CSR
Check a VIN

Look up

About

Nissan · NHTSA safety record

2013 Nissan Juke

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 103 safety complaints about the 2013 Nissan Juke with the US government. Of those, 4 describe a crash, 5 mention a fire, 4 people were injured and no death is recorded. 2 recall campaigns are open against it, covering the electrical system and the gasoline fuel system.

The most complained-about system is the engine, named in 40 complaints, 39% of the total. The typical failure was reported at 69,539 miles, the median across the 87 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers April 2013 to August 2026 · How this is counted

What is on file

103 complaints on file

103

Complaints

4

Describe a crash

5

Mention fire

4

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ENGINE 40 · 39%
POWER TRAIN 16 · 16%
ELECTRICAL SYSTEM 14 · 14%
FUEL/PROPULSION SYSTEM 13 · 13%
UNKNOWN OR OTHER 10 · 10%
VEHICLE SPEED CONTROL 8 · 8%
FUEL SYSTEM, GASOLINE 6 · 6%
SUSPENSION 5 · 5%
STEERING 4 · 4%
STRUCTURE 4 · 4%
VISIBILITY 4 · 4%
WHEELS 3 · 3%
0 19 38

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 103.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2019 at 17.

20 15 10 5
13 14 15 16 17 18 19 20 21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2013 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2013 Nissan JUKE, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.1% 15.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

2 on file

ELECTRICAL SYSTEM:IGNITION:SWITCH

15V418000 · July 1, 2015

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Versa Sedan vehicles manufactured July 16, 2013, to January 29, 2014, 2013-2014 Cube vehicles manufactured July 3, 2013, to October 21, 2013, and 2013-2014 Juke vehicles manufactured July 3, 2013, to October 22, 2013. When exposed to hot temperatures, the affected vehicles have an engine start/stop button that may stick inside the button housing.
The risk
If the engine start/stop button gets stuck in the housing, road vibrations may cause the engine to shut off unexpectedly while the vehicle is being driven, increasing the risk of a crash.
The remedy
Nissan will notify owners, and dealers will modify the start/stop switch housing, free of charge. The recall began on August 4, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 14,595 vehicles across all model years covered

FUEL SYSTEM, GASOLINE

14V683000 · November 28, 2014

The defect
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
The risk
A fuel leak in the presence of an ignition source could cause a vehicle fire.
The remedy
Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

Nissan North America, Inc. · up to 133,592 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed · 84,000 miles

The contact owned a 2013 Nissan Juke. The contact stated that while driving approximately 5 MPH, the front driver-side steering airbag was inadvertently deployed. The air bag emitted black smoke, a chemical substance, fractured her watch off from her wrist due to the impact, and the steering wheel seized. As a result, the driver lost control of the vehicle and crash into a second parked vehicle. During the crash, the driver sustained injuries to the upper left leg and left hand, neck, left shoulder, and torso injuries along with a left forearm laceration and chemical burning from the air bag deployment. A police report was taken at the scene and the vehicle was towed away. The cause of the

NHTSA complaint 11474959, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER

1 injured · crash · 14,841 miles

I WAS DRIVING MY WIFE'S 2013 NISSAN JUKE WHICH WAS PURCHASED IN DECEMBER OF 2013. I WAS DRIVING THE CAR BY MYSELF FOR THE SECOND TIME AND THEREFORE I WAS NOT ACCUSTOMED TO USING THE KEYLESS IGNITION. I STOPPED TO CHECK THE MAIL BOX APPROXIMATELY 100 FEET ON TOP OF A SMALL HILL ON THE ROAD OF MY CONDOMINIUM COMPLEX, WHERE THE MAIL BOX WAS LOCATED. I WAS FOCUSED ON THE PROCESS OF USING THE NEW PUSH BUTTON SYSTEM OF TURNING OFF THE IGNITION AND CONSEQUENTLY DID NOT SHIFT THE CAR INTO PARK. I TURNED THE CAR OFF AND EXITED THE CAR WHILE IT WAS STILL IN DRIVE, LEFT THE DOOR OPEN AND PROCEEDED TO WALK OVER TO MY MAIL BOX. I DID NOT RECALL HEARING ANY TYPE OF ALARM ALERTING ME TO THE FACT THAT THE

NHTSA complaint 10651309, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

1 injured · crash

MY WIFE WAS INVOLVED IN AN ACCIDENT, WHERE THE VEHICLE ROLLED OVER. ON THE WAY HOME FROM THE HOSPITAL, WE WENT TO THE LOCATION THE VEHICLE WAS TOWED TO REMOVE HER PERSONAL EFFECTS. WHILE INSPECTING THE VEHICLE, I FOUND THAT HER SEAT BELT (DRIVERS) WAS TORN IN TWO PIECES. SHE HAD REMOVED HERSELF FROM THE VEHICLE PRIOR TO POLICE AND EMS ARRIVAL, AND SHE DIDN'T NOT USE ANY OBJECTS TO TEAR THE SEATBELT. THE TOW OPERATOR, WHOM WE SAW AT THE TOW YARD, SAID THE SEAT BELT WAS ALREADY TORN WHEN HE WAS MOVING THE VEHICLE. *TR

NHTSA complaint 10683231. Filed by an owner and not verified by NHTSA or by us.

WHEELS:RIM

1 injured · crash · 23,000 miles

TL* THE CONTACT OWNED A 2013 NISSAN JUKE. WHILE DRIVING AT 20 MPH, THERE WAS A LOUD POPPING NOISE AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE CONTACT SUSTAINED A MODERATE CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT NOTICED THAT THE ENTIRE RIM FRACTURED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 23,000.

NHTSA complaint 10714516. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I bought this car 2 years ago. It was changed to white sometime in its past. There are recalls that are old that were not fixed on this car and I am having a problem with it. It stopped 2x’s in the middle of traffic and then a rattling sound started and the check engine light is on. I had a friend look up the codes and the code and my description are the exact recall reason. I know this car is old but I just got it. I’m disabled and on a fixed income. I just want to see if I can get the recall honored.

NHTSA complaint 11759736. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

fire · towed · 138,000 miles

The contact owns a 2013 Nissan Juke. The contact stated that upon parking the vehicle at a store, the contact noticed an abnormally strong fuel odor and fuel leakage underneath the front end of the vehicle onto the ground. The vehicle was then driven to the residence. While driving to the residence, the contact became aware that the fuel gauge reading was lowering quickly. There was no warning light illuminated. Upon arriving to the residence, the contact saw smoke coming from underneath the hood. The contact reversed to park away from other vehicles. The contact then became aware that a fire had started underneath the hood, and the fire grew quickly. The contact immediately exited the

NHTSA complaint 11747207, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

71,000 miles

Odometer Fraud. The contact purchased a 2013 Nissan Juke. The contact discovered that there was a mileage discrepancy after purchasing the vehicle. The vehicle was a mechanic sale. At the time of purchase, the vehicle mileage was 71,000 and at the time of registration, but it was discovered that the mileage on the Title was 69,018.

NHTSA complaint 11740433. Filed by an owner and not verified by NHTSA or by us.

ENGINE

134,373 miles

The contact owns a 2013 Nissan Juke. The contact stated that the timing chain was loose and caused damage to the timing case. The failure caused a three-inch gap, and engine oil was leaking onto hot parts inside the engine compartment. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 134,373.

NHTSA complaint 11734617. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

fire · towed · 159,000 miles

The contact owned a 2013 Nissan Juke. The contact stated that while driving the vehicle suddenly began decelerating to approximately 40 MPH and veering off an exit. The vehicle suddenly backfired, and black smoke came from the hood and rear end. The contact pulled to the side of the road, turned off the vehicle, and exited the vehicle. The contact noticed something small. sparks of fire underneath the body of the vehicle. The contact called the fire department, and at that time, the vehicle had caught fire. The fire department came and extinguished the fire. The police department arrived as well. The vehicle was towed to an impound lot and deemed totaled. The fire department made a fire

NHTSA complaint 11732313, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL SYSTEM, GASOLINE

29,000 miles

The contact owns a 2013 Nissan Juke. The vehicle was taken to the local dealer to be repaired under NHTSA Campaign Number: 14V683000 (Fuel System, Gasoline). The contact noticed an abnormal odor of fuel in the engine compartment. While the windows were in the down position, the cabin was filled with the odor of fuel. There were no warning lights illuminated. The contact was an independent mechanic and had determined that the O-ring was damaged during the repair process. The vehicle was taken to the local dealer, where it was diagnosed, and it was determined that the fuel sensor was faulty and leaking. The manufacturer was contacted and opened a case, but no additional assistance was

NHTSA complaint 11709624, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Juke

Model year Complaints Recalls Deaths
2017 14 1 —
2016 28 1 —
2015 34 1 —
2014 59 2 —
2012 87 4 —
2011 153 3 —

Other 2013 Nissan models

Altima 2,312 Pathfinder 890 Sentra 638 Rogue 610 Versa 204 Leaf 81 Murano 74 Maxima 62

Complaints on file, same model year.

Every Nissan on this site — 205 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst