Every safety complaint, recall and defect investigation the US government
holds on this vehicle.
Owners have filed 152 safety complaints
about the 2020 Nissan Rogue with the US government. Of those, 9 describe a crash, 7 mention a fire, 6 people were injured and no death is recorded. One recall campaign is open against it, covering the electrical system.
The most complained-about system is forward collision avoidance,
named in 56 complaints, 37% of the total.
The typical failure was reported at 9,200 miles,
the median across the 52
complaints that gave
an odometer reading.
Compiled from NHTSA's complaint, recall and investigation files
· Covers January 2020 to September 2026 · How this is counted
What is on file
152 complaints on file
152
Complaints
9
Describe a crash
7
Mention fire
6
People injured
0
Deaths
A complaint is an unverified account by the person who filed it, not a
finding of fault. One complaint is one ODI number, which is how NHTSA counts
them.
Complaints rose 37% year on year: 26 in the twelve months to 2026-Q2, against 19 in the twelve before.
A recall is the manufacturer conceding a defect, and the repair is free.
Whether one covers your particular car is a question only its VIN can
answer, because a campaign covers a production range rather than a
model year.
Which system owners named
Complaints naming each system
FORWARD COLLISION AVOIDANCE 56 · 37%
56 37%
UNKNOWN OR OTHER 36 · 24%
36 24%
ELECTRICAL SYSTEM 32 · 21%
32 21%
SERVICE BRAKES 32 · 21%
32 21%
SEATS 10 · 7%
10 7%
AIR BAGS 8 · 5%
8 5%
ENGINE 8 · 5%
8 5%
STRUCTURE 8 · 5%
8 5%
SUSPENSION 7 · 5%
7 5%
VEHICLE SPEED CONTROL 6 · 4%
6 4%
EXTERIOR LIGHTING 4 · 3%
4 3%
POWER TRAIN 4 · 3%
4 3%
02346
Red marks a system with a recall campaign against it.
One complaint can name several systems, so these add up to more than 152.
When the complaints arrived
By the year NHTSA received them
By the year NHTSA received them, which is not the year the failures
happened. They peaked in 2021 at 31.
36 27 18 9
202020212021222022232023242024252025262026
This is the year the complaint was filed, not the year the failure
happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.
Crash test ratings
NHTSA New Car Assessment Program
NHTSA crashes a car into a barrier and a pole and measures what
happens to the dummies inside. This is what it awarded the 2020 Nissan ROGUE, and it is a separate
question from what owners report going wrong later.
Test
SUV AWD
SUV FWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover
16.4%
16.9%
Stability control standard Forward collision warning standard Lane departure warning standard
A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed.
A dash means NHTSA did not rate that test for this vehicle.
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
The risk
Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
The remedy
Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.
Nissan North America, Inc. · up to 712,458 vehicles across all model years covered
In owners’ own words
Quoted from the complaint file
Quoted from NHTSA's complaint file. These are unverified accounts by the
people who filed them, not findings of fault.
AIR BAGS
3 injured · towed · 40,000 miles
The contact owns a 2020 Nissan Rogue. The contact stated that while driving at 55 MPH, a 2006 Harley Davidson Dyna Glide Custom motorcycle crossed the center line and crashed head-on into her vehicle. There were no warning lights illuminated. The driver-side skirt air bag was deployed. The driver sustained concussions, burns, shoulder, a back pain, and bruises. The front passenger was her son who sustained bruises from his shoulder to his buttocks and has PTSD and anxiety. The rear passenger, her daughter, sustained bruises to her body and has anxiety and PTSD. All three occupants were provided medical attention. The vehicle was towed to a tow lot. A police report was filed. There was no …
NHTSA complaint 11583856, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
1 injured · fire · towed · 27,000 miles
The contact owned a 2020 Nissan Rogue. The contact stated while driving approximately 20 MPH during rush hour traffic, the contact became aware of a chemical odor, and within seconds there was black smoke entering the cabin of the vehicle. The contact immediately pulled over and there were flames coming from under the hood. The contact stated that there was a MIL warning light illuminated after the flames started. The contact was locked and trapped inside the burning vehicle. The contact was frantically trying to roll the windows down because the vehicle failed to turn off. The contact was then able to roll the rear driver’s side window down and a bystander was able enter into the rear …
NHTSA complaint 11704685, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
1 injured · fire
USB port in console caught fire while vehicle was parked total loss
NHTSA complaint 11490800. Filed by an owner and not verified by NHTSA or by us.
TL* THE CONTACT OWNS A 2020 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 - 20 MPH WHEN SUDDENLY THE VEHICLE'S BRAKE ASSIST ACTIVATED CAUSING THE VEHICLE TO COME TO A STOP AS IF THE BRAKES WERE INTENTIONALLY STOPPED BUT THEY WERE NOT. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT A STOP SIGN WHEN THE VEHICLE SUDDENLY STOPPED CAUSING THEM TO BE REAR ENDED. A POLICE REPORT WAS FILED. NO AIR BAGS DEPLOYED. THE CONTACT RECEIVED INJURIES TO THEIR BACK. MEDICAL ATTENTION WAS NEEDED. THE VEHICLE HAD NOT BEEN TOWED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE SUDDENLY STOPPED. THE FAILURE OCCURRED A FOURTH TIME. THE CONTACT STATED THEY …
NHTSA complaint 11375633, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ENGINE
fire
On Thursday, XXX at 14:44 pm while driving on route 202 in [XXX], the car made a loud popping sound from under the hood, followed by other metallic sounds, then all dashboard warning indicator lights flashed & the accelerator stoped working. As the car was being steered to the shoulder, a huge plume of black smoke rose from under the hood followed by a roaring fire 🔥 from under the hood. As per our written correspondence to USAA, Our insurance company is conducting a forensic cause/analysis. We have no definitive causation determination as of this writing. The car is available for inspection at the police private towing facility. The police & fire department closed route 202 to battle the …
NHTSA complaint 11767754, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
While trying to get into my vehicle my door wouldn't open. I had to open it manually with my key. Once inside, I noticed the door locks Also wouldn't lock or unlock my driver's side door. After searching into this, I fear if I dont manually lock it while in use (driving) my car door can fly open.
NHTSA complaint 11763170. Filed by an owner and not verified by NHTSA or by us.
SERVICE BRAKES
My front and back auto collision breaking sensor keeps going off as if something is in front of me. It’s not in the back as well. Also will indicate on my dash that there is a vehicle following me too far fast or too close and there will be nothing behind me. This is very scary when I first started happening. I looked it up online and a lot of vehicles are having problems with this as well as the break, actually stopping and not being able to release as a mother that travels with three children daily and take care of patients in my vehicle. This is very concerning. on the form it only allows you to give one pacific date but this is an ongoing issue. I would say on average. I see this sensor …
NHTSA complaint 11762518, quoted in part. Filed by an owner and not verified by NHTSA or by us.
ELECTRICAL SYSTEM
Vehicle Information: 2020 Nissan Rogue Component: Structure/Doors Latch/Lock/Linkage Description of Incident: I am writing to report a serious safety defect regarding the front door lock actuators on my 2020 Nissan Rogue. Without warning, the front door lock actuator(s) completely failed, rendering the electronic locking and unlocking mechanism useless.This is a critical safety hazard. When the actuator fails, the door can become jammed and I cannot lock my front doors. In an emergency situation or a motor vehicle accident, first responders would not be able to open the doors from the outside, and occupants would be trapped inside due to this component failure. In safety situations I am …
NHTSA complaint 11760422, quoted in part. Filed by an owner and not verified by NHTSA or by us.
Drivers seat, unsafe movement wall car in motion, and when applying Brake. Seat lever at times constantly drains battery rear and forward motion sensor applies brakes when nothing obstructing rear seat belts have made it difficult to either secure or unsecure passengers door locks on driver side need to go around through passenger to unlock. We have taken in the gate to be fixed because the rear gate hatch comes down on its own so many issues with this vehicle. There are documentations at the dealership with service advisor in capital Auto Mall Parkway, Nissan. San Jose, California.
NHTSA complaint 11760500. Filed by an owner and not verified by NHTSA or by us.
STRUCTURE:BODY
The door lock actuator no longer reliably locks or unlocks the driver's door.
NHTSA complaint 11736592. Filed by an owner and not verified by NHTSA or by us.
If this is your car and a dealer keeps failing to fix it, your state's
lemon law may require the manufacturer to replace it or buy it back. How
many repair attempts it takes, and how long you have to file, is set by
the state you bought in and by nothing on this page.
Complaints: NHTSA's ODI
complaint file, published October 2, 2026. One
complaint is one ODI number, which is how NHTSA counts them.
Recalls: NHTSA's recall
campaign API, newest campaign on this vehicle filed February 16, 2023.
Investigations: NHTSA's ODI
investigation file, published October 2, 2026.
A complaint is one owner's account and has not been verified by NHTSA or by
us. A vehicle with more complaints is not necessarily worse: models that
sold in larger numbers collect more of them. How this is counted.
G
Compiled and maintained by guarledes Independent developer and analyst