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Nissan · NHTSA safety record

2014 Nissan Versa

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

205

Complaints

27

Crashes

0

Fires

17

Injuries

1

Deaths

Owners of the 2014 Nissan Versa have filed 205 safety complaints with NHTSA between November 2013 and June 2026. The most complained-about system is the power train, named in 81 of them (40%). The typical failure was reported at 55,359 miles, the median across the 156 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (2)

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

15V507000 · August 12, 2015

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2015 Nissan Versa sedan vehicles manufactured June 9, 2011, to March 11, 2015, and 2014-2015 Nissan Versa Note vehicles manufactured April 23, 2013, to March 11, 2015. The affected vehicles have a center console trim panel that may catch the driver's shoe and delay the transition from the accelerator pedal to the brake pedal.
The risk
A delay in the application of the brake pedal would lengthen the distance needed to stop the vehicle and increase the risk of a crash.
The remedy
Nissan will notify owners, and dealers will modify the console trim panel, free of charge. The recall began on September 14, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 298,747 vehicles across all model years covered

ELECTRICAL SYSTEM:IGNITION:SWITCH

15V418000 · July 1, 2015

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Versa Sedan vehicles manufactured July 16, 2013, to January 29, 2014, 2013-2014 Cube vehicles manufactured July 3, 2013, to October 21, 2013, and 2013-2014 Juke vehicles manufactured July 3, 2013, to October 22, 2013. When exposed to hot temperatures, the affected vehicles have an engine start/stop button that may stick inside the button housing.
The risk
If the engine start/stop button gets stuck in the housing, road vibrations may cause the engine to shut off unexpectedly while the vehicle is being driven, increasing the risk of a crash.
The remedy
Nissan will notify owners, and dealers will modify the start/stop switch housing, free of charge. The recall began on August 4, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 14,595 vehicles across all model years covered

Defect investigations (4)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Pedal Operation Interference

EA15003

Closed engineering analysis · opened April 1, 2015 · closed September 1, 2015 · led to recall 15V507000

the hydraulic brakes, vehicle speed control

On August 11, 2015, Nissan North America, Inc., submitted a Defect Information Report (DIR) describing a condition that may impede the driver's ability to transition quickly and smoothly from the accelerator pedal to the brake pedal in certain model year (MY) 2012 through 2015 Nissan Versa Sedans and MY 2014 through 2015 Nissan Versa Note vehicles (NHTSA Recall No. 15V-507).According to Nissan's DIR, in certain circumstances related to driver foot position and shoe type, the right edge of the driver?s shoe may catch the edge of the center console lower trim panel.Nissan indicated that this condition could cause a slight delay in the smooth transition between the accelerator pedal and the brake pedal which may increase the braking distance; therefore increasing the risk of a crash.Nissan's recall instructs dealers to trim the console panel so that the leading edge is at a greater distance from the driver?s foot.Nissan had previously issued a service campaign (Nissan Campaign ID #P5308; TSB #NTB15-033) on April 16, 2015, to provide the remedy for the same set of vehicles before deciding to change the program to a safety recall.Of the approximately 421,305 vehicles covered by recall 15V-507, approximately 122,558 have already been repaired under the service campaign. ODI's investigation also examined allegations that an HVAC duct in the driver's footwell area may interfere with the driver's right foot in certain circumstances.ODI's analysis of all complaints related to foot obstructions in the subject vehicles identified 45 complaints, 7 crashes and 1 minor soft tissue injury.Thirty-five (35) of the complaints, all 7 crashes and the only injury were caused by the trim panel condition which is the subject of the recall.ODI will continue to monitor complaints related to the HVAC duct condition.This investigation is closed based on Nissan's recall.The VOQs associated with the closing of this investigation are: 10725339, 10723544, 10711794, 10691631, 10649259, 10640644, 10629161, 10614957, 10610356, 10606832, 10606766, 10606670, 10597004, 10573057, 10503811, and 10498000.

Pedal Operation Interference

PE14018

Closed preliminary evaluation · opened June 24, 2014 · closed April 27, 2015

the brakes, the hydraulic brakes, vehicle speed control

On June 24, 2014, the Office of Defects Investigation (ODI) opened PE14-018 to investigate allegations that the tunnel carpet cover trim panel on model year (MY) 2012 through 2014 Nissan Versa, Versa Sedan and Versa Note vehicles has, in certain situations, interfered with the driver's ability to promptly release the accelerator pedal and transition to the brake pedal. This may result in delayed brake application or brief incidents of unwanted acceleration.At the opening of PE14-018, ODI had identified one complaint, VOQ 10597004, alleging that the driver's foot became caught by the subject trim panel to the extent that the driver decided that it was necessary to pull on their leg to get the foot free of the interference, almost causing a crash. The trim panel in question (Figure 1) is located next to the accelerator pedal and the lower corner is positioned such that it is near the right outer edge of the driver's shoe. The complainant supplied a photograph (Figure 2) showing how the edge of the panel wedged itself in the driver's shoe.An additional complainant, 10573057, alleged that when attempting to remove their foot from the accelerator pedal to apply the brake, their shoe was caught by the trim panel which delayed braking ability several times. During the investigation ODI received a VOQ, 10614957, that alleged that the driver's foot was interfered with by the trim panel, delaying the driver's ability to apply the brakes, resulting in a crash and minor injuries to the driver.In addition, during PE14-018, ODI has received VOQs alleging that the HVAC relay actuator/duct, (Figures 3 and 4) can also interfere with the driver's ability to react quickly to apply the brakes, which has been added to the scope of Engineering Analysis EA15-003. MY 2015 Versa Sedan and Note vehicles have been added to EA15-003 as they are believed to have the same panel design and actuator/duct placement as the subject vehicles.MY 2012 vehicles were found to be of a different design and not included in the scope of EA15-003.This Preliminary Evaluation PE14-018 is hereby closed and upgraded to Engineering Analysis EA15-003.

Excessive Brake Pedal Travel

PE14014

Closed preliminary evaluation · opened May 20, 2014 · closed May 13, 2015

the brakes, the hydraulic brakes

On May 20, 2014, ODI opened PE14-014 based on eight complaints alleging incidents of excessive brake pedal travel in model year (MY) 2013 through 2014 Nissan Sentra, Versa Sedan and Versa Note passenger cars (Figure 1) and information in Early Warning Reporting field reports indicating issues with master cylinder internal seals.In response to an information request letter sent by ODI, Nissan identified a condition with the master cylinder in early production subject vehicles that could result in a slow internal leak past one of the recuperating seals to the brake reservoir when the brake pedal is depressed very slowly or lightly (Figure 2).The subject vehicles are equipped with fixed seal master cylinders supplied by TRW.To address concerns with water hammer noise with the standard seal design, the master cylinders in the early production subject vehicles used AWH (anti-water hammer) seals.The AWH seals are sensitive to contamination from assembly plant cleanliness issues, which can produce the internal leak condition during slow or light brake applies but perform as designed with normal or emergency brake applications.TRW indicated that the risk of contamination interacting with the subject seals is greatest after the evacuation and pressure fill process used to fill the brake system during the manufacturing process (early life issue).TRW developed a new master cylinder seal design (EVO seal) that addresses the noise concern and eliminates the internal leak concern associated with contamination by providing a secondary seal (Figure 3).Nissan implemented the new master cylinder design in vehicle production on September 23, 2013.ODI's analysis shows that the master cylinder warranty claim rate is much higher in vehicles produced before the change (Figure 4).Statistical analysis showed that the condition is an early-life problem with relatively low failure rates projected through 100,000 miles and approximately 58 percent of the failures projected to occur by that mileage have already occurred (Table 1).Warranty claims are highest (78% of claims) in vehicles with less than 10,000 miles (Figure 5) and 50 percent of claims involved vehicles with less than 90 days in service (Figure 6).ODI evaluated 22 crash claims that included allegations of master cylinder failure, sinking brake pedal or pedal to the floor (Table 2).The analysis identified only three crashes in which a brake performance issue related to the master cylinder was duplicated by post-incident inspection, including one with a different problem than the seal leak issue (a broken plunger).The two crash complaints related to a possible master cylinder concern involved 1 vehicle with the AWH seal and 1 with the EVO seal.Both were minor crashes.The remaining crashes do not appear to be related to any issues with the master cylinder or other brake system fault.In the 4 crashes with Event Data Recorderinformation available, the data indicated that the brakes were applied too late to avoid the collisions.These include 2 crashes with less than a half second of braking before impact and 2 in which brake applications lasting 1.0 to 2.5 seconds resulted in high decelerations consistent with fully functioning brake systems, but too late to avoid the collision.Overall, the rates of crashes adjusted for vehicle exposure (total vehicle years in service) do not show any correlation to the high warranty rates associated with the AWH seal leak concern (Table 3 & Figure 7).Given these circumstances, further use of the agency resources in this matter does not appear to be warranted.Accordingly, this investigation is closed. The closing o

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 205.

POWER TRAIN 81 40%
ENGINE 36 18%
UNKNOWN OR OTHER 32 16%
SERVICE BRAKES 29 14%
VEHICLE SPEED CONTROL 26 13%
AIR BAGS 24 12%
ELECTRICAL SYSTEM 16 8%
STRUCTURE 12 6%
STEERING 10 5%
FUEL/PROPULSION SYSTEM 9 4%
SUSPENSION 5 2%
ELECTRONIC STABILITY CONTROL (ESC) 4 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 32.

2013 2019 2026
2013 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 death · 1 injured · crash · towed · 66,000 miles

TL* THE CONTACT OWNED A 2014 NISSAN VERSA. WHILE DRIVING 45 MPH, A MOTORCYCLIST CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE MOTORCYCLIST WAS FATALLY INJURED. WHILE THE CONTACT WAS WAITING FOR THE AMBULANCE AND POLICE TO ARRIVE, ANOTHER VEHICLE ATTEMPTED TO AVOID THE CRASH AND CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE LOWER TAIL BONE, A SPRAIN TO THE LEFT ANKLE, AND BRUISING TO THE RIGHT AND LEFT ARMS FROM THE SEAT BELT. MEDICAL ATTENTION WAS RECEIVED AND THE MRI RESULTS WERE STILL PENDING. THE VEHICLE WAS TOWED TO A POLICE TOWING ZONE AND DECLARED DESTROYED. THE

NHTSA complaint 10986398, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed · 6,000 miles

ME AND MY SPOUSE WERE REAR ENDED LAST NIGHT AT A RED LIGHT. NEITHER OF THE AIRBAGS FUNCTIONED AND HER SEATBELT DIDN'T HOLD HER TO HER SEAT, CAUSING HER TO IMPACT THE DASHBOARD WITH HER FACE. HER NOSE IS BROKEN AND SHE ALSO HAS HEMATOMAS ON HER EYES AND FOREHEAD.

NHTSA complaint 10823645. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · towed

Vehicle was involved in a frontal impact crash, passenger side airbag popped out of the dashboard, but did not inflate, causing significant injury to the passenger of the vehicle. A police report was filed, but it is not available yet. It takes up to 10 business days from date of accident.

NHTSA complaint 11717694. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 injured · crash · towed · 22,000 miles

TL* THE CONTACT OWNED A 2014 NISSAN VERSA. WHILE DRIVING APPROXIMATELY 15 MPH UPHILL, THE CONTACT ENCOUNTERED A STEEP CURVE AND CRASHED INTO A DITCH. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED BY THE INSURANCE COMPANY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V507000 (SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000. UPDATED 02/05/16*LJ THE CONSUMER STATED THE TIRES DID NOT HOLD AIR. UPDATED 02/10/16.*JB

NHTSA complaint 10779294. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
When continuing forward from a stop sign, the car has a slight shutter when accelerating. This was confirmed by an independent service center. Has not been inspected by the manufacturer. No visual warnings or prior symptoms. There was a recall for this particular issue for a 2014 Nissan Versa, but my VIN number was not included for which I believe should have been. My current mileage to date is 35,600.

NHTSA complaint 11742063. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION
We have had this car since 2017 and in that time the bearings have had to be replaced 3 times and about to be a 4th. Considering that your tire can come completely off while driving shouldn’t this be a recall? 1st replacement was in 2018

NHTSA complaint 11718233. Filed by an owner and not verified by NHTSA or by us.

STEERING

59,535 miles

The contact owns a 2014 Nissan Versa. The contact stated that while starting the vehicle, the power steering warning light intermittently illuminated and experienced a loss of power steering assist. The failure had occurred twice. The vehicle was taken to the dealer, who determined that the steering control unit needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 59,535.

NHTSA complaint 11641341. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN:MANUAL TRANSMISSION
See attached document for complaint

NHTSA complaint 11609754. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY

85,000 miles

The contact owns a 2014 Nissan Versa. The contact stated that water frequently entered the vehicle from an unknown location, soaking the rear center passenger's side seat and floorboard. The contact cleaned the front windshield cowl; however, the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

NHTSA complaint 11575384. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Versa

Model year Complaints Recalls Deaths
2024 94 1
2023 37 1
2022 20 0
2021 31 3
2020 64 2
2019 24 1
2018 54 2
2017 62 3
2016 80 0 1
2015 168 1 1
2013 204 1 3
2012 486 10 1
2011 268 6 1
2010 267 7 1

Other 2014 Nissan models

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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