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Hyundai · NHTSA safety record

2025 Hyundai Tucson Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 140 safety complaints about the 2025 Hyundai Tucson Hybrid with the US government. Of those, 5 describe a crash, 1 mentions a fire, 5 people were injured and no death is recorded. 3 recall campaigns are open against it, covering the electrical system and forward collision avoidance.

The most complained-about system is forward collision avoidance, named in 67 complaints, 48% of the total. The typical failure was reported at 5,684 miles, the median across the 12 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2024 to September 2026 · How this is counted

What is on file

140 complaints on file

140

Complaints

5

Describe a crash

1

Mention fire

5

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
FORWARD COLLISION AVOIDANCE 67 · 48%
ELECTRICAL SYSTEM 52 · 37%
UNKNOWN OR OTHER 25 · 18%
VEHICLE SPEED CONTROL 24 · 17%
LANE DEPARTURE 20 · 14%
SERVICE BRAKES 9 · 6%
BACK OVER PREVENTION 8 · 6%
ENGINE 7 · 5%
POWER TRAIN 5 · 4%
FUEL/PROPULSION SYSTEM 4 · 3%
STRUCTURE 2 · 1%
VISIBILITY/WIPER 2 · 1%
0 27 54

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 140.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 84.

92 69 46 23
24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2024 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2025 Hyundai TUCSON HYBRID, and it is a separate question from what owners report going wrong later.

Test SUV AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 17.4%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

3 on file

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

26V400000 · June 24, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
The remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 304. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 25, 2026.

Hyundai Motor America · up to 96,310 vehicles across all model years covered

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

26V316000 · May 19, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
The risk
Unexpected braking increases the risk of a crash.
The remedy
Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.

Hyundai Motor America · up to 423,062 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

26V047000 · January 27, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
The remedy
The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 293. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 28, 2026.

Hyundai Motor America · up to 41,651 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 injured · crash · towed

Not sure what failed. At around 8:30 am on a sunny clear day the driver was maneuvering slowly up a ramp between first and second floors of a parking garage at the college campus where the driver works. Driver paused the vehicle and slowly turned to the right to park in an open spot about halfway up the ramp. There was a large concrete pillar to the right of the parking spot and a low steel cable wall at the end of the parking space along the inner structure of the garage. While turning into the space, the driver described suddenly feeling "a loss of control of the vehicle" wherein it "felt like it was in neutral and wouldn't stop". The car hit the wall with extreme force, enough for

NHTSA complaint 11669668, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS

1 injured

On 2 separate occasions, the forward collision warning system activated. On both occasions I was under control of the vehicle with my foot on the brake approaching a vehicle that had slowed while entering into a round about...I was approximately 10 feet from the car in front going about 6 mph. All of a sudden several warning indicators activated (audible and visual) and then out of nowhere, all four wheels locked and my car came to a skidding/juddering stop. I immediately looked in rear view mirror fearing I was going to get rear-ended. The vehicle in front proceeded to move on and I tried to get myself together and get moving. I was shocked that this had happened as it was totally

NHTSA complaint 11662863, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS

1 injured

The Automatic Emergency Braking system went off when there was no reason for it to. It seems to think I am closer to vehicles than I actually am. It frequently warns that I need to brake when I don't need to, either because I am already stopped or because the vehicle that had previously been in front of me changed lanes. Today the vehicle braked so hard that I thought I had been in an accident for a minute. There was appropriate clearance between my car and the car in front of me and no reason to auto brake. I now have wipe lash. Hopefully they recall and fix this issue ASAP.

NHTSA complaint 11669301. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

The rear hatch was open as I had loaded packages in it. My husband & I were both at the rear of the car. I was on the passenger side but told my husband I was going to drive home and began crossing over to the driver side. He pushed the button to close the hatch. It came down and hit me in the head. It lacerated my head and really hurt. I had to get 5 staples to close the wound. This is a very concerning safety hazard. As an adult it was painful and required medical attention. I believe it should have detected my presence and stopped. I am concerned what would have happened if this was a child. I believe they would have been seriously injured or killed. I have 3 grandchildren so it is very

NHTSA complaint 11688765, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
While driving my 2025 Hyundai Tucson hybrid in traffic, the car suddenly would not accelerate normally when I pressed the accelerator. I was frightened and concerned because I was in active traffic and could not make the car accelerate any faster. I turned on my hazard lights, cut the car completely off, and then restarted it. After restarting, driving returned to normal. The first time it happened, the problem went away after restarting. I thought that I may have done something wrong. The same problem happened again many weeks later. I called Oxmoor Hyundai to explain that I believed this was a safety issue. I had to wait more than 30 days for a service appointment. The dealership kept my

NHTSA complaint 11768095, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
I heard a loud bang from overhead when driving on the road in August 2026. There was no visible impact from road debris or any other object. Upon stopping and inspecting the vehicle, I found multiple stress cracks throughout the panoramic glass roof panel (part number 81620-N9000). The cracks radiate across the panel with no identifiable impact point, chip, or starburst. SAFETY RISK: The panel is cracked overhead of the front occupants. The bang was loud and startling while the vehicle was in motion, which is a distraction risk. If the panel fails completely, glass could fall onto occupants or exit the vehicle and strike following traffic. DEALER CONFIRMATION: Yes. Two Hyundai dealerships

NHTSA complaint 11766810, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
On 9/13/26, while driving, all the instrument warning lights came on and stayed on after the car was shut off and back on a few times. Running diagnostics on the car showed everything was working ok. On 9/14/26, The warning lights were off in the morning. On 9/15 while driving, making a left turn, the instrument panel went completely blank, with the exception of the radio part of the screen. My turn signal, speed, fuel, blind spot indicator, etc. nothing showed up. Video is available of the incident.

NHTSA complaint 11764309. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
After denying that this problem existed, Hyundai issued a software update to "fix" the AEB issue. I had the software update done at Riverhead Hyundai on 7/20/26. On 7/27 and 7/28, the AEB system activated and stopped my vehicle. On 8/4, the system began to activate, but ended the activation before a complete stop. There was no issue with traffic from any direction on all 3 occasions. I contacted Hyundai, but they again stated that their technicians could not duplicate the issue. This was what they told me before the recall was announced or performed, and no Hyundai technician had possession of the vehicle to do a test after these most recent incidents.

NHTSA complaint 11764117. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Sunroof exploded on the freeway while i was driving I heard a very loud bang and thought it must be the car next to me. When I arrived home later- saw the hole in my roof.Next morning I took my car to the delearship and after assessment they agreed the sunroof exploded. They told me the car was not safe to drive and gave me a loaner. I have tried to upload images but they are too large for your portal.

NHTSA complaint 11763759. Filed by an owner and not verified by NHTSA or by us.

WHEELS
All four factory Nexen tires on my brand new 2025 Hyundai Tucson Hybrid have shown rapid and uneven wear between 5,000 and 11,000 miles. The vehicle feels unstable, with alignment-like behavior. A Nexen preferred dealer suggested a possible tire defect. Hyundai Consumer Affairs and the dealership have not coordinated a proper warranty inspection, and I was asked to pay $189.99 for diagnosis even though the issue was documented early under warranty. I am concerned this may be a safety-related defect affecting other vehicles.(my 1st request to Hyundai since march 2026 all emails and conversations documented)

NHTSA complaint 11762217. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Tucson Hybrid

Model year Complaints Recalls Deaths
2026 27 4 —
2024 46 0 —
2023 35 0 —
2022 112 0 —

Other 2025 Hyundai models

Ioniq 5 297 Tucson 285 Palisade 248 Santa FE 134 Santa FE Hybrid 92 Ioniq 6 35 Santa Cruz 19 Elantra N 7

Complaints on file, same model year.

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst