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Hyundai · NHTSA safety record

2023 Hyundai Tucson Hybrid

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

33

Complaints

2

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2023 Hyundai Tucson Hybrid have filed 33 safety complaints with NHTSA between December 2022 and July 2026. The most complained-about system is the engine, named in 10 of them (30%). The typical failure was reported at 20,000 miles, the median across the 3 complaints that gave an odometer reading.

No recall campaign was matched to this year, make and model. That is not the same as a clean vehicle: recalls are issued against production ranges, and the only reliable check is your own VIN.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 33.

ENGINE 10 30%
POWER TRAIN 8 24%
FUEL/PROPULSION SYSTEM 7 21%
UNKNOWN OR OTHER 6 18%
ELECTRICAL SYSTEM 5 15%
VEHICLE SPEED CONTROL 5 15%
FORWARD COLLISION AVOIDANCE 3 9%
SERVICE BRAKES 3 9%
VISIBILITY/WIPER 3 9%
VISIBILITY 2 6%
BACK OVER PREVENTION 1 3%
EXTERIOR LIGHTING 1 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 14.

2022 2023 2026
2022 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

1 injured · crash · towed

As I was (very slowly) pulling into a parking place at a park near my home and I was braking to come to a full stop, the car suddenly lurched forward, jumped the parking place barrier, and hit a tree. The front end of the car was badly damaged and the airbag opened. I sustained injuries to my left hand and my chest, though nothing was broken. The car was towed to a body shop, where it has been declared not reparable. Photos of the car at the scene are attached. This accident seems to be consistent with reports/recalls of the Hyundai Elantra of unintended acceleration when releasing the brake. We did talk to police shortly after the accident but we are unsure if they filed a report.

NHTSA complaint 11630568. Filed by an owner and not verified by NHTSA or by us.

BACK OVER PREVENTION: WARNINGS

crash

My son was backing out of a parking spot at a strip mall. He released some pressure on the brake and indicated that the car lurched backwards and even though he reapplied full pressure to the brakes, he hit the car at the curb resulting in damage to our Tucson, but luckily not the to the other car. The Rear Cross-Traffic Collision-Avoidance Assist system did not engage, but my son indicated that the rear distance warning system did beep. I am concerned due to the sudden acceleration/lurching incident my son experienced and this is not acceptable in any car. I ask the NHTSA to see if other Hyundai Tucson or Kia Sportage owners, especially with the Hybrid engine are experiencing this.

NHTSA complaint 11522976. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I am reporting a critical Exhaust Gas Recirculation (EGR) valve failure on my 2023 Hyundai Tucson Hybrid. The failure resulted in an immediate loss of engine power, reduced vehicle performance, reduced fuel efficiency, and the vehicle entering limp mode while driving, creating a significant safety hazard in traffic. Diagnostic & Technical Details: Error Codes Captured: Diagnostic trouble codes in the P0400 series (EGR system flow/circuit malfunction) were confirmed during diagnostic inspection. Root Cause: The component failure is directly linked to an internal short circuit in the EGR valve assembly, caused by solder flux contamination during manufacturing. Manufacturer Response &

NHTSA complaint 11753488, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Vehicle exhibits a dangerous 2-to-3-second delay/total loss of accelerator response at low speeds or rolling stops (5–15 mph). When stepping on the gas pedal to pull into traffic or make a turn, the vehicle hesitates completely before engaging power, even when the pedal is fully depressed. This creates an extreme crash risk when entering oncoming traffic or merging.

NHTSA complaint 11751741. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
While driving, I am repeatedly receiving a sudden “trunk open” warning on the dashboard. This warning is often accompanied by a loud noise, which can be startling and distracting while the vehicle is in motion. The abruptness and unexpected nature of the alert are alarming, especially on highways or in high-traffic situations, where any distraction could pose a serious safety hazard. This issue has occurred multiple times, and I am concerned that it could potentially cause an accident, either by drawing my attention away from the road or by causing confusion to other drivers who may see the trunk appearing to open or triggering the warning lights. The recurrence of this problem suggests

NHTSA complaint 11683133, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
VIN: [XXX] Component Failed: Panoramic Sunroof Type of Failure: Spontaneous Explosion/Rupture from the Inside Occurred: Saturday [XXX] at [XXX] Road Conditions: Smooth Road, Clear Day (No Rain or Hail), Temperature mid 80’s degrees Fahrenheit, No Other Cars on Road. Milage on Car: 19640 Initial Event: Driving on the road when passengers hear what sounded like a gunshot (no firearms present in the vehicle). Pulled over to the side of the road to check tires. Tires were okay but noticed the sunroof had spontaneously shattered. Initial Event Photo Indicates Rupture occurred from the inside of the vehicle and not an external force, but there was no access from the inside of the vehicle as the

NHTSA complaint 11674085, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
1. Sometimes vehicle does not start. Only starts if battery reset button pushed. 2. Sometimes vehicle while moving has delayed braking after juddering. Only stops when car stopped and restarted. 3. Sometimes vehicle while moving suddenly revs, RPMs spike until car stopped and restarted. Engine revs but does not shoot forward. 4. Spookiest of all, while moving car suddenly stops accelerating. Pedal on the floor and it is coasting to a stop. When car stopped, and turned off, then it will work. Had we been on the interstate we would have died, These incidents were sporadic and occurred on and off during the month of April and May. Each of the above occurred numerous times to different drivers.

NHTSA complaint 11670164, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Horn does not work. On going issue with this model per Hyundai Tucson forum.

NHTSA complaint 11669393. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Tucson Hybrid

Model year Complaints Recalls Deaths
2026 17 4 —
2025 128 3 —
2024 42 0 —
2022 110 0 —

Other 2023 Hyundai models

Palisade 388 Ioniq 5 385 Santa FE 204 Tucson 130 Elantra 93 Sonata 85 Santa Cruz 77 Kona 63

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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