2019 Cadillac XT4

The defect

General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.

The risk

Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.

The remedy

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .

General Motors, LLC · up to 10,199 vehicles across all model years covered

The defect

General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.

The risk

An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.

The remedy

Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.

General Motors, LLC · up to 402 vehicles across all model years covered

The defect

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

The risk

Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

The remedy

GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

General Motors LLC · up to 194,105 vehicles across all model years covered

crash · towed · 17,170 miles

I WAS LEAVING CHURCH AS I EXIT DRIVE WAY GOT ON ROAD AND WHEN I GOT TO DEAD END STREET TO TURN WENT TO BRAKE THE BRAKES DIDN'T WORK I PRESS THE BRAKES ALL WAY TO THE FLOOR END UP IN THE DITCH BECAUSE I COULD NOT STOP THE CAR

NHTSA complaint 11301885. Filed by an owner and not verified by NHTSA or by us.

I took my suv in for diagnostics to a certified GM dealership at least twice while still under warranty. The check engine light was on, the car was behaving abnormally as well as making unusual concerning noises. The dealership sent me away saying no codes showed up and they couldn’t find a problem.The light would come on and off sporadically. I took screen shots of my dashboard every time the light came on. Within months of my warranty expiring xI was traveling to IL 1.5 hours from home on I-90 during heavy traffic. Suddenly the dashboard provided extensive messages ex: engine overheating, idle engine, etc and I could not get the rpm’s over 68, then 65; then 60; then 58 etc. I pulled over …

NHTSA complaint 11748115, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Recently went to my local Sewell dealership for my routine oil change. With an oil change they do a complimentary multipoint inspection. During the inspection they noticed that my camshaft carrier was leaking and needed to be resealed. The resealing of the camshaft carrier would be around $4,000. I don’t have that kind of money laying around especially in this economy. I just got a new place and I can’t Afford to spend $4,0000 right now. I did some research online and apparently this is a common issue with Cadillac cars. I reached out to other Cadillac owners and they advised me to submit a complaint with the NTHSA due to the frequency of this issue across Cadillac cars. Will there be some …

NHTSA complaint 11738927, quoted in part. Filed by an owner and not verified by NHTSA or by us.

I took my car is for service at the Cadillac dealership and they stated there was an oil leak from the camshaft carrier. When I asked more questions they stated it was a fairly common problem with the XT4 and a few other models where there was a faulty seal at the "T-joint" (cam carrier T-joint). My car is no longer under warranty, but had under 26000 miles at the time. There were no warnings or symptoms. I would not have not if the dealer had not told me. The cost was estimated at $3254.45. If this is a common problem, why isn't there a recall?

NHTSA complaint 11725277. Filed by an owner and not verified by NHTSA or by us.

During oil change Cadillac mechanic noted camshaft oil seal leak. Video was provided. Mileage on car is 51,534 at that time. I feel that this is too premature and repair requires pulling the engine. Very expensive. Quote was $4,597

NHTSA complaint 11709711. Filed by an owner and not verified by NHTSA or by us.

At around 17,000 miles the timing chain tensioner went bad. At cold start up you could hear the timing chain hitting the 'guide' until the oil pressure built up and provided enough tension. I was covered by an aftermarket warranty - which paid all the labor ($1700). I had to pay a $100 deductible -along for the parts ($300). I feel that this should be looked into and Cadillac should replace any tensioner that might be defective- since this could cause catastrophic engine failure. If you check - it does appear the 'new tensioner' part number is a revision- indicating Cadillac probably knows the old part number was defective!

NHTSA complaint 11697406. Filed by an owner and not verified by NHTSA or by us.

The passenger side DRL/turn signal is dim causing the vehicle visability to be reduced and other drivers unable to see turn indications, increasing the risk of crash. The design of the unit places undue heat near the circuit board causing the unit to fail. The driver's side does not have this issue. This is a known issue with many post on forums on it.

NHTSA complaint 11693817. Filed by an owner and not verified by NHTSA or by us.