CSR

Newmar · NHTSA safety record

2019 Newmar Dutch Star

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

23

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2019 Newmar Dutch Star have filed 23 safety complaints with NHTSA between December 2018 and November 2025. The most complained-about system is the exterior lighting, named in 8 of them (35%). The typical failure was reported at 3,000 miles, the median across the 11 complaints that gave an odometer reading.

NHTSA has issued 11 recalls covering this vehicle.

Recalls (11)

SEATS

22V234000 · April 11, 2022

The defect
Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an electrical short circuit.
The risk
A short circuit increases the risk of a fire.
The remedy
Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.

Newmar Corporation · up to 4,961 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

21V700000 · September 9, 2021

The defect
Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.
The risk
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
The remedy
Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.

Newmar Corporation · up to 1,554 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

21V571000 · July 27, 2021

The defect
Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
The risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
The remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.

Newmar Corporation · up to 4,106 vehicles across all model years covered

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

21V506000 · July 2, 2021

The defect
Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is Cummins 21E-32.

Newmar Corporation · up to 1,737 vehicles across all model years covered

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

21V372000 · May 20, 2021

The defect
Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
The risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is Cummins 21E-032.

Newmar Corporation · up to 1,294 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

21V082000 · February 17, 2021

The defect
Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.
The risk
If the brake lights do not illuminate, other motorists will be unaware of the driver's intention, increasing the risk of a crash.
The remedy
Newmar will notify owners, and dealers will inspect the brake light switch and replace it as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 1,370 vehicles across all model years covered

ELECTRICAL SYSTEM:SOFTWARE

20V509000 · August 27, 2020

The defect
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
The risk
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
The remedy
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 732 vehicles across all model years covered

EXTERIOR LIGHTING:BRAKE LIGHTS

20V421000 · July 21, 2020

The defect
Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
The risk
Non-functioning exterior marker lights can increase the risk of a crash.
The remedy
Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.

Newmar Corporation · up to 3,202 vehicles across all model years covered

EXTERIOR LIGHTING

19V426000 · June 7, 2019

The defect
Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
The risk
Nonfunctioning lights can increase the risk of a crash.
The remedy
Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 18V-852.

Newmar Corporation · up to 2,003 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC

18V650000 · September 20, 2018

The defect
Newmar Corporation (Newmar) is recalling certain 2019 Newmar Dutch Star motorhomes. The brake pedal assembly may catch on the dash, preventing the brake pedal from fully releasing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
The risk
If the brake pedal does not properly release, it can increase the risk of a crash.
The remedy
Newmar has notified owners, and dealers will reroute the brake adjustment cable, free of charge. The recall began November 3, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 123 vehicles across all model years covered

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

18V518000 · August 6, 2018

The defect
Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.
The risk
If the door opens during transit, it can increase the risk of injury or a crash.
The remedy
Newmar will notify owners, and dealers will readjust the door latch rod, free of charge. The recall began September 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

Newmar Corporation · up to 239 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 23.

EXTERIOR LIGHTING 8 35%
ELECTRICAL SYSTEM 5 22%
ENGINE 5 22%
UNKNOWN OR OTHER 5 22%
FUEL/PROPULSION SYSTEM 2 9%
POWER TRAIN 2 9%
SEATS 1 4%
STEERING 1 4%
STRUCTURE 1 4%
VISIBILITY 1 4%
VISIBILITY/WIPER 1 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 8.

2018 2020 2025
2018 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

towed · 19,140 miles

The contact owns a 2019 Newmar Dutch Star RV. The contact stated while driving 10 MPH, he heard an abnormally loud sound before the steering wheel seized. The contact stated there was no warning light illuminated. The contact was able to park safely on the side of the road. Upon inspecting the RV, he noticed the steering hose had separated from the fitting. The contact towed the RV to an independent mechanic where the RV was being serviced. The RV was not yet diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 19,140.

NHTSA complaint 11481429. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The digital dash is delaminating and makes it hard to see all of the safety items displayed on the dash. Everything is distorted, this is a SAFETY ISSUE. This is a know issue that occurs on many Freightliner products. ( The chassis is Freightliner ) Freightliner will not accept any responsibility beyond the normal warranty timeframe. Freightliner wants $ 7,000.00 ~ for the repair and then how long will this last?? I appears that this is a major issue for Freightliner chassis, and you have to do is google it and many posts come up discussing this problem. Apparently auto manufactures know how to make a digital dash that does not delaminate.

NHTSA complaint 11697973. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product

NHTSA complaint 11620605, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The area on the dash where you read all the gauges is delaminating. This is a hazard as the gauges are hard to see and affected

NHTSA complaint 11611246. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The Freightliner instrument cluster (ICU) screen delaminates and makes it difficult to read the gauges. This issue appears to happen with a lot of 2019 models. Freighter refuses to assist and the cost is $5700 for the cluster + labor.

NHTSA complaint 11603226. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

16,600 miles

The contact owns a 2019 Newmar Dutch Star RV. The contact stated while driving at an undisclosed speed and attempting to accelerate, he heard an abnormal clunking sound coming from the rear of the RV. No warning lights were illuminated. The RV was taken to an independent mechanic, who determined that the rear differential bolts had become loosened and required to be torqued back to specs. The RV was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 16,600.

NHTSA complaint 11548416. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
Multiple double pane windows are fogging. The driver’s side window fogging between the double pane glass, is causing visibility problem’s creating a safety hazard.

NHTSA complaint 11508791. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Newmar Dutch Star

Model year Complaints Recalls Deaths
2018 16 15

Every Newmar on this site — 4 vehicles, 173 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst