Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 117 safety complaints
about the 2021 Hyundai Kona with the US government. Of those, 2 describe a crash, 3 mention a fire, 3 people were injured and no death is recorded. One recall campaign is open against it, covering the engine.
The most complained-about system is the engine,
named in 78 complaints, 67% of the total.
The typical failure was reported at 23,700 miles,
the median across the 29
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers April 2021 to September 2026 · How this is counted
What is on file
117 complaints on file
117
Complaints
2
Describe a crash
3
Mention fire
3
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
Complaints rose by half year on year: 32 in the twelve months to 2026-Q2, against 20 in the twelve before.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
ENGINE 78 · 67%
78 67%
UNKNOWN OR OTHER 18 · 15%
18 15%
POWER TRAIN 14 · 12%
14 12%
ELECTRICAL SYSTEM 11 · 9%
11 9%
FORWARD COLLISION AVOIDANCE 4 · 3%
4 3%
FUEL/PROPULSION SYSTEM 4 · 3%
4 3%
VEHICLE SPEED CONTROL 4 · 3%
4 3%
LANE DEPARTURE 3 · 3%
3 3%
SERVICE BRAKES 3 · 3%
3 3%
ENGINE AND ENGINE COOLING 2 · 2%
2 2%
STEERING 2 · 2%
2 2%
WHEELS 2 · 2%
2 2%
03569
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 117.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2026 at 26.
28 21 14 7
212021222022232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2021 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2021 Hyundai KONA, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
13.6%
14.1%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
The risk
A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
The remedy
Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.
Hyundai Motor America · up to 158,493 vehicles across all model years covered
Defect investigations
1 on file
An investigation means NHTSA has decided a pattern is worth examining. A
preliminary evaluation is often closed with no action; an engineering
analysis is the stage that usually precedes a recall.
Pedestrian alert sounds
DP22005
Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000
the electrical system
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
VEHICLE SPEED CONTROL
1 injured · fire · crash · towed
The contact’s father owned a 2021 Hyundai Kona. The contact stated that while her father was driving at an undisclosed speed, the accelerator pedal was stuck and the seat belt did not lock the contact’s father into his seat during impact. The vehicle crashed into a traffic light pole, went uphill, and then flipped before stopping. The air bags deployed, but the steering wheel air bag caught fire. The contact’s father was able to exit the vehicle. The contact’s father suffered fractured back, chest, ribs, and lumbar spine injuries, as well as head injuries with a brain bleed. The contact’s father was transported to the hospital by ambulance. A police report was filed. The vehicle was towed …
NHTSA complaint 11443128, quoted in part. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
1 injured
Transmission slip out of park I was at a complete stop in park got out of the car to get my purse an as I pull the hacker it was still locked so I came around and reached in the car to turn the car off an as I attempted to pull the key out the car started roll back drugged me about 150 feet down the inbank.
NHTSA complaint 11429683. Filed by an owner and not verified by NHTSA or by us.
ENGINE
fire · towed · 23,000 miles
The contact stated that she was an insurance company claim adjuster who was calling on behalf of an insured consumer, who owned a 2021 Hyundai Kona. The contact stated that while the vehicle was parked and unoccupied, the vehicle caught on fire. The contact stated that there was no warning light illuminated before the incident. The fire department extinguished the fire and filed a report. The contact stated that the insurance company sent an inspector, who determined that the fire originated in the engine compartment. The contact stated that the entire vehicle burned and only the frame remained. There was no injury sustained. There was no police report filed. The vehicle was towed to a …
NHTSA complaint 11566268, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
fire
I had a 2021 Hyundai Kona limited. On Friday 09/13/2024 my engine caught fire and my car was a total loss. Minutes before the fire I noticed some smoke, all of my dash lights came on and the car shut down. Seconds after stopping the vehicle and getting out the whole engine went up in flames. There are recalls active for my make model and year, nothing for my specific vin number but will be reaching out to Hyundai corporate to see if they want to come look at the car, in case it needs to be added to the recall list.
NHTSA complaint 11614742. Filed by an owner and not verified by NHTSA or by us.
ENGINE
My 2021 Kona Limited 1.6L Turbo is consuming oil so rapidly that the Low Oil Pressure light has activated on the highway, creating a sudden risk of stalling and engine failure, that the dealership and Hyundai are declining service. According to research, when your oil pressure light flashes, your engine is moments away from locking up. If that happens at 65 mph on a highway, it is a catastrophic safety risk. I am the original owner of 2021 Kona Limited under warranty. The dealership refused to help me after my car lost oil, citing one missed service from over three years ago. That gap was due to a severe family medical emergency where my partner was hospitalized off and on for over three …
NHTSA complaint 11768190, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
"The vehicle suffered sudden internal engine failure while in operation due to catastrophic oil starvation, presenting a severe risk of engine stalling and loss of propulsion on the road. Active diagnostic codes are P0014, P0017, and P0303. An independent mechanic confirmed the engine was found 3 quarts low on oil with absolutely no external leaks or pooling under the vehicle, indicating massive internal oil consumption. This vehicle has been meticulously maintained with 11 consecutive oil changes logged between 15,202 miles and 115,926 miles. This oil loss starved the hydraulic timing components of fluid pressure, causing immediate timing failure. The manufacturer's current safety recall …
NHTSA complaint 11763547, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
At approximately 100,500 miles, the 2.0L Nu engine experienced a sudden, catastrophic internal failure while operating, causing a loss of power and stalling. Failed Component & Availability: The engine block assembly failed internally due to severe low compression (95 psi) across multiple cylinders and intake valve leakage. The original failed engine component was replaced and retained by the servicing dealership's service department during the long-block replacement. Safety Risk: The sudden loss of engine power and stalling occurred while navigating active traffic, creating an immediate crash hazard due to the loss of momentum and propulsion on a public roadway. Diagnosis & Confirmation: …
NHTSA complaint 11758555, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
2021 Hyundai Kona, VIN [XXX], 45,575 miles. Engine unexpectedly stalled while driving on 45 mph road and stopped at a light. Oil-pressure warning appeared when the engine stalled. Upon checking afterward, the oil level was below the measurable dipstick range with only droplets visible. Approximately 3.5 quarts were added. Vehicle restarted and was driven home. While idling at home, pressing the accelerator caused the engine to stall again. Vehicle had received an oil change at 39,073 miles and oil had also been checked and topped off approximately six months earlier. Cause has not yet been diagnosed. Hyundai VIN lookup currently shows no open or closed safety campaigns. INFORMATION REDACTED …
NHTSA complaint 11757800, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM:HORN
60,000 miles
The contact owns a 2021 Hyundai Kona. The contact stated that while driving at an undisclosed speed, the horn button was depressed but was inoperable. The dealer was contacted and notified of the failure. The contact was informed that the horn needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
NHTSA complaint 11752233. Filed by an owner and not verified by NHTSA or by us.
ENGINE
85,000 miles
The contact owns a 2021 Hyundai Kona. The contact stated that while driving at approximately 5 MPH while making a turn, the vehicle stalled. Several warning lights illuminated but turned off after the vehicle was restarted. The contact stated that the failure occurred intermittently. The contact stated that several independent mechanics were notified of the failure; however, an appointment was denied due to the absence of illuminated warning lights. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The dealer and the manufacturer were not made aware of the failure. The failure mileage was approximately 85,000.
NHTSA complaint 11749283. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed April 28, 2021.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst