CSR

Hyundai · NHTSA safety record

2024 Hyundai Kona

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

46

Complaints

5

Crashes

0

Fires

4

Injuries

0

Deaths

Owners of the 2024 Hyundai Kona have filed 46 safety complaints with NHTSA between December 2023 and August 2026. The most complained-about system is the electrical system, named in 31 of them (67%). The typical failure was reported at 11,250 miles, the median across the 8 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

24V308000 · May 1, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2024 Elantra, Venue, and Kona vehicles. An electrical short circuit may occur in the exhaust gas recirculation (EGR) valve assembly, which can result in a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The remedy
Dealers will replace the exhaust gas recirculation valve assembly, free of charge. Owner notification letters were mailed June 28, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 260.

Hyundai Motor America · up to 13,511 vehicles across all model years covered

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

23V901000 · December 26, 2023

The defect
Hyundai Motor America (Hyundai) is recalling certain 2024 Kona vehicles. The 12-Volt battery cables may chafe against the engine control module bracket and short circuit during a crash.
The risk
A short circuit increases the risk of an engine compartment fire.
The remedy
Dealers will install sheathing over the wiring, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 252.

Hyundai Motor America · up to 10,984 vehicles across all model years covered

SEAT BELTS:REAR/OTHER:RETRACTOR

23V650000 · September 22, 2023

The defect
Hyundai Motor America (Hyundai) is recalling certain 2024 Kona vehicles. The seat belt assemblies in the right and left rear seats may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupation Crash Protection" and 209, "Seat Belt Assemblies."
The risk
A seat belt that does not function properly may not adequately restrain an occupant in a crash, increasing the risk of injury.
The remedy
Dealers will inspect and replace the seat belt retractor as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 250.

Hyundai Motor America · up to 2,354 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 46.

ELECTRICAL SYSTEM 31 67%
ENGINE 8 17%
SERVICE BRAKES 6 13%
STEERING 5 11%
EXTERIOR LIGHTING 4 9%
FORWARD COLLISION AVOIDANCE 4 9%
POWER TRAIN 3 7%
UNKNOWN OR OTHER 3 7%
VISIBILITY/WIPER 2 4%
SEAT BELTS 1 2%
SEATS 1 2%
STRUCTURE 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 15.

2023 2024 2026
2023 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STEERING

2 injured · crash · towed

the car loss power and shut completely off and ran into the wall with my sister and my child in there on the interstate can I please get help about this matter it could've been worse where i could've lost them forever. I don't want this to happen to nobody else they cars know about these malfunctions and still but these cars on the market for accidents to happen. Please something needs to be done about this.

NHTSA complaint 11681842. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · crash · towed · 28,791 miles

The contact owned a 2024 Hyundai Kona. The contact stated that while driving and pulling out of a parking space, the steering wheel turned to the right and then left, after which the vehicle lost power and steering capability. As a result, the contact was unable to maintain control of the vehicle and collided with a pole. The contact could not recall any warning indicators that illuminated after the incident. The driver side bumper and hood sustained damage from the collision and a nearby concrete barrier was also scratched. The vehicle came to a stop in the parking lot in front of the pole. No air bags deployed. The vehicle was subsequently towed to a collision repair facility. No police

NHTSA complaint 11745098, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured · crash

My family got in a accident on this recall of loss of power on the high way making the car crash into a wall... 8/16/25 3:06 pm in Duval county Jacksonville,FL Something needs to be done about this my kids have gotten hurt

NHTSA complaint 11681288. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION

crash · towed

-The right knuckle sheared upon wheel impact with a curb at approximately 35 mph. At the time the vehicle was pushed northward by 46mph gust as the driver attempted a left hand turn onto a westbound lane from a northbound road. The part is still attached to the vehicle which is currently at the collision repair center. -Failure of the part left the driver stranded and the vehicle unmovable making it a traffic hazard. -Both the tow truck driver and the policeman who called him looked at the part and expressed they had never seen that failure before. No technical inspection of the component has taken place. A retired mechanical engineer who used to perform tests at Eaton Corporation looked at

NHTSA complaint 11623052, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I was driving the speed control panel completely gets blackout for a few second and come back ( dash board ) it happened five times so far and the car is 37,000 MI

NHTSA complaint 11756933. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
While driving at night the entire electrical system went out for a few seconds. Headlights out, dash full out, then after a few seconds it came back on. Just like this issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11754714. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The car shuts off at random times during me driving . Its like the car locks up steering and shuts completely down . Have to pull over and give the car time . And it shuts back on in and drives with poor accelerate after each issuse. The car is now shaking and making popping sounds while driving .

NHTSA complaint 11752393. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
While I was driving, my car turned off and on again while the car was in motion. I wasn't in an accident, but I did notice the headlights turn off, my dashboard turn off, and a red light appear on the dashboard before the car turned itself back on.

NHTSA complaint 11752258. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
My wife was driving and braked on a hill, not in park. The emergency brake auto-engaged while she was in park, then the emergency brake disengaged automatically. The care starts rolling down the hill, the regular brakes fail and do not work after pumping them multiple times. The emergency brake won't engage either. She tries reversing and that won't work. She shifted the car into drive, car keeps rolling, then she was able to engage the regular brakes and she turned into my driveaway to avoid hitting a wall or other cars. The brake system warning light turned on during this time, indicating some failure in the brake system.

NHTSA complaint 11741860. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Kona

Model year Complaints Recalls Deaths
2026 8 3
2023 63 1
2022 96 0
2021 113 1
2020 154 2 1
2019 185 1
2018 74 0

Other 2024 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst