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Hyundai · NHTSA safety record

2024 Hyundai Tucson Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

42

Complaints

4

Crashes

0

Fires

4

Injuries

0

Deaths

Owners of the 2024 Hyundai Tucson Hybrid have filed 42 safety complaints with NHTSA between October 2023 and August 2026. The most complained-about system is forward collision avoidance, named in 14 of them (33%). The typical failure was reported at 5,483 miles, the median across the 6 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 42.

FORWARD COLLISION AVOIDANCE 14 33%
UNKNOWN OR OTHER 13 31%
SERVICE BRAKES 7 17%
VEHICLE SPEED CONTROL 5 12%
ELECTRICAL SYSTEM 4 10%
EXTERIOR LIGHTING 3 7%
FUEL/PROPULSION SYSTEM 3 7%
SEAT BELTS 2 5%
STRUCTURE 2 5%
TRAILER HITCHES 2 5%
AIR BAGS 1 2%
BACK OVER PREVENTION 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 18.

2023 2024 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed

we were stooped at a red light it turned green we went forward going south a car going east at apox. 30MPH ran the red light we hit the car front driver side the force spun us around i hit the steering column with the sternum Chest and had a 14x9 inch bruise around my lower abdomen both the seat belt did not hold me nor did the air bag deploy State farm has the car now dealer did nothing

NHTSA complaint 11617498. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL

1 injured · crash · towed · 2,900 miles

The contact owns a 2024 Hyundai Tucson. The contact stated that while stopped at a red light with five vehicles in front of her, the vehicle suddenly accelerated and crashed into several unknown vehicles. The driver swerved and crashed into a cement truck to stop. There were no warning lights illuminated. A woman occupying another unknown vehicle sustained head injuries. The vehicle was towed to a body shop. The air bags deployed. A police report was filed. The driver did not sustain any injuries. There were no reported fires. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 2,900.

NHTSA complaint 11683121. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 9,000 miles

The contact owns a 2024 Hyundai Tucson Hybrid. The contact stated that while driving in snow mode on an icy road at 25 MPH from a stop sign, the brake system suddenly became inoperable, and the vehicle traveled through a stop sign and crashed into an unknown GMC vehicle. The contact mentioned that there was no skidding, and the vehicle was in snow mode to enhance the driving experience. There were no warning lights illuminated. All the air bags deployed, and the driver was unable to see. The vehicle was towed to a tow lot. The contact sustained injuries to her head, resulting in a concussion, fractured ribs, and bruises on her foot from depressing the brake pedal, and medical attention was

NHTSA complaint 11703164, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

While driving my 2024 Hyundai Tucson Hybrid at approximately 20-25 mph approaching a red light, a sudden and total loss of brake power-assist occurred. Upon applying the brakes, the pedal became instantly rigid and rock-hard. Despite pumping the pedal multiple times and applying heavy manual foot pressure, the vehicle failed to stop, resulting in a low-speed rear-end collision with a stationary car stopped at the traffic light. No dashboard warning lights or malfunction indicators illuminated during or immediately following the event. After the collision, the vehicle's ignition was turned off and then restarted. Following this power cycle, normal braking functionality temporarily returned.

NHTSA complaint 11746111, quoted in part. Filed by an owner and not verified by NHTSA or by us.

TRAILER HITCHES

22,000 miles

The contact owns a 2024 Hyundai Tucson. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V893000 (Trailer Hitches); and the contact became aware that there was no wiring harness on the vehicle after recall repair. The dealer informed the contact that removing the wiring harness and installing a dust cap was included in the recall remedy as provided by the manufacturer. The contact stated that the vehicle was not safe to haul a trailer because the brake lights and turn signals would be inoperable. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.

NHTSA complaint 11754680. Filed by an owner and not verified by NHTSA or by us.

TRAILER HITCHES
The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches). The vehicle was taken to the dealer, where the contact was informed that the recall remedy consisted of removing the trailer hitch wiring harness. The contact declined the repair because the vehicle had been purchased specifically for the towing capability. The contact stated that the manufacturer had failed to provide an adequate fix under the recall. The manufacturer was notified of the issue and confirmed the information provided by the dealer. The contact had not experienced a failure.

NHTSA complaint 11753248. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
On XXX we were driving from [XXX] to [XXX]. Going through the [XXX] mountains on [XXX]. At an elevation of about 6,000 ft. temperature was about 85, speed about 55 mph the window in the back seat (behind the driver) imploded with a huge bang (sounded like a bomb went off). Glass was all over the back seat. I thought someone had shot at our car. I was with a retired CHP and he confirmed no bullets or rocks - this window just spontaneously exploded sending glass shards like shrapnel in the car! Besides the noise of the explosion, which could have caused the driver to veer off the road, if anyone had been in the back seat they could have been killed or seriously wounded from the flying

NHTSA complaint 11751695, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I own a 2024 Hyundai Tucson hybrid SEL with a genuine Hyundai trailer hitch & trailer wiring harness that were installed by a Hyundai dealer. My vehicle was included in Recall P90. As part of the recall, the dealer disconnected & removed the wiring harness because Hyundai did not have an approved replacement available. As a result of the recall, my trailer lights no longer function. I can no longer legally or safely tow my boat trailer because the trailer has no brake lights, turn signals, or running lights. Before the recall, the trailer wiring worked properly. I contacted Hyundai Customer Care & requested an approved replacement wiring solution at no cost. I explained that the recall

NHTSA complaint 11751274, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE

5,000 miles

The contact owns a 2024 Hyundai Tucson. The contact stated that on three occasions while driving at 65 MPH, the automatic emergency braking system engaged erroneously. While driving at 45 MPH, the failure recurred, but the vehicle resumed normal operation. The automatic emergency braking message illuminated on the instrument panel. The contact related the failure to NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance). The vehicle was taken to the dealer, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified, a case was opened, and the contact was informed that the dealer would have to duplicate the failure for

NHTSA complaint 11749245, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
6/16/26 on the 101 freeway for over an hour at 65 to 70mph. Emergency braking system engaged and warning appeared. Disappeared after about 3-5 seconds. June 30, 2026, again after driving for over an hour. No cars near, happens multiple times at speed

NHTSA complaint 11748005. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Tucson Hybrid

Model year Complaints Recalls Deaths
2026 17 4 —
2025 128 3 —
2023 33 0 —
2022 110 0 —

Other 2024 Hyundai models

Palisade 379 Ioniq 5 219 Santa FE 136 Tucson 90 Elantra 52 Kona 46 Sonata 44 Ioniq 6 37

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst