CSR

Harley-Davidson · NHTSA safety record

2011 Harley-Davidson Fltru

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

22

Complaints

0

Crashes

0

Fires

0

Injuries

0

Deaths

Owners of the 2011 Harley-Davidson Fltru have filed 22 safety complaints with NHTSA between February 2011 and August 2022. The most complained-about system is the steering, named in 7 of them (32%). The typical failure was reported at 6,550 miles, the median across the 17 complaints that gave an odometer reading.

NHTSA has issued 1 recall covering this vehicle.

Recalls (1)

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

11V506000 · October 19, 2011

The defect
HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2009-2012 TOURING, CVO TOURING AND TRIKE VEHICLES MANUFACTURED FROM JUNE 6, 2008, THROUGH SEPTEMBER 16, 2011. SEE THE ABOVE LIST FOR THE MODELS INCLUDED IN THE RECALL. THE REAR BRAKE LIGHT SWITCH MAY BE EXPOSED TO EXCESSIVE HEAT FROM THE EXHAUST SYSTEM.
The risk
THE EXCESSIVE HEAT MAY CAUSE THE SWITCH TO NOT ACTIVATE THE BRAKE LAMP OR ACTIVATE THE BRAKE LAMP WHEN NO BRAKE IS APPLIED AND/OR CAUSE A BRAKE FLUID LEAK AT THE BRAKE LIGHT SWITCH, AFFECTING REAR BRAKE PERFORMANCE. EITHER CONDITION MAY INCREASE THE RISK OF A CRASH.
The remedy
HARLEY-DAVIDSON WILL NOTIFY OWNERS, AND DEALERS WILL A INSTALL A REAR BRAKE LIGHT SWITCH KIT, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 31, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

HARLEY-DAVIDSON MOTOR COMPANY · up to 250,757 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 22.

STEERING 7 32%
SERVICE BRAKES 5 23%
SUSPENSION 3 14%
ELECTRICAL SYSTEM 2 9%
ENGINE 2 9%
TIRES 2 9%
WHEELS 2 9%
ENGINE AND ENGINE COOLING 1 5%
FUEL SYSTEM, GASOLINE 1 5%
SERVICE BRAKES, HYDRAULIC 1 5%
VEHICLE SPEED CONTROL 1 5%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2011 at 5.

2011 2022
2011 to 2022

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SERVICE BRAKES
riding down a hill i applied the brakes and come across some dirt on the road the anti lock brake activated so i did not skid about a half mile down the road was a stop sign when i applied therear brake again they did not work. There were no warning of the failure until i needed brakes,there were no warning lights before or after the failure . the ABS had to be replaced at a total cost of 1417.59 dollars . the brake system is now working fine after repair.

NHTSA complaint 11477993. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES, HYDRAULIC

31,000 miles

The contact owns a 2011 Harley-Davidson Road Glide Ultra (FLTRU). The contact stated while riding at undisclosed speeds and attempting to apply the front brakes, the motorcycle failed to respond. The contact stated that the brake lever seized during the failure. The vehicle was included in NHTSA Campaign Number: 18V076000 (Service Brakes, Hydraulic). The contact was informed that the brake fluid needed to be flushed. While the mechanic was flushing the brake fluid, the contact was informed that the brake module needed to be replaced as well for the vehicle to operate as designed. The contact was informed that replacing the brake module was not included in the recall repair. The manufacturer

NHTSA complaint 11456802, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
ABS Module goes bad and completely disables brakes Very dangerous. Got on my bike only to have a rock hard pedal with no brakes. Harley should fix this for free.

NHTSA complaint 11433448. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
THROTTLE BY WIRE IS NOT DEPENDABLE AND EXTREMELY UNSAFE . MY WIFE PURCHASED THE BIKE FOR ME IN 2011. I HAVE HAD ISSUES WITH NO THROTTLE RESPONSE WHILE NEGOTIATING INTERSECTIONS AND WHILE DRIVING AT HIGHWAY SPEED. I HAVE ALSO HAD ISSUES WITH UNCOMMANDED FULL THROTTLE. THIS HAS HAPPENED ON TEN DIFFERENT OCCASIONS . BIKE HAS BEEN IN FOR REPAIR OF THE TBW FIVE TIMES. IT IS CURRENTLY BACK IN SHOP FOR TBW ISSUES. TO DATE ECM, BATTTERY, TPS, ABS SENSORS, THROTTLE BODY HAVE BEEN REPLACED. OTHER RIDERS HAV HAD THE SAME ISSUES. I LOVE THE BIKE BUT NO LONGER FEEL SAFE RIDING IT NOT KNOWING HOW THE THROTTLE WILL RESPOND WITH THE NEXT TWIST. THE UNCOMMANDED FULL THROTTLE ISSUES WERE LUCKILY ALL WHILE

NHTSA complaint 11088332, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

41,000 miles

LOST COMPLETE CONTROL OF FRONT BRAKES. BRAKE LEVER IS FROZEN OPEN AND IS IMPOSSIBLE TO DEPRESS TO SLOW OR STOP THE MOTORCYCLE. AFTER MUCH TROUBLESHOOTING, REPLACING BRAKE PARTS AND BLEEDING BRAKES, I WAS INFORMED OF A HYDRAULIC CONTROL UNIT PATTERN OF FAILURE, THE SYMPTOMS OF WHICH EXACTLY DESCRIBE MY SITUATION. THE REAR BRAKES OPERATE NORMALLY. THIS VEHICLE HAS BEEN USED FOR RECREATIONAL RIDING AND OWNED BY ME SINCE NEW. I DISCOVERED THIS ISSUE WHEN PREPARING FOR THE 2017 RIDING SEASON AND HAVE NOT HAD A SAFE, FUNCTIONAL MOTORCYCLE THIS YEAR.

NHTSA complaint 11025189. Filed by an owner and not verified by NHTSA or by us.

SUSPENSION:FRONT:WHEEL BEARING

15,500 miles

TL* THE CONTACT OWNS A 2011 HARLEY-DAVIDSON FLTRU MOTORCYCLE. THE CONTACT STATED THAT THE FRONT OF THE MOTORCYCLE EMITTED A TICKING NOISE AND VIBRATED WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE ROAD SHOULDER AND FOUND THAT THE FRONT WHEEL COVER SEPARATED. THE MOTORCYCLE WAS TAKEN TO AN UNKNOWN DEALER FOR DIAGNOSTIC TESTING WHO STATED THAT THE FRONT WHEEL BEARING FAILED. THE MOTORCYCLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,500.

NHTSA complaint 11016547. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Harley-Davidson Fltru

Model year Complaints Recalls Deaths
2016 8 1

Other 2011 Harley-Davidson models

Every Harley-Davidson on this site — 32 vehicles, 96 recall campaigns and 0 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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