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Hyundai · NHTSA safety record

2019 Hyundai Veloster

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 42 safety complaints about the 2019 Hyundai Veloster with the US government. Of those, 2 describe a crash, 3 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the engine and the latches, locks and linkages.

The most complained-about system is the engine, named in 18 complaints, 43% of the total. The typical failure was reported at 13,091 miles, the median across the 22 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2019 to July 2026 · How this is counted

What is on file

42 complaints on file

42

Complaints

2

Describe a crash

0

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 18 · 43%
STRUCTURE 8 · 19%
UNKNOWN OR OTHER 7 · 17%
ELECTRICAL SYSTEM 6 · 14%
ENGINE AND ENGINE COOLING 3 · 7%
STEERING 3 · 7%
VEHICLE SPEED CONTROL 3 · 7%
FORWARD COLLISION AVOIDANCE 2 · 5%
FUEL/PROPULSION SYSTEM 2 · 5%
POWER TRAIN 2 · 5%
SERVICE BRAKES 2 · 5%
VISIBILITY/WIPER 2 · 5%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 42.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 9.

12 9 6 3
19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2019 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2019 Hyundai Veloster. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

ENGINE

21V301000 · April 28, 2021

The defect
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
The risk
A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.
The remedy
Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.

Hyundai Motor America · up to 158,493 vehicles across all model years covered

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

19V311000 · April 17, 2019

The defect
Hyundai Motor America (Hyundai) is recalling certain 2019 Veloster vehicles. In certain side impact crashes, the driver's door latch housing and locking cable can become damaged, allowing the driver's side door to open.
The risk
The door opening could result in occupant ejection or increase the risk of injury in the event of a crash.
The remedy
Hyundai will notify owners, and dealers will replace the driver's side door latch assembly and lower channel, free of charge. The recall began June 17, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 183.

Hyundai Motor America · up to 12,438 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · 9,500 miles

MY AIRBAGS DID NOT DEPLOY WHEN THE VEHICLE WAS HIT IN THE FRONT END. THE CAR WAS A TOTAL LOSS (21 THOUSAND IN DAMAGE TO THE FRONT END).

NHTSA complaint 11271752. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING

1 injured · 42,000 miles

The contact owns a 2019 Hyundai Veloster. The contact stated that while driving at various speeds, the engine would overheat and the vehicle would stall. The vehicle was taken to the local dealer who diagnosed that the engine needed to be replaced. The engine was replaced and failures were remedied. Later while operating the vehicle the contact would become ill and had experienced dizziness and nausea which required medical treatment. The contact was diagnosed with high carbon monoxide levels. The vehicle was later taken to the local mechanic who informed that the carbon monoxide levels inside the cabin of the vehicle were high. The cause f the failure was not determined. The manufacturer

NHTSA complaint 11524830, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

crash

When you put the car in DRIVE it will go in REVERSE. Happened several times and on the last time caused us to back into a pole and mess up the back bumper. We were trying to go forward but went in reverse. We have video proof but I can't load the video in this document.

NHTSA complaint 11615150. Filed by an owner and not verified by NHTSA or by us.

ENGINE

towed · 44,000 miles

The contact's daughter owns a 2019 Hyundai Veloster. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated and the engine seized. The vehicle was towed to the dealer where it was diagnosed that a faulty oil filter caused the engine to fail. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but declined the engine replacement. The manufacturer informed the contact that the warranty was void due to after-market parts on the vehicle. The contact related the failure to NHTSA Campaign Number: 21V301000

NHTSA complaint 11460907, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

100,391 miles

The contact owns a 2019 Hyundai Veloster. The contact stated that while driving 60 MPH with his two-year-old daughter in the vehicle, the automatic emergency braking system erroneously engaged and caused the vehicle to come to a stop, which almost caused a crash. The contact stated that the failure was intermittent, and the message "Collision Avoidance - Stop" was displayed while there was no obstacle or vehicle in front of the vehicle. The manufacturer was notified of the failure and contacted the local dealer, who called and informed the contact that the vehicle was out of warranty. The vehicle was not diagnosed or repaired. The contact stopped driving the vehicle due to safety concerns.

NHTSA complaint 11753941, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I started to hear a grinding sound when breaking and I took it into a Meineke dealer to see about getting it fixed. During a general diagnostic they discovered that 3 of the four brakes were not working and the calipers needed replaced. I was told this was due to a manufacturer issue and that there will be a recall on these parts soon but no ETA. They informed me that they have seen this similar issue on many 2019 Hyundai Velosters and there would be a recall soon but I have no ETA and I cannot drive my vehicle.

NHTSA complaint 11709522. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Engine locked on me during driving almost caused a car rear ending me during rush hour. Called AAA and they printed out a recall form for over heated piston that may cause engine damage. Towed to Tito Auto care and then printed out the same information for recall details NHTSA Campaign Number 21V301000. Advised me to take to Hyundai dealership to repair for free. Hyundai states the vendor number is not pulling up for a recall. Both AAA and Tito Autocare stated they would fight this. I am requesting you order the Hyundai Manufaturer to repair. I believe there were missed vin numbers in the recall including my vin number.

NHTSA complaint 11698809. Filed by an owner and not verified by NHTSA or by us.

ENGINE

120,000 miles

The contact owns a 2019 Hyundai Veloster. The contact stated that while attempting to accelerate, the vehicle failed to respond with the check engine warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 120,000.

NHTSA complaint 11689927. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Attempted to pull out of our neighborhood and car check engine light as well as every other light came on on the dashboard. Car completely loss power and stalled in the middle of the road. Multiple attempts to re-start the car but would not start. Had mechanic check vehicle, originally pulled a code for fuel pump but when tested a few days later and at the fuel pump that code was gone. Checked everything could not find a reason it would not start. Called the Hyundai dealership and they said yeah your engine lost compression and probably has to be replaced but we can't tell you for sure until you bring it in and it will be $350 to tell you if that is the problem. I am having it taken in to

NHTSA complaint 11679546, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
This car was recalled for a bad engine and because their computer would not throw off a code they refused to replace the bad engine. It has 60000 miles on it and has been well maintained. The rocker arms have gone bad and there are countless others who have the same issue that Hyundai refuses to address because now computer code was thrown off. They hide behind this to avoid replacing their bad engines.

NHTSA complaint 11667988. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Hyundai Veloster

Model year Complaints Recalls Deaths
2021 11 1 —
2020 24 1 —
2017 50 0 —
2016 222 1 —
2015 137 2 —
2014 85 2 —
2013 423 3 —
2012 296 6 —

Other 2019 Hyundai models

Tucson 380 Elantra 251 Santa FE 200 Kona 193 Sonata 161 Kona Electric 54 Accent 31 Santa FE XL 25

Complaints on file, same model year.

Every Hyundai on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst