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Nissan · NHTSA safety record

2018 Nissan Murano

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 113 safety complaints about the 2018 Nissan Murano with the US government. Of those, 3 describe a crash, 5 mention a fire, 3 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the hydraulic brakes and back-over prevention.

The most complained-about system is the brakes, named in 26 complaints, 23% of the total. The typical failure was reported at 17,400 miles, the median across the 67 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers February 2018 to May 2026 · How this is counted

What is on file

113 complaints on file

113

Complaints

3

Describe a crash

5

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints more than doubled year on year: 14 in the twelve months to 2026-Q2, against 6 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 29 · 26%
SERVICE BRAKES 26 · 23%
VEHICLE SPEED CONTROL 23 · 20%
ELECTRICAL SYSTEM 21 · 19%
FORWARD COLLISION AVOIDANCE 16 · 14%
ELECTRONIC STABILITY CONTROL (ESC) 8 · 7%
VISIBILITY/WIPER 7 · 6%
ENGINE 5 · 4%
POWER TRAIN 5 · 4%
SEAT BELTS 5 · 4%
LANE DEPARTURE 3 · 3%
STRUCTURE 3 · 3%
0 15 31

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 113.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 33.

36 27 18 9
18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2018 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2018 Nissan MURANO, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.1% 15.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

19V807000 · November 8, 2019

Park outside until repaired

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
The risk
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
The remedy
Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Nissan North America, Inc. · up to 391,479 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

19V654000 · September 12, 2019

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The risk
The lack of an image in the back-up camera display increases the risk of a crash.
The remedy
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Nissan North America, Inc. · up to 1,228,830 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES

2 injured · crash · towed · 22,000 miles

TL* THE CONTACT OWNED A 2018 NISSAN MURANO. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING APPROXIMATELY 50 MPH, WHEN ATTEMPTING TO PRESS THE BRAKE PEDAL IN ORDER TO STOP FOR AN ONCOMING TURNING VEHICLE WHEN THE BRAKES FAILED. THE CONTACT STATED THAT THEY ENDED UP CRASHING INTO THE TURNING VEHICLE CAUSING THE VEHICLE TO BOUNCE OFF OF THE OTHER VEHICLE AND HIT A NEARBY GUARDRAIL. THE AIRBAGS DID DEPLOY AND SMOKE EMITTED FROM THEM. THE POLICE WERE CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE CONTACT STATED THEIR WIFE NEEDED TO BE CUT OUT THE VEHICLE AND TAKEN TO THE HOSPITAL VIA AMBULANCE. THE WIFE SUSTAINED INJURIES TO THEIR RIGHT LEG, ANKLE, AND

NHTSA complaint 11298391, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 35,000 miles

The contact owns a 2018 Nissan Murano. The contact stated while driving approximately 45 mph, an accident occurred in front of her and she crashed into the passenger side of one of the vehicles. The driver side air bags did not deploy. The contact sustained injuries on her back, neck, right shoulder, left hand, both knees, and both ankles, her chest was sore, and she experienced headaches. The contact did seek medical attention. A police report was filed. The vehicle was not driveable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately

NHTSA complaint 11466706, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

fire · crash · towed

I RENTED THIS VEHICLE FROM ENTERPRISE AND WHILE DRIVING ON OLD COUNTRY ROAD IN WESTBURY, NEW YORK, ALL OF A SUDDEN SMOKE FILLED THE CAR AND MY FOOT FELT REALLY HOT LIKE IT WAS ON FIRE. THIS OCCURRED SUDDENLY WITHOUT ANY WARNINGS, CAUSING ME TO LOSE VISIBILITY AND CRASH INTO ANOTHER VEHICLE AND ULTIMATELY A TREE. I LOST CONSCIOUSNESS. *TR

NHTSA complaint 11328164. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire · 23,000 miles

THE VEHICLE CAUGHT ON FIRE NEXT TO THE ABS SYSTEM RESULTING IN TOTAL LOSS OF VEHICLE AND NEAR PERSONAL INJURY A QUALITY DEFECT CAUSED THE FIRE . MANY PHOTOS AVAILABLE!

NHTSA complaint 11271607. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I am filing a safety complaint regarding my Nissan Murano due to a recurring water leak caused by clogged sunroof/moonroof drain tubes. This problem has now happened for the third time, even after prior repairs by an authorized Nissan dealership. Water repeatedly enters the interior of the vehicle, soaking the carpets and interior areas. I am very concerned about mold and mildew developing underneath the carpeting and inside the vehicle because of the trapped moisture. This creates potential health concerns for passengers and affects the safety and air quality inside the car. I am also concerned about possible electrical damage from repeated water intrusion near wiring and electronic

NHTSA complaint 11740505, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision warning light comes on and off while driving. When the light comes on the cruise control will not work and when the light goes off I need to reset the cruise control. This started about two months ago.

NHTSA complaint 11725940. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The panoramic sunroof front glass on my 2018 Nissan Murano shattered unexpectedly while I was driving on the highway. Fortunately, I had the interior sliding sunshade closed, which prevented the shattered glass from falling directly onto me. The explosion sound was extremely loud — at first, I thought there had been a collision nearby or that a tire had blown out. However, I immediately felt heat and airflow inside the car, and I could hear the shattered glass movement on top of the closed interior shade. That’s when I realized something happened to my sunroof. I immediately took the next exit and pulled over to inspect the damage. There was a large hole in the sunroof and shattered glass

NHTSA complaint 11702093, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
My car several times while driving randomly had the traction control loss light pop up randomly (dry conditions) several times through a 45 minute drive. Around the 35 minute mark it popped up again, and my car completely stalled out. My VIN is allegedly not apart of one of their recalls but it appears as if it’s the exact same issue many others had and that it should have been included with said recall.

NHTSA complaint 11698422. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS
The FCW turns off within 10 miles of driving. The FCW light clears up if the vehicle is shut off and restarted. However FCW warning comes back up and the FCW system is disabled.

NHTSA complaint 11693226. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
During acceleration, vehicle has a jerkiness/shutter feeling throughout compartment.

NHTSA complaint 11680878. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Murano

Model year Complaints Recalls Deaths
2025 22 2 —
2020 43 2 —
2019 43 1 —
2017 107 3 —
2016 107 5 —
2015 204 5 —
2014 145 1 1
2013 74 1 —
2012 135 1 —
2011 148 0 1
2010 193 0 —

Other 2018 Nissan models

Rogue 668 Altima 225 Sentra 185 Rogue Sport 94 Titan 90 Kicks 85 Pathfinder 77 Armada 75

Complaints on file, same model year.

Every Nissan on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst