2018 Nissan Maxima

The defect

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

The risk

The lack of an image in the back-up camera display increases the risk of a crash.

The remedy

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 1,228,830 vehicles across all model years covered

Closed engineering analysis · opened July 29, 2019 · closed June 16, 2025

the suspension

On July 29, 2019, the Office of Defects Investigation (ODI) opened EA19002 to investigate instances of alleged rear lower control arm failures in 2013-2018 Nissan Altima and 2016-2018 Nissan Maxima vehicles. At the time the investigation was opened ODI had 91 consumer complaints alleging rear lower control arm failures in the subject vehicles.ODI was concerned about these complaints because many of them alleged an increased steering effort or loss of vehicle control.At the time these complaints were received, ODI was also aware of a proactive service campaign addressing 2013 Nissan Altima in salt-belt states for a similar concern. Since opening the investigation, ODI has confirmed, based on consumer complaints, warranty data, and testing conducted by Nissan and ODI, that owners of the subject vehicles are experiencing a corroded bushing at one of three mounting points of the control arm to the rear subframe.ODI has also confirmed that drivers become aware of the problem because of sound and abnormal vibrations. In addition, the failure mileage is typically over 113,000 miles at the time of failure.In conjunction with Nissan and VRTC, ODI participated in testing to assess the potential safety consequence of a bushing failure.It was found the Vehicle Dynamic Control system allows the driver to maintain vehicle control in the event of a bushing failure.With between 7 to 13 years of field exposure, ODI is aware of only one low speed crash allegation describing minor contact with another vehicle’s trailer hitch. Nissan acknowledges that a crack can develop in affected control arms due to stress loading from normal use and that salts commonly used for roadway snow and ice treatment may result in corrosion that exacerbates the progression of the crack.Nissan implemented a design change in January of 2018 to improve the durability of the lower control arm.Affected vehicles have either been repaired with the countermeasure part under a customer satisfaction campaign or been provided a warranty extension from 3 years/36,000 miles to 10 year/unlimited mileage. Through testing and analysis of the information obtained to date, ODI has not identified a defect representing an unreasonable risk to motor vehicle safety involving corrosion of the subject rear lower control arm at this time.With a declining trend of reports and Nissan’s actions to implement a countermeasure and extended warranty coverage, further investigation of the issue does not appear to be warranted at this time.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. A detailed discussion of the investigation and related complaint numbers can be viewed in the attached closing report.

I am submitting this as a formal complaint regarding an ongoing and unresolved safety issue with my 2018 Nissan Maxima (VIN: [XXX] ). Despite multiple attempts to have this issue diagnosed and repaired, the problem continues without resolution. The issue occurs after driving for approximately 30 minutes. The vehicle suddenly goes into limp mode, the gas pedal becomes unresponsive, and the RPMs begin to drop regardless of speed. After about five minutes, the vehicle slowly regains power. This creates an extremely dangerous situation, particularly while driving in traffic or on highways, as it puts my safety and the safety of others at risk. I have taken my vehicle to multiple transmission …

NHTSA complaint 11731774, quoted in part. Filed by an owner and not verified by NHTSA or by us.

My rear passenger side coil spring broke. This is a dealer only item. I contacted the dealer and the item is on back order. It is my only means for transportation. I didn’t cause this break, and now I can’t even get it fixed until it comes in whenever that may be. The dealership doesn’t have an estimated time for delivery. I am financing my car and can’t even drive it.

NHTSA complaint 11721046. Filed by an owner and not verified by NHTSA or by us.

In June 2019, while driving my 2018 Nissan Maxima, the vehicle suffered a sudden and violent mechanical failure. Without warning, the steering wheel jerked forcefully to the side, and the vehicle became uncomtrollabel leading to an approx 100-foot spin across a median. ​I have since verified this vehicle was subject to NHTSA Recall 19V-807 for an ABS Actuator leak that shorts the circuit board. This defect caused the crash, which resulted in a Traumatic Brain Injury (TBI) with extremy worsening memory loss 4mm spinal shift (L5-S1). I have comparative MRI scans (2015 vs. post-crash) confirming the injury.

NHTSA complaint 11716091. Filed by an owner and not verified by NHTSA or by us.

The contact owns a 2018 Nissan Maxima. The contact stated that the power door functions on the front driver’s door failed to operate on two separate occasions. Due to the failure, the contact had to enter the vehicle from the front passenger’s side before crawling over into the driver’s seat. The vehicle was initially taken to the dealer, and the front driver’s side door actuator was replaced. And on the second visit, the contact was informed that both the front driver’s side and rear passenger’s side door actuators were defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle remained in the possession of the dealer unrepaired. The failure mileage …

NHTSA complaint 11685105, quoted in part. Filed by an owner and not verified by NHTSA or by us.

8,434 miles

The contact owns a 2018 Nissan Maxima. The contact stated that the instrument panel was intermittently dim upon starting the vehicle. The contact stated that while driving the instrument panel eventually brightened before returning to a dim setting. The vehicle was taken to the dealer on several occasions however, the technicians were unable to duplicate the failure. The failure persisted, and the contact stated that the instrument panel had gone blank before returning to a dim setting later. The vehicle was taken back to the dealer where a diagnostic test was performed, and the contact was informed that the Around View Monitor (AVM) unit needed to be replaced. The vehicle was not repaired. …

NHTSA complaint 11671034, quoted in part. Filed by an owner and not verified by NHTSA or by us.

360 cameras have stopped working on my vehicle. I've seen where there was a recall on the same thing, but my vehicle is not coming up in the recall. I did buy the car used, but not being able to use the cameras is definitely a safety issue.

NHTSA complaint 11625212. Filed by an owner and not verified by NHTSA or by us.