CSR

Hyundai · NHTSA safety record

2021 Hyundai Sonata Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

53

Complaints

1

Crashes

0

Fires

2

Injuries

0

Deaths

Owners of the 2021 Hyundai Sonata Hybrid have filed 53 safety complaints with NHTSA between October 2021 and August 2026. The most complained-about system is the electrical system, named in 25 of them (47%). The typical failure was reported at 28,274 miles, the median across the 2 complaints that gave an odometer reading.

Complaints halved year on year: 6 in the twelve months to 2026-Q1, against 22 in the twelve before.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Pedestrian alert sounds

DP22005

Closed defect petition · opened January 27, 2023 · closed August 7, 2023 · led to recall 22V063000

the electrical system

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 53.

ELECTRICAL SYSTEM 25 47%
ENGINE 21 40%
UNKNOWN OR OTHER 7 13%
ENGINE AND ENGINE COOLING 3 6%
FORWARD COLLISION AVOIDANCE 3 6%
FUEL/PROPULSION SYSTEM 3 6%
POWER TRAIN 3 6%
STRUCTURE 1 2%
TIRES 1 2%
VISIBILITY/WIPER 1 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 22.

2021 2024 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FORWARD COLLISION AVOIDANCE: WARNINGS

2 injured · crash · towed

The forward collision warning, automatic emergency braking and adaptive cruise control failed as the first 2 activated when there were no oncoming collisions in front of me and the nearest cars around me were 1/4 of a mile away. The cruise control failed as it turned back on after the vehicle veered off the highway and into the rest stop. My safety and the safety of a lot of other people in the rest stop were put at risk because the system malfunction and tripped when no other cars were present that would have led to a collision. The vehicle led me off the highway into the rest stop where others could have been fatally hurt. I ended up with a shattered left foot that required a major

NHTSA complaint 11508517, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The vehicle experiences sudden, complete electrical power loss while driving at speed on highways and city streets or on the parking. All digital displays turn off, the engine shuts down, and power-assisted steering and braking are instantly lost without prior warning, presenting an extreme collision risk. The issue first occurred in August 2025 at approximately 48,000 miles and was taken to an authorized Hyundai dealer in Michigan for warranty repair. The dealer held the vehicle for over 30 days but failed to correct the defect. The identical power failure has continued and recently escalated to daily occurrences. A second Hyundai dealer (Pacifico Hyundai, Philadelphia, PA) diagnosed an

NHTSA complaint 11755133, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I purchased this vehicle pre-owned approximately two years ago and have since developed concerns about its reliability, particularly related to the electrical and hybrid systems. In hindsight, I suspect these issues may be part of the reason the original owner traded it in to a CarMax dealer. Shortly after purchasing the vehicle, I began experiencing recurring problems with the 12V battery, including frequent instances requiring battery resets. Interestingly, these issues were significantly less frequent during colder weather. More recently, as temperatures have increased, the problem has worsened considerably. For about the past month, the vehicle loses power and dies immediately after

NHTSA complaint 11745618, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The vehicle’s 12-volt electrical system repeatedly loses power within about 1 hour of sitting. The car becomes completely unresponsive (cannot unlock or start) and requires use of the built-in 12V battery reset button to restore power. This occurs frequently and makes the vehicle unreliable and potentially unsafe, as the car may become inoperable without warning. This appears to be an electrical system defect or parasitic power drain. The issue has been ongoing.

NHTSA complaint 11739503. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING
See attached document for complaint.

NHTSA complaint 11730136. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Owned car since 09/2024 with 64K miles. Battery system (12V/hybrid system) has shut down and died 47 times since 04/2025 - no shut downs before then. Car with ~69K miles at that time. Dealer had car six weeks (05/17 to 07/05/2025) and it died “a number” of times and report that Hyundai claims this is “what the car is supposed to do.” Since 07/05 it has died 12 times just sitting in my driveway or the lot at work. This is NOT normal. Internet blogs show DOZENS of other Hyundai hybrid owners reporting the exact same issue. Car now with 75K miles and under warranty. Dealer will not replace battery system.

NHTSA complaint 11679975. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
This is on my 2021 Hyundai Sonata Hybrid Limited - for the 7th time the vehicle has been completely dead and unresponsive. I have had to gain entry to the vehicle using the manual key and press the "jump" button to get the vehicle to start. The Hyundai dealership ran a bunch of battery updates to the 12 volt battery several weeks ago and said that should hopefully fix the issue. Several weeks later on 07/19/2025 the vehicle was dead again. I had to use the key to manually gain entry and jump the car again. The dealership said that the 12 volt battery may need to be replaced and said that it is fully integrated with the hybrid battery system which is covered for 10 years/100K miles whichever

NHTSA complaint 11676697, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Sonata Hybrid

Model year Complaints Recalls Deaths
2022 19 0
2020 16 1
2018 9 1
2017 79 3
2016 131 5
2015 51 4
2014 27 3
2013 106 4
2012 154 6
2011 95 6

Other 2021 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst