CSR

Newmar · NHTSA safety record

2018 Newmar Dutch Star

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

16

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2018 Newmar Dutch Star have filed 16 safety complaints with NHTSA between September 2018 and June 2024. The most complained-about system is the engine, named in 8 of them (50%). The typical failure was reported at 8,250 miles, the median across the 4 complaints that gave an odometer reading.

NHTSA has issued 15 recalls covering this vehicle.

Recalls (15)

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

21V571000 · July 27, 2021

The defect
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
The risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
The remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.

Newmar Corporation · up to 4,106 vehicles across all model years covered

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

21V506000 · July 2, 2021

The defect
Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.

Newmar Corporation · up to 1,737 vehicles across all model years covered

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

21V372000 · May 20, 2021

The defect
Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is Cummins 21E-032.

Newmar Corporation · up to 1,294 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

21V082000 · February 17, 2021

The defect
Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.
The risk
If the brake lights do not illuminate, other motorists will be unaware of the driver's intention, increasing the risk of a crash.
The remedy
Newmar will notify owners, and dealers will inspect the brake light switch and replace it as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 1,370 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS

20V421000 · July 21, 2020

The defect
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
The risk
Non-functioning exterior marker lights can increase the risk of a crash.
The remedy
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.

Newmar Corporation · up to 3,202 vehicles across all model years covered

EXTERIOR LIGHTING

19V426000 · June 7, 2019

The defect
Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
The risk
Nonfunctioning lights can increase the risk of a crash.
The remedy
Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-852.

Newmar Corporation · up to 2,003 vehicles across all model years covered

EQUIPMENT:ELECTRICAL

19V257000 · March 29, 2019

The defect
Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.
The risk
An overheated power supply can increase the risk of a fire.
The remedy
Newmar has notified owners, and dealers will replace the power supply, free of charge. The recall began April 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 476 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

18V518000 · August 6, 2018

The defect
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.
The risk
If the door opens during transit, it can increase the risk of injury or a crash.
The remedy
Newmar will notify owners, and dealers will readjust the door latch rod, free of charge. The recall began September 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 239 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

18V438000 · June 28, 2018

The defect
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.
The risk
If the slide-out room moves unexpectedly, it can increase the risk of injury.
The remedy
Newmar will notify owners, and dealers will replace the slide-out room controller, free of charge. The recall began August 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 930 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

18V236000 · April 13, 2018

The defect
Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, Bay Star Sport, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, and King Aire motorhomes. The electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.
The risk
Overheating of the electrical connections can increase the risk of a fire.
The remedy
Newmar will notify owners, and dealers will tighten the loose electrical connections, as necessary, free of charge. The recall began on May 17, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 653 vehicles across all model years covered

EXTERIOR LIGHTING:HEADLIGHTS

18V062000 · January 19, 2018

The defect
Newmar Corporation (Newmar) is recalling certain 2017-2018 Ventana, Ventana LE and Dutchstar motorhomes built on a Freightliner chassis. The low beam headlights do not also illuminate as intended when the high beam headlights are activated, reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
If the driver has reduced visibility, there would be an increased risk of a crash.
The remedy
Newmar will notify owners, and Daimler Trucks North America authorized service facilities will reprogram the Freightliner chassis module, free of charge. The recall began on February 9, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 1,249 vehicles across all model years covered

ELECTRICAL SYSTEM:WIRING

17V830000 · December 19, 2017

The defect
Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.
The risk
The build up of heat in the wiring from the loose power connection can increase the risk of a fire.
The remedy
Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 2,915 vehicles across all model years covered

EQUIPMENT

17V809000 · December 15, 2017

The defect
Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy
Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information or owners may contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17E-062.

Newmar Corporation · up to 34,699 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

17V420000 · June 30, 2017

The defect
Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.
The risk
If the vehicle is being driven and the button on the remote is pushed, the night shades may lower, blocking the driver's view, possibly increasing the risk of a crash.
The remedy
Newmar will notify owners and dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the ON position. The recall began on July 28, 2017. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 1,289 vehicles across all model years covered

SUSPENSION:FRONT:CONTROL ARM

17V195000 · March 22, 2017

The defect
Newmar Corporation (Newmar) is recalling certain 2017-2018 Dutch Star, 2016-2018 Mountain Aire and London Aire, and 2012-2018 Essex and King Aire motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
The risk
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
The remedy
Newmar will notify owners, and Spartan service centers will remove, clean, apply thread locker, reinstall and torqued the ball joints, as necessary, free of charge. The recall began on May 3, 2017. Owners may contact Spartan at 1-800-543-4277 to locate a qualified service center or contact Newmar customer service at 1-574-773-7791. Newmar's number for this recall is 17004.

Newmar Corporation · up to 595 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 16.

ENGINE 8 50%
STRUCTURE 4 25%
UNKNOWN OR OTHER 3 19%
VISIBILITY/WIPER 2 13%
FUEL/PROPULSION SYSTEM 1 6%
TIRES 1 6%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 9.

2018 2021 2024
2018 to 2024

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER
Window Adhesive Failure Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury. NHTSA Campaign Number: 21V571000 Manufacturer Newmar Corporation Components EQUIPMENT, STRUCTURE Had to purchase 4 windows from Newmar For the window failures in NHTSA Campaign Number: 21V571000. Newmar denied the recall claim. This problem goes well beyond 2108 models all the way to 2016 models. Newmar is just trying to mitigate their costs by lying and denying claims. Remedy: I want reimbursement for the cost of the 4 replacement windows.

NHTSA complaint 11593980. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY:HATCHBACK/LIFTGATE
I used the Hydralift to carry my wife’s motorcycle, a 2018 Indian Chieftain. When you mount a Hydra lift on the back of an RV you no longer have access to the receiver hitch that came with the RV. Because of that Hydralift adds a receiver hitch to the lift so that you can flat tow a vehicle behind the RV. There is a plate on the receiver hitch that states it is rated to tow 8000 lbs. I was towing a 2018 Ram 1500 pickup. In the bed I had an Amerideck lift and on the lift was my motorcycle, a 2020 Indian Challenger. The total weight of the pickup, lift and motorcycle was approximately 6500 lbs., well within the tow rating the manufacturer claimed for the hitch. While on a cross country trip I

NHTSA complaint 11523668, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The driver's side window is a dual pane window. The glass has lost its seal letting moisture in between the panes causing a drivers visibility issue. Driver is unable to see in the rear mirror or to the left side of the vehicle. Vehicle manufacturer claims vehicle is out of warranty and denied any remedy.

NHTSA complaint 11487343. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
Entry door unlatches and allows door to open at highway speed, unless secondary deadbolt lock is manually latched. This occurred twice on my recent trip. Manufacturer has worked/examined this issue on 2 previous occasions. Standard door latch does not secure door as designed.

NHTSA complaint 11480424. Filed by an owner and not verified by NHTSA or by us.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Blowout and tire separation, Drivers front, traveling N on I-25 mile marker 7, south of Trinidad Co. Using Tire Patrol sensors on all motorhome tires and tow vehicle. After replacing tire and rim and on our way back home I noticed a low tire pressure on the right front tire. On inspecting the sensor I noticed a partial separation of the sensor which presumably allowed the tire to partially deflate. I re-inflated the tire and replaced the sensor with one from the rear tag tire so we could monitor the pressure and complete the trip. The morning after returning home I found the right front tire completely flat and the sensor had separated and was found beside the wheel on the concrete. After

NHTSA complaint 11478506, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Three week ago today we were 500 miles into a road trip when the check engine light and alarm went off - we exited interstate at the next exit, called Spartan, and read off the codes. We were told that it was a DEF sensor that would be derating our engine and we need to get somewhere soon.. We were too far from home and made it another 130 miles with notice of some power loss. These sensors are back ordered until late August - mid September. After discussion with a Cummins service center in Chattanooga, TN it is deemed unsafe to drive the 90 miles to there location. We are told that the engine will derate down to only 5 miles per hour which will lead to a very unsafe driving condition for

NHTSA complaint 11427500, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Newmar Dutch Star

Model year Complaints Recalls Deaths
2019 23 11

Other 2018 Newmar models

Every Newmar on this site — 4 vehicles, 173 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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