CSR

Maserati · NHTSA safety record

2017 Maserati Ghibli

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

21

Complaints

3

Crashes

1

Fires

1

Injuries

0

Deaths

Owners of the 2017 Maserati Ghibli have filed 21 safety complaints with NHTSA between October 2017 and November 2024. The most complained-about system is the engine, named in 7 of them (33%). The typical failure was reported at 23,500 miles, the median across the 13 complaints that gave an odometer reading.

NHTSA has issued 5 recalls covering this vehicle.

Recalls (5)

ENGINE AND ENGINE COOLING:ENGINE

18V173000 · March 14, 2018

The defect
Maserati North America, Inc. (Maserati) is recalling certain 2017 Quattroporte vehicles equipped with V6 engines and Maserati Ghibli vehicles. Due to an engine software problem, at slow speeds such as stop-and-go traffic, the transmission may unexpectedly shift into neutral or park, or the engine may shut off.
The risk
If the transmission shifts into neutral or park unexpectedly, or if the engine shuts down without warning, it can increase the risk of a crash.
The remedy
Maserati will notify owners, and dealers will re-flash the software for the engine control module, free of charge. The recall is expected to begin May 2018. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 365.

Maserati North America, Inc. · up to 9,044 vehicles across all model years covered

SEATS:FRONT ASSEMBLY:POWER ADJUST

17V046000 · January 20, 2017

The defect
Maserati North America, Inc. (Maserati) is recalling certain 2014-2017 Quattroporte and Ghibli, and 2017 Levante vehicles. Adjusting the front seats may cause the seat wiring harness to rub, possibly resulting in an electrical short.
The risk
An electrical short can increase the risk of a fire.
The remedy
Maserati will notify owners, and dealers will inspect the vehicles, replacing the seat wiring harness, as necessary, free of charge. The recall began June 26, 2017. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 342.

Maserati North America, Inc. · up to 39,381 vehicles across all model years covered

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

16V856000 · November 28, 2016

The defect
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte and Ghibli vehicles manufactured July 1, 2016, to October 12, 2016. The rear differential unit pinion nut may not have been properly tightened, allowing the pinion nut to loosen.
The risk
A loose pinion gear may bind, possibly resulting in the rear wheels locking up and increasing the risk of a crash.
The remedy
Maserati will notify owners, and dealers will inspect the rear differential unit pinion nut torque, and, as necessary, replace the rear differential unit, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 328.

Maserati North America, Inc. · up to 326 vehicles across all model years covered

TIRES:SIDEWALL

16V840000 · November 21, 2016

The defect
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Ghibli and Quattroporte vehicles and one model year 2016 Ghibli vehicle manufactured February 29, 2016, to October 29, 2016. These vehicles are equipped with certain Pirelli P Zero All Season tires, size 275/40R19 101W, that may develop cracks in their lower sidewall, possibly resulting in a loss of air.
The risk
A loss of air may result in tire failure or a loss of vehicle control, increasing the risk of a crash.
The remedy
Maserati will notify owners, and dealers will replace the affected tires, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 324.

Maserati North America, Inc. · up to 1,861 vehicles across all model years covered

BACK OVER PREVENTION: CAMERA SYSTEM

16V839000 · November 18, 2016

The defect
Maserati North America, Inc. (Maserati) is recalling certain model year 2017 Quattroporte, Ghible, and Levante vehicles manufactured July 1, 2016, to November 14, 2016. In temperatures below freezing, the entertainment telematics module (ETM) may place itself in a protection mode, disabling the back-up camera.
The risk
If the back-up camera is inoperable, it may be more difficult for the operator to see people or objects behind the vehicle, increasing the risk of injury or crash.
The remedy
Maserati will notify owners, and dealers will update the ETM software, free of charge. The recall began on December 30, 2016. Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 327.

Maserati North America, Inc. · up to 7,481 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 21.

ENGINE 7 33%
POWER TRAIN 7 33%
ELECTRICAL SYSTEM 6 29%
SERVICE BRAKES 3 14%
STEERING 3 14%
STRUCTURE 2 10%
UNKNOWN OR OTHER 2 10%
VEHICLE SPEED CONTROL 2 10%
WHEELS 2 10%
SUSPENSION 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 6.

2017 2018 2024
2017 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

1 injured · crash · towed · 1,100 miles

TL* THE CONTACT OWNS A 2017 MASERATI GHIBLI. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF POWER AND THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A SPECIALIST WOULD BE ASSIGNED TO TAKE PHOTOS OF THE VEHICLE; HOWEVER, A SPECIALIST FAILED TO APPEAR. THE FAILURE MILEAGE WAS APPROXIMATELY 1,100.

NHTSA complaint 11128806. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

fire

ON JULY 2017 I WENT TO THE DEALERSHIP AT 3500 WESTON ROAD, DAVIE, FL 33331 TO LEASE A NEW CAR, SIGNED PAPERS,PAID MONEY, WHILE I WAS BUSY WITH PAPERS, THEY MOVED THE CAR TO THE ENTRANCE OF THE DEALERSHIP. I SAT INTO THE CAR THEY PREPARED FOR ME AND LEFT.WHEN I GOT HOME WHICH IS 183 MILES AWAY, THEY CALLED ME AND SAID THEY GAVE ME DIFFERENT CAR WITH ANOTHER VIN AND THEY WILL MAIL ME ANOTHER PAPERS TO SIGN.I HAD NOTHING TO DO BUT SIGN NEW PAPERS WITH THE BACK DATE(I COULD NOT DRIVE BACK TO EXCHANGE THE CAR SINCE 2 WEEKS PRIOR OF THAT I GAVE BIRTH AND COULD NOT DRIVE WITH A NEWBORN AGAIN 180 MILES ONE WAY AND 180 MILES BACK.THE CAR WAS GIVING ISSUES FROM DAY #1.LATER IN 2018 I RECEIVED A

NHTSA complaint 11269188, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

crash · towed · 26,000 miles

I HAVE COMPLAINING TO THE DEALER SINCE I BOUGHT THE CAR ABOUT NOISE ON THE STEERING WHEEL AND TRANSMISSION. THE CAR SINCE PURCHASED ON 2016 HAS BEEN OUT FOR SERVICE 62 DAYS. I REPORTED SEVERAL TIMES A LOUD KLUNK NOISE ON THE STEERING AND ON THE , TOOK IT TO REPAIR. TOOK THE CAR TO HAVE IT FIX SEVERAL TIMES AND THE CAR CONTINUED WITH THE PROBLEM. LAST TIME AFTER TAKING THE CAR FROM SERVICE THE CAR STARTED PULLING TO THE SIDES. THE CAR WAS ALIGNED, BALANCE AND NEW WHEELS WERE PLACE THIS YEAR. AFTER SEVERAL ATTEMPTS THIS PAST MONTH OF JULY I SUBMITTED A LEMON LAW CLAIM. THE CLAIM HAS BEEN POORLY MISHANDLED. THE CAR A MONTH LATER INSPECTED AND AFTER INSPECTION THE CAR STARTED PULLING IN THE

NHTSA complaint 11246562, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

crash

INTERMITTENT HARD BRAKE PEDAL INABILITY TO STOP THE CAR IN A SAFE MANNER. I HAD THE VACUUM BOOSTER PUMP REPLACED TWICE. ONCE THE REPAIR LASTED FOR A YEAR THEN THE LAST TIME THE INCIDENT REOCCURED AFTER THE SECOND REPAIR. THE FIRST TIME PRIOR TO REPAIR THERE WAS AN ACCIDENT TRAVELLING A 5 MPH AFTER THE FIRST REPAIR THERE WAS A HARD BRAKING INCIDENT THAT ALMOST CAUSED AN ACCIDENT AT AROUND 40 MPH. THEN HAD NEW BOOSTER PUMP REPAIRED. AFTER SECOND BOOSTER PUMP REPAIR THERE WAS ONOTHER HARD BRAKING PEDAL INCIDENT BUT WAS ABLE TO STOP THE VEHICLE WITH EXTREME DIFFICULTY. THE FIRST INCIDENT AT 5 MPH MY WIFE WAS DRIVING.

NHTSA complaint 11623657. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

37,600 miles

The contact owns a 2017 Maserati Ghibli. The contact stated that while driving at various speeds, the rear end of the vehicle made an abnormal tinging sound. The contact related the failure to NHTSA Campaign Number: 16V856000(Power Train). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage mileage was approximately 37,600.

NHTSA complaint 11625276. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
There is a recall for a rear differential issue and Maserati had previously repaired the differential. However, the problem has persisted and I have about 41k miles on the vehicle and already having the same issue. There is a whining noise in the rear along with a leaking rear differential. Both signs of the original problem. Maserati has stated that the repair has already been done but this raises a serious safety concern as it could result in the rear differential locking up and causing an accident.

NHTSA complaint 11600191. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I was on my way home from work sitting at the red light and when I was release my feet from the brake to take to driving, the auto start failed to start the car and I was stuck on side the road for 30 minutes because my vehicle wouldn’t not start. Finally the car started but I couldn’t get it to go over 15 mph. The car has been to the shop twice for service. Once was an electrical and the other time they couldn’t find nothing wrong with it. They said it just needed service. I serviced the vehicle as recommended and now it back doing the same thing again.

NHTSA complaint 11532965. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Sitting at at red light with the start/stop system on, as I release the break pedal on a green light, the gear automatically has shifted to park. The car shows no signs that it has turned off or warnings that it has shifted gears on its own. I have to manually change gear to drive to get the car to move. I am aware that the recall was done for this issue but there has been no successful resolution to the problem. The car was taken to Rusnak Pasadena on July 21, 2021 and since they could not duplicate the concern, there was nothing done. The car was then taken to Maserati of Puente Hills as the issue continued. As per the dealership, on their maserati system, it shows that my car did not

NHTSA complaint 11495200, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The vehicle was manufactured with laminated glass for all windows and the glass is delaminating and forming bubbles around glass edges which compromises the integrity of the glass. On my vehicle, it affects all 4 windows and both front and rear windshields. This issue is widely reported on forums and group message boards and seems to affect all years of the Maserati Ghibli from 2014+. I have inquired with a local independent shop and was told that this is a safety concern and to try to reach out to the dealership. Reaching out to the dealership, I have not received a response. Others have said they had mixed results with the dealerships replacing their glass even with warranty. Others out

NHTSA complaint 11475449, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Maserati Ghibli

Model year Complaints Recalls Deaths
2015 24 6
2014 19 6

Other 2017 Maserati models

Every Maserati on this site — 6 vehicles, 50 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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