CSR

Nissan · NHTSA safety record

2020 Nissan Maxima

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

21

Complaints

2

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2020 Nissan Maxima have filed 21 safety complaints with NHTSA between January 2020 and May 2026. The most complained-about system is forward collision avoidance, named in 4 of them (19%). The typical failure was reported at 16,648 miles, the median across the 6 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

VISIBILITY:GLASS, SIDE/REAR

20V570000 · September 22, 2020

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
The risk
Rear window glass that separates from the vehicle can increase the risk of a crash.
The remedy
Nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began November 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC752.

Nissan North America, Inc. · up to 150 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 21.

FORWARD COLLISION AVOIDANCE 4 19%
STRUCTURE 4 19%
AIR BAGS 2 10%
BACK OVER PREVENTION 2 10%
ELECTRICAL SYSTEM 2 10%
LATCHES/LOCKS/LINKAGES 2 10%
POWER TRAIN 2 10%
SERVICE BRAKES 2 10%
UNKNOWN OR OTHER 2 10%
ENGINE 1 5%
FUEL/PROPULSION SYSTEM 1 5%
LANE DEPARTURE 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2024 at 6.

2020 2024 2026
2020 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

1 injured · crash · towed

Was at a four way stop. Other driver pulled out in front of me and I tried to not hit their vehicle but couldn’t avoid it. I was going around 15 miles per hour. The air bag discharged so hard it broke my windshield and injured my head, neck and lower back.

NHTSA complaint 11492104. Filed by an owner and not verified by NHTSA or by us.

AIR BAGS:SENSOR:FRONTAL IMPACT

crash · 25,000 miles

The contact owns a 2020 Nissan Maxima. The contact stated the collision sensor system on the vehicle was malfunctioning, causing the vehicle to brake on its own while reversing in parallel parking. The contact stated the vehicle would always make buzzing sounds while parking. The contact stated while he was reversing out of a parking space on a hill, the vehicle inadvertently stopped, causing him to hit the vehicle in front of him. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 25,000.

NHTSA complaint 11434284. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 106,000 miles

The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked before stalling in the middle of the road. No warning lights were illuminated. The Police were called to block traffic. The vehicle was towed. The tow truck driver had issues while attempting to tow the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The contact stated that on a separate occasion, the vehicle failed to start. The contact would turn on the engine, and several minutes later, the vehicle stalled. The failure had occurred on several

NHTSA complaint 11682977, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
2020 Nissan Maxima SR is experiencing CVT transmission issues that appear substantially similar to the defects described in the Nissan CVT Martinez Class Action involving prior Nissan model years.

NHTSA complaint 11740781. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: WARNINGS
When I start driving the front collision light comes on and off and then they'll stay on

NHTSA complaint 11663524. Filed by an owner and not verified by NHTSA or by us.

STEERING
Nissan dealership said the front control arms are cracking and recommended having them replaced.

NHTSA complaint 11645171. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Forward collision warning turns on about 20 seconds after the car starts. There was no accident or obstructions to the sensors, this apperas to just be equipment failure on a car with only 30k miles on it.

NHTSA complaint 11611910. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The sunroof inexplicably blew out while driving on a 3-lane interstate normally taken to work every day in the morning, windows were up. This movable portion of the sunroof is part of the panoramic sun roof. The sun shade was open, it is normally left open. Some small pieces of the glass fell onto me and seats but most was sucked up and away from the car. Thankfully, no glass hit me in the face and no cars were around me. I have rear cam footage of the glass flying out behind the car. Front footage shows nothing hit the car, no one was near enough to suspect otherwise. A picture is attached of what is left.

NHTSA complaint 11584583. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Maxima

Model year Complaints Recalls Deaths
2019 18 1
2018 36 2
2017 103 4
2016 142 8
2014 95 0
2013 62 0
2012 107 0
2011 106 0
2010 275 1

Other 2020 Nissan models

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst