2011 Harley-Davidson Flhtcutg

The defect

HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009-2012 TOURING, CVO TOURING AND TRIKE VEHICLES MANUFACTURED FROM JUNE 6, 2008, THROUGH SEPTEMBER 16, 2011. SEE THE ABOVE LIST FOR THE MODELS INCLUDED IN THE RECALL. THE REAR BRAKE LIGHT SWITCH MAY BE EXPOSED TO EXCESSIVE HEAT FROM THE EXHAUST SYSTEM.

The risk

THE EXCESSIVE HEAT MAY CAUSE THE SWITCH TO NOT ACTIVATE THE BRAKE LAMP OR ACTIVATE THE BRAKE LAMP WHEN NO BRAKE IS APPLIED AND/OR CAUSE A BRAKE FLUID LEAK AT THE BRAKE LIGHT SWITCH, AFFECTING REAR BRAKE PERFORMANCE. EITHER CONDITION MAY INCREASE THE RISK OF A CRASH.

The remedy

HARLEY-DAVIDSON WILL NOTIFY OWNERS, AND DEALERS WILL A INSTALL A REAR BRAKE LIGHT SWITCH KIT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 31, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

HARLEY-DAVIDSON MOTOR COMPANY · up to 250,757 vehicles across all model years covered

Closed preliminary evaluation · opened July 6, 2016 · closed April 23, 2018 · led to recall 18V076000

the hydraulic brakes

The Office of Defects Investigation (ODI) opened this investigation in July 2016 based on forty-three (43) Vehicle Owner Questionnaires (VOQ).During the course of this investigation ODI received a total of 145 VOQs related to the alleged defect on the subject motorcycles.Owners allege they experience a sudden and complete loss of brakes on one or both wheels.To better understand the cause of the braking issue on the subject motorcycles, ODI requested NHTSA's Vehicle Research and Test Center (VRTC) conduct inspections and testing of affected vehicle braking systems.Through its work, VRTC determined that deposits were forming on the valves in the Hydraulic Control Unit (HCU) of the Antilock Braking System (ABS). These deposits could prevent the proper function of the HCU and render the brakes ineffective.To understand why deposits were forming in the HCU, Harley Davidson completed an analysis of the Dow 460 brake fluid used as original equipment on the subject motorcycles and determined that it had stability issues if left in the brake system for an extended period of time.Harley Davidson found that if a brake fluid flush was not conducted as outlined in the owner?s manual for the motorcycles, and was left in the system for a period of time beyond their recommendation; deposits could form in the HCU.Through further testing, Harley Davidson identified an alternate, commercially available, brake fluid that did not have the same stability issues as the original fluid and could stop the proliferation of any current brake system deposits.ODI sent Information Request (IR) letters to Harley Davidson and Dow Chemical (the supplier of the brake fluid on the subject motorcycles) to collect information about the subject bikes and the alleged defect.Harley Davidson responded in full on Sept 30, 2016 and Dow responded with a confidential submission on October 25, 2017.ODI analyzed the information contained in both IR responses and concluded that motorcycles manufactured during Model Years (MY) 2008, 2009, 2010, and 2011 were failing at a rate greater than their peers.Based on this analysis and the brake fluid study conducted by Harley Davidson, a group of motorcycles was identified that were potentially affected by the instability of the original brake fluid.2008 marked the introduction of ABS on Harley Davidson motorcycles and a change in the Dow 460 brake fluid used in the 2012 MY vehicles provided the bases for the scope of the affected population.With recall action 18V-076 taken by Harley Davidson this investigation is closed as further use of agency resources does not appear to be warranted.The ODI reports cited above can be reviewed at: https://www.nhtsa.gov/ using the complaint identification numbers attached to this resume.

THE BRAKES SEEM TO BE LOCKED UP AT TIMES WHEN YOU PUT THE REVERSE DRIVE IN. YOU CAN STEP DOWN ON THE FOOT BRAKE, AND IT FREES UP. THIS TRIKE HAS LESS THAN 14000 MILES ON IT THE TRIKE IS A 2011 TRIGLIDE, AND IT IS NOW NOV 2015. THE PARK BRAKE IS ADJUSTED ALL THE WAY OUT, AND DOES NOT HOLD AT ALL. THE VEHICLE IS STATIONARY WITH THIS COMPLAINT.. MOST OF MY RIDING IS ALL HIGHWAY WITHOUT THE FREQUENT STOP, AND GO ALONG WITH THE VERY FEW USE OF THE BRAKES ON A 100 MILE TRIP. I MIGHT AD THAT I HAVE THE CRUISE SET AT 65 FOR THE FULL TRIP, AND THAT THE FUEL ECONOMY IS A FAR CRY FROM THE ADVERTISED MPG. IT'S FEW, AND FAR BETWEEN THAT I GET 30 MPG IN IDEAL RIDING CONDITIONS. THE BRAKE PADS SHOW A LOT …

NHTSA complaint 10795009, quoted in part. Filed by an owner and not verified by NHTSA or by us.

4,064 miles

DRIVING 70 MPH ON HIGHWAY PUT ON BRAKES TO EXIT AT OFFRAMP BIKE DIES COMPLETE SHUT OFF NO THROTTLE NO ANYTHING COAST TO STOP ON OFF RAMP BIKE WILL NOT START AT ALL TROUBLE CODE P1511 WHICH IS THE THROTTLE MANAGMENT SYSTEM IS DEAD 2ND TIME THIS HAS HAPPENED FIRST TIME WAS AT 30 MPH AFTER SITTING BIKE STATRTED AGAIN THIS IS HAPPING TO ALL EFI HARLEY DAVIDSONS SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS INJURED. *TR

NHTSA complaint 10521801. Filed by an owner and not verified by NHTSA or by us.

WHILE ON A RIDE WITH MY WIFE ON A COUNTY ROAD IN IDAHO I STARTED FEELING A VIBRATION. WITHIN 5 SEC. THE LEFT REAR TIRE OF MY HARLEY TRI-GLIDE CAME OFF CAUSING ME TO LOSE CONTROL. THE BIKE SLIDE INTO ON COMING TRAFFIC AND INTO A DITCH. THE TIRE TRAVELED APPOX. 50 YARDS DOWN THE ROAD BEFORE STOPPING. I HAD NEVER REMOVED THE TIRES SINCE I PURCHASED THE BIKE FROM THE LONE WOLF HARLEY DAVIDSON DEALER IN SPOKANE VALLEY WASHINGTON. WE HAVE RESEARCHED OTHER TRI-GLIDE OWNERS TO LEARN THAT THIS HAS HAPPENED TO OTHERS. I HAVE FILED A COMPLAINT WITH THE HARLEY DAVIDSON MANF. IN WEST CONN. (CASE#[XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA complaint 10482753. Filed by an owner and not verified by NHTSA or by us.

42 miles

TL* THE CONTACT OWNS A 2011 HARLEY DAVIDSON TRIKE FLHTCUTG. THE CONTACT STATED THAT WHILE DRIVING THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUSE BLOCK AND THE ELECTRICAL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 42.

NHTSA complaint 10473737. Filed by an owner and not verified by NHTSA or by us.