CSR

Nissan · NHTSA safety record

2014 Nissan Juke

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 59 safety complaints about the 2014 Nissan Juke with the US government. Of those, 7 describe a crash, 3 mention a fire, 5 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the electrical system and the gasoline fuel system.

The most complained-about system is the engine, named in 17 complaints, 29% of the total. The typical failure was reported at 60,000 miles, the median across the 40 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers November 2014 to August 2026 · How this is counted

What is on file

59 complaints on file

59

Complaints

7

Describe a crash

3

Mention fire

5

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 17 · 29%
ELECTRICAL SYSTEM 15 · 25%
POWER TRAIN 11 · 19%
UNKNOWN OR OTHER 11 · 19%
FUEL/PROPULSION SYSTEM 9 · 15%
AIR BAGS 7 · 12%
EXTERIOR LIGHTING 5 · 8%
VEHICLE SPEED CONTROL 3 · 5%
ELECTRONIC STABILITY CONTROL (ESC) 2 · 3%
SERVICE BRAKES 2 · 3%
VISIBILITY/WIPER 2 · 3%
SEAT BELTS 1 · 2%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 59.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 14.

16 12 8 4
14 15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2014 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2014 Nissan JUKE, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.1% 15.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

ELECTRICAL SYSTEM:IGNITION:SWITCH

15V418000 · July 1, 2015

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Versa Sedan vehicles manufactured July 16, 2013, to January 29, 2014, 2013-2014 Cube vehicles manufactured July 3, 2013, to October 21, 2013, and 2013-2014 Juke vehicles manufactured July 3, 2013, to October 22, 2013. When exposed to hot temperatures, the affected vehicles have an engine start/stop button that may stick inside the button housing.
The risk
If the engine start/stop button gets stuck in the housing, road vibrations may cause the engine to shut off unexpectedly while the vehicle is being driven, increasing the risk of a crash.
The remedy
Nissan will notify owners, and dealers will modify the start/stop switch housing, free of charge. The recall began on August 4, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 14,595 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

14V683000 · November 28, 2014

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
The risk
A fuel leak in the presence of an ignition source could cause a vehicle fire.
The remedy
Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 133,592 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN:AUTOMATIC TRANSMISSION

1 injured · crash · towed · 115,000 miles

MY JUKE HAS BEEN DECECLERATING WHILE IN HIGHWAY DOING 75MPH AND HAS BEEN JUMPING GEARS WHICH ALL HAD BEEN A PROBLEM SINCE PURCHASING THE CAR AND WAS NOT FOUND UNTIL TODAY THAT THE ENTIRE VALVE BODY CONTROL IN THE TRANSMISSION WHICH CONTROLS CVT NEEDS TO BE REPLACED. THIS IS A SAFETY ISSUE THAT SHOULD HAVE BEEN RECALLED AS MY CAR IS 4 YEARS OLD AND SHOULD NOT HAVE THIS PROBLEM WITH LESS THEN 130000 MILES. I HAD EXTENDED WARRANTY UNTIL 120000 AND CONTINUOUSLY REPORTED THIS TO DEALERSHIP DURING EACH SERVICE WHICH THEY NEVER COULD DIAGNOSE AND FOUND TODAY TELLING ME THE COST TO FIX IT AND REPLACE AND RESOLVE THESE ISSUES IS OVER $1800. MY JUKE HAS HAD SEVERAL PROBLEMS ON TOP OF THESE ISSUES ALL

NHTSA complaint 11111046, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed · 65,000 miles

CAR RAN A STOP SIGN AND I BROAD SIDED HER AT 30 MILES AN HOU IN MY 2014 NISSAN JUKE. SHE WAS GOING 30MILES AN HOUR TOO TOO. THE FRONT AIRBAG DID NOT DEPLOY. NISSAN INSPECTED THE CAR AND SAID THAT EVERYTHING WORKED FINE. I HAVE A CRACKED STERNUM AND TWO BADLY BRUISE KNEES. I WANT YOU TO INVESTIGATE THIS CRASH AS MY DAUGHTER IS DRIVING A 2012 NISSAN JUKE AND IT MAY HAVE THE SAME FAULTY AIRBAG,

NHTSA complaint 11279884. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I was involved in a serious crash in a 2014 Nissan Juke. The vehicle broke through a fence, traveled downhill, and rolled multiple times before coming to rest upside down. The crash caused severe structural damage: Roof crushed down to seat level Windshield shattered Rear of vehicle pushed into back seat Door panels detached Despite the severity of the rollover and final inverted position, no airbags deployed, including side curtain airbags. I was wearing my seatbelt and sustained ongoing nerve damage and pain. Given the rollover nature of the crash and severity of intrusion, I am concerned that the airbag system may have failed to deploy properly.

NHTSA complaint 11730263. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 19,500 miles

TL* THE CONTACT OWNS A 2014 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 20 MPH AT NIGHT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. NONE OF THE AIR BAGS DEPLOYED AND THERE WAS NO WARNING INDICATORS. A POLICE REPORT WAS NOT FILED. THE CONTACT DROVE THE VEHICLE TO AN AUTO BODY SHOP AND LATER CONTACTED THE INSURANCE COMPANY. THE CONTACT SUSTAINED INJURIES THAT LATER SURFACED, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,500.

NHTSA complaint 10864381. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

fire

While driving in the rain, my 2014 Nissan Juke began to smoke underneath the hood. I immediately pulled over and a fire ignited, burning the front half of the car and totaling it. The fire department extinguished the fire. The fire appeared to start near the area of the driver side headlight. There were no warning lamps or previous symptoms.

NHTSA complaint 11756681. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

fire

Driving at 4:50am, it’s dark and raining. While driving I noticed fog/steam on my hood. Which sometimes happens when it’s raining. Continued driving but noticed it was still foggy/steam from the hood. I decided to go back home and wait until daylight. I don’t like driving in the rain or dark. As I entered my neighborhood, I decided to stop and see what was happening. Put my car in park and released the hood. Fire came from everywhere underneath the hood . I jumped out of my car and called 911. On hold for 7 minutes, hung up called the fire department, they directed me to call 911. Stayed on hold another 2-3 minutes and called none emergency police station. Dispatcher contacted fire

NHTSA complaint 11754576, quoted in part. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
Nissan Juke Nismo -under 30,000 miles. Head light covers discolor reducing vision. When driving at night or in heavy Florida rains.. also hazard to other divers. In addition, heat and air conditioning stopped working. STONG fumes fill the car with cabin possibly causing drivers to become disoriented. This is a driver safety hazard that could possibly cause a serious traffic fatality. Can not use the heat, defrosters, air conditioning or outside air circulation. Windows could fog up during our Florida monsoon rains and drastically reduces drivers visibility .i paid a small fortune to have the vehicle Heat and AC system tested at both Firestone (who referred me to a Nissan), I had taken a

NHTSA complaint 11750301, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Please investigate air conditioning leak and create a recall. Dangerous fumes from evaporator core leak behind the dashboard sends out dangerous fumes through the vents. These fumes are extremely dangerous! Can cause driver and passengers to get very sick and light headed even with the climate control turned off! Nissan told me it would cost almost &5,000 to fix it! My car is only 2014 has less than 28,000 miles on it. I am a senior citizen on social security and don’t have that kind of money! I was also said it needed new rear brakes. Air conditioner leak in the Evaporator Core blowing strong fumes inside the car cabin. I had taken my car into Firestone Complete Auto Care to have my air

NHTSA complaint 11656950, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

106,000 miles

The contact owns a 2014 Nissan Juke. The contact stated while driving approximately 25 MPH, there was an abnormal sound coming from the engine compartment before the vehicle stalled. The check engine warning light was illuminated. The vehicle was taken back to the residence. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 106,000.

NHTSA complaint 11655187. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Juke

Model year Complaints Recalls Deaths
2017 14 1 —
2016 28 1 —
2015 34 1 —
2013 103 2 —
2012 87 4 —
2011 153 3 —

Other 2014 Nissan models

Every Nissan on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst