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Nissan · NHTSA safety record

2014 Nissan Versa Note

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

135

Complaints

10

Crashes

1

Fires

5

Injuries

0

Deaths

Owners of the 2014 Nissan Versa Note have filed 135 safety complaints with NHTSA between October 2013 and June 2026. The most complained-about system is the power train, named in 55 of them (41%). The typical failure was reported at 39,449 miles, the median across the 88 complaints that gave an odometer reading.

NHTSA has issued 3 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (3)

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

15V507000 · August 12, 2015

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2015 Nissan Versa sedan vehicles manufactured June 9, 2011, to March 11, 2015, and 2014-2015 Nissan Versa Note vehicles manufactured April 23, 2013, to March 11, 2015. The affected vehicles have a center console trim panel that may catch the driver's shoe and delay the transition from the accelerator pedal to the brake pedal.
The risk
A delay in the application of the brake pedal would lengthen the distance needed to stop the vehicle and increase the risk of a crash.
The remedy
Nissan will notify owners, and dealers will modify the console trim panel, free of charge. The recall began on September 14, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 298,747 vehicles across all model years covered

SEATS:MID/REAR ASSEMBLY

13V326000 · July 24, 2013

The defect
Nissan is recalling certain model year 2014 Versa Note vehicles manufactured April 23, 2013, through July 5, 2013. The rear seat latch bolts may have been manufactured incorrectly, reducing their strength.
The risk
If the rear seat latch bolts break, the rear seats may not perform as designed in a crash, increasing the risk of injury to back seat occupants.
The remedy
Nissan will notify owners, and dealers will replace the rear seat latch bolts, free of charge. The recall is expected to begin August 19, 2013. Owners may contact Nissan at 1-800-647-7261.

Nissan North America, Inc. · up to 7,782 vehicles across all model years covered

STRUCTURE:BODY

13V324000 · July 24, 2013

The defect
Nissan is recalling certain model year 2014 Versa Note vehicles manufactured April 23, 2013, through July 3, 2013. The lower body sill bolts may be missing or incorrectly torqued.
The risk
Missing lower body bolts may affect the vehicle's integrity in the event of a rear impact, increasing the risk of injury.
The remedy
Nissan will notify owners, and dealers will install and tighten to specification the lower body sill bolts, as needed, free of charge. The recall is expected to begin August 19, 2013. Owners may contact Nissan at 1-800-647-7261.

Nissan North America, Inc. · up to 7,707 vehicles across all model years covered

Defect investigations (3)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Pedal Operation Interference

EA15003

Closed engineering analysis · opened April 1, 2015 · closed September 1, 2015 · led to recall 15V507000

the hydraulic brakes, vehicle speed control

On August 11, 2015, Nissan North America, Inc., submitted a Defect Information Report (DIR) describing a condition that may impede the driver's ability to transition quickly and smoothly from the accelerator pedal to the brake pedal in certain model year (MY) 2012 through 2015 Nissan Versa Sedans and MY 2014 through 2015 Nissan Versa Note vehicles (NHTSA Recall No. 15V-507).According to Nissan's DIR, in certain circumstances related to driver foot position and shoe type, the right edge of the driver?s shoe may catch the edge of the center console lower trim panel.Nissan indicated that this condition could cause a slight delay in the smooth transition between the accelerator pedal and the brake pedal which may increase the braking distance; therefore increasing the risk of a crash.Nissan's recall instructs dealers to trim the console panel so that the leading edge is at a greater distance from the driver?s foot.Nissan had previously issued a service campaign (Nissan Campaign ID #P5308; TSB #NTB15-033) on April 16, 2015, to provide the remedy for the same set of vehicles before deciding to change the program to a safety recall.Of the approximately 421,305 vehicles covered by recall 15V-507, approximately 122,558 have already been repaired under the service campaign. ODI's investigation also examined allegations that an HVAC duct in the driver's footwell area may interfere with the driver's right foot in certain circumstances.ODI's analysis of all complaints related to foot obstructions in the subject vehicles identified 45 complaints, 7 crashes and 1 minor soft tissue injury.Thirty-five (35) of the complaints, all 7 crashes and the only injury were caused by the trim panel condition which is the subject of the recall.ODI will continue to monitor complaints related to the HVAC duct condition.This investigation is closed based on Nissan's recall.The VOQs associated with the closing of this investigation are: 10725339, 10723544, 10711794, 10691631, 10649259, 10640644, 10629161, 10614957, 10610356, 10606832, 10606766, 10606670, 10597004, 10573057, 10503811, and 10498000.

Excessive Brake Pedal Travel

PE14014

Closed preliminary evaluation · opened May 20, 2014 · closed May 13, 2015

the brakes, the hydraulic brakes

On May 20, 2014, ODI opened PE14-014 based on eight complaints alleging incidents of excessive brake pedal travel in model year (MY) 2013 through 2014 Nissan Sentra, Versa Sedan and Versa Note passenger cars (Figure 1) and information in Early Warning Reporting field reports indicating issues with master cylinder internal seals.In response to an information request letter sent by ODI, Nissan identified a condition with the master cylinder in early production subject vehicles that could result in a slow internal leak past one of the recuperating seals to the brake reservoir when the brake pedal is depressed very slowly or lightly (Figure 2).The subject vehicles are equipped with fixed seal master cylinders supplied by TRW.To address concerns with water hammer noise with the standard seal design, the master cylinders in the early production subject vehicles used AWH (anti-water hammer) seals.The AWH seals are sensitive to contamination from assembly plant cleanliness issues, which can produce the internal leak condition during slow or light brake applies but perform as designed with normal or emergency brake applications.TRW indicated that the risk of contamination interacting with the subject seals is greatest after the evacuation and pressure fill process used to fill the brake system during the manufacturing process (early life issue).TRW developed a new master cylinder seal design (EVO seal) that addresses the noise concern and eliminates the internal leak concern associated with contamination by providing a secondary seal (Figure 3).Nissan implemented the new master cylinder design in vehicle production on September 23, 2013.ODI's analysis shows that the master cylinder warranty claim rate is much higher in vehicles produced before the change (Figure 4).Statistical analysis showed that the condition is an early-life problem with relatively low failure rates projected through 100,000 miles and approximately 58 percent of the failures projected to occur by that mileage have already occurred (Table 1).Warranty claims are highest (78% of claims) in vehicles with less than 10,000 miles (Figure 5) and 50 percent of claims involved vehicles with less than 90 days in service (Figure 6).ODI evaluated 22 crash claims that included allegations of master cylinder failure, sinking brake pedal or pedal to the floor (Table 2).The analysis identified only three crashes in which a brake performance issue related to the master cylinder was duplicated by post-incident inspection, including one with a different problem than the seal leak issue (a broken plunger).The two crash complaints related to a possible master cylinder concern involved 1 vehicle with the AWH seal and 1 with the EVO seal.Both were minor crashes.The remaining crashes do not appear to be related to any issues with the master cylinder or other brake system fault.In the 4 crashes with Event Data Recorderinformation available, the data indicated that the brakes were applied too late to avoid the collisions.These include 2 crashes with less than a half second of braking before impact and 2 in which brake applications lasting 1.0 to 2.5 seconds resulted in high decelerations consistent with fully functioning brake systems, but too late to avoid the collision.Overall, the rates of crashes adjusted for vehicle exposure (total vehicle years in service) do not show any correlation to the high warranty rates associated with the AWH seal leak concern (Table 3 & Figure 7).Given these circumstances, further use of the agency resources in this matter does not appear to be warranted.Accordingly, this investigation is closed. The closing o

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 135.

POWER TRAIN 55 41%
ENGINE 23 17%
UNKNOWN OR OTHER 23 17%
AIR BAGS 19 14%
SERVICE BRAKES 18 13%
VEHICLE SPEED CONTROL 16 12%
ELECTRICAL SYSTEM 10 7%
STEERING 8 6%
STRUCTURE 8 6%
SEATS 3 2%
VISIBILITY/WIPER 3 2%
FUEL SYSTEM, GASOLINE 2 1%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2014 at 21.

2013 2014 2026
2013 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 28,000 miles

THE AIR BAD DID NOT DEPLOYED IN TIME THERE WAS FEW SECOND DELAY WHICH CAUSED MY DAUGHTER TO HIT HER HEAD ON STEERING WHEEL AND THEN WENT OFF. ALSO THE BREAKS SHE HAD DELAYED TIMING TO HIT THE BREAK LIKE HER FOOT WAS STUCK OR SOMETHING WHICH DELAYED STOPPING.

NHTSA complaint 10851351. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · towed

I was the driver, and was tbone by someone on passenger side. My speed was 33mph, none of my airbag went off. I've became injuried badly since the accident. The vehicle came straight from manufacturer to dealership, then to me. No accidents was reported before mine. No, I didn't see any warning light, everything looked okay, I bought this car from dealership, was told no problem with it, unfortunately it took an accident to find out the hard way.

NHTSA complaint 11526349. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 27,000 miles

WAS SITTING IN TRAFFIC AT A STAND STILL AND WAS STRUCK FROM BEHIND BY A VEHICLE TRAVELING AT HIGH SPEED, PUSHING MY DAUGHTERS CAR INTO THE CAR IN FRONT OF HER. HER CAR HAS BEEN CLAIMED AS A TOTAL LOSS. SHE STRUCK HER FACE ON THE STEERING WHEEL RESULTING IN A BLACK EYE AND CLOSED HEAD INJURY. HER AIRBAGS NEVER DEPLOYED ANYWHERE IN THE VEHICLE. *TR

NHTSA complaint 10681486. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

1 injured · crash · 81,267 miles

MAY 11,2017 I WAS HIT FROM BEHIND. WHILE SITTING BEHIND A VAN AT A LIGHT. WAITING FOR THE LIGHT TO TURN GREEN, A CAR HIT ME HARD FROM BEHIND. I HIT THE FAN IN FRONT OF ME BUCKLING HOOD & THE FRONT GRILL WERE TORN TO PIECES. MY AIRBAG DID NOT GO OFF AT ALL.I WAS RUSH TO THE HOSPITAL WITH TAILBONE, BACK PROBLEMS. RIGHT TODAY I'M STILL HAVING BACK PROBLEMS. GOING BACK & FORWARD TO DOCTORS RIGHT TODAY. YES PLEASE, I WONDER WHY MY AIR BAG DID NOT GO OFF.

NHTSA complaint 11043899. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

214,249 miles

The contact owns a 2014 Nissan Versa Note. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to stop as intended. The contact stated that the vehicle stopped after depressing the brake pedal to the floor. The vehicle was taken to an independent mechanic, where the contact was informed that the service brakes needed to be bled. The service was performed; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle suddenly stalled in the middle of a busy road and failed to drive forward or reverse as intended. The vehicle was not diagnosed or repaired by an independent mechanic or

NHTSA complaint 11743528, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
My vehicle has approximately 62,000 miles and is within the extended warranty range. • My wife's vehicle has exceeded 100,000 miles but experienced failure well within the original ownership period. Given the early failure, recurring defects, and known issues associated with CVT transmissions in these vehicles, we respectfully request a full resolution from Nissan North America. I wrote an email and sent it to a Nissan representative. I later called twice confirm that representative received it and left messages. Know when, I call no one answers the phone. You can only leave a message if you choose to do so.

NHTSA complaint 11734848. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
My car has 2 codes, P285 and P0420. When i drive the car and accelerate the car starts to skip. At 1 point in time i was at a stop with my feet on the breaks and i tried to go once the light was green the car was not accelerating.!

NHTSA complaint 11718988. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
Good evening. I notice this car went driving if I want speed more 40Miles make a stop shake and slowdown the speed by it self. Also The Dashboard display on and off a gas cap loose but is tide. also went the gas cap ligth is on the engine ligth goes off and viceversa.

NHTSA complaint 11698385. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
CVT Transmission slip and judder. Upon full stop, only drives after turning ignition off and on again. Getting stuck at traffic light stop and holding up the traffic for 30 seconds every stop is a safety concern for myself and others. P0868 - FLUID PRESS LOW P0965 - PC SOLENOID B P17F0 - CVT JUDDER (T/M INSPECTION) Vehicle has been inspected and diagnosed by Nissan dealership. There has been no warning lamps to warn of the issue, other than check engine light.

NHTSA complaint 11643169. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

towed · 100,300 miles

The contact owns a 2014 Nissan Versa Note. The contact stated that while driving at an undisclosed speed, the engine unexpectedly shut off with several unknown warning lights illuminated. The contact was able to coast to the shoulder of the roadway. The vehicle was able to restart, but the contact had the vehicle towed to an independent mechanic; however, the cause of the failure could not be determined. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V418000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,300.

NHTSA complaint 11642704. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Versa Note

Model year Complaints Recalls Deaths
2017 10 2
2016 28 0
2015 86 2

Other 2014 Nissan models

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst