Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
144
Complaints
6
Crashes
0
Fires
13
Injuries
1
Deaths
Owners of the 2014 Nissan Murano have filed 144
safety complaints with NHTSA
between May 2014 and July 2026.
The most complained-about system is the power train,
named in 31 of them
(22%). The typical failure was reported at 56,000 miles, the median
across the 87 complaints that gave an
odometer reading.
NHTSA has issued 1 recall covering this
vehicle.
Recalls (1)
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
17V184000 · March 16, 2017
The defect
Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.
The risk
If the power steering fluid leaks onto a heat source such as hot engine or exhaust components, there could be an increased risk of a fire.
The remedy
Nissan will notify owners, and dealers will install a power steering high pressure hose kit, free of charge. The recall began May 10, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. · up to 56,766 vehicles across all model years covered
What owners report
Complaints naming each system. One complaint can name several, so these add
up to more than 144.
UNKNOWN OR OTHER 39 27%
POWER TRAIN 31 22%
STEERING 22 15%
VISIBILITY/WIPER 20 14%
AIR BAGS 11 8%
STRUCTURE 10 7%
ELECTRICAL SYSTEM 8 6%
ENGINE 7 5%
SERVICE BRAKES 6 4%
FUEL/PROPULSION SYSTEM 4 3%
VEHICLE SPEED CONTROL 4 3%
BACK OVER PREVENTION 2 1%
When the complaints arrived
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2017 at 25.
2014 to 2026, the last of them a part year
In owners' own words
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
ENGINE
1 death · 23,000 miles
THE PUSH BUTTON START DIDN'T SHUT OFF THE ENGINE WHEN IT WAS PUT IN THE GARAGE RESULTING IN THE CARBON MONOXIDE POISONING OF MY MOTHER. *TT *JS
NHTSA complaint 11103529. Filed by an owner and not verified by NHTSA or by us.
FUEL/PROPULSION SYSTEM
8 injured · crash · 11,000 miles
I ATTEMPTED TO MAKE A RIGHT TO TURN INTO THE PARKING SPACE AT THE RESTAURANT AND THE TRUCK JERKED FORWARD. I PRESSED THE BRAKE PAD AND QUICKLY NOTICED THAT THE TRUCK DID NOT STOP. I SAID OUT LOUD, ITS NOT STOPPING! THE PASSENGER IN MY TRUCK THEN LEANED OVER AND NOTICED THAT MY FOOT WAS IN FACT ON THE BREAK PAD. I MADE THE STATEMENT AGAIN, ITS NOT STOPPING! THE TRUCK ROLLED OVER THE CONCRETE PARKING BLOCK AND PROCEEDED INTO THE BUILDING. I WAS PUMPING THE BREAK PEDDLE TO THE FLOOR AT THIS POINT. I COULD HEAR THE ENGINE ACCELERATING AS I WAS PUMPING THE BREAK PEDDLE TO THE FLOOR AND THE AIR BAGS NEVER DEPLOYED. I YELLED UNCONTROLLABLY BECAUSE I COULD NOT BELIEVE WHAT HAD JUST HAPPENED. I …
NHTSA complaint 10747505, quoted in part. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
2 injured · crash · towed · 62,000 miles
ON OCT 31,2017 I ATTEMPTED TO STOP MY MURANO ON MERCURY BLVD AND IT WOULD NOT STOP. I HIT THE BRAKES AGAIN AND IT WOULD NOT SLOW DOWN OR STOP, THEN TRIED ATTEMPTED AGAIN AND IT WOULD NOT SLOW DOWN OR STOP. IT RESULTED INTO ME HITTING ANOTHER CAR AND MY TRUCK IS A TOTAL LOST AT THIS POINT. MY INSURANCE COMPANY WILL TOTAL IT OUT. I SEE THERE ARE TWO OTHER COMPLAINTS ON THIS VERY SAME THING. THIS REALLY NEED TO BE LOOKED INTO.
NHTSA complaint 11042750. Filed by an owner and not verified by NHTSA or by us.
AIR BAGS
1 injured · crash · towed · 25,296 miles
FRACTURED STERNUM AS AIR BAG FAILED TO PROTECT OCCUPANT IN A CRASH. VEHICLE WAS MOVING AND HIT A VEHICLE THAT FAILED TO STOP AT STOP SIGN
NHTSA complaint 11056214. Filed by an owner and not verified by NHTSA or by us.
Odometer Fraud. The contact purchased a 2014 Nissan Murano. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 7,071; however, after the purchase, it was discovered via the national motor vehicle title information system that the mileage was 70,172.
NHTSA complaint 11750515. Filed by an owner and not verified by NHTSA or by us.
STEERING
I am reporting a dealer's refusal to perform a safety recall repair (Campaign R1710) on my 2014 Nissan Murano. The local dealership in Montgomery, AL has repeatedly failed to schedule this repair, which involves a high-pressure power steering hose fire risk. Due to a chronic medical neck condition, I have requested email communication, but the dealer has not complied. I am requesting NHTSA's intervention to ensure this federal safety mandate is fulfilled.
NHTSA complaint 11736119. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
125,600 miles
The contact owns a 2014 Nissan Murano. The contact stated that multiple issues were experienced with the vehicle while driving, including the following: the transmission has odd noises, is not changing gears properly, and emits a burning smell; the vehicle randomly overheats; the brake fluid bubbles when the vehicle is turned on; the AC compressor has failed three times; and the serpentine belt and power steering fluid randomly fail. The vehicle was taken to the dealer, where a pressure test was performed indicating issues with the Continuously Variable Transmission, engine, and brakes. Only the AC compressor was repaired. The manufacturer was not notified of the failure. The approximate …
NHTSA complaint 11735510, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
179,613 miles
The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the AC compressor became inoperable. The contact stated that the power steering fluid was making an abnormal sound like the fluid was boiling. The message "Maintenance Other" was displayed, and the front air bags warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and determined that the AC compressor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was determined that the AC compressor and the serpentine belt needed to be replaced. The vehicle …
NHTSA complaint 11732398, quoted in part. Filed by an owner and not verified by NHTSA or by us.
STEERING
My Power steering and Serpentine belt needs replaced as well with the pulley.
NHTSA complaint 11716140. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
On multiple occasions now the transmission has failed to switch gears causing the RPM's to stay elevated while no additional power has been created. This happens mostly on the highway at 55 to 60 mph but has also happened on side/back roads especially when changing elevation (up or down hill). The repair shop said it is throwing transmission repair codes and that this type of transmission is not worth fixing. They would simply need to order a new one from Nissan at between $7,500.00 to $8,500.00 dollars. Great money making scheme for Nissan. There are multiple complaints of this problem for the 2014 Murano and there are recalls on Nissan transmissions from other years. This seems to be a …
NHTSA complaint 11708165, quoted in part. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's lemon
law may require the manufacturer to replace it or buy it back.
What each state asks for
, read from the statutes.
Where these numbers come from
Complaints: NHTSA's ODI
complaint file
, published August 20, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API
, most recent campaign filed August 12, 2026.
Investigations: NHTSA's ODI
investigation file
, published 2026-08-19.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst