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Nissan · NHTSA safety record

2020 Nissan Rogue

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

147

Complaints

9

Crashes

6

Fires

6

Injuries

0

Deaths

Owners of the 2020 Nissan Rogue have filed 147 safety complaints with NHTSA between January 2020 and May 2026. The most complained-about system is forward collision avoidance, named in 54 of them (37%). The typical failure was reported at 9,200 miles, the median across the 52 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

23V093000 · February 16, 2023

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.
The risk
Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.
The remedy
Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R22C5.

Nissan North America, Inc. · up to 712,458 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 147.

FORWARD COLLISION AVOIDANCE 54 37%
UNKNOWN OR OTHER 35 24%
SERVICE BRAKES 31 21%
ELECTRICAL SYSTEM 28 19%
SEATS 9 6%
AIR BAGS 8 5%
ENGINE 7 5%
STRUCTURE 7 5%
SUSPENSION 7 5%
VEHICLE SPEED CONTROL 6 4%
EXTERIOR LIGHTING 4 3%
POWER TRAIN 4 3%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2021 at 31.

2020 2021 2026
2020 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

AIR BAGS

3 injured · towed · 40,000 miles

The contact owns a 2020 Nissan Rogue. The contact stated that while driving at 55 MPH, a 2006 Harley Davidson Dyna Glide Custom motorcycle crossed the center line and crashed head-on into her vehicle. There were no warning lights illuminated. The driver-side skirt air bag was deployed. The driver sustained concussions, burns, shoulder, a back pain, and bruises. The front passenger was her son who sustained bruises from his shoulder to his buttocks and has PTSD and anxiety. The rear passenger, her daughter, sustained bruises to her body and has anxiety and PTSD. All three occupants were provided medical attention. The vehicle was towed to a tow lot. A police report was filed. There was no

NHTSA complaint 11583856, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE

1 injured · fire · towed · 27,000 miles

The contact owned a 2020 Nissan Rogue. The contact stated while driving approximately 20 MPH during rush hour traffic, the contact became aware of a chemical odor, and within seconds there was black smoke entering the cabin of the vehicle. The contact immediately pulled over and there were flames coming from under the hood. The contact stated that there was a MIL warning light illuminated after the flames started. The contact was locked and trapped inside the burning vehicle. The contact was frantically trying to roll the windows down because the vehicle failed to turn off. The contact was then able to roll the rear driver’s side window down and a bystander was able enter into the rear

NHTSA complaint 11704685, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

1 injured · fire

USB port in console caught fire while vehicle was parked total loss

NHTSA complaint 11490800. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

1 injured · crash · 5,000 miles

TL* THE CONTACT OWNS A 2020 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 - 20 MPH WHEN SUDDENLY THE VEHICLE'S BRAKE ASSIST ACTIVATED CAUSING THE VEHICLE TO COME TO A STOP AS IF THE BRAKES WERE INTENTIONALLY STOPPED BUT THEY WERE NOT. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT A STOP SIGN WHEN THE VEHICLE SUDDENLY STOPPED CAUSING THEM TO BE REAR ENDED. A POLICE REPORT WAS FILED. NO AIR BAGS DEPLOYED. THE CONTACT RECEIVED INJURIES TO THEIR BACK. MEDICAL ATTENTION WAS NEEDED. THE VEHICLE HAD NOT BEEN TOWED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH WHEN THE VEHICLE SUDDENLY STOPPED. THE FAILURE OCCURRED A FOURTH TIME. THE CONTACT STATED THEY

NHTSA complaint 11375633, quoted in part. Filed by an owner and not verified by NHTSA or by us.

STRUCTURE:BODY
The door lock actuator no longer reliably locks or unlocks the driver's door.

NHTSA complaint 11736592. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Driver's side door locks intermittently will not lock or unlock with button or intelli key fob. Requiring to use manual key inside intelli key to unlock/lock car or manual inside lock itself. Multiple people have filed complaints about this. There is even a class action lawsuit. Something should be done to force Nissan to do a recall instead of saying we can fix it for $700. I understand that some may not see this as a specific safety issue but when coming to your car in a dark parking lot and having to search for the key to manually unlock it, feels a little like a safety issue to me. Thank you for your time.

NHTSA complaint 11734239. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The front passenger door lock does not fully engage or disengage with the key fob or when putting the car in park. The lever must be maually controls by hand to unlock or lock the door.0

NHTSA complaint 11730252. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM

fire

The 2020 Nissan rogue as I was driving, started smoking, then stalled. I immediately got out and popped the hood and there was flames everywhere. Entire engine bay burned. I saved the car from burning completely by dumping water. As I was in a national forest, that is very acceptable to wildfires. Fire department and fire investigator came out. Fire investigator said it was of his opinion that it started on the passenger side, electric cooling fan for the radiator. Which I agree after looking at the aftermath and noticing where to fire was coming from as I was putting it out.

NHTSA complaint 11730273. Filed by an owner and not verified by NHTSA or by us.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Today when we attempted to back out of our driveway, the ABS came on unexpectedly and stopped the vehicle for no reason (spilling my hot coffee in my lap). I set the parking brake and got out of the car and walked around the back but there was no obstacle in the way or under the vehicle. I got back in, tried again and it locked up again. I then backed up the rest of the way, shifted to drive and drove it for a few minutes without incident. About 1/2 hour later, my wife experienced the exact same thing backing out of the driveway. Recently, the vehicle was struck in the rear corner (passenger side) and was repaired with no apparant issues by a professional body repair shop. I can see this is

NHTSA complaint 11729612, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SEATS
Driver Seat moves forward when brakes are applied - yes the seat and vehicle can be available anytime for inspection. When ever the brakes are applied the driver seat moves towards the steering wheel and windshield. I am concerned the seat will fail altogether and slam me into the windshield and steering wheel. It is not locked into place or something else is failing. Jeff Wyler Dealership in Fairfield Ohio provide an estimate of $2400 to replace the railings. I see this issue is occurring with other 2020 Rogues according to the internet. There is a recall for the 2021, 2022 and 2023 models for the issue. No lights or warnings on now or prior. We bought the vehcile used from a dealer in Nov

NHTSA complaint 11726698, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Rogue

Model year Complaints Recalls Deaths
2026 33 2 —
2025 173 3 —
2024 184 4 —
2023 685 6 —
2022 227 6 —
2021 278 10 —
2019 333 3 —
2018 665 3 —
2017 595 5 —
2016 537 7 3
2015 549 9 —
2014 434 10 —
2013 607 1 1
2012 317 2 —
2011 362 2 —
2010 282 2 —

Other 2020 Nissan models

Sentra 204 Leaf 161 Altima 157 Kicks 93 Versa 64 Pathfinder 47 Murano 42 Rogue Sport 38

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst