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Genesis · NHTSA safety record

2021 Genesis GV80

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 59 safety complaints about the 2021 Genesis GV80 with the US government. Of those, 5 describe a crash, 1 mentions a fire, 3 people were injured and no death is recorded. 5 recall campaigns are open against it, covering the gasoline fuel system and the seat belts.

The most complained-about system is the electrical system, named in 14 complaints, 24% of the total. The typical failure was reported at 17,500 miles, the median across the 11 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers March 2021 to September 2026 · How this is counted

What is on file

59 complaints on file

59

Complaints

5

Describe a crash

1

Mention fire

3

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

Complaints more than doubled year on year: 18 in the twelve months to 2026-Q2, against 9 in the twelve before.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 14 · 24%
EXTERIOR LIGHTING 12 · 20%
FUEL/PROPULSION SYSTEM 11 · 19%
FORWARD COLLISION AVOIDANCE 10 · 17%
UNKNOWN OR OTHER 8 · 14%
ENGINE 7 · 12%
LANE DEPARTURE 5 · 8%
FUEL SYSTEM, GASOLINE 4 · 7%
STRUCTURE 4 · 7%
VEHICLE SPEED CONTROL 4 · 7%
SERVICE BRAKES 3 · 5%
BACK OVER PREVENTION 2 · 3%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 59.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2026 at 14.

16 12 8 4
21 22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2021 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2021 Genesis GV80, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5% 16.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

5 on file

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

26V229000 · April 10, 2026

The defect
Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, 2023-2025 G90, 2021-2025 G80, and GV80 vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
The risk
A fuel leak increases the risk of a fire.
The remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed beginning July 20, 2026. Owners may contact Genesis customer service at 844-340-9741. Genesis' number for this recall is 033G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning April 11, 2026.

Hyundai Motor America · up to 94,760 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

23V630000 · September 11, 2023

The defect
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Genesis G80, GV80, and 2022 Genesis GV70 vehicles. The fuel pump may fail, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 8, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 016G.

Hyundai Motor America · up to 19,272 vehicles across all model years covered

SEAT BELTS:FRONT

23V094000 · February 16, 2023

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
The risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
The remedy
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.

Hyundai Motor America · up to 65,517 vehicles across all model years covered

SEAT BELTS:FRONT

21V796000 · October 13, 2021

The defect
Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
The risk
An exploding seat belt pretensioner could project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
The remedy
Dealers will replace the seat belt pretensioners, free of charge. Owner notification letters were mailed February 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 211 and 009G. This recall is replaced by NHTSA recall numbers 22V-354 for Elantra and Elantra HEV vehicles, 22V-458 for Venue vehicles, and 23V-094 for Genesis vehicles. Elantra, Elantra HEV, Venue, and Genesis vehicles already repaired under this recall will need to have the new remedies completed.

Hyundai Motor America · up to 978 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

21V208000 · March 24, 2021

The defect
Hyundai Motor America (Hyundai) is recalling certain 2021 Genesis G80 and GV80 vehicles equipped with 2.5-litre turbo engines. The fuel tube connecting the high pressure fuel pump to the fuel rail may not seal properly, which could allow fuel to leak.
The risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy
Hyundai will notify owners, and dealers will replace the high pressure fuel tube, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 008G.

Hyundai Motor America · up to 147 vehicles across all model years covered

Defect investigations

1 on file

An investigation means NHTSA has decided a pattern is worth examining. A preliminary evaluation is often closed with no action; an engineering analysis is the stage that usually precedes a recall.

Seat Belt Pretensioners May Rupture

RQ22003

Closed recall query · opened August 8, 2022 · closed May 26, 2023 · led to recall 23V094000

the seat belts

On August 8, 2022, the Office of Defects Investigation (ODI) opened this Recall Query (RQ) based on 3 incidents alleging front seat belt pretensioners that may rupture during deployment, on model year (MY) 2020-2022 of various Hyundai and Kia Models, resulting in 3 injuries (note: one incident occurred outside the U.S. and its territories).Between October 2021 and March 2023, Hyundai and Kia have filed the following 11 safety recalls for pretensioner rupture: NHTSA Recall No. 21V-796, 22V-069, 22V-123, 22V-127, 22V-218, 22V-354, 22V-447, 22V-458, 22V-816, 23V-094, and 23V-210.Hyundai/Kia have stated that the abnormal deployment of the pretensioners is due to over-pressurization of the pretensioner pipe that can cause metal fragments to enter the vehicle occupant compartment, which can result in injury to vehicle occupants.The various makes/models covered by the above recalls include approximately 405,900 certain 2020-2022 Hyundai Accent, 2021-2022 Hyundai Elantra and Elantra HEV, 2021-2022 Hyundai Santa Fe HEV, 2022-2023 Hyundai Santa Fe PHEV, 2020-2022 Hyundai Venue, 2021-2023 Genesis G80, 2023 Genesis G80 EV, 2023 Genesis G90, 2023 Genesis GV60 EV, 2022-2023 Genesis GV70, 2021-2023 Genesis GV80, 2021-2022 Kia Sorento HEV, and 2022 Kia Sorento PHEV.In response to ODI's investigation, in December 2022, Hyundai notified ODI that they would be conducting testing to validate subject vehicle seat belt pretensioners. This evaluation included sled testing and software testing which was performed by Hyundai and its suppliers. The tests were intended to evaluate pretensioner deployment characteristics based on the unique deployment signature of the subject and peer vehicles. ODI met with representatives from Hyundai on several occasions during the investigation to discuss testing progress and data. As a result of the testing, Hyundai was able to simulate the pretensioner failures. It was determined by Hyundai during testing, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment in the event of a crash which can cause metal fragments to enter the vehicle occupant compartment.Hyundai thus notified ODI of their decision to proceed with a safety recall, to expand the scope of the previous safety actions.In view of the recall actions taken by Hyundai and Kia, ODI concerns have been addressed. The agency reserves the right to take additional action if warranted by future circumstances.

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

1 injured · crash · towed · 17,500 miles

The contact's mother owned a 2021 Genesis GV80. The contact stated that while her mother was driving into a parking space at an undisclosed speed, the brake pedal was depressed but the vehicle experienced unintended acceleration. The vehicle drove over a field and into oncoming traffic before crashing into another vehicle. No warning light was illuminated. Only the front driver's side air bag was deployed. A police report was filed. The contact's mother later received medical attention for injuries sustained to her ribs, left shoulder, and neck, as well as hearing loss in the left ear. The vehicle was towed to a body shop; however, it was not yet deemed totaled by the insurance company. The

NHTSA complaint 11517866, quoted in part. Filed by an owner and not verified by NHTSA or by us.

LANE DEPARTURE: ASSIST

1 injured · crash · towed

As I was exiting a driveway onto a 4 lane highway(2 lanes, divider, 2 lanes) I was attempting to enter into the nearest lane when my car completely pulled the wheel into the outer lane where an oncoming vehicle was and there was impact deploying airbags. I did not have the driving assist engaged. My vehicle was totaled and I had injuries requiring emergency care.

NHTSA complaint 11635093. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM

1 injured · crash

I was driving my Genesis GV 80 in January and in the Trac near my work and I came out of a s turn and the car seemed to over correct and lost power.. I hit a parked car and it was pushed onto 2 other cars .My front end was damaged and airbags deployed. My seatbelt jerked me and was damages . There have been recalls on this vehicle for fuel pump problem which causes crashes. There's been a recall in this vehicle for the seatbelt explodes. There's also a problem with the headlight doesn't work and it's full of water. The seals are bad in the headlight has not been recalled yet. I want Genesis to take responsibility for this accident and compensate me. I'm taking my car into the dealership

NHTSA complaint 11626839, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

fire · towed · 95,000 miles

The contact owned a 2021 Genesis GV80. The contact stated that the instrument cluster was inoperable. The vehicle was taken to the dealer, where it was diagnosed, and determined that the instrument cluster had failed and needed to be replaced at the owner's expense. The contact declined to pay for the repair. The vehicle was not repaired. Additionally, the contact stated that while driving 70 MPH at night, the vehicle stalled. The contact was able to pull over to the side of the road. The contact stated that upon opening the front driver's side door, the contact noticed that there was smoke coming from under the vehicle. The contact walked to the front of the vehicle and noticed flames

NHTSA complaint 11724760, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
Air conditioner evaporator core failure. Air conditioner stopped working. Took vehicle to shop and was told by dealer this was a common problem and that TSB 25-HA-002G was issued concerning this problem. After researching vehicle online, I found a Facebook page with numerous other owners having the same problem. Local dealer told me it would cost $3700 to repair. This vehicle is five years old and although the Genesis Corporations is aware of the problem (TSB) they seem to be pushing the repair of a defective product off onto the customers.

NHTSA complaint 11762876. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
This complaint concerns Manufacturer Recall 033G (NHTSA Recall 26V229000) for a fuel crossover pipe with retention fasteners that may loosen over time, creating a fuel leak and engine compartment fire risk. The vehicle has not yet received the recall remedy because the nearest authorized Genesis retailer capable of performing the repair is over 620 miles round trip. The recall filing states that Genesis will reimburse owners for out-of-pocket expenses incurred to obtain the remedy, in accordance with a reimbursement plan submitted to NHTSA on March 2, 2026. I contacted Genesis's National Consumer Affairs team and requested written pre-approval of round-trip transportation costs consistent

NHTSA complaint 11761773, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Component Affected: Electrical / Interior Cabin Comfort / HVAC SystemsDescription of Defect:I am reporting an active thermal defect in the dashboard footprint of my 2021 Genesis GV80 AWD 3.5T. Following a 35-to-40-minute dynamic road test under engine load, severe heat migrates directly from the engine compartment into the passenger cabin. The instrument cluster panel and surrounding dashboard structures reach an extreme, verified temperature of 110°F, while the adjacent passenger vents measure standard cooling at 80°F.This severe cabin heat soak began immediately following an authorized dealership replacement of the air conditioning evaporator coil, requiring complete dashboard

NHTSA complaint 11757976, quoted in part. Filed by an owner and not verified by NHTSA or by us.

UNKNOWN OR OTHER
I am filing an official complaint against Genesis Motor America for failing to provide a free and accessible remedy for an active, mandatory safety recall on my 2021 Genesis GV80 Genesis has closed and removed all physical dealerships from my entire state, creating an absolute geographic barrier to service. Corporate representatives have acknowledged the safety risk and offered to tow the vehicle 400 miles to the nearest out-of-state dealership. However, they are refusing to provide a round-trip transport return ticket, demanding instead that I personally travel 400 miles out of state to retrieve the vehicle upon completion of the safety repair. Furthermore, they refuse to provide a

NHTSA complaint 11757241, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
On June 23, 2026, while operating my 2021 Genesis GV80, the vehicle's entire infotainment and system software rebooted without warning as I was leaving a parking lot. As a direct result of this reboot, the driver seat automatically moved out of my saved position. I was no longer able to reach the pedals and could not properly control the vehicle. This incident occurred while the vehicle was in motion. It took me several minutes to safely bring the vehicle to a stop, at which point I turned the car off and restarted it. Upon restart, all of my saved settings had been wiped. This is a safety defect, not a minor software issue. A seat repositioning without driver input while a vehicle is in

NHTSA complaint 11746299, quoted in part. Filed by an owner and not verified by NHTSA or by us.

ELECTRICAL SYSTEM
Vehicle was parked in a residential garage with the engine off. A [XXX] child was secured in a rear driver-side car seat. The key fob was inside the vehicle on the passenger side. After the final door was closed, an adult immediately attempted to reopen the driver's door and found it locked. All vehicle doors were locked despite the key fob remaining inside the vehicle. No warning beeps, alerts, or messages were observed before or during the lockout. The cause is UNKNOWN. The vehicle appeared to lock with the key fob and child occupant inside. The outside temperature was approximately 90°F, and the garage was significantly hotter. The child was trapped inside for approximately 5–7 minutes,

NHTSA complaint 11745316, quoted in part. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Genesis GV80

Model year Complaints Recalls Deaths
2026 7 1 —
2025 18 3 —
2024 17 2 —
2023 40 4 —
2022 44 4 —

Other 2021 Genesis models

G80 9

Complaints on file, same model year.

Every Genesis on this site — 27 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst