CSR

Kenworth · NHTSA safety record

2018 Kenworth T680

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

11

Complaints

1

Crashes

1

Fires

0

Injuries

0

Deaths

Owners of the 2018 Kenworth T680 have filed 11 safety complaints with NHTSA between July 2018 and April 2025. The most complained-about system is the brakes, named in 4 of them (36%). The typical failure was reported at 265,190 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 14 recalls covering this vehicle.

Recalls (14)

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

24V145000 · February 23, 2024

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2009-2021 Kenworth C500, 2012-2021 Kenworth T440, 2009-2015 Kenworth T660, 2015-2024 Kenworth T680, 2009-2024 Kenworth T800, 2009-2020 Kenworth T370, 2014-2023 Kenworth T880, 2011-2016 Kenworth T470, 2023 Kenworth T480, and 2009-2019 Kenworth W900 vehicles. The air tanks have an insufficient volume of air for the brake system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
The risk
Insufficient air volume can reduce braking performance and increase the risk of a crash.
The remedy
Dealers will install the correct volume air tanks, free of charge. Owner notification letters were mailed August 12, 2024. Additional owner notification letters were mailed October 27, 2025. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 24KWD.

PACCAR Incorporated · up to 936 vehicles across all model years covered

STEERING:CRITICAL FASTENERS

22V277000 · April 25, 2022

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
The risk
Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
The remedy
Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

PACCAR Incorporated · up to 17,641 vehicles across all model years covered

SERVICE BRAKES, AIR:ANTILOCK

20V593000 · September 28, 2020

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2016-2021 Kenworth T680 trucks equipped with a 2.1m Cab and WABCO 6S/6M ABS brake system with drum brakes. The brake systems were manufactured with a standard rear-brake ABS modulator valve instead of a quick release valve, which may exceed the intended service-brake release timing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."
The risk
Longer than expected service-brake release timing may lengthen vehicle stopping distance, increasing the risk of a crash.
The remedy
PACCAR will notify owners, and dealers will replace the standard rear-brake, ABS modulator valve with a quick release valve, free of charge. The recall began November 30, 2020. Owners may contact PACCAR customer service at 1-425-828-5888. PACCAR's number for this recall is 20KWD.

PACCAR Incorporated · up to 1,416 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC)

20V199000 · April 6, 2020

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
The risk
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
The remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

PACCAR Incorporated · up to 460,515 vehicles across all model years covered

PARKING BRAKE

19V275000 · April 5, 2019

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 T680 and T880 tandem axle vehicles equipped with a parking brake on a single axle and certain models of automated manual transmissions. During cold temperatures, the signal from the park brake pressure switch to the transmission controller may be delayed possibly resulting in the vehicle moving unexpectedly.
The risk
Unexpected vehicle movement may increase the risk of a crash or injury.
The remedy
PACCAR will notify owners and dealers will replace the park brake pressure switch, free of charge. PACCAR issued owners and interim notification on June 3, 2019. The recall began August 6, 2019. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 19KWB.

PACCAR Incorporated · up to 1,837 vehicles across all model years covered

POWER TRAIN:CLUTCH ASSEMBLY

18V931000 · December 21, 2018

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
The risk
Unintended movement of a vehicle can increase the risk of a crash.
The remedy
PACCAR will notify owners, and dealers will update the transmission control module, free of charge. The recall began February 23, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's numbers for this recall are 18PBE and 18KWH.

PACCAR Incorporated · up to 25,556 vehicles across all model years covered

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

18V870000 · December 7, 2018

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2018 Kenworth T680 and T880, and Peterbilt 567 and 579 trucks. The seat belt buckle assemblies on these vehicles may have been glued and not sewn during manufacturing, possibly causing the assembly to come apart under load, such as in the event of a crash.
The risk
If the seat belt buckle assembly separates, it can prevent the occupant from being properly restrained in the event of a crash, increasing the risk of a crash.
The remedy
PACCAR will notify owners, and dealers will replace the seat belt buckle assemblies that were not sewn, free of charge. PACCAR issued owners an interim notification on February 4, 2019. The recall began February 28, 2019. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's numbers for this recall is 18KWG, and 18PBD.

PACCAR Incorporated · up to 6,857 vehicles across all model years covered

EXTERIOR LIGHTING

18V816000 · November 16, 2018

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2013-2019 Kenworth T680 and T880 and Peterbilt 579 trucks, greater than 30 feet long and equipped with side extender mounted intermediate marker lamp/turn signals that do not include a reflex reflector. Since both intermediate side marker lamps and reflex reflectors are required, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Missing reflex reflectors can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
The remedy
PACCAR will notify owners and dealers will install reflex reflective tape, free of charge. The recall began January 15, 2019. Owners may contact PACCAR customer service at 1-918-259-3258. PACCAR's number for this recall is 18KWF, and 18PBC.

PACCAR Incorporated · up to 1,619 vehicles across all model years covered

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

18V657000 · September 21, 2018

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
The risk
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
The remedy
Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.

PACCAR Incorporated · up to 48,896 vehicles across all model years covered

ELECTRONIC STABILITY CONTROL (ESC)

18V368000 · June 1, 2018

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 567 and 579 trucks and 2015-2018 Kenworth T660, T680, T800, T880 and W900 trucks. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
The risk
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
The remedy
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on July 30, 2018. Owners may contact Peterbilt customer service at 1-918-259-3258 or Kenworth customer service at 1-425-828-5000.

PACCAR Incorporated · up to 85,626 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

18V092000 · February 2, 2018

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Kenworth T680 and T880 trucks, and Peterbilt 567 and 579 trucks, all equipped with an automated Eaton UltraShift Plus or Eaton Advantage Transmission with right hand stalk shifter. The display that indicates which transmission gear the driver selected may display incorrectly. The display can indicate 'N' when the shifter is set into 'D' or 'R', and the as a result, the truck will not move. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect," and number 101, "Control and Displays."
The risk
A truck that does not move as expected can increase the risk of a crash.
The remedy
PACCAR will notify owners, and dealers will install a transmission software update, free of charge. The recall began on March 9, 2018. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 18KWA and 118-A.

PACCAR Incorporated · up to 1,938 vehicles across all model years covered

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

17V840000 · December 22, 2017

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2018 Peterbilt 567, 579, Kenworth T680, and T880 trucks, equipped with certain Eaton Endurant and PACCAR AMT transmissions. The transmission control module (TCM) may allow the engine to crank briefly even if the transmission shifter is not in neutral. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence/Starter Interlock/Transmission Braking Effect."
The risk
If the transmission is not in neutral when the engine begins running, there may be unintended vehicle movement, increasing the risk of a crash.
The remedy
PACCAR will notify owners, and dealers will update the TCM software, free of charge. The recall began February 6, 2018. Owners may contact Peterbilt customer service at 1-940-591-4000, or Kenworth customer service at 1-425-828-5000. PACCAR's numbers for this recall are 1217F and 1717KWF.

PACCAR Incorporated · up to 1,222 vehicles across all model years covered

FUEL SYSTEM, DIESEL

17V443000 · July 13, 2017

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.
The risk
An engine stall can increase the risk of a crash.
The remedy
Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for this recall is C1909.

PACCAR Incorporated · up to 1,737 vehicles across all model years covered

FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

17V103000 · February 15, 2017

The defect
PACCAR Incorporated (PACCAR) is recalling certain 2015-2018 Kenworth K370, T680, T880 and 2017-2018 Peterbilt 567 and 579 trucks. The plastic fuel tee fittings on these trucks may leak fuel.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Kenworth and Peterbilt will notify owners, and dealers will replace the suspect fuel tees, free of charge. The recall began on April 13, 2017. Owners may contact Kenworth customer service at 1-425-828-5000 and Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall is 17KWA and 217-A.

PACCAR Incorporated · up to 465 vehicles across all model years covered

Defect investigations (1)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Haldex Brake Chamber Failures

PE21018

Closed preliminary evaluation · opened July 16, 2021 · closed October 10, 2025

the parking brake

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE21018) based on eleven Vehicle Owner Questionnaires (VOQ). These VOQs included seven wheel-end fires on various Kenworth and Peterbilt trucks.Several of the VOQs were submitted by a maintenance facility stating that the fires were due to power spring fractures within brake chambers manufactured by Haldex Commercial Vehicle Systems (Haldex). According to the reports, the fractured spring punctured the brake chamber diaphragm, resulting in a partial loss of compressed air to the park brakes, causing the brakes to drag and overheat. ODI sent an information request letter to Haldex on August 3, 2021. On October 17, 2021, Haldex submitted a complete response. In this investigation, ODI analyzed thousands of warranty claims as well as fleet reports of brake chamber replacements. ODI gathered information from multiple vehicle manufacturers and reviewed legal testimony alleging defects and laboratory reports that raised concerns about spring failures initiated by corrosion. ODI found that spring failures were often detectable as soon as they occurred. In the subject incidents, after detecting the failures, some operators continued driving to a maintenance facility rather than stopping and waiting for a mobile technician to address the issue, increasing the risk of fire. While over twenty entities purchased the subject component from Haldex, the VOQs that ODI received involved only PACCAR vehicles. Haldex completed replacement campaigns for several fleets operating PACCAR vehicles, reducing the risk of further failures. Brake chambers have a limited service life. Industry guidance generally recommends replacement every two to four years depending on operating conditions, with some manufacturers and fleets recommending even shorter intervals. Vehicles operating in salt-belt states—where the majority of VOQs originated—require more frequent replacement than vehicles in less corrosive environments. Haldex’s standard warranty is four years and unlimited mileage. ODI determined that the average time in service for warranty claims was 4.9 years and 260,000 miles. Currently, all of the chambers subject to this investigation are between five and ten years old. Given the absence of recent failures and because the subject components are now older than their expected service life, ODI is closing this investigation. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 11.

SERVICE BRAKES 4 36%
FORWARD COLLISION AVOIDANCE 3 27%
POWER TRAIN 2 18%
SEAT BELTS 2 18%
ELECTRICAL SYSTEM 1 9%
ENGINE 1 9%
SEATS 1 9%
TIRES 1 9%
UNKNOWN OR OTHER 1 9%
VISIBILITY/WIPER 1 9%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 3.

2018 2021 2025
2018 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

fire · 150,752 miles

UNIT DRIVING ON FLAT ROAD, LEFT FRONT DRIVES STARTED SMOKING WHILE DRIVING ON INTERSTATE BRAKES NOT BEING APPLIED, DRIVER STOPPED AND BY THIS TIME THE FIRE HAD SPREAD THRU THE UNDER SIDE OF TRUCK AND TRAILER, TOTAL LOSS OF TRUCK, TRAILER AND LOAD, BELIVED TO BE HALDEX BRAKE CAN FAILURE LEAKING AIR AND CAUSING BRAKES TO DRAG AND START ON FIRE

NHTSA complaint 11166776. Filed by an owner and not verified by NHTSA or by us.

TIRES

crash · towed

See attached document for complaint.

NHTSA complaint 11655149. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
We bought this truck with 401, 000 miles on it. So far we have had to replace the rear ends twice. the whole DPF system, the check engine light still on since the day we bought the truck. We have had 5 NOS sensors put into the truck, 6 input and output sensors put into the truck. This truck has been defective since the day of purchase. We keep having the same error code of p3770 come up evetime we take to shop. The error code has been looked at so many times that even the master techs don't know what is wrong with the truck other then we keep replacing the same stuff over and over again.

NHTSA complaint 11518882. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
The air dryer bracket part number G11-6218 was craked and because of that it wasn't secured to the frame. The air dryer was hanging on the airline with the piece of the broken bracket. It is not secured. That is extremely unsafe because it could brake airlines and trucks would lose its brakes.

NHTSA complaint 11475046. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I started the truck after not driving for 1 day and a heavy rain storm the day prior. I attempted to drive bobtail when the brakes locked up. The traction control light came on then went back off. Then the adaptive cruise control notification came on. The regon came on then went back off. A speedometer sign with an exclamation mark came up and would not go away. After attempting to go down the road the brakes continued to lock up, would not release and caused the rear passenger tires to go bald and lose my job.

NHTSA complaint 11420954. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
Seat belt frame cover was cracked and seat belt would not retract. The other side was broken as well with casing coming off. I was in the middle of backing for a delivery and the driver seat retract would not stay in place and the seat kept folding forward causing me to not be able to back the truck. I was told this is due to obese drivers causing the seat to break. Also during the time of my brake issue where are the brakes locked up and on several other occasions the air brake lost pressure for no reason.

NHTSA complaint 11420956. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

393,000 miles

AUTOMATIC EMERGENCY BRAKING IS AN ABSOLUTE DANGER TO THE MOTORING PUBLIC AND NEEDS TO BE ELIMINATED IMMEDIATELY. I AM SICK AND TIRED OF ENGINEER'S WHO DON'T KNOW THEIR ASS FROM A HOLE IN THE GROUND DESIGNING BULLSHIT THAT DOESN'T WORK. FAR TOO MANY FALSE RADAR RETURNS AND UNWANTED HARD STOPS TO BE OF ANY USE. I DO NOT OWN THIS VEHICLE BUT IF I DID THE FIRST THING I WOULD DO RIGHT AFTER I PULL THE FUSE FOR THE LANE DEPARTURE WARNING WOULD BE TO ISOLATE AND BYPASS AEB. THIS WILL BE DONE ON ANY VEHICLES I PURCHASE IN THE FUTURE AND I DO NOT CARE WHAT THE LAW STATES ABOUT DOING SO

NHTSA complaint 11415137. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Kenworth T680

Model year Complaints Recalls Deaths
2023 9 9
2020 8 7
2019 8 8
2017 9 10
2015 8 11
2014 10 13

Every Kenworth on this site — 7 vehicles, 224 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst