Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 35 safety complaints
about the 2023 Hyundai Tucson Hybrid with the US government. Of those, 2 describe a crash, 1 person was injured and no death is recorded. No recall campaign has been matched to this year, make and model.
The most complained-about system is the engine,
named in 10 complaints, 29% of the total.
Compiled from NHTSA's complaint, recall and investigation files
· Covers December 2022 to September 2026 · How this is counted
What is on file
35 complaints on file
35
Complaints
2
Describe a crash
0
Mention fire
1
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
No recall campaign was matched to this year, make and model. That is not
the same as a clean vehicle: recalls are issued against production
ranges, and the only reliable check is your own VIN.
Which system owners named
Complaints naming each system
ENGINE 10 · 29%
10 29%
POWER TRAIN 9 · 26%
9 26%
UNKNOWN OR OTHER 8 · 23%
8 23%
FUEL/PROPULSION SYSTEM 7 · 20%
7 20%
ELECTRICAL SYSTEM 5 · 14%
5 14%
VEHICLE SPEED CONTROL 5 · 14%
5 14%
FORWARD COLLISION AVOIDANCE 3 · 9%
3 9%
SERVICE BRAKES 3 · 9%
3 9%
VISIBILITY/WIPER 3 · 9%
3 9%
VISIBILITY 2 · 6%
2 6%
BACK OVER PREVENTION 1 · 3%
1 3%
EXTERIOR LIGHTING 1 · 3%
1 3%
0815
One complaint can name several systems, so these add up to more than 35.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2023 at 14.
16 12 8 4
222022232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2023 Hyundai TUCSON HYBRID, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
17.4%
Stability control standard Forward collision warning standard Lane departure warning standard
A dash means NHTSA did not rate that test for this vehicle.
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
VEHICLE SPEED CONTROL
1 injured · crash · towed
As I was (very slowly) pulling into a parking place at a park near my home and I was braking to come to a full stop, the car suddenly lurched forward, jumped the parking place barrier, and hit a tree. The front end of the car was badly damaged and the airbag opened. I sustained injuries to my left hand and my chest, though nothing was broken. The car was towed to a body shop, where it has been declared not reparable. Photos of the car at the scene are attached. This accident seems to be consistent with reports/recalls of the Hyundai Elantra of unintended acceleration when releasing the brake. We did talk to police shortly after the accident but we are unsure if they filed a report.
NHTSA complaint 11630568. Filed by an owner and not verified by NHTSA or by us.
BACK OVER PREVENTION: WARNINGS
crash
My son was backing out of a parking spot at a strip mall. He released some pressure on the brake and indicated that the car lurched backwards and even though he reapplied full pressure to the brakes, he hit the car at the curb resulting in damage to our Tucson, but luckily not the to the other car. The Rear Cross-Traffic Collision-Avoidance Assist system did not engage, but my son indicated that the rear distance warning system did beep. I am concerned due to the sudden acceleration/lurching incident my son experienced and this is not acceptable in any car. I ask the NHTSA to see if other Hyundai Tucson or Kia Sportage owners, especially with the Hybrid engine are experiencing this.
NHTSA complaint 11522976. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
There was/is a recall #290 on the tow hitch harness. There was a concern of a fire risk. Hyundai’s remedy was to cut the harness making the tow hitch unusable. This has been since March. The NHTSA is not putting any pressure on Hyundai to replace the harness. The nHTSA doesn’t acknowledge that this recall is still open. All consumers like me who purchased this option can not use it due to the NHTSA recall. How can I get this issue addressed and resolved. It seams like no one is interested in addressing this problem
NHTSA complaint 11767653. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
Intermittent loss of motive power while in traffic. Vehicle will not shift beyond 1st gear. "Check Hybrid System" warning illuminates. Condition persists until key cycle; full function restores after restart.
NHTSA complaint 11763561. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
I am reporting a critical Exhaust Gas Recirculation (EGR) valve failure on my 2023 Hyundai Tucson Hybrid. The failure resulted in an immediate loss of engine power, reduced vehicle performance, reduced fuel efficiency, and the vehicle entering limp mode while driving, creating a significant safety hazard in traffic. Diagnostic & Technical Details: Error Codes Captured: Diagnostic trouble codes in the P0400 series (EGR system flow/circuit malfunction) were confirmed during diagnostic inspection. Root Cause: The component failure is directly linked to an internal short circuit in the EGR valve assembly, caused by solder flux contamination during manufacturing. Manufacturer Response & …
NHTSA complaint 11753488, quoted in part. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
Vehicle exhibits a dangerous 2-to-3-second delay/total loss of accelerator response at low speeds or rolling stops (5–15 mph). When stepping on the gas pedal to pull into traffic or make a turn, the vehicle hesitates completely before engaging power, even when the pedal is fully depressed. This creates an extreme crash risk when entering oncoming traffic or merging.
NHTSA complaint 11751741. Filed by an owner and not verified by NHTSA or by us.
UNKNOWN OR OTHER
While driving, I am repeatedly receiving a sudden “trunk open” warning on the dashboard. This warning is often accompanied by a loud noise, which can be startling and distracting while the vehicle is in motion. The abruptness and unexpected nature of the alert are alarming, especially on highways or in high-traffic situations, where any distraction could pose a serious safety hazard. This issue has occurred multiple times, and I am concerned that it could potentially cause an accident, either by drawing my attention away from the road or by causing confusion to other drivers who may see the trunk appearing to open or triggering the warning lights. The recurrence of this problem suggests …
NHTSA complaint 11683133, quoted in part. Filed by an owner and not verified by NHTSA or by us.
VISIBILITY/WIPER
VIN: [XXX] Component Failed: Panoramic Sunroof Type of Failure: Spontaneous Explosion/Rupture from the Inside Occurred: Saturday [XXX] at [XXX] Road Conditions: Smooth Road, Clear Day (No Rain or Hail), Temperature mid 80’s degrees Fahrenheit, No Other Cars on Road. Milage on Car: 19640 Initial Event: Driving on the road when passengers hear what sounded like a gunshot (no firearms present in the vehicle). Pulled over to the side of the road to check tires. Tires were okay but noticed the sunroof had spontaneously shattered. Initial Event Photo Indicates Rupture occurred from the inside of the vehicle and not an external force, but there was no access from the inside of the vehicle as the …
NHTSA complaint 11674085, quoted in part. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, no campaign on file for this vehicle.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst