CSR

Nissan · NHTSA safety record

2013 Nissan Versa

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

204

Complaints

18

Crashes

0

Fires

13

Injuries

3

Deaths

Owners of the 2013 Nissan Versa have filed 204 safety complaints with NHTSA between December 2012 and April 2026. The most complained-about system is the power train, named in 73 of them (36%). The typical failure was reported at 52,153 miles, the median across the 156 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (1)

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

15V507000 · August 12, 2015

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2015 Nissan Versa sedan vehicles manufactured June 9, 2011, to March 11, 2015, and 2014-2015 Nissan Versa Note vehicles manufactured April 23, 2013, to March 11, 2015. The affected vehicles have a center console trim panel that may catch the driver's shoe and delay the transition from the accelerator pedal to the brake pedal.
The risk
A delay in the application of the brake pedal would lengthen the distance needed to stop the vehicle and increase the risk of a crash.
The remedy
Nissan will notify owners, and dealers will modify the console trim panel, free of charge. The recall began on September 14, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 298,747 vehicles across all model years covered

Defect investigations (4)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Desiccated Air Bag Inflator Rupture

EA21002

Still open engineering analysis · opened September 17, 2021

the air bags

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Pedal Operation Interference

EA15003

Closed engineering analysis · opened April 1, 2015 · closed September 1, 2015 · led to recall 15V507000

the hydraulic brakes, vehicle speed control

On August 11, 2015, Nissan North America, Inc., submitted a Defect Information Report (DIR) describing a condition that may impede the driver's ability to transition quickly and smoothly from the accelerator pedal to the brake pedal in certain model year (MY) 2012 through 2015 Nissan Versa Sedans and MY 2014 through 2015 Nissan Versa Note vehicles (NHTSA Recall No. 15V-507).According to Nissan's DIR, in certain circumstances related to driver foot position and shoe type, the right edge of the driver?s shoe may catch the edge of the center console lower trim panel.Nissan indicated that this condition could cause a slight delay in the smooth transition between the accelerator pedal and the brake pedal which may increase the braking distance; therefore increasing the risk of a crash.Nissan's recall instructs dealers to trim the console panel so that the leading edge is at a greater distance from the driver?s foot.Nissan had previously issued a service campaign (Nissan Campaign ID #P5308; TSB #NTB15-033) on April 16, 2015, to provide the remedy for the same set of vehicles before deciding to change the program to a safety recall.Of the approximately 421,305 vehicles covered by recall 15V-507, approximately 122,558 have already been repaired under the service campaign. ODI's investigation also examined allegations that an HVAC duct in the driver's footwell area may interfere with the driver's right foot in certain circumstances.ODI's analysis of all complaints related to foot obstructions in the subject vehicles identified 45 complaints, 7 crashes and 1 minor soft tissue injury.Thirty-five (35) of the complaints, all 7 crashes and the only injury were caused by the trim panel condition which is the subject of the recall.ODI will continue to monitor complaints related to the HVAC duct condition.This investigation is closed based on Nissan's recall.The VOQs associated with the closing of this investigation are: 10725339, 10723544, 10711794, 10691631, 10649259, 10640644, 10629161, 10614957, 10610356, 10606832, 10606766, 10606670, 10597004, 10573057, 10503811, and 10498000.

Pedal Operation Interference

PE14018

Closed preliminary evaluation · opened June 24, 2014 · closed April 27, 2015

the brakes, the hydraulic brakes, vehicle speed control

On June 24, 2014, the Office of Defects Investigation (ODI) opened PE14-018 to investigate allegations that the tunnel carpet cover trim panel on model year (MY) 2012 through 2014 Nissan Versa, Versa Sedan and Versa Note vehicles has, in certain situations, interfered with the driver's ability to promptly release the accelerator pedal and transition to the brake pedal. This may result in delayed brake application or brief incidents of unwanted acceleration.At the opening of PE14-018, ODI had identified one complaint, VOQ 10597004, alleging that the driver's foot became caught by the subject trim panel to the extent that the driver decided that it was necessary to pull on their leg to get the foot free of the interference, almost causing a crash. The trim panel in question (Figure 1) is located next to the accelerator pedal and the lower corner is positioned such that it is near the right outer edge of the driver's shoe. The complainant supplied a photograph (Figure 2) showing how the edge of the panel wedged itself in the driver's shoe.An additional complainant, 10573057, alleged that when attempting to remove their foot from the accelerator pedal to apply the brake, their shoe was caught by the trim panel which delayed braking ability several times. During the investigation ODI received a VOQ, 10614957, that alleged that the driver's foot was interfered with by the trim panel, delaying the driver's ability to apply the brakes, resulting in a crash and minor injuries to the driver.In addition, during PE14-018, ODI has received VOQs alleging that the HVAC relay actuator/duct, (Figures 3 and 4) can also interfere with the driver's ability to react quickly to apply the brakes, which has been added to the scope of Engineering Analysis EA15-003. MY 2015 Versa Sedan and Note vehicles have been added to EA15-003 as they are believed to have the same panel design and actuator/duct placement as the subject vehicles.MY 2012 vehicles were found to be of a different design and not included in the scope of EA15-003.This Preliminary Evaluation PE14-018 is hereby closed and upgraded to Engineering Analysis EA15-003.

Excessive Brake Pedal Travel

PE14014

Closed preliminary evaluation · opened May 20, 2014 · closed May 13, 2015

the brakes, the hydraulic brakes

On May 20, 2014, ODI opened PE14-014 based on eight complaints alleging incidents of excessive brake pedal travel in model year (MY) 2013 through 2014 Nissan Sentra, Versa Sedan and Versa Note passenger cars (Figure 1) and information in Early Warning Reporting field reports indicating issues with master cylinder internal seals.In response to an information request letter sent by ODI, Nissan identified a condition with the master cylinder in early production subject vehicles that could result in a slow internal leak past one of the recuperating seals to the brake reservoir when the brake pedal is depressed very slowly or lightly (Figure 2).The subject vehicles are equipped with fixed seal master cylinders supplied by TRW.To address concerns with water hammer noise with the standard seal design, the master cylinders in the early production subject vehicles used AWH (anti-water hammer) seals.The AWH seals are sensitive to contamination from assembly plant cleanliness issues, which can produce the internal leak condition during slow or light brake applies but perform as designed with normal or emergency brake applications.TRW indicated that the risk of contamination interacting with the subject seals is greatest after the evacuation and pressure fill process used to fill the brake system during the manufacturing process (early life issue).TRW developed a new master cylinder seal design (EVO seal) that addresses the noise concern and eliminates the internal leak concern associated with contamination by providing a secondary seal (Figure 3).Nissan implemented the new master cylinder design in vehicle production on September 23, 2013.ODI's analysis shows that the master cylinder warranty claim rate is much higher in vehicles produced before the change (Figure 4).Statistical analysis showed that the condition is an early-life problem with relatively low failure rates projected through 100,000 miles and approximately 58 percent of the failures projected to occur by that mileage have already occurred (Table 1).Warranty claims are highest (78% of claims) in vehicles with less than 10,000 miles (Figure 5) and 50 percent of claims involved vehicles with less than 90 days in service (Figure 6).ODI evaluated 22 crash claims that included allegations of master cylinder failure, sinking brake pedal or pedal to the floor (Table 2).The analysis identified only three crashes in which a brake performance issue related to the master cylinder was duplicated by post-incident inspection, including one with a different problem than the seal leak issue (a broken plunger).The two crash complaints related to a possible master cylinder concern involved 1 vehicle with the AWH seal and 1 with the EVO seal.Both were minor crashes.The remaining crashes do not appear to be related to any issues with the master cylinder or other brake system fault.In the 4 crashes with Event Data Recorderinformation available, the data indicated that the brakes were applied too late to avoid the collisions.These include 2 crashes with less than a half second of braking before impact and 2 in which brake applications lasting 1.0 to 2.5 seconds resulted in high decelerations consistent with fully functioning brake systems, but too late to avoid the collision.Overall, the rates of crashes adjusted for vehicle exposure (total vehicle years in service) do not show any correlation to the high warranty rates associated with the AWH seal leak concern (Table 3 & Figure 7).Given these circumstances, further use of the agency resources in this matter does not appear to be warranted.Accordingly, this investigation is closed. The closing o

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 204.

POWER TRAIN 73 36%
UNKNOWN OR OTHER 33 16%
SERVICE BRAKES 32 16%
VEHICLE SPEED CONTROL 27 13%
ENGINE 26 13%
AIR BAGS 22 11%
STRUCTURE 18 9%
ELECTRICAL SYSTEM 12 6%
STEERING 8 4%
FUEL/PROPULSION SYSTEM 7 3%
SUSPENSION 6 3%
VISIBILITY/WIPER 5 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 34.

2012 2018 2026
2012 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

2 deaths · 2 injured · crash · towed · 20,000 miles

VEHICLE WAS TRAVELING STRAIGHT ON HIGHWAY WHEN ON COMING VEHICLE DRIFTED INTO OUR LANE. HEAD ON COLLISION ENSUED. REAR PASSENGER SEAT BELT ANCHOR BROKE DURING ACCIDENT RELEASING THE BELTED PASSENGER WHO SUFFERED BLUNT TRAUMA AND WAS KILLED. THE ACCIDENT WAS AT UNDER 45 SPEEDS AND THE FRONT PASSENGER AND DRIVER OF THE ONCOMING TOYOTA CAMERY SURVIVED WITH NO LIFE THREATENING CONDITIONS.

NHTSA complaint 11080322. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

1 death

See attached document for complaint.

NHTSA complaint 11700362. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

3 injured · crash · towed · 50,512 miles

TL* THE CONTACT OWNED A 2013 NISSAN VERSA. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT WAS RENDERED UNCONSCIOUS FROM THE AIR BAG DEPLOYMENT. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL FOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FRONT AND REAR SEAT PASSENGERS SUSTAINED SEAT BELT BURNS. THE REAR SEAT PASSENGER ALSO SUFFERED A DISPLACED HIP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V507000 (SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE

NHTSA complaint 10928531, quoted in part. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS

2 injured · crash · 35,600 miles

I WAS DRIVING SOUTH AND A CAR IT ME IN THE DRIVER SIDE DOOR. TURNED ME AROUND 360DEGREES THE HOLD FRONT IN OF THE CAR WAS GONE. I HAD BROKEN BONES IN MY RIGHT LEG, AND FOOT WAS IN THE HOSPITAL FOR 5 DAYS THEN SENT TO A REHAB FOR 8 WEEKS THEN WAS GIVEN 2 MONTHS OF THERAPY TO BE ABLE TO WALK. I LOST MY JOB BECAUSE OF BEING OFF WORK FOR LONG. STILL IN MY 2 MONTHS OF THERAPY. AIRBAGS EXPLODED AND TORN ALL TO PCS. .. UPDATED 09/30/15*BF

NHTSA complaint 10746746. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I purchased this vehicle from a private owner. I see that there was a recall on the transmission and since there are no recalls at the moment I believe the original owner must have had it repaired. I am having the same problem as the original recall with the transmission. Since it was a safety recall, I would think that this is also a safety issue. Can a car be recalled again if the problem still persists. Thank you

NHTSA complaint 11732987. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The transmission hoses don't stay on well, I have had to take it to a specialist mechanic on two separate occasions because it's a CVT and no dip stick transmission. Reached 102,000 mi and transmission started to shutter and then 2 weeks later quit. Transmission stopped working January 6th 2026

NHTSA complaint 11709644. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

71,000 miles

The contact owns a 2013 Nissan Versa. The contact stated upon inspecting the vehicle, she noticed water intrusion in the tail lights and headlights. The vehicle was taken to a dealer where it was diagnosed that the electrical system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and offered no assistance. The approximate failure mileage was 71,000.

NHTSA complaint 11632419. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The Gear Shift Selector is stuck in Park. Being forced to use the manual override in order to drive, reverse or place car in neutral every time the car is being used. This is ridiculous!

NHTSA complaint 11630002. Filed by an owner and not verified by NHTSA or by us.

VEHICLE SPEED CONTROL
Speed Control, Engine and Transmission issues: After the recall from the manufacture was issued for the the acceleration problems this car still takes long to accelerate and get the car going. It feels like the transmission/ and or engine is ready to go out also and this car is only roughly at 80,000 miles. This car is well maintained.

NHTSA complaint 11630003. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Versa

Model year Complaints Recalls Deaths
2024 94 1
2023 37 1
2022 20 0
2021 31 3
2020 64 2
2019 24 1
2018 54 2
2017 62 3
2016 80 0 1
2015 168 1 1
2014 205 2 1
2012 486 10 1
2011 268 6 1
2010 267 7 1

Other 2013 Nissan models

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst