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Maserati · NHTSA safety record

2017 Maserati Levante

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 15 safety complaints about the 2017 Maserati Levante with the US government. Of those, 1 describes a crash, 1 person was injured and no death is recorded. 3 recall campaigns are open against it.

The most complained-about system is the engine, named in 10 complaints, 67% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers April 2018 to May 2025 · How this is counted

What is on file

15 complaints on file

15

Complaints

1

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 10 · 67%
ELECTRICAL SYSTEM 4 · 27%
UNKNOWN OR OTHER 4 · 27%
SERVICE BRAKES 2 · 13%
FUEL/PROPULSION SYSTEM 1 · 7%
PARKING BRAKE 1 · 7%
POWER TRAIN 1 · 7%
STEERING 1 · 7%
STRUCTURE 1 · 7%
SUSPENSION 1 · 7%
VISIBILITY/WIPER 1 · 7%
WHEELS 1 · 7%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 15.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 4.

8 6 4 2
18 21 22 23 24 25

This is the year the complaint was filed, not the year the failure happened. The range runs from 2018 to 2025.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2017 Maserati Levante. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

ENGINE AND ENGINE COOLING:ENGINE

17V161000 · March 13, 2017

The defect
Maserati North America, Inc. (Maserati) is recalling certain 2017 Levante vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or the engine may shut off.
The risk
If the transmission shifts into neutral unexpectedly or if the engine shuts down without warning, it can increase the risk of a crash.
The remedy
Maserati will notify owners, and dealers will update the engine control module software, free of charge. The recall began March 31, 2017. Owners may contact Maserati customer service at 1-877-696-2737.

Maserati North America, Inc. · up to 3,291 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:POWER ADJUST

17V046000 · January 20, 2017

The defect
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
The risk
An electrical short can increase the risk of a fire.
The remedy
Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.

Maserati North America, Inc. · up to 39,381 vehicles across all model years covered

BACK OVER PREVENTION: CAMERA SYSTEM

16V839000 · November 18, 2016

The defect
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte, Ghible, and Levante vehicles manufactured July 1, 2016, to November 14, 2016. In temperatures below freezing, the entertainment telematics module (ETM) may place itself in a protection mode, disabling the back-up camera.
The risk
If the back-up camera is inoperable, it may be more difficult for the operator to see people or objects behind the vehicle, increasing the risk of injury or crash.
The remedy
Maserati will notify owners, and dealers will update the ETM software, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 327.

Maserati North America, Inc. · up to 7,481 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SUSPENSION

1 injured · crash · towed

I was driving and I heard a loud noise the axle broke causing me to lose control and crash into 2 park cars. I at first thought I was hit by another car but upon further research I discovered I was not hit. When we purchased the car we were told there were no prior accidents or repairs. The accident revealed various parts of the car to have bondo proving prior repairs were done. We were deceived into buying this car. If we were not lied to and were told the truth about prior repairs we would’nt of bought the car. The car is completely totaled now. This is FRAUD

NHTSA complaint 11580989. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Well i drove off lot and dealer didnt put Gas in the Car so half mile at stop light slowing down and when coming to full stop .Then seemed rpm went up a little then just Died.Put in park and restarted. So turning right to get in gas station the Kick Panel Falls on my feet and leg !! WTF . They already said back up camera was not working and told they would fix ,No problem i thought .But i new i had 110 home but i do Auto Recovery work for the State so i drove car to there Garage and had officer pull Data on car with 14,515 miles on 2017 Maserati Levante .So then i drove it home and parked it and went on Vacation 2 week . Came home and now it wont even start . Saying service Shifter No Bus

NHTSA complaint 11663586, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
I’ve owned this car since Jan 2021. Throughout this time the car will show the exact problems mentioned in the Maserati Recall 338. The car will shut off while I’m in traffic, or if I’m slowly going through a yield sign the car will unexpectedly shift into neutral. I’ve tried talking to my local Maserati dealer over the years and all they keep saying is no, you have no open recalls. My car is doing exactly what the recall was for. All I want is a remedy. I’m getting nowhere, they want to charge me $300 to do diagnostics. My car was manufactured 9/2016 which is of the same time of the recalled vehicles. “ Maserati S.p.A. and MNA have determined that a defect that relates to motor vehicle

NHTSA complaint 11608174, quoted in part. Filed by an owner and not verified by NHTSA or by us.

PARKING BRAKE

45,000 miles

The contact owns a 2017 Maserati Levante. The contact stated while driving the arrived at a stop sign, the vehicle parking brake would engage randomly. The contact was unsure if any warning lights had been illuminated. The contact mentioned that the failure almost caused her vehicle to be rear-ended during ongoing traffic. The vehicle was taken to the dealer where the dealer did not provide a clear understanding of what needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

NHTSA complaint 11580775. Filed by an owner and not verified by NHTSA or by us.

ENGINE
While driving at low speeds, under 5mph, the car will shift itself into neutral. This happens while slowing, coasting, or slow accelerations. This has caused an immediate safety issue as you lose control of the car, especially when the shift into neutral is a hard shift. This hard shift will cause you to loose traction on wet, icy, or snowy surfaces. Although this is a known issue for this model and year, the vin for my specific vehicle shows of no recalls yet the problem persists. I am listing a date of yesterday as this is the most recent occurrence, though I have experienced it for the 2 years that I have owned the vehicle and it has been reported to the used dealership that I purchased

NHTSA complaint 11569584, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
on or around 12 october, my levante 2017 with 85 k mileage, started showing check engine light. i called the dealership the next day. the car stalled on the highway 3-5 times before i got to the dealership. i was told that the engine is dead and the car is NOT drivable anymore. This is a safety issue. stalling on a major highway can be dangerous. There are 3-4 other cases (online searching) whose same levante 2017 model had the same issue at very low mileages. The engine on that model is faulty and maserati of north america should be held accountable and recall so that it does not become a serious issues with other drivers still on the road. I now have to pay 38k to replace the engine being

NHTSA complaint 11553088, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2017 Maserati models

Ghibli 21

Complaints on file, same model year.

Every Maserati on this site — 6 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst