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Hyundai · NHTSA safety record

2024 Hyundai Tucson

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 97 safety complaints about the 2024 Hyundai Tucson with the US government. Of those, 12 describe a crash, 6 people were injured and no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is forward collision avoidance, named in 23 complaints, 24% of the total. The typical failure was reported at 19,000 miles, the median across the 10 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers September 2023 to September 2026 · How this is counted

What is on file

97 complaints on file

97

Complaints

12

Describe a crash

0

Mention fire

6

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
FORWARD COLLISION AVOIDANCE 23 · 24%
UNKNOWN OR OTHER 22 · 23%
ELECTRICAL SYSTEM 19 · 20%
SERVICE BRAKES 16 · 16%
ENGINE 14 · 14%
VEHICLE SPEED CONTROL 9 · 9%
FUEL/PROPULSION SYSTEM 7 · 7%
TRAILER HITCHES 7 · 7%
SEAT BELTS 6 · 6%
AIR BAGS 4 · 4%
POWER TRAIN 4 · 4%
VISIBILITY/WIPER 4 · 4%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 97.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 46.

52 39 26 13
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Hyundai TUCSON, and it is a separate question from what owners report going wrong later.

Test SUV Early Release AWD SUV Early Release FWD SUV Later Release AWD SUV Later Release FWD
Overall Not rated Not rated
Frontal crash
Frontal, driver
Frontal, passenger
Side crash Not rated Not rated
Side barrier Not rated Not rated
Side pole
Rollover
Chance of rollover 17.4% 15.9% 17.4% 15.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

TRAILER HITCHES

25V893000 · December 19, 2025

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 Tucson vehicles equipped with an optional Mobis tow hitch wiring harness. The wiring harness may have been installed incorrectly, allowing water into the control module. Moisture accumulation may cause the trailer lighting to fail or an electrical short circuit.
The risk
Nonfunctioning trailer lights can increase the risk of a crash. A short circuit can increase the risk of a fire.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will remove the trailer wiring harness and install a dust cap over the wiring receptacle, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 290. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 20, 2025.

Hyundai Motor America · up to 51,587 vehicles across all model years covered

STEERING:ELECTRIC POWER ASSIST SYSTEM

24V412000 · June 5, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
The risk
A loss of power steering assist can increase the risk of a crash.
The remedy
Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.

Hyundai Motor America · up to 795 vehicles across all model years covered

EQUIPMENT:OTHER:LABELS

23V556000 · August 4, 2023

The defect
Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson vehicles. The tire and loading information label may incorrectly indicate information about a spare tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk
A label that incorrectly states spare tire pressure when there is no spare tire on-board may cause confusion during an emergency tire replacement, increasing the risk of a crash or injury.
The remedy
Dealers will inspect and replace the tire and loading information label, as necessary, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 247.

Hyundai Motor America · up to 30 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

23V526000 · July 27, 2023

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
The risk
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.

Hyundai Motor America · up to 52,109 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

2 injured · crash · towed

I was rear-ended at an extremely high speed by an intoxicated driver. The impact from being rear-ended pushed my vehicle into another car, damaging the front and rear of my vehicle. My car was a 2024 Tucson with 14,646 miles in perfect condition. No warning lights were on the vehicle, as I consistently take excellent care of my cars. The airbags did not deploy. My car was totaled. I had several injuries from the accident.

NHTSA complaint 11705074. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash · towed · 5,000 miles

The contact owns a 2024 Hyundai Tuscon. The contact stated that while driving 55 MPH the vehicle rear of a second vehicle during the failure the no safety features had activated including the airbag, collision avoidance features. During the incident the vehicle collided with the same vehicle twice although the brake pedal was pressed. During incident the driver sustained neck, shoulder and back injuries and was unconscious and transported to the hospital. A police report was taken at the scene. The vehicle was destroy the towed away. The contact was informed that the safety sensor had failed during the incident. The manufacturer was notified of the failure, but no assistance was offered.The

NHTSA complaint 11736482, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash

•What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the

NHTSA complaint 11588388, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash

My car automatically braked in the middle of an intersection and caused my vehicle to be rear-ended. This was the third time automatic braking engaged when it should not have been. In the most recent incident on [XXX] I was injured and had to have medical attention. I googled automatic braking and there were many reports of automatic braking being deployed when it should not have been. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11642799. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I was notified about a recall for the tow hitch wiring harness. I took it to the dealer to have it repaired. Instead of repairing it, they just removed the wiring harness from the vehicle. When I asked them when the actual repair would be completed they said they had no idea. The service manager at the Hyundai dealership told me that some of his customers were mad about not having a safe and working tow hitch package that they had paid for, after they removed the wiring harness, that they were taking their cars to U-Haul dealers to have tow hitch wiring harnesses installed. He also told me to call the Hyundai customer service hotline which I did. The hotline told me that they could not even

NHTSA complaint 11766857, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Vehicle Information: 2024 Hyundai TucsonComponent: Service Brakes, Hydraulic: Foundation Components: Disc: RotorComplaint Text:I am writing to report a severe, premature manufacturing defect regarding the braking system on my 2024 Hyundai Tucson. At approximately [Insert Your Mileage, e.g., 12,000] miles, the vehicle began experiencing violent shaking and vibration in the steering wheel and brake pedal when applying the brakes.Upon inspection, it was determined that all four factory brake rotors had warped. Shaking of this magnitude during braking compromises vehicle control and poses a distinct safety hazard, especially during high-speed or emergency braking maneuvers.Hyundai is fully

NHTSA complaint 11764656, quoted in part. Filed by an owner and not verified by NHTSA or by us.

TRAILER HITCHES

68,000 miles

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The vehicle was taken to the dealer, and the trailer wiring harness was removed, and a dust cap was installed over the wiring receptacle. The dealer had not replaced the tow hitch electrical harness. The contact stated that because the tow hitch electrical harness was not replaced, the vehicle was no longer able to be used for towing. The manufacturer was made aware of the issue, and a case had

NHTSA complaint 11762097, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
On 6 occasions over the last 2 months when coming to a stop the engine will increase rpm to 1600 forcing much extra brake pressure to stop, forcing me to shutoff the engine. No codes or indicators and the dealer can't duplicate. I mentioned to the dealer that the car will accelerate while holding down the brake thinking that as a clue as to what's wrong and the service tech told me that is normal but as far as I know it isn't normal. I don't know what to do.

NHTSA complaint 11761051. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
All four rotors warped with 7,209 miles it still had 8mm of metal and the dealership is saying it for hard braking which just about impossible!!

NHTSA complaint 11761069. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I purchased this vehicle brand new in December of 2023 - It has an oil consumption issue which started on May 13, 2024 - I have had the vehicle to the dealership for repairs to resolve the issue 13 times so far - Vehicle is currently at the dealership and has been for 7 days and they have not done anything to rectify the issue - Dealership says they are waiting on Hyundai to give them the approval to proceed - They have not provided me with a loaner vehicle - I have had to rent a car so I can get to work - The vehicle only has 28,388 miles on it - The issue started in May of 2024 with only 5,412 miles on it - I filed a complaint with Hyundai Case # 40508090 but they have failed to repair

NHTSA complaint 11760213, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Tucson

Model year Complaints Recalls Deaths
2026 61 5 —
2025 285 6 —
2023 133 2 —
2022 383 3 —
2021 79 1 —
2020 178 1 —
2019 380 1 —
2018 397 1 —
2017 1,088 3 1
2016 1,620 5 —
2015 227 1 —
2014 202 2 —
2013 266 3 —
2012 255 3 —
2011 124 5 —
2010 59 4 —

Other 2024 Hyundai models

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst