CSR

Nissan · NHTSA safety record

2020 Nissan Altima

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

157

Complaints

15

Crashes

5

Fires

13

Injuries

1

Deaths

Owners of the 2020 Nissan Altima have filed 157 safety complaints with NHTSA between January 2020 and August 2026. The most complained-about system is the electrical system, named in 42 of them (27%). The typical failure was reported at 13,700 miles, the median across the 28 complaints that gave an odometer reading.

Complaints more than doubled year on year: 42 in the twelve months to 2026-Q1, against 21 in the twelve before.

NHTSA has issued 6 recalls covering this vehicle. A further 1 defect investigation is open and unresolved.

Recalls (6)

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

25V437000 · June 27, 2025

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
The risk
Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
The remedy
Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

Nissan North America, Inc. · up to 443,899 vehicles across all model years covered

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

23V628000 · September 8, 2023

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.

Nissan North America, Inc. · up to 153,376 vehicles across all model years covered

TIRES

21V169000 · March 11, 2021

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 Altima and 2018-2021 Titan vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
The risk
Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
The remedy
Nissan will notify owners, and dealers will inspect the tires, and replace them as necessary, free of charge. Owner notification letters were mailed on May 11, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC798.

Nissan North America, Inc. · up to 36,141 vehicles across all model years covered

STEERING:LINKAGES:TIE ROD ASSEMBLY

21V138000 · March 4, 2021

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Altima vehicles. The tie rod ball joint fastener was not tightened properly, which could result in the tie rod ball joint detaching from the steering knuckle.
The risk
A detached tie rod ball joint can cause a loss of steering control, and increase the risk of a crash.
The remedy
Nissan will notify owners, and dealers will tighten the left and right-side tie rod ball joint fasteners, or install new fasteners as necessary, free of charge. The began March 31, 2021. Owners may contact Nissan customer service at 1-800-867-7769. Nissan's number for this recall is PC795.

Nissan North America, Inc. · up to 2,407 vehicles across all model years covered

TIRES

20V685000 · November 5, 2020

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima S grade vehicles equipped with Continental ProContact TX tires, size 215/60 R16 H, with TIN date code 3320 and Mold ID S-419149. The tires may have been over cured.
The risk
Over cured tires can result in a sidewall break causing a sudden loss of air or the tread separating from the tire. Both conditions increase the risk of a crash.
The remedy
Nissan will notify owners, and dealers will inspect the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began December 10, 2020. Owners may contact Nissan customer service at 1-800-8677669. Nissan's number for this recall is PC765.

Nissan North America, Inc. · up to 2,214 vehicles across all model years covered

VISIBILITY:GLASS, SIDE/REAR

20V570000 · September 22, 2020

The defect
Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
The risk
Rear window glass that separates from the vehicle can increase the risk of a crash.
The remedy
Nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began November 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC752.

Nissan North America, Inc. · up to 150 vehicles across all model years covered

Defect investigations (2)

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Complete loss of motive power due to engine failure

PE23023

Closed preliminary evaluation · opened December 13, 2023 · closed July 18, 2025

the engine, the engine and its cooling

On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure.  The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash.  Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect.  When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles.  In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine.  Based on the information included with the early warning report, the fire can be directly related to the alleged defect.   A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components.  In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Hertz/Vehicles Rented with Open Recalls

AQ22003

Still open audit query · opened December 16, 2022

the latches, locks and linkages

NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall repairs. Accordingly, we are opening this audit query to seek additional information concerning this issue.

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 157.

ELECTRICAL SYSTEM 42 27%
UNKNOWN OR OTHER 35 22%
ENGINE 33 21%
FORWARD COLLISION AVOIDANCE 28 18%
POWER TRAIN 17 11%
SERVICE BRAKES 17 11%
STEERING 13 8%
VISIBILITY/WIPER 10 6%
AIR BAGS 8 5%
FUEL/PROPULSION SYSTEM 7 4%
STRUCTURE 6 4%
WHEELS 6 4%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2025 at 37.

2020 2025 2026
2020 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 death · 1 injured · fire

Caught on fire, burst into flames within minutes of seeing smoke. My son barely got out before it blew up. His dog in the backseat unfortunately didn’t make it out. Would like investigation on what could have caused this. Before someone else loses theryre life

NHTSA complaint 11505666. Filed by an owner and not verified by NHTSA or by us.

SEATS

4 injured · crash · towed · 15,000 miles

I WAS IN A NISSAN ALTIMA WITH THREE PASSENGERS, TWO IN THE BACK SEATS AND ONE IN THE FRONT SEAT. WHEN IN THE PROCESS OF TURNING LEFT SOMEONE CRASHED INTO THE REAR OF MY VEHICLE. BOTH THE FRONT SEATS BROKE AT THE HINGE PUSHING THE SEATS BACK INTO THE BACKSEAT PASSENGERS. THIS RESULTED IN MINOR INJURIES TO THEM; SCRAPS ON LEG AND HEAD, BLOODY NOSE AND BRUISED TEETH. IF THE SEATS HAD NOT FAILED, THESE MINOR INJURIES WOULD NOT HAVE OCCURED. IT IS ALSO UNCLEAR HOW NECK ISSUES ON THE DRIVER AND PASSENGERS WERE EXACERBATED. MY VEHICLE WAS MOVING SLOW AND WAS NOT YET AT A FULL STOP. IT WAS ON A RURAL TWO LANE ROAD. THE SPEED LIMIT WAS 50 MPH.*DT

NHTSA complaint 11364267. Filed by an owner and not verified by NHTSA or by us.

SEAT BELTS

2 injured · crash · towed

My vehicle was in a car accident and during the impact my seat belt came undone

NHTSA complaint 11719843. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM:SEAT HEATER:WIRING HARNESS

1 injured · fire · 55,000 miles

The contact owns a 2020 Nissan Altima. The contact stated while the vehicle was at a standstill in a parking lot and using the seat heater for approximately 30 minutes, the front driverside seat heater caught fire. The contact extinguished the fire with bottles of water he had available. The contact sustained superficial burns on his lower back and continues to have trouble breathing but hasn't sought medical attention. The contact drove to the nearest fire department but was under construction and was unable to file any fire report. The contact also stated later on that day he drove to a police department and filed a police report. The vehicle was not diagnosed or repaired. A dealer was

NHTSA complaint 11525646, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE AND ENGINE COOLING
The contact owns a 2020 Nissan Altima. The contact stated that while driving at an undisclosed speed, the message "Engine Malfunction" was displayed. Additionally, the vehicle experienced excessive coolant consumption and the engine overheated. The vehicle was taken to an independent mechanic, where the thermostat was replaced; however, the failure recurred and worsened. The vehicle was returned to an independent mechanic, where it was diagnosed with a cooling system and head gasket failure. The dealer was contacted and provided with the diagnostic trouble codes, and the dealer recommended an engine replacement. The vehicle was not repaired and remained parked at the residence for two

NHTSA complaint 11756811, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
I currently own a 2020 Nissan Altima with 49,186 miles and I am reporting a recurring power door lock failure. This vehicle was inspected at the Nissan of Cumming location this morning to confirm the issue. Three of the passenger-side door lock actuators have failed within a short period of time. The two rear door locks stopped working at the same time, and approximately two weeks later the front passenger door lock also stopped working. The driver's door has started to not unlock when turning the car off where it normally did up until recently. The affected doors do not respond to the interior power lock/unlock buttons or the key fob. When attempting to lock or unlock the doors

NHTSA complaint 11753776, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
When I am driving my car randomly states check engine and makes a beeping noise and then the engine starts to make some type of combustion noise and then slows down and then turns off.

NHTSA complaint 11752874. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Both passenger-side and driver's side rear door lock mechanisms ceased working. They do not work when attempting to lock/unlock the doors from the inside controls in the front seat. These doors also do not lock/unlock when using the remote key fob either. Both rear doors have to be lock/unlocked manually from the inside of the door.

NHTSA complaint 11751528. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The warming lights for different items come on at random. Examples :Low washer fluid, gas cap open, speedometer digital speed not showing.

NHTSA complaint 11750677. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

120,000 miles

The contact owns a 2020 Nissan Altima. The contact stated that the auto-braking system unexpectedly activated, and there was a grinding sound coming from the brakes; however, the vehicle failed to stop as needed. The ABS warning light was illuminated. While driving approximately 60 MPH, the brakes suddenly activated, and the instrument panel illuminated with a vertical yellow light. The vehicle was pulled over to the side of the road and waited for a while before restarting the vehicle to continue driving. The failure reoccurred the following morning while driving 35 MPH. There was no warning light illuminated. The vehicle was pulled over, turned off, and restarted to continue driving. The

NHTSA complaint 11750330, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Nissan Altima

Model year Complaints Recalls Deaths
2024 41 1
2022 30 0
2021 69 2
2019 227 7
2018 224 2
2017 390 3
2016 552 4 1
2015 947 10
2014 1,113 8 1
2013 2,307 12 1
2012 425 4
2011 241 1
2010 380 3

Other 2020 Nissan models

Every Nissan on this site — 200 vehicles, 319 recall campaigns and 5 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst