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Hyundai · NHTSA safety record

2016 Hyundai Veloster

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 222 safety complaints about the 2016 Hyundai Veloster with the US government. Of those, 15 describe a crash, 4 mention a fire, 11 people were injured and no death is recorded. One recall campaign is open against it, covering the engine.

The most complained-about system is the engine, named in 132 complaints, 59% of the total. The typical failure was reported at 54,933 miles, the median across the 108 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers February 2016 to September 2026 · How this is counted

What is on file

222 complaints on file

222

Complaints

15

Describe a crash

4

Mention fire

11

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints rose 32% year on year: 25 in the twelve months to 2026-Q2, against 19 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 132 · 59%
POWER TRAIN 43 · 19%
UNKNOWN OR OTHER 32 · 14%
FUEL/PROPULSION SYSTEM 20 · 9%
ELECTRICAL SYSTEM 16 · 7%
AIR BAGS 11 · 5%
VEHICLE SPEED CONTROL 9 · 4%
ENGINE AND ENGINE COOLING 8 · 4%
SERVICE BRAKES 8 · 4%
STRUCTURE 7 · 3%
SUSPENSION 4 · 2%
VISIBILITY 4 · 2%
0 54 108

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 222.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 53.

56 42 28 14
16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2016 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2016 Hyundai VELOSTER, and it is a separate question from what owners report going wrong later.

Test 3 C FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 10.5%
Stability control standard Forward collision warning standard Lane departure warning standard

A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

1 on file

ENGINE

20V746000 · December 1, 2020

The defect
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
The risk
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
The remedy
Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. The recall began March 31, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 198.

Hyundai Motor America · up to 128,948 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Engine Fires

EA21003

Closed engineering analysis · opened December 22, 2021 · closed February 5, 2024 · led to recall 23V877

the engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

[XXX] WAS IN A CAR CRASH AND HIS AIR BAGS DID NOT DEPLOY. THE CRASH REPORT NUMBER IS [XXX], COMPLETED BY THE FLORIDA HIGHWAY PATROL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA complaint 11081966. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

TAKATA AIRBAG IN STEERING WHEEL DIDN'T WORK. SUFFERED BRAIN INJURY. VEHICLE WAS IN MOTION GOING OVER 50 MPH ON JACKSONVILLE FLORIDA I95, HIT MEDIAN HEAD ON.

NHTSA complaint 11083531. Filed by an owner and not verified by NHTSA or by us.

STEERING

1 injured · crash · towed · 29,000 miles

TL* THE CONTACT OWNS A 2016 HYUNDAI VELOSTER. WHILE DRIVING 45 MPH, THE VEHICLE BECAME UNCONTROLLABLE, CRASHED INTO THE MEDIAN, AND CROSSED THE HIGHWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE CONTACT CALLED MIKE MILLER HYUNDAI (2007 W PIONEER PKWY, PEORIA, IL 61615, (888) 372-7350) AND LEFT A VOICE MESSAGE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000.

NHTSA complaint 11191548. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 68,000 miles

TL* THE CONTACT OWNED A 2016 HYUNDAI VELOSTER. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING IN RAIN AT APPROXIMATELY 22 MPH, THE DRIVER HYDROPLANED AND CRASHED INTO A PARKED VEHICLE. DURING THE INCIDENT THE FRONT PASSENGER SIDE OF THE VEHICLE WAS SEVERELY DAMAGED BUT NO AIR BAGS DEPLOYED. THERE WERE NO WARNING LIGHT THAT ILLUMINATED. THE DRIVER SUSTAINED A FACE CONTUSION AND MEDICAL ATTENTION WAS SOUGHT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY AS IT WAS NOT DRIVABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER KEY HYUNDAI OF MILFORD (566 BRIDGEPORT AVE MILFORD CT.) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT

NHTSA complaint 11209629, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
Issue with driver side seat belt unlatching at random moments: while driving or at stand still. Local dealership has been notified at multiple oil changes and it has been looked at, however, technicians cannot recreate event.

NHTSA complaint 11764462. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Formal complaint against Hyundai Motor America for failure to provide safety recall remedies on a U.S.-conforming vehicle. Vehicle History: This 2016 Hyundai Veloster was purchased in the U.S. territory of [XXX], manufactured to meet U.S. Federal Motor Vehicle Safety Standards (FMVSS). Years later, it was legally relocated to the U.S. mainland and is currently registered and driven in [XXX]. The Database Issue: Official factory documents from Hyundai Puerto Rico confirm this VIN has critical, active safety recalls (chassis and engine/fire campaigns). However, due to regional database fragmentation between internal networks, these active recalls do not populate on domestic U.S. systems. The

NHTSA complaint 11751038, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

19,000 miles

The contact owns a 2016 Hyundai Veloster. The contact stated that gas fumes were entering inside the vehicle and exhaust fumes were present while driving the vehicle and while the vehicle was parked. The vehicle was taken to an independent mechanic on several occasions and to several dealers; however, the cause of the failure was not yet determined. The master cylinder was replaced, and the high-pressure fuel pump was replaced due to a reported internal fuel leak, but the failure persisted. The contact stated that while refueling the vehicle at a gas station, fuel leaked from the vehicle with a strong fuel odor. The manufacturer was notified of the failure. The approximate failure mileage

NHTSA complaint 11746173, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Complaint regarding 2016 Hyundai Veloster engine oil consumption and warranty denial. In late 2023, at approximately 70,000–80,000 miles, my vehicle began experiencing excessive oil consumption. I reported this issue to Hyundai and authorized dealerships while the vehicle was still under warranty. Since then, I have completed multiple oil consumption tests, inspections, combustion cleanings, and repeated service visits, none of which resulted in a permanent repair or resolution. The oil consumption has continued and worsened over time. I am required to frequently add oil between services, raising serious concerns about engine reliability, safety, and potential engine failure. Despite

NHTSA complaint 11743640, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
2016 Hyundai Veloster with 1.6L Gamma engine experienced repeat catastrophic engine failure consistent with NHTSA Recall 20V746000 / Hyundai Recall 198 for connecting rod bearing failure. Failure #1: At 124,036 miles, engine developed loud knocking noise increasing with RPM, check engine light, and DTCs P0300 (random misfire) + P0303 (cylinder 3 misfire). Dealer repair order documented "broken intake valve on cylinder 3." Engine was replaced at my expense because Hyundai stated VIN was not covered under Recall 198, despite failure mode matching the recall. Failure #2: Hyundai replacement engine failed at 164,410 miles (40,374 miles on replacement engine). Identical symptoms returned: loud

NHTSA complaint 11742811, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
I was driving down the highway when I lost all power to my engine and had to coast off and exit. Prior to the incident there was no indication of a problem. White smoke began coming out of my exhaust. I brought the car to a dealership and they told me that I would need a timing job and a new turbo. They said that my car was starved for oil, regular maintenance had been kept up with on the vehicle.

NHTSA complaint 11737073. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Veloster

Model year Complaints Recalls Deaths
2021 11 1 —
2020 24 1 —
2019 42 2 —
2017 50 0 —
2015 137 2 —
2014 85 2 —
2013 423 3 —
2012 296 6 —

Other 2016 Hyundai models

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst