CSR

BMW · NHTSA safety record

2021 BMW 228I

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 8 safety complaints about the 2021 BMW 228I with the US government. Of those, no death is recorded. 3 recall campaigns are open against it, covering the seat belts and visibility.

The most complained-about system is the electrical system, named in 2 complaints, 25% of the total.

Compiled from NHTSA's complaint, recall and investigation files · Covers July 2023 to September 2026 · How this is counted

What is on file

8 complaints on file

8

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 2 · 25%
EXTERIOR LIGHTING 2 · 25%
SERVICE BRAKES 2 · 25%
ENGINE 1 · 13%
FORWARD COLLISION AVOIDANCE 1 · 13%
FUEL/PROPULSION SYSTEM 1 · 13%
LANE DEPARTURE 1 · 13%
POWER TRAIN 1 · 13%
VISIBILITY 1 · 13%
0 4 8

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 8.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 3.

4 3 2 1
23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2023 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA has not crash tested the 2021 BMW 228I. Its New Car Assessment Program tests a selection of each year's vehicles and does not reach motorcycles, heavy trucks, motorhomes or most low-volume models, so an absence here says nothing about how the vehicle would perform. It is not a low score.

What owners have reported about this vehicle is below, and it is a different question: a crash test measures what happens to the people inside in a controlled impact, while a complaint records what broke during ordinary use.

Recall campaigns

3 on file

SEAT BELTS

23V584000 · August 16, 2023

The defect
BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.
The remedy
Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 144 vehicles across all model years covered

SEAT BELTS

21V554000 · July 21, 2021

The defect
BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i, M340i xDrive, M3, M3 Competition, 530i, 530i xDrive, 540i, 540i xDrive, MINI Hardtop 2 Door (Cooper, CooperS, JCW), X2 sDrive28i, X2 xDrive28i, X2 M35i, Z4 sDrive30i, Z4 M40i, MINI Hardtop 2 Door (Cooper SE), MINI Convertible (Cooper, Cooper S, JCW), MINI Clubman (Cooper S, Cooper S All4, JCW), MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), Rolls Royce Ghost, MINI Countryman (Cooper S E All4), Rolls Royce Phantom, Rolls Royce Cullinan, and Toyota Supra vehicles. The passenger seat belt Automatic Locking Retractor (ALR) may deactivate early, before the webbing fully retracts. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
During a crash, a seat belt retractor that does not function as intended increases the risk of injury.
The remedy
Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735 (Rolls Royce); and 1-888-270-9371 (Toyota).

BMW of North America, LLC · up to 21,537 vehicles across all model years covered

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

21V091000 · February 18, 2021

The defect
BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-operated Window Systems."
The risk
If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.
The remedy
BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC · up to 14,011 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

POWER TRAIN
Prior to the repair, the vehicle displayed fault codes 100227 and 100229. The dealership technician informed me that faulty wiring was identified as the cause of the problem. After the vehicle entered limp mode, I was stranded on the roadside for approximately five hours awaiting assistance. The vehicle then required towing to the dealership because it could not be safely operated. The circumstances surrounding my vehicle's failure are particularly concerning because they involve electrical wiring and connector issues similar to those addressed by BMW in NHTSA Recall 24V-608. Although BMW may contend that my vehicle is not included within the recall population, the technician's diagnosis

NHTSA complaint 11767112, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ENGINE
Engine mount replace required at 37000 per dealership service inspection. Informed that it is standard for this part to fail repeatedly during life of engine. Retail price of repair at dealership estimated at $3000, offered repair for $1200. Informed that a driving hazard and cause for more engine damage if not replaced.

NHTSA complaint 11742389. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
BMW DRL (Daytime Running Light) module is is overheating causing damage to the internal fiber optic tube. Dealer said this is a common issue and requires module replacement to prevent requiring a whole headlight assembly as BMW does not sell the fiber optic cable separately. Lights should not be overheating and causing burning to cable in car.

NHTSA complaint 11710000. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES

25,000 miles

The contact owns a 2021 BMW 228I. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the rear brakes. The service brakes warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear brake rotors. The contact was also informed that the rear brake pads needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 25,000.

NHTSA complaint 11647494. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
THROTTLE BODY ACTUATOR BMW OEM PART # 13547619008 FITS ALL BMW MODELS 2016-2024. IT HAS BEEN REPORTED TO FAIL ACROSS MULTIPLE BMW MODEL LINES, particularly in the E60, E90, and E92 series. when it fails, the engine power goes into a safe mode which drops the rpms down to idle speed around 500 rpm and the car can only go a few mph. this happened on the freeway in lane number one at the speed limit, and it was only by a miracle I got to the shoulder without a major potentially fatal accident. BMW lied to me and told me that NHSTA is responsible for policy recalls, but you told me they initiate them on their own. Left to police themselves, they are not recognizing the widely reported failure

NHTSA complaint 11639472, quoted in part. Filed by an owner and not verified by NHTSA or by us.

SERVICE BRAKES
I have a 2021 with 25000 miles and a 2023 with 6000 miles which make noise when in reverse. The dealer has stated the rear brake pads likely need replacement and rotors as well. It seems questionable that two exact models two years apart and 20000 miles apart are encountering the same issue.

NHTSA complaint 11591317. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the BMW 228I

Model year Complaints Recalls Deaths
2016 18 1 —
2015 17 3 —

Other 2021 BMW models

Every BMW on this site — 257 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst