety Risk: The dealership technician explicitly warned me that if I continue to attempt to drive or plug in the vehicle, it will cause an electrical fire. Visible Electrical Arcing: The service technician stated that they physically witnessed an electrical arc occur when connecting the vehicle's high-voltage …
NHTSA complaint 11759832, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
While driving 70mph on the highway in Phoenix, multiple emergency lights illuminated on the dashboard and I lost all control over the steering wheel and braking mechanisms. The car has been serviced regularly with multiple check-ins focusing on battery efficiency.
NHTSA complaint 11754530. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed November 18, 2024.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst