CSR

Land Rover · NHTSA safety record

2020 Land Rover Range Rover Velar

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

13

Complaints

0

Crashes

0

Fires

1

Injuries

0

Deaths

Owners of the 2020 Land Rover Range Rover Velar have filed 13 safety complaints with NHTSA between June 2020 and June 2026. The most complained-about system is the engine, named in 6 of them (46%). The typical failure was reported at 1,600 miles, the median across the 3 complaints that gave an odometer reading.

NHTSA has issued 2 recalls covering this vehicle.

Recalls (2)

SEAT BELTS:FRONT:RETRACTOR

21V668000 · August 26, 2021

The defect
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2021 Range Rover, 2022 Range Rover Sport, 2020-2021 Range Rover Velar, Discovery Sport, 2020-2022 Discovery, and Defender vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.
The risk
An unsecured child restraint system can increase the risk of injury during a crash.
The remedy
Dealers will inspect and replace the seat belt assemblies as necessary, free of charge. Owner letters were mailed October 20, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N630.

Jaguar Land Rover North America, LLC · up to 32,687 vehicles across all model years covered

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE

21V117000 · February 25, 2021

The defect
Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
The driver may be unaware that the high beams are illuminated, reducing visibility for oncoming traffic, and increasing the risk of a crash.
The remedy
Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall began April 7, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N556.

Jaguar Land Rover North America, LLC · up to 26,805 vehicles across all model years covered

What owners report

Complaints naming each system. One complaint can name several, so these add up to more than 13.

ENGINE 6 46%
ELECTRICAL SYSTEM 4 31%
UNKNOWN OR OTHER 3 23%
FUEL/PROPULSION SYSTEM 2 15%
FORWARD COLLISION AVOIDANCE 1 8%
LANE DEPARTURE 1 8%
POWER TRAIN 1 8%
SEAT BELTS 1 8%
TIRES 1 8%

When the complaints arrived

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2020 at 4.

2020 2026
2020 to 2026, the last of them a part year

In owners' own words

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

SEAT BELTS

1 injured · 110 miles

MY CHILD WAS TANGLED IN THE REAR SEAT BELT WHILE THE CAR WAS PARKED. EVERY TIME WE TRIED TO GET SOME EXTRA SLACK IN THE SEAT BELT IT WOULD CONTINUE TO GET TIGHTER AND SQUEEZE HER AROUND HER WAIST. THE SEAT BELT WOULD NOT RELEASE EVEN AFTER TURNING THE CAR OFF THE BELT CONTINUED TO STAY LOCKED AND ANY SLACK WOULD BE PULLED INTO THE CHAMBER TO PUT HER IN TIGHTER PAIN. THE ONLY WAY TO FREE HER FROM THE CAR WAS TO CUT THE SEAT BELT THIS IS CLEARLY A DEFECT IN THE SAFETY PORTION OF THE CAR.

NHTSA complaint 11376726. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I'm writing to report a serious safety issue with my 2020 Range Rover Velar's power tailgate. While I was inside the cargo area, the tailgate began closing on its own/unexpectedly. On a separate occasion, it closed on my [XXX] son while he was in the cargo area-I had to push him out of the way to prevent him from being crushed. Shortly after these incidents, the tailgate/latch actuator stopped functioning entirely. I took the vehicle to the dealer who quoted approximately $1300 to replace the latch assembly. Given that this malfunction has put my child at risk of serious injury, I'd like to ask: 1. Is there an open Technical Service Bulletin (TSB) for tailgate latch/actuator issues on the

NHTSA complaint 11743676, quoted in part. Filed by an owner and not verified by NHTSA or by us.

TIRES:BEAD
255 55 R19

NHTSA complaint 11728959. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Backup camera failure. Camera fault detected error message. Possibly caused by water intrusion

NHTSA complaint 11710375. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Summary: Remote start causes repeated, predictable failure of critical safety systems including traction control, hill descent control, and automatic emergency braking. Description of Problem: When the vehicle is started using the factory app for phones, the lower infotainment screen (the climate/drive assist panel) frequently fails to initialize properly. As a result, the icons and functions for Traction Control, Hill Descent Control do not illuminate or activate. The vehicle then displays warnings such as “Hill Descent Control Not Available” and “Automatic Braking Not Available.” This failure occurs approximately 99% of the time when using remote start. If I begin driving with the vehicle

NHTSA complaint 11705897, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
At approximately 39,000 miles, my 2020 Land Rover Range Rover Velar developed a coolant leak from the front lower crossover in the engine valley. A repair facility confirmed the issue and recommended replacement of the front upper and lower crossovers, water pump, and hoses. The repair estimate is $2,727. This problem is a known defect in other Jaguar Land Rover vehicles (crossover/elbow coolant leaks) that were subject to recalls and lawsuits, but my VIN is not currently included. The defect creates a serious safety risk: coolant leaks can cause sudden engine overheating, loss of power, or engine failure while driving, putting occupants and other drivers at risk. The issue has been

NHTSA complaint 11690461, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Auxiliary radiator has developed a leak which has led to “coolant low” message in the dash. ASE Certified shop inspection confirms auxiliary radiator needs to be replaced. This should be a recall covered repair as it is a known issue under TSB - JLRTB02027NAS1.

NHTSA complaint 11640945. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Land Rover Range Rover Velar

Model year Complaints Recalls Deaths
2022 8 3
2021 11 2
2019 27 2
2018 43 3

Other 2020 Land Rover models

Every Land Rover on this site — 72 vehicles, 152 recall campaigns and 3 open investigation s.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. What each state asks for , read from the statutes.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

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Independent developer and analyst