Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 46 safety complaints
about the 2024 Hyundai Tucson Hybrid with the US government. Of those, 5 describe a crash, 5 people were injured and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is forward collision avoidance,
named in 16 complaints, 35% of the total.
The typical failure was reported at 5,966 miles,
the median across the 7
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers October 2023 to September 2026 · How this is counted
What is on file
46 complaints on file
46
Complaints
5
Describe a crash
0
Mention fire
5
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
No recall campaign was matched to this year, make and model. That is not
the same as a clean vehicle: recalls are issued against production
ranges, and the only reliable check is your own VIN.
Which system owners named
Complaints naming each system
FORWARD COLLISION AVOIDANCE 16 · 35%
16 35%
UNKNOWN OR OTHER 15 · 33%
15 33%
SERVICE BRAKES 7 · 15%
7 15%
ELECTRICAL SYSTEM 5 · 11%
5 11%
VEHICLE SPEED CONTROL 5 · 11%
5 11%
EXTERIOR LIGHTING 3 · 7%
3 7%
FUEL/PROPULSION SYSTEM 3 · 7%
3 7%
SEAT BELTS 2 · 4%
2 4%
STRUCTURE 2 · 4%
2 4%
TRAILER HITCHES 2 · 4%
2 4%
AIR BAGS 1 · 2%
1 2%
BACK OVER PREVENTION 1 · 2%
1 2%
0815
One complaint can name several systems, so these add up to more than 46.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2024 at 18.
20 15 10 5
232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2024 Hyundai TUCSON HYBRID, and it is a separate
question from what owners report going wrong later.
Test
2024 Hyundai Tucson HEV SUV Early Release AWD
SUV Later Release AWD
Overall
Not rated
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Not rated
Side barrier
Not rated
Side pole
Rollover
Chance of rollover
17.4%
17.4%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
AIR BAGS
2 injured · crash · towed
we were stooped at a red light it turned green we went forward going south a car going east at apox. 30MPH ran the red light we hit the car front driver side the force spun us around i hit the steering column with the sternum Chest and had a 14x9 inch bruise around my lower abdomen both the seat belt did not hold me nor did the air bag deploy State farm has the car now dealer did nothing
NHTSA complaint 11617498. Filed by an owner and not verified by NHTSA or by us.
VEHICLE SPEED CONTROL
1 injured · crash · towed · 2,900 miles
The contact owns a 2024 Hyundai Tucson. The contact stated that while stopped at a red light with five vehicles in front of her, the vehicle suddenly accelerated and crashed into several unknown vehicles. The driver swerved and crashed into a cement truck to stop. There were no warning lights illuminated. A woman occupying another unknown vehicle sustained head injuries. The vehicle was towed to a body shop. The air bags deployed. A police report was filed. The driver did not sustain any injuries. There were no reported fires. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 2,900.
NHTSA complaint 11683121. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
1 injured · crash · towed · 9,000 miles
The contact owns a 2024 Hyundai Tucson Hybrid. The contact stated that while driving in snow mode on an icy road at 25 MPH from a stop sign, the brake system suddenly became inoperable, and the vehicle traveled through a stop sign and crashed into an unknown GMC vehicle. The contact mentioned that there was no skidding, and the vehicle was in snow mode to enhance the driving experience. There were no warning lights illuminated. All the air bags deployed, and the driver was unable to see. The vehicle was towed to a tow lot. The contact sustained injuries to her head, resulting in a concussion, fractured ribs, and bruises on her foot from depressing the brake pedal, and medical attention was …
NHTSA complaint 11703164, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
1 injured · crash · towed
I was driving at a low speed (10-15mph) with a safe distance between me and the vehicle in front of me when the semi truck in front came to an abrupt stop. I reacted appropriately by pressing on the brake, however, my car accelerated into the vehicle instead. None of the emergency brake systems activated including the automatic emergency braking and front collision warning, which lead to my car driving into the semi-truck.
NHTSA complaint 11759594. Filed by an owner and not verified by NHTSA or by us.
On Monday, 09/14/2026 at approximately 10:15am Mountain Time Utah State Route 36, North-bound. -- I was driving straight, approximately 60mph on dry road on a sunny day. There was no other traffic on the road either ahead, alongside, or behind me and no oncomming traffic. The Automatic Emergency Braking engaged, the emergency braking indicator flashed on the dashboard and the car slowed way down and then it just stopped engaging and the car rolled freely. I believe that the forward collision warning also sounded. NOTE-- this is not the first time this has happened to me. It has happened at least 3 to 4 times over the past two years since we leased the vehicle. I have asked the dealership …
NHTSA complaint 11764536, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM:HORN
12,907 miles
The contact owns a 2024 Hyundai Tucson. The contact stated that while operating the vehicle, the horn pad was pressed; however, the sound coming from the horn was extremely low. The vehicle was not yet repaired. The local dealer was notified of the failure, and an appointment was scheduled for the repair. The contact stated that the horn had been replaced twice for the same failure. The manufacturer was notified of the failure. The failure mileage was 12,907.
NHTSA complaint 11761841. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
2024 Hyundai Tucson SEL Convenience Hybrid Recall:Hyundai Campaign 290/NHSTA 23V-187 (subsequent Tucson tow harness fire recalls) My vehicle was brought into an authorized Hyundai dealership to address the safety hazard associated with the accessory tow hitch wiring harness recall. The dealership resolved the immediate fire hazard by completely disconnecting and removing the functional trailer wiring harness from my vehicle. My physical repair invoice explicitly states: "repair complete-disconnected the positive connector and removed OEM harness from the vehicle, installing a dust cap." No replacement harness was installed. Because this physical removal occurred, Hyundai's internal …
NHTSA complaint 11758751, quoted in part. Filed by an owner and not verified by NHTSA or by us.
TRAILER HITCHES
22,000 miles
The contact owns a 2024 Hyundai Tucson. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 25V893000 (Trailer Hitches); and the contact became aware that there was no wiring harness on the vehicle after recall repair. The dealer informed the contact that removing the wiring harness and installing a dust cap was included in the recall remedy as provided by the manufacturer. The contact stated that the vehicle was not safe to haul a trailer because the brake lights and turn signals would be inoperable. The manufacturer was made aware of the failure. The failure mileage was approximately 22,000.
NHTSA complaint 11754680. Filed by an owner and not verified by NHTSA or by us.
TRAILER HITCHES
The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches). The vehicle was taken to the dealer, where the contact was informed that the recall remedy consisted of removing the trailer hitch wiring harness. The contact declined the repair because the vehicle had been purchased specifically for the towing capability. The contact stated that the manufacturer had failed to provide an adequate fix under the recall. The manufacturer was notified of the issue and confirmed the information provided by the dealer. The contact had not experienced a failure.
NHTSA complaint 11753248. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, no campaign on file for this vehicle.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst