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Harley-Davidson · NHTSA safety record

2019 Harley-Davidson Flhtcutg

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

8

Complaints

3

Crashes

0

Fires

3

Injuries

2

Deaths

Owners of the 2019 Harley-Davidson Flhtcutg have filed 8 safety complaints with NHTSA between January 2020 and April 2025. The most complained-about system is the brakes, named in 2 of them (25%). The typical failure was reported at 7,056 miles, the median across the 4 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

EXTERIOR LIGHTING:BRAKE LIGHTS

22V781000 · October 18, 2022

The defect
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2022 Trike and CVO Trike and 2020-2022 Touring and CVO Touring motorcycles. Please refer to Addendum A for specific vehicle model details. Due to a software error, the brake lights may illuminate without the rider applying the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Unintended illumination of the brake lights may confuse other drivers, increasing the risk of a crash.
The remedy
Dealers will update the software on Touring and CVO Touring motorcycles. On Trike and CVO Trike motorcycles, a new pressure switch will also be installed. All repairs will be performed free of charge. Owner notification letters were mailed November 2, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0635.

Harley-Davidson Motor Company · up to 199,419 vehicles across all model years covered

TRACTION CONTROL SYSTEM

19V843000 · November 22, 2019

The defect
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2019-2020 FLHTCUTG, and FLRT Trike motorcycles. The Trike Traction Control System software may respond incorrectly to a faulty rear wheel speed signal by activating one of the rear brakes.
The risk
Unintended activation of one rear brake could lead to an unexpected change in vehicle direction which may increase the risk of a crash.
The remedy
Harley-Davidson has notified owners, and dealers will update the traction control system software, free of charge. The recall began December 2, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0175.

Harley-Davidson Motor Company · up to 12,624 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 8.

SERVICE BRAKES 2 25%
UNKNOWN OR OTHER 2 25%
ELECTRICAL SYSTEM 1 13%
EXTERIOR LIGHTING 1 13%
POWER TRAIN 1 13%
SERVICE BRAKES, AIR 1 13%
TRACTION CONTROL SYSTEM 1 13%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 3.

2020 2025
2020 to 2025

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

UNKNOWN OR OTHER

1 death · 1 injured · crash · towed

SEE ATTACHED LETTER. *TR

NHTSA complaint 11331036. Filed by an owner and not verified by NHTSA or by us.

TRACTION CONTROL SYSTEM

1 death · 1 injured · crash

2019 FLHTCUTG TRIKE. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRACTION CONTROL SOFTWARE. *LD THE CONSUMER'S ATTORNEY STATED THE VEHICLE WAS INVOLVED IN A CRASH, LEAVING THE OWNER IN CRITICAL CONDITION AND CAUSING THE DEATH OF THE PASSENGER. THE FIRST FAILURE OCCURRED TWO MONTHS AFTER PURCHASING THE VEHICLE. ON FEBRUARY 18, 2019, THE VEHICLE WAS INVOLVED IN A CRASH WHERE THE CONSUMER AND PASSENGER WERE EJECTED AND INJURED. THE BRAKES LOCKED UP CAUSING THE VEHICLE TO SWERVE INTO ONCOMING TRAFFIC. THE MANUFACTURER WAS NOTIFIED, BUT DENIED RESPONSIBILITY. *JS

NHTSA complaint 11339110. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

1 injured · crash · towed · 4,635 miles

The contact owned a 2019 Harley- Davidson FLHTCUTG. The contact stated that while riding approximately 75 mph, the motorcycle made a sudden and radical turn to the left. The contact was able to regain control of the steering but approximately thirty minutes later the motorcycle made a sudden and radical turn to the right causing the contact to lose control of the motorcycle and crash. No further information on the crash was available. During the crash, the contact sustained severe injuries which include fractured cervical and lumbar vertebras, fractured ribs, and head trauma. A police report was taken at the scene. The motorcycle was destroyed and towed away. The cause of the failure was

NHTSA complaint 11473532, quoted in part. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN

towed · 28,000 miles

The contact owns a 2019 Harley Davidson FLHTCUTG Tri-Glide Ultra Motorcycle. The contact stated that while depressing the reverse button, the motorcycle would not immediately shift into reverse. The motorcycle was towed to the local service center who diagnosed that the reverse motor was faulty and needed to be replaced. The reverse motor was replaced, and the vehicle was fixed. The manufacturer was not contacted. The failure mileage was 28,000.

NHTSA complaint 11582663. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Traction control warning lights comes on during drive. Shuts down abs braking and cruise control. Has been worked on by Harley Davidson technician multiple times but continues to be a problem.

NHTSA complaint 11656926. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
We purchased this motorcycle January 16th, 2023. On that day, we could not have possession of the bike because of the recall. It is now February 07, 2023, three weeks later and still the recall has not been resolved and we do not have possession of the bike. The recall is for the brake light staying on

NHTSA complaint 11506062. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

9,477 miles

The contact owns a 2019 Harley-Davidson FLHTCUTG Tri Glide Ultra motorcycle. The contact stated that while starting the motorcycle, the brake light was illuminated. The vehicle was hauled by trailer to the dealer and diagnosed that the brake sensor for the ABS was faulty however, the sensor part for the repair was on backorder. The vehicle was not repaired. The contact stated that the failure may be related to a software update that was performed on the traction control. The manufacturer was made aware of the failure. The failure mileage was 9,477.

NHTSA complaint 11426453. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Harley-Davidson Flhtcutg

Model year Complaints Recalls Deaths
2017 13 1 1
2011 9 1 1
2010 9 2 —

Every Harley-Davidson on this site — 32 vehicles, 96 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
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