CSR

Hyundai · NHTSA safety record

2010 Hyundai Genesis

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

88

Complaints

4

Crashes

0

Fires

5

Injuries

0

Deaths

Owners of the 2010 Hyundai Genesis have filed 88 safety complaints with NHTSA between July 2010 and April 2025. The most complained-about system is the brakes, named in 25 of them (28%). The typical failure was reported at 50,000 miles, the median across the 77 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle.

Recalls (3)

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

14V713000 · November 7, 2014

The defect
Hyundai Motor America (Hyundai) is recalling certain 2009-2011 Hyundai Genesis vehicles manufactured April 30, 2008, to November 21, 2010, and 2011 Hyundai Equus vehicles manufactured July 31, 2010, to November 21, 2010. Due to a circuit failure, the stop lamps in the affected vehicles may not illuminate.
The risk
A following vehicle may not recognize that the vehicle is slowing or coming to a stop if the stop lamps on the vehicle do not illuminate as expected. There is an increased risk of a rear-end crash as a result.
The remedy
Hyundai will notify owners, and dealers will repair the stop lamp switch circuit, free of charge. Hyundai issued an interim notification to owners on January 6, 2015. The recall began on March 23, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 125.

Hyundai Motor America · up to 42,925 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:FLUID

13V489000 · October 29, 2013

The defect
Hyundai is recalling certain model year 2009-2012 Genesis vehicles manufactured April 30, 2008, through March 28, 2012. The vehicles may contain brake fluid which does not protect against corrosion of the Hydraulic Electronic Control Unit (HECU).
The risk
If the module corrodes, reduced brake effectiveness may result, increasing the risk of a crash.
The remedy
Hyundai will notify owners and instruct them to bring their vehicle to a dealer for service. Hyundai will inspect the HECU module for proper operation, and will replace the modules as necessary. Hyundai will replace the factory brake fluid in those vehicles that have not previously had the factory brake fluid replaced. These repairs will be done free of charge. The recall began on December 24, 2013. Owners may contact Hyundai at 1-800-633-5151 or by email at consumeraffairs@hmausa.com. Hyundai's recall number is 114.

Hyundai Motor Company · up to 43,500 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

13V113000 · April 1, 2013

The defect
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
The risk
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
The remedy
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.

Hyundai Motor Company · up to 1,712,336 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Brake hydraulic control module failure

PE13033

Closed preliminary evaluation · opened October 17, 2013 · closed April 4, 2014 · led to recall 13V489000

the hydraulic brakes

On October 28, 2013, Hyundai Motor Company (Hyundai) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the braking system of approximately 43,500 model year (MY) 2009 through 2012 Hyundai Genesis sedans (NHTSA Recall No. 13V-489).The Hyundai report indicates that the recalled vehicles may contain brake fluid that does not sufficiently inhibit corrosion on the zinc plating of control valve armatures in the Hydraulic Electronic Control Unit (HECU) module. The DIR indicated that, over time, the build-up of corrosion products may affect operation of HECU control valves, resulting in a low/soft brake pedal with reduced brake effectiveness, which may increase the risk of a crash.In October 2011, the HECU supplier notified Hyundai that the brake fluid used in production plants was causing corrosion of valve armatures in the control module.The supplier changed the coating of the valve armatures in late March 2012 to correct the problem in production vehicles.Hyundai's recall includes Genesis vehicles produced prior to the implementation of the HECU change.In March 2013, Hyundai initiated a Service Campaign (TL6) to replace brake fluid in the subject vehicles with brake fluid with better corrosion resistance properties.According to Hyundai's DIR letter, after PE13-033 was opened, the company noted that some of the vehicles serviced in the TL6 campaign subsequently required HECU replacement.This was an indication that internal corrosion had progressed enough to affect valve operation and brake performance, prompting Hyundai to conduct a safety recall.Hyundai's repair procedures for 13V-489 require brake system flushing and replacement in all recalled vehicles with a new fluid containing the necessary corrosion inhibitor.In addition, for vehicles produced prior to June 1, 2010, dealers will perform an inspection procedure to verify that the HECU is functioning properly and replace units that do not meet the test requirements.Hyundai indicated that, based on analysis of claim data, only vehicles produced prior to June 1, 2010 have been in service long enough to require the additional inspection/replacement of the HECU. Analysis of failure data reported to NHTSA and provided by Hyundai in response to ODI's information request letter for PE13-033 identified 756 complaints and 1,683 warranty claims for 30,114 subject vehicles produced prior to June 1, 2010, resulting in a complaint rate of 25.1 incidents per thousand vehicles (IPTV) and a claim rate of 5.6 percent.The MY 2009 vehicles, with the longest exposure times, experienced the highest complaint (33.5 IPTV) and warranty (7.0 percent) rates.For the 45,639 subject vehicles produced after June 1, 2010, ODI identified 13 complaints and 34 warranty claims, resulting in a complaint rate of 0.3 IPTV and a warranty claim rate of 0.1 percent, indicating that the brake fluid corrosion concern had not progressed far enough to result in significant rates of brake system performance symptoms in those vehicles.This investigation is closed.ODI will continue to monitor complaints to evaluate the effectiveness of Hyundai's recall.The VOQs noted in the Failure Report are: 10569231, 10560898, 10560495, 10559360, 10558279, 10558264, 10556964, 10556631, 10556577, 10556322, 10554988, 10554802, 10554122, 10552958, 10551817, 10551157, 10551110, 10551092, 10550791, 10550773, 10550431, 10549750, 10549634, 10549629, 10549567, 10549402, 10549376, 10549270, 10549228, 10549186, 10549021, 10548903, 10548823, 10548791, 10548737, 10548722, 10548716, 10548705, 10546565, 10544803, 10543663, 10542962, 10541959, 10541741, 10538208, 10537934, 10536652, 105354

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 88.

SERVICE BRAKES 25 28%
ELECTRICAL SYSTEM 14 16%
EXTERIOR LIGHTING 13 15%
UNKNOWN OR OTHER 9 10%
AIR BAGS 7 8%
ENGINE 6 7%
VEHICLE SPEED CONTROL 6 7%
POWER TRAIN 5 6%
SERVICE BRAKES, HYDRAULIC 5 6%
TIRES 4 5%
ENGINE AND ENGINE COOLING 3 3%
SEATS 3 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2016 at 17.

2010 2016 2025
2010 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL

4 injured · crash · 49,500 miles

ON 4/18/13 AT 2125 HOURS, UNIT 1 WAS TRAVELING EASTBOUND IN LANE TWO OF NORTHERN AVENUE APPROACHING NORTH 59TH AVENUE. UNIT 2 WAS IN LANE TWO OF EASTBOUND WEST NORTHERN AVENUE STOPPED FOR A RED LIGHT AT THE INTERSECTION WITH NORTH 59TH AVENUE. UNIT 2, A BUS, WAS PARKED IN BUS PULL OUT JUST EAST OF NORTH 59TH AVENUE ON WEST NORTHERN AVENUE WITH THE DRIVER OF THE BUS NOT IN DRIVER SEAT BUT STANDING IN BUS. ACCORDING TO DRIVER OF UNIT 1, WHILE UNIT 1 WAS SLOWING TO STOP BEHIND UNIT 2 THE ENGINE OF UNIT 1 BEGAN RACING AND DID NOT STOP EVEN AS THE DRIVER OF UNIT 1 PRESSED THE BRAKES. UNIT 1 STRUCK UNIT 2 IN THE REAR AT LEAST TWICE PUSHING UNIT 2 INTO INTERSECTION. UNIT 2 DRIVER STATED AFTER

NHTSA complaint 10568464, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

1 injured · crash · 29,000 miles

I WAS TURNING INTO THE DRIVEWAY OF A SHOPPING CENTER WHEN I WAS REAR-ENDED BY ANOTHER CAR. THE FORCE OF THE COLLISION CAUSED BOTH ACTIVE HEADRESTS TO LAUNCH. THE FORCE OF THE ACTIVE HEADREST HITTING THE BACK OF MY HEAD CAUSED A CONCUSSION AND FOR TWO DAYS A LOSS OF ALL MEMORIES GOING BACK APPROXIMATELY 4 YEARS. I WAS HOSPITALIZED AND STAYED ONE NIGHT. MOST OF MY MEMORIES HAVE RETURNED BUT I HAVE ABSOLUTELY NO MEMORY OF THE DAY OF THE ACCIDENT PRE, DURING, OR POST ACCIDENT. I AM HOME NOW BUT CANNOT DRIVE FOR AT LEAST TWO WEEKS AND I AM NOT ALLOWED TO TRAVEL ON BUSINESS BECAUSE OF CAUTION ABOUT THE ACCIDENT. THESE HEADRESTS ARE DANGEROUS. ANY MARGINAL PROTECTION THEY MIGHT PROVIDE IS NOT

NHTSA complaint 10532821, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

crash · towed · 52,000 miles

TL* THE CONTACT OWNS A 2010 HYUNDAI GENESIS. WHILE DRIVING, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A DITCH. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V489000 (SERVICE BRAKES, HYDRAULIC). THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE PASSENGER FENDER NEEDED TO BE REPAIRED AND THE FRONT PASSENGER TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

NHTSA complaint 10821570. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash · 100,000 miles

AS I WAS DRIVING DOWN A MAJOR STREET TRAVELING AROUND 35 MPH, THE CAR IN FRONT OF ME BEGAN TO STOP. AS I BEGAN TO APPLY THE BRAKES, MY CAR'S PEDAL WENT TO THE FLOOR. I PUMPED THE BRAKES A FEW TIMES AND BEGAN TO GET SOME PRESSURE, BUT I WAS NOT ABLE TO STOP IN TIME BEFORE REAR ENDING THE CAR IN FRONT OF ME. I NEVER KNEW WHAT THE ISSUE WAS AND I COULDN'T GET THE PROBLEM TO DUPLICATE, BUT THE BRAKE PEDAL WAS SOFT SINCE THAT DAY. I HAVE CHANGED THE PADS, AND ROTORS, SO THOSE ARE NOT THE ISSUE. THIS WEEK, MY FUEL PUMP WENT OUT AND I TOOK THE CAR TO THE MECHANIC FOR THAT ISSUE. MY MECHANIC INFORMED ME THAT THE CAR NEEDED AN ABS PUMP. THE DEALERS ARE WELL AWARE OF THE ISSUE BECAUSE WHEN WE CHECKED

NHTSA complaint 10864563, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
Brakes went completely out while driving, absolutely terrifying. Pedal went straight to the floor and wouldn't stop. I had to manually downshift until it was under 5 mph and then it would barely stop.

NHTSA complaint 11655571. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Electrical Battery Draining Replaced Battery In Oct 2023 Within 1 to 3 Weeks No Power Battery Dead . Cannot Find What Is Drawing Power That Is Draining The Battery.

NHTSA complaint 11561212. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
While driving, throttle stuck wide open. It was like I was flooring the gas pedal. I managed to pull over and stop vehicle. I restarted and was able to drive home.

NHTSA complaint 11523254. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

196,000 miles

The contact owns a 2010 Hyundai Genesis. The contact's wife stated that while driving approximately 35 MPH, the air bag warning light illuminated. The contact stated that he noticed that prior to the warning light being illuminated, a tear that had formed under the "SRS Air Bag" badge on the passenger’s side. The contact stated that the air bag warning light continually remained illuminated. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V722000 (Air Bags). The manufacturer had not been informed of the failure. The failure mileage was approximately 196,000.

NHTSA complaint 11486647. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS:SIDE/WINDOW:HEAD

125,000 miles

The contact owns a 2010 Hyundai Genesis. The contact stated that after parking and exiting the vehicle, moments later after returning to the vehicle it was discovered that the driver’s and passenger’s side headrest restraint had deployed. The cause of the failure was not determined. The local dealer was notified of the failure and indicated that the headrest needed to be replaced but no further assistance was offered. The manufacturer was not yet contacted. The failure mileage was 125,000

NHTSA complaint 11470847. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
While attempting to brake on exit ramp off an interstate highway, the brake pedal was depressed almost to the floorboard with minimal slowing. The brakes were pumped several times with slowing vehicle speed. Fortunately, the exit ramp was long enough to allow a safe stop. Pedal remains soft and spongy. No warning lights are on. Brakes functioned normally until this incident at 138,200 miles. However, master cylinder was replaced at 102,000 miles for a similar problem at an independent auto shop. I am awaiting a dealer repair time. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint 11434642. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Genesis

Model year Complaints Recalls Deaths
2016 96 3
2015 289 6
2013 126 0
2012 259 2
2011 121 3

Other 2010 Hyundai models

Every Hyundai on this site — 201 vehicles, 276 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst