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Freightliner · NHTSA safety record

2019 Freightliner M2 Business Class

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 8 safety complaints about the 2019 Freightliner M2 Business Class with the US government. Of those, no death is recorded. 3 recall campaigns are open against it, covering the power train and the air brakes.

Compiled from NHTSA's complaint, recall and investigation files · Covers May 2024 to May 2024 · How this is counted

What is on file

8 complaints on file

8

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
UNKNOWN OR OTHER 8 · 100%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 8.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2019 Freightliner M2 Business Class. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

POWER TRAIN

21V392000 · May 26, 2021

The defect
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner eBusiness Class M2 vehicles equipped with 14Xe ePowertrains. The stator assembly wires may have been insufficiently crimped, causing high resistance, overheating, and preventing the high voltage system from starting.
The risk
A loss of power to the system may cause a loss of drive power, increasing the risk of a crash.
The remedy
Dealers will replace the motor stator, free of charge. All units were remedied by July 13, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-889.

Daimler Trucks North America, LLC · up to 8 vehicles across all model years covered

SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK

19V370000 · May 14, 2019

The defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
The risk
An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
The remedy
DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.

Daimler Trucks North America LLC · up to 741 vehicles across all model years covered

SERVICE BRAKES, AIR:DISC

19V367000 · May 14, 2019

The defect
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, Business Class M2, Cascadia, Western Star 5700, and FCCC XC Chassis vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
The risk
Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
The remedy
DTNA will notify the owners and affected vehicle manufacturers, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall is expected to begin July 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.

Daimler Trucks North America LLC · up to 253 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER
DEF header failure. This is an emissions issue and it disables the truck when it fails.

NHTSA complaint 11586742. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

NHTSA complaint 11586751. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

NHTSA complaint 11586753. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

NHTSA complaint 11586764. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

NHTSA complaint 11586767. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS

NHTSA complaint 11586781. Filed by an owner and not verified by NHTSA or by us.

Compare

Other 2019 Freightliner models

Cascadia 29

Complaints on file, same model year.

Every Freightliner on this site — 17 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst