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Nissan · NHTSA safety record

2012 Nissan Murano

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

134

Complaints

4

Crashes

1

Fires

4

Injuries

0

Deaths

Owners of the 2012 Nissan Murano have filed 134 safety complaints with NHTSA between August 2012 and June 2026. The most complained-about system is the power train, named in 30 of them (22%). The typical failure was reported at 65,000 miles, the median across the 97 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

12V068000 · February 22, 2012

The defect
NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 MURANO AND ROGUE VEHICLES, MANUFACTURED FROM NOVEMBER 23, 2011 THROUGH JANUARY 11, 2012. DURING ASSEMBLY, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WAS NOT ACTIVATED. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138,”TIRE PRESSURE MONITORING SYSTEM.”
The risk
A NON-ACTIVE TPMS CANNOT WARN A DRIVER THAT A TIRE IS UNDERINFLATED. UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.
The remedy
ALL OF THE AFFECTED VEHICLES ARE STILL IN DEALER INVENTORY. DEALERS HAVE BEEN INSTRUCTED TO ACTIVATE ALL OF THE TIRE PRESSURE MONITORING SYSTEMS.

NISSAN NORTH AMERICA, INC. · up to 2,983 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 134.

POWER TRAIN 30 22%
AIR BAGS 26 19%
UNKNOWN OR OTHER 23 17%
ELECTRICAL SYSTEM 13 10%
ENGINE 13 10%
SERVICE BRAKES 12 9%
VISIBILITY 10 7%
VISIBILITY/WIPER 10 7%
STRUCTURE 6 4%
STEERING 5 4%
SUSPENSION 4 3%
FUEL/PROPULSION SYSTEM 3 2%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2018 at 21.

2012 2018 2026
2012 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES, HYDRAULIC

2 injured · crash · towed · 16,000 miles

TL* THE CONTACT OWNED A 2012 NISSAN MURANO. WHILE DRIVING AT AN UNKNOWN SPEED AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE SECOND TIME THE FAILURE RECURRED, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED FRACTURES TO THE RIBS AND ANKLE. THE PASSENGER SUSTAINED BRUISED RIBS AND A FRACTURED ARM. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE

NHTSA complaint 10873199, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY

1 injured · 8,700 miles

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT HE HAD ATTEMPTED TO ENTER THE VEHICLE AND A SHARP EDGE PUNCTURED HIS HEAD NEAR THE TOP RIGHT PORTION OF THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,700.

NHTSA complaint 10588066. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

1 injured · 53,800 miles

TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT PRESSED THE START/STOP BUTTON WHILE THE VEHICLE WAS STILL IN DRIVE. THE CONTACT EXITED THE VEHICLE AND IT ROLLED AWAY. WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE, SHE WAS STRUCK BY THE DRIVER SIDE DOOR. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK, FOUR CRACKED RIBS, A BROKEN FINGER, AND A LIVER LACERATION. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.

NHTSA complaint 10875337. Filed by an owner and not verified by NHTSA or by us.

ENGINE

fire · 24,092 miles

TL* THE CONTACT OWNED A 2012 NISSAN MURANO. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE OR FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 24,092. UPDATED 12/30/14*LJ THE CONSUMER STATED A FIRE REPORT WAS FILED. UPDATED 05/28/2015 *JS

NHTSA complaint 10640761. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

towed · 136,161 miles

The contact owns a 2012 Nissan Murano. The contact stated that after parking the vehicle, the contact and the front seat passenger attempted to exit the vehicle, but all the doors failed to unlock. Additionally, the steering wheel was locked upside down. The contact stated that the engine started to overheat, and the front seat passenger had a panic attack. The contact called 911. The Fire Department arrived but was unable to forcefully open the doors. The Fire Department broke the rear passenger's side window and was able to unlock the doors. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the main fuse box was blown and melted. The mechanic

NHTSA complaint 11742137, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
Vehicles of previous model years, this model year, and future model years have all experienced this issue. Issue was reported on thru a youTube channel in order to let the public know and understand the issue and how to fix/repair the issue. It was then discovered thru view time and the linking of the part to repair that this was a rempent issue of concern for possible recall. Issue of hesitation upon acceleration was noticed for 18 months. Vehicle was taken into dealership for diagnosis - main Nissan dealer and second repair facility diagnosed the need for a new transmission. Transmission was replaced thru the second repair facility for $7500.00. Issue of hesitation upon acceleration was

NHTSA complaint 11724430, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
While driving, vehicle just quits and all dashboard lights flash quickly and then the car stalls out and won't restart. This has happened 4 times now. Had battery replaced, alternator replaced for a 2nd time, sensor replaced. Now, I had the car towed to dealer who wanted to keep it for over the weekend to see if they could repeat the issue. My local mechanic had the same issue and he had to have it towed back to his shop also. This is a very dangerous situation, I've had to call 911 several times to provide safety while on the side of the road. My car has only 72k and is in excellent condition. I have always maintenance the vehicle since purchasing it in 2014.....I need some help with

NHTSA complaint 11702102, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
When accelerating from a stop vehicle does not move, with gas pedal to the floor will slowly advance or stall. Has a battery drain somewhere also.

NHTSA complaint 11685503. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:SENSOR
The installation of Intoxalock for safety has caused the car to completely lose power while driving and it is safety device. The device drains the battery and causes complete interruption of an operable vehicle. This puts my safety at risk and other motorists. The component has had diagnostics and continues to cause safety issues. There are no warning signs during operation of the vehicle. The devices are often faulty and showed be removed from the market.

NHTSA complaint 11666611. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The rear subframe has rusted through due to road salt and made the vehicle unsafe to drive

NHTSA complaint 11655786. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Murano

Model year Complaints Recalls Deaths
2025 21 2 —
2020 42 2 —
2019 42 1 —
2018 113 2 —
2017 107 3 —
2016 107 5 —
2015 202 5 —
2014 144 1 1
2013 72 1 —
2011 148 0 1
2010 189 0 —

Other 2012 Nissan models

Versa 486 Altima 425 Rogue 317 Sentra 180 Maxima 107 Quest 93 Juke 87 Frontier 78

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst