Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 74 safety complaints
about the 2013 Nissan Murano with the US government. Of those, 1 describes a crash, 1 mentions a fire, 1 person was injured and no death is recorded. One recall campaign is open against it, covering the steering.
The most complained-about system is the power train,
named in 13 complaints, 18% of the total.
The typical failure was reported at 66,400 miles,
the median across the 54
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers March 2014 to September 2026 · How this is counted
What is on file
74 complaints on file
74
Complaints
1
Describe a crash
1
Mention fire
1
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
POWER TRAIN 13 · 18%
13 18%
UNKNOWN OR OTHER 13 · 18%
13 18%
ELECTRICAL SYSTEM 11 · 15%
11 15%
STEERING 11 · 15%
11 15%
VISIBILITY/WIPER 10 · 14%
10 14%
ENGINE 5 · 7%
5 7%
SEAT BELTS 5 · 7%
5 7%
STRUCTURE 5 · 7%
5 7%
AIR BAGS 3 · 4%
3 4%
EXTERIOR LIGHTING 3 · 4%
3 4%
VISIBILITY 3 · 4%
3 4%
ENGINE AND ENGINE COOLING 2 · 3%
2 3%
0815
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 74.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2019 at 14.
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2014 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2013 Nissan MURANO, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
18.5%
17.9%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Recall campaigns
1 on file
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
17V184000 · March 16, 2017
The defect
Nissan North America (Nissan) is recalling certain 2013-2014 Murano and Murano Cross Cabriolet vehicles. The power steering hose clamp may not adequately secure the hose, allowing the hose to detach and leak power steering fluid.
The risk
If the power steering fluid leaks onto a heat source such as hot engine or exhaust components, there could be an increased risk of a fire.
The remedy
Nissan will notify owners, and dealers will install a power steering high pressure hose kit, free of charge. The recall began May 10, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Nissan North America, Inc. · up to 56,766 vehicles across all model years covered
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
SEAT BELTS
1 injured · fire · crash · 45,980 miles
T BONED BY A MAIL TRUCK BROKE MY ARM LEG TIBIA DISLOCATED FEMUR SHOULDER BROKEN PELVIS. *TR
NHTSA complaint 10597753. Filed by an owner and not verified by NHTSA or by us.
ENGINE AND ENGINE COOLING
towed · 95,135 miles
TL* THE CONTACT OWNS A NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE OVERHEATED AND LOST POWER. THE CONTACT NOTICED COOLANT LEAKING. THE CONTACT ADDED WATER TO VEHICLE HOWEVER, THE WATER ALSO LEAKED FROM THE VEHICLE. ADDITIONALLY, WATER WAS LEAKING FROM THE EXHAUST TIP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION NISSAN TEMPE (7755 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 630-2829) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,135.*DT*JB CONSUMER STATED WATER WAS LEAKING FROM THE PASSENGER SIDE WHEN CAR WAS LIFTED ONTO THE TOW TRUCK. *JB
NHTSA complaint 11360443. Filed by an owner and not verified by NHTSA or by us.
SEAT BELTS
I am the second owner of a 2013 Nissan Murano, purchased from my friend's estate in 2026. Recently, the drivers seat belt was found to be shredding in two places. I did a search for open recalls on seal belt fabrics but there are none. I do not know what to do about it. I have placed thin shipping tape over the rips and tears. It appears that something in the roll up mechanism is tearing the seat belt. Please help me. Thank you.
NHTSA complaint 11762079. Filed by an owner and not verified by NHTSA or by us.
SEAT BELTS
I am the second owner of a 2013 Nissan Murano, purchased from my friend's estate in 2026. Recently, the drivers seat belt was found to be shredding in two places. I did a search for open recalls on seal belt fabrics but there are none. I do not know what to do about it. I have placed thin shipping tape over the rips and tears. It appears that something in the roll up mechanism is tearing the seat belt. Please help me. Thank you.
NHTSA complaint 11762080. Filed by an owner and not verified by NHTSA or by us.
WHEELS
While driving, the rear arm connected to the rear driver-side wheel broke off. According to my Nissan dealership diagnosis, this was due to excessive rust/rot of the whole subframe. The 2013 Nissan Murano rear arm cannot re attach the wheel to the sub frame due to so much rust/rot on the sub frame. The whole subframe would need replacement. When doing an estimate on fixing, Nissan called and stopped the estimate when replacement of the subframe, fixing of the arm, and additional rust/replacement exceeded the value of the car. My son and I were driving on the road when the arm broke off the rear wheel, the wheel went sideways and we skidded to a stop, so our safety was at risk. There were no …
NHTSA complaint 11720599, quoted in part. Filed by an owner and not verified by NHTSA or by us.
STRUCTURE:INTERIOR PANELS:SUN VISOR
103,000 miles
The contact owns a 2013 Nissan Murano. The contact stated that the driver's side sun visor had detached and was hanging down, blocking the visibility of the roadway. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.
NHTSA complaint 11686971. Filed by an owner and not verified by NHTSA or by us.
STRUCTURE:BODY
Paint peeling off in spots all over vehicle. Vehicle was never in a collision or adulterated in anyway.
NHTSA complaint 11678135. Filed by an owner and not verified by NHTSA or by us.
POWER TRAIN
PLLEASE PROVIDE ME INFORMATION ABOUT TRANSMISSION RECALL
NHTSA complaint 11671464. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed March 16, 2017.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst