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Hyundai · NHTSA safety record

2024 Hyundai Palisade

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 387 safety complaints about the 2024 Hyundai Palisade with the US government. Of those, 15 describe a crash, 3 mention a fire, 8 people were injured and no death is recorded. 5 recall campaigns are open against it.

The most complained-about system is the brakes, named in 215 complaints, 56% of the total. The typical failure was reported at 9,000 miles, the median across the 13 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers August 2023 to September 2026 · How this is counted

What is on file

387 complaints on file

387

Complaints

15

Describe a crash

3

Mention fire

8

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
SERVICE BRAKES 215 · 56%
FORWARD COLLISION AVOIDANCE 53 · 14%
SEAT BELTS 48 · 12%
UNKNOWN OR OTHER 33 · 9%
AIR BAGS 21 · 5%
SUSPENSION 20 · 5%
ENGINE 16 · 4%
ELECTRICAL SYSTEM 15 · 4%
POWER TRAIN 13 · 3%
SEATS 13 · 3%
STEERING 13 · 3%
STRUCTURE 12 · 3%
0 88 177

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 387.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 163.

172 129 86 43
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2024 Hyundai PALISADE, and it is a separate question from what owners report going wrong later.

Test SUV Early Release AWD SUV Early Release FWD SUV Later Release AWD SUV Later Release FWD
Overall Not rated Not rated
Frontal crash
Frontal, driver
Frontal, passenger
Side crash Not rated Not rated
Side barrier Not rated Not rated
Side pole
Rollover
Chance of rollover 14.3% 15.9% 14.3% 15.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

AIR BAGS:SIDE/WINDOW:CURTAIN

26V034000 · January 23, 2026

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
The risk
Improper side curtain air bag deployment increases the risk of injury during a crash.
The remedy
Dealers will install a protective film over the rear window and remove padding, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning March 13, 2026. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 292. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 24, 2026.

Hyundai Motor America · up to 568,576 vehicles across all model years covered

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY

25V607000 · September 12, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
The risk
Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
The remedy
Passengers are advised to insert the belt firmly into the buckle with a quick and direct motion, pulling on the belt to confirm the seat belt is fully secured, until the recall remedy is performed. Dealers will replace the seat belt buckle assemblies, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning October 23, 2025. Final remedy owner letters will be mailed in phases, beginning in June 2026 and expected to continue through December 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 283. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 13, 2025.

Hyundai Motor America · up to 568,580 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

24V106000 · February 13, 2024

The defect
Hyundia Motor America (Hyundai) is recalling certain 2024 Palisade vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.
The risk
A loss of drive power increases the risk of a crash. A hole in the engine block increases the risk of a fire.
The remedy
Dealers will replace the engine sub-assembly, free of charge. Owner notification letters were mailed by December 6, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 255.

Hyundai Motor America · up to 4,245 vehicles across all model years covered

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER

23V599000 · August 25, 2023

The defect
Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash.
The remedy
Dealers will update the ODS software, free of charge. Owner notification letters were mailed September 26th, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 249.

Hyundai Motor America · up to 63 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

23V526000 · July 27, 2023

Park outside until repaired

The defect
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
The risk
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
The remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.

Hyundai Motor America · up to 52,109 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · crash · towed

RE: Failed Radar Braking on a 2024 Hyundai Palisade What component or system failed or malfunctioned .. . . On Feb 8th, 2026 I was driving in to Lakeland FL on I-75 N, in the right hand lane, near a green stoplight following a car 2 lengths ahead. The radar cruise control was slowing me down, keeping up with the car in front. Another driver suddenly cut in front of me from the far left lane. The cruise slammed on the brakes. Within seconds he took a hard right to catch an exit ramp. The radar cruise then accelerated at an extremely high rate, and no Braking, causing me to hit the car in front of me, which was stopped about a car length away at a red light. Our air bags, 3 on driver's side,

NHTSA complaint 11727129, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

My vehicle hyuandai pallasade 2024 was stopped behind a white car. My vehicle was struck from behind. The vehicle was a large truck that hit at approximately 55-60 mph per highway patrol. This pushed my Hyundai into the white car in front of me and flipping my vehicle front down into a ditch with rear tires suspended in the air. The airbags did not deploy, the entire third row collapsed up to the second row. My vehicle sustained front, rear and side impact with no airbag deployment.

NHTSA complaint 11734571. Filed by an owner and not verified by NHTSA or by us.

ENGINE

1 injured · fire

Engine fire caused by AC compressor. On 09/28/24, at 1700 miles and in the parking lot of a restaurant, smoke suddenly began filling the cabin and when I looked out the window the entire car's front was engulfed in a gray smoke. The overpowering smell was of burning wire insulation, plastic, and rubber. I immediately shut the car off, popped the hood, and was ready to run into the restaurant for a fire extinguisher when I noticed the large cloud of smoke was dissipating, but the heat was still incredibly extreme and a good amount of smoke was still pouring from the engine. My sister-in-law entered the car to retrieve her purse, and her eyes instantly started watering and she had a headache

NHTSA complaint 11618193, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured · crash

The contact rented a 2024 Hyundai Palisade. The contact stated that while the vehicle was in park(P), she exited the vehicle and proceeded to the rear of the vehicle. The contact stated that while attempting to open the rear latch, the vehicle started rolling backward. During the incident, an occupant who is the contact's daughter jumped out of the vehicle to assist the contact with attempting to stop the vehicle. A 4-month-old child was in the vehicle during the failure. The vehicle collided with a vehicle and was scratched and then collided with the mirror on another vehicle where it came to a stop. The contact sustained knee and leg inquires. The contact was pending a doctor's

NHTSA complaint 11575289, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Vehicle developed a check engine light and underwent warranty repair, during which all six fuel injectors were replaced (Repair Order #1HWS5031079, dated 7/8/2026, 33,768 miles). Despite this repair, the check engine light returned, and the vehicle subsequently developed an intermittent hard-start and no-start condition — in some instances the engine would not start on the first attempt and required a second attempt. The vehicle was returned to the dealership for a second repair visit (Repair Order #1HCS55031999, dated 7/28/2026, 34,090 miles), during which the dealership considered multiple possible causes, including a sensor issue and fuel-related concerns, before completing the repair.

NHTSA complaint 11768193, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Car has been shaking & rattling when hitting a pothole and not allowing my car to stop the brakes become very hard to press down on causing my car to move more into the street. I have small children and it is a big safety issues.

NHTSA complaint 11767055. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The panoramic roof glass on my 2024 Hyundai Palisade shattered unexpectedly while the vehicle was stationary or just beginning to move. I did not observe any object striking the vehicle, nor was the vehicle involved in a collision. The glass continued to fall into the passenger compartment, creating a potential safety hazard for occupants. The vehicle can still be operated; however, dust, water, and other debris can enter the vehicle through the damaged roof. There were no warning signs, unusual noises, cracks, or other symptoms prior to the failure. The incident occurred on September 9, 2026, at approximately 37,900 miles. I have scheduled a dealership inspection for this week, and a case

NHTSA complaint 11764539, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
My car makes a clunking noise in the rear (rear differential) while starting/ stopping at slow speeds or turning a corner. No warning lights but it seems to be worse. Dealership has replaced shock absorber assembly and said it corrected it. It did not. I have called the dealership again for them to tell me my car needed a system update.

NHTSA complaint 11763460. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
When stopping on uneven ground ,or steeper down hill the breaks fail to stop. They don’t “catch “ to stop. In separate issue is the “emergency steering” alert flashes on dash randomly and takes over when there is no need to anything out of the normal happening, only happen in very short time maybe under a minute but it shouldn’t come on at all when it does happen

NHTSA complaint 11762459. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
I purchased this 2024 Hyundai Palisade new, delivered XXX. Beginning XXX, at only 3,954 miles, I began experiencing a recurring defect in which the front windshield wipers freeze, stick, or stop moving mid-stroke while the vehicle is being actively driven. This is most dangerous during heavy/pouring rain, when losing wiper function eliminates my ability to see the road ahead. I have brought the vehicle to Freehold Hyundai ([XXX] [XXX]) eight separate times for this same defect: - XXX (3,954 mi): reported, dealer could not verify, no action - XXX (8,620 mi): reported, dealer could not verify, no action - XXX (9,335 mi): reported, dealer could not verify, no action - XXX (15,748 mi):

NHTSA complaint 11760690, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Palisade

Model year Complaints Recalls Deaths
2026 119 3 —
2025 248 3 1
2023 400 5 —
2022 307 5 —
2021 439 6 —
2020 537 5 —

Other 2024 Hyundai models

Ioniq 5 222 Santa FE 151 Tucson 97 Elantra 54 Kona 52 Sonata 46 Tucson Hybrid 46 Ioniq 6 38

Complaints on file, same model year.

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst