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Nissan · NHTSA safety record

2017 Nissan Murano

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 107 safety complaints about the 2017 Nissan Murano with the US government. Of those, 8 describe a crash, 2 mention a fire, 11 people were injured and no death is recorded. 3 recall campaigns are open against it, covering the hydraulic brakes.

The most complained-about system is the electrical system, named in 16 complaints, 15% of the total. The typical failure was reported at 19,800 miles, the median across the 69 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers January 2017 to March 2026 · How this is counted

What is on file

107 complaints on file

107

Complaints

8

Describe a crash

2

Mention fire

11

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints rose 33% year on year: 8 in the twelve months to 2026-Q2, against 6 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 27 · 25%
ELECTRICAL SYSTEM 16 · 15%
POWER TRAIN 14 · 13%
VEHICLE SPEED CONTROL 14 · 13%
SERVICE BRAKES 12 · 11%
AIR BAGS 7 · 7%
SEAT BELTS 7 · 7%
VISIBILITY/WIPER 7 · 7%
ELECTRONIC STABILITY CONTROL (ESC) 5 · 5%
ENGINE 5 · 5%
FORWARD COLLISION AVOIDANCE 5 · 5%
SEATS 5 · 5%
0 12 23

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 107.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 24.

28 21 14 7
17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2017 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2017 Nissan Murano. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

19V807000 · November 8, 2019

Park outside until repaired

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2015-2018 Nissan Murano, 2016-2018 Nissan Maxima, and 2017-2019 Nissan Pathfinder and Infiniti QX60 vehicles. These vehicles were previously recalled and unrepaired, or inspected and determined to not need a repair, under recall number 18V-601. In addition, this recall expands the previous population. The Anti-lock Brake System (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
The risk
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
The remedy
Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Nissan North America, Inc. · up to 391,479 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

18V601000 · September 7, 2018

Park outside until repaired

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Nissan Murano, 2016-2017 Nissan Maxima, 2017-2018 Nissan Pathfinder, and 2017 Infiniti QX60 vehicles. The Anti-Lock Brake (ABS) actuator pumps may allow brake fluid to leak onto an internal circuit board.
The risk
A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
The remedy
Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Nissan North America, Inc. · up to 215,124 vehicles across all model years covered

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

16V636000 · September 2, 2016

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima vehicles manufactured February 10, 2015, to August 19, 2016 and equipped with Intelligent Cruise Control, 2015-2017 Murano vehicles manufactured August 22, 2014, to August 19, 2016 and equipped with Intelligent Cruise Control, and 2015-2016 Murano Hybrid vehicles manufactured August 22, 2014, to July 19, 2016. The affected vehicles have Anti-Lock Brake (ABS) actuator pumps that may allow brake fluid to leak onto an internal electrical circuit board.
The risk
A brake fluid leak onto the circuit board may result in an electrical short, increasing the risk of a fire.
The remedy
Nissan will notify owners, and dealers will inspect the ABS Actuator, replacing it as necessary, free of charge. The recall began on December 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.

Nissan North America, Inc. · up to 120,329 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

2 injured · crash · towed · 14,099 miles

TL* THE CONTACT OWNS A 2017 NISSAN MURANO. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT STOP. THE BRAKES HAD COMPLETELY FAILED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD. THE DRIVER OF THE OTHER VEHICLE SUFFERED UNKNOWN INJURIES. MEDICAL ATTENTION WAS REQUIRED. THE CONTACT WAS PROVIDED WITH INSURANCE CLAIM NUMBER: 258-472-1S236. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,099. *DT *JS

NHTSA complaint 11132183. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 42,738 miles

The contact owns a 2017 Nissan Murano. The contact stated that while driving at 30 MPH, while the brake pedal was depressed, it floored, and the vehicle failed to stop. Additionally, another vehicle hit the contact's vehicle on the driver's side; however, the air bags failed to deploy. The contact and her son were injured and received medical attention. A police report was not filed. The vehicle was towed to a repair center. The contact related the failure to NHTSA Campaign Number 19V807000 (Service Brakes, Hydraulics). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately

NHTSA complaint 11530956, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

We had an accident on January 4. We were rear ended and pushed it to the vehicle in front of us. The truck that hit us was going about 65 miles an hour. Our vehicle is totaled. No air bags deployed and my seat did not engage.

NHTSA complaint 11563690. Filed by an owner and not verified by NHTSA or by us.

TRACTION CONTROL SYSTEM

2 injured · crash · towed · 120,000 miles

The contact owns a 2017 Nissan Murano. The contact stated that with the traction control feature deactivated and while driving up the snowy and icy inclined gravel drive way, the traction control light suddenly began to flash off and on, the vehicle stopped accelerating and began to slide backwards and off the gravel driveway, down a 30-foot embankment, rolling over several times and landing on the passenger side. During the incident, the driver sustained a left wrist injury and the front seat passenger sustained bruising of both legs and the right shoulder. No medical treatment was immediately required. The vehicle was later towed away. The cause of the failure was not yet determined. The

NHTSA complaint 11715751, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS
When going over a curb, the passenger rear seat belt disengaged and pulled the forward facing car seat up to the side.

NHTSA complaint 11726463. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS
The forward looking sonar sensor turns off after the first 2 miles, which in turn deactivates the adaptive cruise control and the automatic emergency braking system. I have learned that this is a widespread problem on many Nissans, including the Rogue and Murano. The dealership said it was recalled on the Rogue, but not on the Murano, so it would cost thousands to replace.

NHTSA complaint 11724930. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

Technical Incident Report: Electrical Component Failure Reference: Technical Service Bulletin NTB19-004 Part Number: 873D6-5AA6A (Control Unit/Actuator) Incident Overview On 2/16/26, the vehicle was being operated by the primary driver when a suspected electrical failure occurred. Upon subsequent inspection, the 873D6-5AA6A control unit and its associated wiring harness were found to be severely compromised by thermal damage. Detailed Observations: Thermal Damage: The control unit housing showed significant melting. Residual smoke was present during the inspection, indicating a high-temperature event caused by a short circuit or component failure. Harness Integrity: The wiring harness

NHTSA complaint 11719246, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
Have noticed when turning a corner vehicle has some slight jerking motions before it picks up speed. Vehicle also has a whining/humming sound that it’s making somewhere in the transmission (CVT). I haven’t ever received a recall or CVT extended warranty about this vehicle before but I received this warranty in the mail last week 11-12-25..This warranty would have covered my problems with the vehicle but I was told it expired last year.. Why send it to me this year and it’s useless

NHTSA complaint 11700472. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
My car is stalled when I press on the gas pedal to accelerate. It happens many times and the recent one is yesterday 11/11/2025.

NHTSA complaint 11698865. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Murano

Model year Complaints Recalls Deaths
2025 22 2 —
2020 43 2 —
2019 43 1 —
2018 113 2 —
2016 107 5 —
2015 204 5 —
2014 145 1 1
2013 74 1 —
2012 135 1 —
2011 148 0 1
2010 193 0 —

Other 2017 Nissan models

Rogue 597 Altima 391 Sentra 230 Titan 187 Pathfinder 186 Maxima 103 Armada 81 Rogue Sport 74

Complaints on file, same model year.

Every Nissan on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst