CSR

Genesis · NHTSA safety record

2023 Genesis GV80

Every safety complaint, recall and defect investigation the US government holds on this vehicle.

Owners have filed 40 safety complaints about the 2023 Genesis GV80 with the US government. Of those, no death is recorded. 4 recall campaigns are open against it.

The most complained-about system is the electrical system, named in 10 complaints, 25% of the total. The typical failure was reported at 13,000 miles, the median across the 5 complaints that gave an odometer reading.

Compiled from NHTSA's complaint, recall and investigation files · Covers October 2022 to September 2026 · How this is counted

What is on file

40 complaints on file

40

Complaints

0

Describe a crash

0

Mention fire

0

People injured

0

Deaths

A complaint is an unverified account by the person who filed it, not a finding of fault. One complaint is one ODI number, which is how NHTSA counts them.

A recall is the manufacturer conceding a defect, and the repair is free. Whether one covers your particular car is a question only its VIN can answer, because a campaign covers a production range rather than a model year.

Which system owners named

Complaints naming each system
ELECTRICAL SYSTEM 10 · 25%
FUEL/PROPULSION SYSTEM 6 · 15%
POWER TRAIN 6 · 15%
UNKNOWN OR OTHER 6 · 15%
VISIBILITY/WIPER 4 · 10%
ENGINE 3 · 8%
EXTERIOR LIGHTING 3 · 8%
FORWARD COLLISION AVOIDANCE 3 · 8%
SEAT BELTS 3 · 8%
SEATS 3 · 8%
STRUCTURE 3 · 8%
FUEL SYSTEM, GASOLINE 2 · 5%
0 8 15

Red marks a system with a recall campaign against it. One complaint can name several systems, so these add up to more than 40.

When the complaints arrived

By the year NHTSA received them

By the year NHTSA received them, which is not the year the failures happened. They peaked in 2023 at 19.

20 15 10 5
22 23 24 25 26

This is the year the complaint was filed, not the year the failure happened. The range runs from 2022 to 2026, the last of them a part year, which is why its column is drawn faint.

Crash test ratings

NHTSA New Car Assessment Program

NHTSA crashes a car into a barrier and a pole and measures what happens to the dummies inside. This is what it awarded the 2023 Genesis GV80, and it is a separate question from what owners report going wrong later.

Test SUV AWD SUV RWD
Overall
Frontal crash
Frontal, driver
Frontal, passenger
Side crash
Side barrier
Side pole
Rollover
Chance of rollover 15.5% 16.9%
Stability control standard Forward collision warning standard Lane departure warning standard

A rating belongs to a tested body style and drivetrain, not to the model as a whole, which is why more than one is listed. A dash means NHTSA did not rate that test for this vehicle.

Recall campaigns

4 on file

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

26V229000 · April 10, 2026

The defect
Hyundai Motor America (Genesis) is recalling certain Genesis 2022-2026 GV70, 2023-2025 G90, 2021-2025 G80, and GV80 vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
The risk
A fuel leak increases the risk of a fire.
The remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed beginning July 20, 2026. Owners may contact Genesis customer service at 844-340-9741. Genesis' number for this recall is 033G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning April 11, 2026.

Hyundai Motor America · up to 94,760 vehicles across all model years covered

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

25V105000 · February 20, 2025

The defect
Hyundai Motor America (Hyundai) is recalling certain Genesis 2023-2024 G80, GV80, 2025 GV70 and 2023-2025 GV70 "Electrified" vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
The risk
An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
The remedy
Dealers will inspect and update the instrument panel display software, as necessary, free of charge. Owner notification letters were mailed March 26, 2025. Owners may contact Genesis customer service at 844-340-9741. Hyundai's number for this recall is 026G.

Hyundai Motor America · up to 32,594 vehicles across all model years covered

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

24V282000 · April 19, 2024

The defect
Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The remedy
Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.

Hyundai Motor America · up to 31,440 vehicles across all model years covered

SEAT BELTS:FRONT

23V094000 · February 16, 2023

The defect
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
The risk
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
The remedy
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.

Hyundai Motor America · up to 65,517 vehicles across all model years covered

In owners’ own words

Quoted from the complaint file

Quoted from NHTSA's complaint file. These are unverified accounts by the people who filed them, not findings of fault.

FUEL SYSTEM, GASOLINE

towed · 6,700 miles

The contact owns a 2023 Genesis GV80. The contact stated that while pulling into traffic, the vehicle stalled. The accelerator was depressed, but the vehicle failed to move. There were no warning lights illuminated. The contact stated that the failure was due to NHTSA Campaign Number: 24V282000 (Fuel System, Gasoline). The contact contacted AAA, who rest drove the vehicle but eventually towed the vehicle. The vehicle was towed to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The manufacturer was contacted and provided a case. The failure mileage was approximately 6,700.

NHTSA complaint 11738023. Filed by an owner and not verified by NHTSA or by us.

EXTERIOR LIGHTING
The headlight assemblies on both the right and left side have water pooling which severely dims nighttime visibility and creates an immediate risk of total headlight failure while driving at highway speeds. The Forward Collision Avoidance safety sensors have begun flashing or malfunctioning due to the excessive moisture.

NHTSA complaint 11766639. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
The vehicle experienced a failure of the High Pressure Fuel Crossover Pipe, a safety defect subject to NHTSA Recall 26V-229 (Manufacturer Campaign 033G). While operating the vehicle over 200 miles from home, a strong odor of raw fuel was detected inside and outside the vehicle. The vehicle was immediately parked at an authorized Genesis dealership due to the risk of pressurized fuel leaking onto hot engine components and igniting an engine compartment fire. The dealership confirmed the defect and performed the recall service, completing and invoicing the repair order on August 5, 2026. However, the manufacturer failed to fulfill its statutory duty to provide a remedy without charge and

NHTSA complaint 11765830, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
The evaporator core leaks 1234yf in the cabin rendering the air conditioning useless. During times of higher humidity, the air conditioner is needed for defogging the windows of the vehicle. The inability to do so severely limits visibility.

NHTSA complaint 11764986. Filed by an owner and not verified by NHTSA or by us.

POWER TRAIN
At approximately 68k miles, I observed hesitation when pulling away from a stop in our 2023 GV80 2.5t AWD Prestige. At 71,300 miles, we observed an increasing howling noise from the rear of the vehicle, primarily at coasting, with various tones emitted during application and release of the accelerator pedal. The rear differential fluid was drained for inspection, and there were metal shavings accumulated on the drain magnet, discolored (metallic shavings) fluid, and visible shiny metal flakes in the drained fluid. The differential is close to total failure on this vehicle. Hyundai has issued a TSB, so it is known, but they are not recalling this extreme safety hazard that has been reported

NHTSA complaint 11758415, quoted in part. Filed by an owner and not verified by NHTSA or by us.

FUEL/PROPULSION SYSTEM
I am submitting this complaint regarding the handling of a safety recall on my 2023 Genesis GV80. During an approximately seven-week service visit at an authorized Genesis dealership, I was verbally informed that the applicable safety recall had been completed. Based on my subsequent interactions, Genesis Corporate also appeared to believe the recall had been performed. However, the recall was not documented on my repair order and was ultimately completed later by a different authorized Genesis dealership (Genesis of Weatherford). I am concerned that a safety recall had been verbally represented as completed when it had not actually been performed, resulting in my vehicle being returned to

NHTSA complaint 11758086, quoted in part. Filed by an owner and not verified by NHTSA or by us.

VISIBILITY/WIPER
A software defect exists which causes the vehicle to reset the electronically controlled side view mirrors such that they point downward, obscuring the driver's view along the sides of the vehicle. I have notified the Genesis dealer and Genesis USA before and neither has been able to reproduce or rectify the problem. I suspect this is a defect when the vehicle is started on an unlevel surface, as the mirrors will attempt to adjust automatically. The defect appears to be most prominent when switching user profiles and shifting into a gear before the driver profile has finished loading. This issue is also present on the 2026 Genesis GV80.

NHTSA complaint 11744519. Filed by an owner and not verified by NHTSA or by us.

Compare

Other years of the Genesis GV80

Model year Complaints Recalls Deaths
2026 7 1 —
2025 18 3 —
2024 17 2 —
2022 44 4 —
2021 59 5 —

Other 2023 Genesis models

GV70 64 GV60 58 G70 23 G80 9

Complaints on file, same model year.

Every Genesis on this site — 27 vehicles.

If this is your car and a dealer keeps failing to fix it, your state's lemon law may require the manufacturer to replace it or buy it back. How many repair attempts it takes, and how long you have to file, is set by the state you bought in and by nothing on this page.

Where these numbers come from

A complaint is one owner's account and has not been verified by NHTSA or by us. A vehicle with more complaints is not necessarily worse: models that sold in larger numbers collect more of them. How this is counted.

Compiled and maintained by
Independent developer and analyst