CSR

Hyundai · NHTSA safety record

2021 Hyundai Santa FE

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

164

Complaints

4

Crashes

1

Fires

2

Injuries

0

Deaths

Owners of the 2021 Hyundai Santa FE have filed 164 safety complaints with NHTSA between March 2021 and August 2026. The most complained-about system is the power train, named in 50 of them (30%). The typical failure was reported at 19,250 miles, the median across the 30 complaints that gave an odometer reading.

Complaints more than doubled year on year: 33 in the twelve months to 2026-Q1, against 16 in the twelve before.

NHTSA has issued 6 recalls covering this vehicle.

Recalls (6)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

24V879000 · November 21, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview image that does not display reduces the driver's visibility and increases the risk of a crash.
The remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed January 14, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 271.

Hyundai Motor America · up to 226,118 vehicles across all model years covered

TRAILER HITCHES

23V181000 · March 17, 2023

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
The risk
A fire while parked or driving can increase the risk of injury.
The remedy
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

Hyundai Motor America · up to 584,784 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION

22V746000 · October 6, 2022

The defect
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
The risk
Loss of drive power increases the risk of a crash.
The remedy
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.

Hyundai Motor America · up to 56,148 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

21V524000 · July 9, 2021

The defect
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
The risk
A fuel leak increases the risk of a fire.
The remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 207.

Hyundai Motor America · up to 15,752 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

21V308000 · May 3, 2021

The defect
Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles equipped with 2.5-litre Turbo engines. The fuel pipe connecting the high pressure fuel pump to the fuel rail may not have been tightened properly.
The risk
An insufficiently tightened fuel pipe may leak fuel, increasing the risk of a fire.
The remedy
Dealers inspected and tightened the fuel pipe connection, free of charge. The affected vehicles have been repaired and therefore no owner notification letters will be sent. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 206.

Hyundai Motor America · up to 2 vehicles across all model years covered

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

21V185000 · March 17, 2021

The defect
Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles. The Occupant Detection System (ODS) module may not deactivate the air bag upon detection of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
The risk
In the event of a crash, deployment of the front passenger air bag, with a child in that seat, can increase the risk of injury to the child.
The remedy
Hyundai will notify owners, and dealers will replace the ODS module, free of charge. All affected vehicles have been remedied as of May 12, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 202.

Hyundai Motor America · up to 10 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Loss of Motive Power

DP22003

Closed defect petition · opened September 12, 2022 · closed December 12, 2023

the engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 164.

POWER TRAIN 50 30%
UNKNOWN OR OTHER 41 25%
ENGINE 36 22%
ELECTRICAL SYSTEM 29 18%
FORWARD COLLISION AVOIDANCE 18 11%
FUEL/PROPULSION SYSTEM 8 5%
BACK OVER PREVENTION 7 4%
VEHICLE SPEED CONTROL 7 4%
VISIBILITY 7 4%
VISIBILITY/WIPER 7 4%
SERVICE BRAKES 6 4%
SEAT BELTS 3 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2022 at 43.

2021 2022 2026
2021 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

LATCHES/LOCKS/LINKAGES

1 injured · crash · towed

The contact filed the complaint on behalf of the contact's mother. The contact owned a 2021 Hyundai Santa Fe. The contact stated that while the contact's mother was driving at an undisclosed speed, the vehicle was crashed into by an oncoming vehicle. The other vehicle crashed into the front passenger's side close to the front bumper area. The driver's side door independently opened, although it was secured and locked prior to the crash. The contact stated the vehicle spun around and flipped onto the driver's side. In addition, the contact's mother's left leg and left foot were pinned underneath the vehicle. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss

NHTSA complaint 11663064, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured

The passenger door has a sharp edge at the bottom exactly like the palasade hyundai recall. Both my daughter and my 82 year old mother have gashed their ankle on the door. In the case of my mother she was lucky we did not need stitches! I have a picture of the injury. I made a case submission to Hyundai.

NHTSA complaint 11471807. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

crash

Message: I own a 2021 Hyundai Santa Fe with the Forward Collision-Avoidance Assist feature installed and activated. The Forward Collision-Avoidance Assist did not function properly to stop my car to avoid a low speed impact. I applied the brakes to stop. I could not avoid impacting another vehicle. The damage was minor. Hyundai did inspect my vehicle braking system on June 8 at Hyundai of Cool Springs. I was not provided full report on findings/corrective action. Hyundai America was supposed to provide a follow up report. I was called today and the Hyundai representative had no details on the brake inspection to share with me. I am suspicious. I think Hyundai is hiding a safety issue. I am

NHTSA complaint 11424621, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

crash

On two different occasions the car is rolled away from me and while I was out of the car and walking away from the vehicle. The first time it rolled backwards across the parking lot and into a flagpole and the second time it was a McDonald's parking lot and I was able to jump back in the car in time but it started to roll forward as I was bending down to get my debit card off the ground.

NHTSA complaint 11580394. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
My rear back up camera intermitting stops working. I can shift into reverse sometimes and the camera does not come on at all, other times the screen blinks and other times the screen has green lines and glitchy lines. The camera will also come on while I'm DRIVING forward

NHTSA complaint 11756508. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
When i select (R) reverse my camera does not come on. It started as just a flashing screen, but does not come on. It has come on momentarily while I am (D)driving. it has flashed a green screen before.

NHTSA complaint 11751769. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The windshield wipers intermittently stop working. This has been occurring for 2 years and the 5dealership cannot find an issue because they always work when the car is in for service. They also now want to charge a diagnostic fee each time it's in since the car is no longer under warranty

NHTSA complaint 11748720. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Fuel door mechanism stops working leaving you unable to add fuel. Is a constant complaint in 2021 Hyundai Santa Fe vehicles. My vehicle's door mechanism as stopped working 53,000 miles as well.

NHTSA complaint 11748829. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

78,000 miles

The contact owns a 2021 Hyundai Santa Fe. The contact stated that while driving approximately 5-30 MPH, the transmission failed to shift properly, and the vehicle lost motive power. The engine warning light was illuminated. The contact stated that the failure was a recurring failure. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 22V746000 (Power Train); however, the failure persisted. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

NHTSA complaint 11747209. Filed by an owner and not verified by NHTSA or by us.

ENGINE
My check engine light came on, and my car was also feeling "sluggish" and slow to accelerate. I scheduled a service appointment at my local dealer 4 days later. At the appointment, the technician stated everything checked out okay and the check engine light was likely an "anomaly" or "outlier" but otherwise nothing to be concerned about since everything checked out "okay" and no problems were identified during their test drive. However, that very afternoon, I was driving down the interstate, where the posted speed limit is 70mph, when my check engine light came on again and suddenly lost power, drastically reducing my speed and could not accelerate faster than 39mph. Luckily, the interstate

NHTSA complaint 11746250, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Santa FE

Model year Complaints Recalls Deaths
2026 30 4
2025 124 5
2024 136 7
2023 204 1
2022 193 5
2020 203 1
2019 192 2
2018 108 2
2017 951 6
2016 235 3
2015 254 2
2014 493 3
2013 605 3
2012 352 1
2011 181 2 1
2010 258 2 1

Other 2021 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst