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Land Rover · NHTSA safety record

2020 Land Rover Range Rover Velar

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 16 safety complaints about the 2020 Land Rover Range Rover Velar with the US government. Of those, 1 person was injured and no death is recorded. 2 recall campaigns are open against it, covering the seat belts and the exterior lighting.

The most complained-about system is the electrical system, named in 6 complaints, 38% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers June 2020 to September 2026 · How this is counted

What is on file

16 complaints on file

16

Complaints

0

Describe a crash

0

Mention fire

1

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 6 · 38%
ENGINE 6 · 38%
UNKNOWN OR OTHER 4 · 25%
FUEL/PROPULSION SYSTEM 2 · 13%
EXTERIOR LIGHTING 1 · 6%
FORWARD COLLISION AVOIDANCE 1 · 6%
LANE DEPARTURE 1 · 6%
POWER TRAIN 1 · 6%
SEAT BELTS 1 · 6%
STEERING 1 · 6%
SUSPENSION 1 · 6%
TIRES 1 · 6%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 16.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 6.

8 6 4 2
20 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2020 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2020 Land Rover Range Rover Velar. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

2 on file

SEAT BELTS:FRONT:RETRACTOR

21V668000 · August 26, 2021

The defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021 Range Rover, 2022 Range Rover Sport, 2020-2021 Range Rover Velar, Discovery Sport, 2020-2022 Discovery, and Defender vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The remedy
Dealers will inspect and replace the seat belt assemblies as necessary, free of charge. Owner letters were mailed October 20, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N630.

Jaguar Land Rover North America, LLC · up to 32,687 vehicles across all model years covered

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

21V117000 · February 25, 2021

The defect
Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The driver may be unaware that the high beams are illuminated, reducing visibility for oncoming traffic, and increasing the risk of a crash.
The remedy
Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall began April 7, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N556.

Jaguar Land Rover North America, LLC · up to 26,805 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

1 injured · 110 miles

MY CHILD WAS TANGLED IN THE REAR SEAT BELT WHILE THE CAR WAS PARKED. EVERY TIME WE TRIED TO GET SOME EXTRA SLACK IN THE SEAT BELT IT WOULD CONTINUE TO GET TIGHTER AND SQUEEZE HER AROUND HER WAIST. THE SEAT BELT WOULD NOT RELEASE EVEN AFTER TURNING THE CAR OFF THE BELT CONTINUED TO STAY LOCKED AND ANY SLACK WOULD BE PULLED INTO THE CHAMBER TO PUT HER IN TIGHTER PAIN. THE ONLY WAY TO FREE HER FROM THE CAR WAS TO CUT THE SEAT BELT THIS IS CLEARLY A DEFECT IN THE SAFETY PORTION OF THE CAR.

NHTSA complaint 11376726. Filed by an owner and not verified by NHTSA or by us.

WHEELS
On XXX at approximately 17,900 miles, a tire on my 2020 Range Rover Velar exploded suddenly while my wife was driving on the highway at approximately 50 mph. The blowout displaced the axle. The vehicle was brought to a stop without a collision, and no injuries occurred. The vehicle was towed to Galpin Jaguar Land Rover in [XXX], where the tire was replaced and the axle and wheels were realigned. The vehicle was purchased as a Land Rover Approved Certified Pre-Owned vehicle in April 2024. A separate complaint (XXX) was filed for a Telematics Control Unit failure on this vehicle in August 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint 11767944. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
The Telematics Control Unit (TCU) short-circuited internally while the vehicle was parked, draining the battery and leaving the vehicle completely immobilized. It would not start and had to be towed to an authorized Land Rover dealer. The dealer's diagnosis (RO 645537, JLR Technical Assistance case TA 4202195) found the TCU offline, the main battery tested good, and fuse RF20 blown. The replacement fuse also blew. Power and ground checks confirmed the TCU was internally shorted. The TCU (part LR091250) was replaced at a cost of $3,041.24. Before the failure, the infotainment system had persistent navigation and Bluetooth faults. Land Rover issued a software over-the-air update for the

NHTSA complaint 11766949, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
"My 2020 Range Rover Velar (VIN: [XXX], 68,424 miles) has an electronic rotary gear selector showing signs of failure consistent with a widely reported defect in this vehicle line. The shift-by-wire module uses an internal circuit board known for weak solder joints, causing the dial to become stuck and unable to select or exit a gear (fault code P176C-11 in some cases). This is documented across multiple Land Rover/Range Rover models (2013–2023 Range Rover, 2018–2023 Velar, 2017–2023 Discovery). If a vehicle becomes stuck in Drive or Park unexpectedly, it poses a real safety risk, especially since this is a shift-by-wire system with no mechanical backup linkage. No recall currently covers

NHTSA complaint 11764612, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I'm writing to report a serious safety issue with my 2020 Range Rover Velar's power tailgate. While I was inside the cargo area, the tailgate began closing on its own/unexpectedly. On a separate occasion, it closed on my [XXX] son while he was in the cargo area-I had to push him out of the way to prevent him from being crushed. Shortly after these incidents, the tailgate/latch actuator stopped functioning entirely. I took the vehicle to the dealer who quoted approximately $1300 to replace the latch assembly. Given that this malfunction has put my child at risk of serious injury, I'd like to ask: 1. Is there an open Technical Service Bulletin (TSB) for tailgate latch/actuator issues on the

NHTSA complaint 11743676, quoted in part. Filed by an owner and not verified by NHTSA or by us.

TIRES:BEAD
255 55 R19

NHTSA complaint 11728959. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Backup camera failure. Camera fault detected error message. Possibly caused by water intrusion

NHTSA complaint 11710375. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Land Rover Range Rover Velar

Model year Complaints Recalls Deaths
2022 8 4 —
2021 12 3 —
2019 27 2 —
2018 43 3 —

Other 2020 Land Rover models

Every Land Rover on this site — 74 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst